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Holiday Inn Express Trincity Trinidad Airport

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No. 1 Exposition Drive, Trincity, Trinidad
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1 room 1 guest
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Holiday Inn Express Trincity Trinidad Airport
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211 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The airport shuttle is a good extra, it was on time in both directions. The hotel was clean and the grounds though small was also clean. The beds were comfortable. The staff welcoming and helpful. My stay was only one night but I found no cause for complaint.

Was this review helpful? Yes
London
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed 1 week ago

I'd read a few of the not so positive reviews and had a few doubts - they were found less First of all customs at Trinidad Airport is a nightmare so is the whole airport experience. After getting through customs which took nearly an n hour on a relatively quiet Saturday night v I phoned the hotel and the shuttle... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

The staff is amazing, complementary breakfast, free WiFi, shuttle airport hotel airport and to a mall near by, don't have dinner, if you need a hotel for and early flight this is the one, I think is a little over price

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Paramaribo, Suriname
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed a hotel for one day as I was traveling from Trinidad through Panama to Jamaica. As I had an early flight (5.00 am) I wanted to stay close by. This hotel was not far from the airport and they even provide free shuttle services to the airport and the Trincity mall nearby.

Was this review helpful? Yes
hamilton
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff are really nice. High speed internet is pretty fast. Breakfast is not do great. Water pressure varies. Rooms are clean. Beds are great. Shuttle to airport or Trincity mall. Hrest for a businesz trip.

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Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

A nice hotel for what it is; very good and friendly check in. Nice, comfortable and clean room with enough amenities for an airport hotel. Very close to the airport and has shuttles that will take you to the airport and to the mall / restaurants every thirty minutes. Free wifi too.

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Caribbean
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 30, 2015

This is a fairly new hotel, maybe 10 years old max. The check in was very easy and we were allowed to do so before the allotted time. However, the standard rooms do not have mini refrigerators or microwaves which makes this hotel below average in my opinion. The front desk attendant offered to keep perishables in a communal fridge... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear INDIRA R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding check in experience, room and breakfast. However, we’re sorry we fell below your expectation regarding the room amenities and air conditioning. We will address these concerns. I assure you that... More 

Chile
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 30, 2015

When, I arrived at the hotel, there was a long line at the check in desk, Finally when I reached to the counter and spoke with Natalie, Guest Service Attendant who told me my room was not ready, I accepted her response and she told me wait in the lobby and she would call me when my room is cleaned.... More 

Was this review helpful? Yes 3
Cherry Anne J, General Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Sir, It is very unfortunate that you have chosen to write this complaint which is not only inaccurate, but equates to identity theft. When your initial complaint came across my desk, because the information did not add up, I personally telephoned the home number on file, and spoke to the "legitimate" guest on the phone, and after verifying his... More 

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London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 30, 2015

Reception staff are lovely, the breakfast is good. The room is comfortable and clean - a lovely stay. Everything runs efficiently. I would highly recommend this hotel to anyone coming from a long flight and wants a quick check in, happy people to deal with who welcome you and a good quality room.

Was this review helpful? Yes
Paris, France
Level Contributor
144 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed June 19, 2015

We chose this hotel because it was very close to the airport, so very practical when you have to fly early the next morning or when you arrive late... Also there is a free shuttle (you need to call the front desk after you clear the customs, when you are outside the airport, and the shuttle arrive to pick you... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Eliselev, Thank you for taking the time to write a review about your recent experience with us. I am glad that you found our hotel staff friendly. Your comments are very important to us as we strive to improve our amenities and services. I do hope that we will be able to provide you with a better service next... More 

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