We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chan-Kah Resort Village

3.5 of 5 Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
Hotel website
Offers & Announcements
Package Deal
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Chan-Kah Resort Village
Professional photos View all
Browse nearby
Chan-Kah Resort Village
Write a Review

266 reviews from our community

Traveler rating
    95
    108
    44
    12
    7
See reviews for
70
117
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (266)
  • Mar-May only
    (76)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (73)
All months
HOlland
Top Contributor
67 reviews 67 reviews
56 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I loved this resort and I am really sad that I haven't used their amazing pool due to late returns of tours we did. Both nights we ate in the restaurant, and we were happy with the quality and price of food. Their cocktails are delicious and we had the best breakfast of our holiday here. I really hope to... More

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

hola estimado huésped, gracias por sus comentarios, es muy gratificante para nosotros el saber que tuvieron una buena experiencia en... More

Santa Fe, New Mexico
Top Contributor
135 reviews 135 reviews
20 hotel reviews
145 helpful votes 145 helpful votes
2 of 5 stars Reviewed 1 week ago

From the outside this looks like a true resort --huge pool, fancy restaurant and bar, hundreds of bungalows, paved paths, A/C units -- but beneath the surface lurks disappointment. The rooms are in need of serious repair, smelly shower drains, shower heads that dribble instead of spraying, A\C units that don't work or do work but only at arctic temps,... More

Was this review helpful? Yes
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, los tomaremos en cuenta ya que nos ayudan mucho para la mejora continua.. saludos More

el centro
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great! has nice size bungalow style rooms around the property, in the middle of the jungle, pool is great. The restaurant is very nice but dinner wasn't that good. Breakfast was awesome and a 3 minute drive to Palenque Ruins. Be aware of screaming monkeys at night cause they will wake you up. Staff is great. No wifi... More

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por su interés en Chan-Kah Resort Village, para nosotros es muy importante su opinión ya que gracias a ella,... More

Maidenhead, United Kingdom
Top Contributor
188 reviews 188 reviews
55 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel with bungalows set around the reception and Dining areas. Good sized rooms. The hotel is set in extensive rain forest grounds with Howler Monkeys and other fauna. There are good swimming pools adjoining the restaurant area. We only had breakfast which was good and comprehensive. Staff were helpful particularly in reception. Wifi not great as only in restaurant... More

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios sobre Chan-Kah Resort Village, son de suma importancia para nosotros ya que nos ayudan a la... More

Senior Contributor
36 reviews 36 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 weeks ago

As other reviewers have said, this is a wonderful location, surrounded by jungle, large pool, animals and tropical vegetation everywhere and with a bit of investment and care it could be a stunning mid-price option on the doorstep of the extraordinary ruins in Palenque. But .... General air of neglect starts on arrival with bored receptionists and broken concrete driveways... More

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por su interés en Chan-Kah Resort Village.. su opinión es muy importante para nosotros ya que nos ayudara a... More

Melbourne, Australia
Top Contributor
66 reviews 66 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 14, 2014

I'm really glad we stayed at Chan-Kah because the grounds are just so beautiful. Lush tropical gardens merge into the surrounding jungle. A stream runs through the property and you can spend hours walking around the gardens looking for howler monkeys, agoutis, hummingbirds, squirrels, leaf-cutter ants, toucans and a huge variety of other birds. There is a large pool area... More

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, son muy importantes ya que nos ayudaran a brindar un mejor servicio...saludos. More

Merida, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 17, 2014

First impression is of a tropical paradise, the pool area looks amazing. Bottles of water were expensive and poolside cocktails in a polystyrene cup was a bit off putting. Things didn't really get better with the restaurant being expensive and the food quality was below average. (Service was good) The room lacked a fridge and a safe. The bed was... More

Was this review helpful? Yes 1
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios estimado huésped, tomaremos en cuenta sus opiniones ya que son de suma importancia para la mejora... More

Heidelberg, Germany
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2014

The cabins are roomy, with good baggage space, fans and air con. staff helpful. pool is amazing and includes a deep part (25m) in which one can really swim in addition to the larger, shallower area. Howler monkeys in the trees. Restaurant is pricey for the area but the food was good enough for us to eat dinner there 3... More

Was this review helpful? Yes 3
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimada huésped gracias por sus comentarios, para el hotel es satisfactorio el haber cumplido con lo esperado es su estadía... More

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 5, 2014

I visited Chan-Kah for the first time last year with my girlfriend. Being our first time we immediately fell in love with the place. The concept of having ecological cabins in the middle of the jungle was pretty good. The pool and its unique design gave it a paradise-like atmosphere. We continued visiting the hotel almost once a month because... More

Was this review helpful? Yes 3
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped muchas gracias por sus comentarios, son de mucha ayuda para mejorar el servicio y calidad, ademas no nos... More

Kiev, Ukraine
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

I love staying in the comfortable cabañas surrounded by the huge trees as if I were in the middle of a selva, the swimming pool is a pure paradise, and the territory is so big that one can spend a true escape from social life there!

Was this review helpful? Yes 2
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimada huésped gracias por sus comentarios ya que nuestro compromiso es brindar un buen servicio para su comodidad, de igual... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Chan-Kah Resort Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chan-Kah Resort Village

Address: Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chan-Kah Resort Village 3.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Priceline, TripOnline SA, Odigeo, Despegar.com and Tingo so you can book your Chan-Kah Resort Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chan-Kah Resort Village Hotel Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village

220 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (186)
Viewed
Bathroom (7)
Viewed
Pool/beach area (37)
Viewed
View from room (15)
Viewed
Hotel & grounds (27)
Viewed
Room/suite (28)
Viewed
Dining (13)
Viewed
Family/play areas (1)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Family/play areas (6)
Viewed
Pool/beach area (2)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay