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The Pilgrim Inn

Certificate of Excellence
4.5 of 5
Hotel website
Hythe Rd | Marchwood, Marchwood SO40 4WU, England
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Ranked #1 of 2 Marchwood B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Sherry B Alta Loma, California
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262 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alta Loma, California
Level Contributor
187 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a find the Pilgrim Inn was! Absolutely charming, thatched roof inn with only 14 rooms. Nostalgic feel is evident with period furnishings and the quaint Pub across the parking lot. The staff could not have been any friendlier and the service was great. The bed was really comfortable and the room was very nice. Story goes that some of... More 

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JOYDIV, General Manager at The Pilgrim Inn, responded to this review

Thank you for taking the time to give us your feedback, we very much appreciate your kind comments & hope to see you again in the future. Kind regards Andy Smith More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

We have stayed at the Pilgrim Inn in the past and have always had a pleasant room. We stayed in Room 5 this time and were very disappointed with the interior. The carpet was noticeably stained and the walls were badly scuffed with dirty marks, the wall lights didn't work, some of the grouting around the bathroom tiles was mouldy... More 

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JOYDIV, General Manager at The Pilgrim Inn, responded to this review

Dear Guestt, Thank you for taking the time to pass on your feedback in regards to your stay with us. I am sorry that you felt the room wasn't in good repair. We do pride ourselves on cleanliness & in regards to the carpet & scuffed walls we are in line for a refurb in our hotel rooms in the... More 

Loughton
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Did a late booking with an online search engine which caused some difficulties but having spoken to the hotel manager was pleased that he could arrange our room as hoped and sorted quickly. Turned up on a Saturday afternoon for a 3 night stay and checked in at the pub desk which was quick, friendly and seamless. Had a lovely... More 

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JOYDIV, General Manager at The Pilgrim Inn, responded to this review

Dear Guest, the team and I would like to thank you for your lovely reveiw. We are glad that you had a great stay with us. Your points of improvement have been fed back to our team and checks implimented. We look forward to welcoming you back in the future. Kind regards Andy Smith. More 

Chelmsford, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My Daughter and I stayed here for one night prior to a cruise. We had a beautiful twin room on the ground floor.It was spotlessly clean, lovely bathroom with walk-in shower. The reception area was not staffed, so we had to check in in the pub opposite. We had dinner booked for 8 PM in the pub.It was very busy... More 

Was this review helpful? Yes 1
JOYDIV, General Manager at The Pilgrim Inn, responded to this review

Dear Guest, thank you for your review, we are overjoyed that you had such a wonderful time with us. Please accept my apologies in regards to the service. We can get very busy in the evenings and due to our fresh homecooked menu this can sometimes have an impact on service. Thank you once again for taking the time to... More 

essex
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This inn is a lovely thatched hotel within a thatched country pub's grounds - it is gorgeous. The hotel rooms are lovely, clean, well equipped and very comfortable. Couldn't ask for more. The meal we had in the pub was very good too. Wouldn't hesitate to return.

Was this review helpful? Yes
JOYDIV, General Manager at The Pilgrim Inn, responded to this review

Dear guest, thank you for your review. WE are happy that you had a great time with us at the Pilgrim Inn. We look forward to welcoming you back in the near future. Kind reagrds Andy Smith More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

Before visiting the hotel I didn't hold out much hope that it was going to be that great as it's on the same grounds as the pub - my expectations were exceeded. The room was large, tidy and clean. It had a lot of character and lots of lighting. The bathroom was large with seperate bath and shower, the bed... More 

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Maidstone, United Kingdom
1 review
4 of 5 stars Reviewed June 23, 2015

Me and boyfriend stayed here during a weekend away in the New Forest. The room was very clean, spacious and had all the facilities needed (tea, coffee, towels, toiletries etc.). The pub was beautiful! It is lovely both inside and out, the staff were friendly and the food was very nice - we ended up eating at the pub for... More 

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London, United Kingdom
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 14, 2015

Not the first time we have stayed here but even better than our last review as we had a larger room with a four poster bed (No 11) Everything as before-excellent wi-fi, great breakfast, attached to an great Fullers pub. Didn't eat in the restaurant this time but on the evidence of our breakfast I have no reason to doubt... More 

Was this review helpful? Yes
Andy s, General Manager at The Pilgrim Inn, responded to this review

Dear Guest, myself and the team much appreciate your kind review. We are so glad that your return visit was equally as good as your last. We hope to welcome you back in the near future. Kind regards Andy Smith More 

1 review
4 of 5 stars Reviewed June 10, 2015 via mobile

Me and my mum stayed for two nights for my mums birthday. The staff were friendly and attentive. We had a twin room which was spacious, clean and well organised. The pilgrims inn is in a great location 15 minutes from the centre of Southampton by car and around 20 into the new forest. Such a lovely place to get... More 

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Colchester, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 5, 2015

The staff couldn't be helpful enough. All rooms were different and of high quality. Clean. Lots of hot water. Food in the Inn was plentiful and of good quality. Good range of beers in the bar. Highly recommend.

Was this review helpful? Yes 2
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