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Hotel Plaza Palenque

Km 27 Carretera Catazaja | Apartado Postal No. 58, Palenque 29960, Mexico
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1 room 1 guest
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58 Reviews from our TripAdvisor Community

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Traveler rating
    9
    22
    17
    5
    5
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14
17
4
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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  • All months
    (58)
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    (26)
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    (17)
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    (10)
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Sao Paulo, SP
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is not a luxury hotel, rooms are simple, but comfortable, but what really make the difference at this hotel is the customer care. All the staff of the hotel is very friendly, helpfull and always trying to do their best to make your stay as best as possible. The hotel has a very nice pool for relaxing after the... More 

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Buderim, Australia
Level Contributor
612 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
4 of 5 stars Reviewed March 10, 2015

The room was nice but the pillows were hard, nice hot shower. Hard to get wi fi reception at the hotel . Get your money exchanged elsewhere as the exchange rate at the hotel is lousy. there was a lovely little pool for a swim.

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The Netherlands
Level Contributor
117 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed April 22, 2013

The hotel is good, as is the breakfast. The hotel has a large garden where you can relax and has a great pool. The staff is nice, polite and helpful. We were even cheerfully waved good bye by the gardener.

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Utrecht, The Netherlands
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 25, 2012

Nice hotel, well deserved luxery after a week backpacking. Good coffeshop in front of the hotel.

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Scandinavia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 8, 2012

We were looking forward to spend a night in a decent hotel (after backpacking in mex and cuba) The room was outdated and smelled like moisture, I mean the worst I have smelled ... anyway, the beds are good, the shower is excelent (the best I´ve had in 6 weeks) the food is good, but If coming to palenque again,... More 

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Fredericton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 11, 2011

Very nice hotel with big rooms. I like the open-concept / layout of the hotel and the outdoor pool area is beautiful with a nice relaxing pool and hammocks. Good location close to the Palenque ruins; lots of wildlife around the hotel (you can hear the monkeys!). Very friendly staff, helped me with my bags up the stairs. Only downside... More 

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London
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed April 24, 2011

Very friendly and helpful staff. Hotel itself is nice and good value for money. I bought through ADO bus terminal at 496 Pesos per night for single person including breakfast. The mosquito netting in my room was slightly damaged but they quickly fixed it when I told them. Nice pool, although some leaves in the water. Turtle pond and a... More 

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Bedfordshire
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 13, 2010

At last we arrived somewhere in time to use the pool!! This hotel has a very nice pool, large enough to have a reasonable swim. Rooms were clean and comfortable and we had a good nights sleep. We had an good evening meal in the restaurant and also a good breakfast next morning. We had a balcony looking out over... More 

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Canada
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 6, 2010

We enjoyed our stay at the Plaza Palenque. Great, helpful staff, a good restuarant and pool (which was especially relaxing after the sticky August days). It is a bit of a walk to the city centre but that didn't bother us. The Plaza is definitely overpriced but for people who are not that adventureous it will provide a comfortable first... More 

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Phoenix, AZ
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 stars Reviewed May 4, 2010

We stayed here two nights – one before and one after our trip to the Lacandon Jungle. The hotel was booked by our tour provider. This hotel was only OK, even though the rooms were reasonably comfortable and clean. There was a decrepit feeling to the hotel, which had seen better days, and a damp smell to the rooms. The... More 

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