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All 1 Trincity hotels

Holiday Inn Express Trincity Trinidad Airport

2.5 of 5 Hotel   |   51-53 Long Circular Rd., Trincity, Trinidad
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Ranked #1 of 1 hotels in Trincity
A recent review
3 of 5 stars reviewed 5 days ago
A Émylyã B Charlotte, North Carolina, United States
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145 people have reviewed this hotel

Traveler rating
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    13
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Charlotte, North Carolina, United States
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here during carnival 2014 on points. This was to avoid the traffic when going to the airport. The staff was more than pleasant. This stay was not a "5" because when I checked in and went up to my room, the door was wide open... Very odd, I thought. So I returned back to the front desk to... More

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Cherry Anne J, General Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Emylya, Thank you for your feedback and comments regarding your recent stay and experience at the Holiday Inn Express and Suites, Trincity. It is comments like these that help us to improve and overcome any shortcomings in our attempt to deliver quality customer care. Your comments would indeed be shared with the relevant team members. It is our aim... More

Teaneck, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Overall this hotel was disappointing for the money paid. I stayed for 2 nights while waiting for a return flight. During this time the pool was laterally green, and closed. The breakfast only included water,scrambled eggs, toast and packaged muffins. The road to the hotel seemed unfinished as there was a pile of gravel in front the hotel.

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Trinisoul, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this matter... More

Travelers are raving about these Trincity hotels

Norwich, United Kingdom
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 19, 2014

Stayed here for stop over on way to Tobago. Last day of carnival so unable to get into Port of Spain. Very welcoming and pleasant staff who immediately offered us a bottle of water which was very welcome after our long flight from UK. Got taxi from airport but hotel offers an hourly shuttle but as we missed this we... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear debw23, Thank you for taking the time to leave a review about your experience. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. If there is anything we can do to make your next stay better please do not hesitate to speak with a member... More

Kelowna, British Columbia, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 14, 2014

I am writting this as a comparison to the Regent Star I stayed at last time. The HI express hotel itself is dated and nothing special but the service and staff are great.........the airport shuttle is very handy, they will come pick you up when you call them. They also run a shuttle to the maple which is great. Its... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Bren S, Thank you for your patronage and positive praise regarding our hotel staff. We sincerely appreciate your valuable time and review. It was also very gratifying to know you found the hotel service commendable. Our goal is to make your stay the best it can be and it looks like we accomplished our goal. Again, thank you for... More

Portland, Oregon
Top Contributor
119 reviews 119 reviews
50 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed January 29, 2014

The rooms are decent, staff is very nice. Location is a bit secluded, and no shops or restaurants on site. There is a shuttle to the Trin City Mall, but it doesn't start running until late morning (10:45 or so, I think). The mall is about a 10 or 15 minute walk, and has tons of shops, restaraunts, grocer, etc.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear IvLass, We would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. We greatly appreciate you calling out the good quality of our rooms and staff. While we are pleased with the good comments, we truly value the not so good comments as this gives us the opportunity... More

Piscataway, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2014

On the plus side - They have free shuttle service to and from the airport. They also have free shuttle service to the mall. The hotel is close to the airport. They serve breakfast from 6:00am to 10:00am. Pool is very clean. The hotel has a small fitness center and they do have Wi-Fi. Staff was very nice with the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Jamaicanangel, Thank you for sharing your experience about your stay with us. I value the kind remarks on our hotel shuttle service and convenient location. However, please accept my apologies for any inconvenience you may have experienced due to some aspects of our hotel amenities and service. I appreciate your feedback and allowing us the opportunity to address these... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 22, 2014

Our first night here was awful! We had to wait forever for the airport shuttle to the hotel. We had to call twice and after telling us the driver was on his way the first time, the second time we called the receptionist said the driver was just leaving! Normal Caribbean timing! Hotel is pretty good with security; you have... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Mandy R, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. Please allow us to apologize for the issues you had with your room accommodations and the experience you had with our Airport Shuttle service did not live up to your expectations. We want to assure you that our hotel is very... More

Seattle
Contributor
13 reviews 13 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 5, 2014

I have stayed at this Holiday Inn property twice in the past year. I have found this property, when compared to other Trinidad hotels, to be an excellent choice. It is clean, it is safe, the rooms are fairly large, the staff friendly and helpful and the price is very reasonable. The breakfast was a little light, but I personally... More

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Grenada
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed there few times when I had to spend a night to connect to a light the next day. Excellent location as it is very close to the airport. The staff is friendly. The rooms are okay. Self service breakfast is okay as well.

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Toronto
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 5, 2013

Well, first of all I am a travel writer and sometimes when folks know that they are much nicer to me than I think they normally would be. In this case I did e mail a general manager before coming but didn't hear back, but I had decided I would stay here anyway. I got in on a very late... More

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Additional Information about Holiday Inn Express Trincity Trinidad Airport

Also Known As:
Holiday Inn Express Trincity Trinidad Airport Hotel
Holiday Inn Express Trincity Trinidad Airport Hotel Trincity
Holiday Inn Trincity
Holiday Inn Port Of Spain
Port Of Spain Holiday Inn
Holiday Inn Express Trincity Trinidad Airport Trinidad And Tobago
Address: 51-53 Long Circular Rd., Trincity, Trinidad
Phone Number:
Location: Caribbean > Trinidad and Tobago > Trinidad > Trincity
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Trincity
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Trincity Trinidad Airport 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Trincity, Trinidad. We are pleased to offer you a 100% non-smoking Hotel.This attractive, recently built hotel is conveniently located 3 minutes from the Piarco International Airport, just 30 minutes from the capital city Port of Spain. We offer a complimentary shuttle service which runs from 4.00 a.m. to 12 midnight. Situated within a growing urban development with an 18 hole PGA Championship Golf Course, Premier Shopping Mall and Multiplex Cinema, this property features 82 beautifully appointed guest rooms and suites and is ideal for business or pleasure. The hotel offers a complimentary Express Start breakfast along with the most up to date amenities and facilities including an outdoor swimming pool, facility, fitness center, business center and free high speed Internet access throughout the hotel! Stay Smart at the Holiday Inn Express Hotel & Suites Trincity, Trinidad and experience this new hotel with exceptional views and outstanding service and amenities. ... more   less 
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