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Chan-Kah Resort Village

3.5 of 5 Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
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Certificate of Excellence 2014
Chan-Kah Resort Village
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Chan-Kah Resort Village
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270 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A delightful resort set in the jungle with individual bungalows. We had a front porch with rocking chairs, large room, 2 double beds, air con, fan TV, safe at Reception, free wifi in common areas (can be a weak signal due to location). Bungalows are quite rustic with a stone floor. This all adds to the atmosphere of the place.... More 

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Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, estimado huésped, nos es grato que hayan tenido una bonita estancia, saludos cordiales. Adriana Martínez. E-commerce More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Chan-Kah was a great and quite base camp in between palenque adventures. The rooms/cottages aren't anything fancy, but they were clean and comfortable. The cottages also feel private as they are hidden away between the trees. The staff was friendly and helpful. The pool is huge. The restaurant has fairly decent food, but I would suggest picking up alcohol from... More 

Was this review helpful? Yes 1
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped gracias por sus comentarios, nos das gusto el saber que tuvieron una buena estancia, esperemos regresen pronto. saludos... More 

HOlland
Top Contributor
67 reviews 67 reviews
56 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved this resort and I am really sad that I haven't used their amazing pool due to late returns of tours we did. Both nights we ate in the restaurant, and we were happy with the quality and price of food. Their cocktails are delicious and we had the best breakfast of our holiday here. I really hope to... More 

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Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

hola estimado huésped, gracias por sus comentarios, es muy gratificante para nosotros el saber que tuvieron una buena experiencia en... More 

Santa Fe, New Mexico
Top Contributor
135 reviews 135 reviews
20 hotel reviews
149 helpful votes 149 helpful votes
2 of 5 stars Reviewed 4 weeks ago

From the outside this looks like a true resort --huge pool, fancy restaurant and bar, hundreds of bungalows, paved paths, A/C units -- but beneath the surface lurks disappointment. The rooms are in need of serious repair, smelly shower drains, shower heads that dribble instead of spraying, A\C units that don't work or do work but only at arctic temps,... More 

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, los tomaremos en cuenta ya que nos ayudan mucho para la mejora continua.. saludos More 

el centro
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is great! has nice size bungalow style rooms around the property, in the middle of the jungle, pool is great. The restaurant is very nice but dinner wasn't that good. Breakfast was awesome and a 3 minute drive to Palenque Ruins. Be aware of screaming monkeys at night cause they will wake you up. Staff is great. No wifi... More 

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Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por su interés en Chan-Kah Resort Village, para nosotros es muy importante su opinión ya que gracias a ella,... More 

Maidenhead, United Kingdom
Top Contributor
189 reviews 189 reviews
55 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Lovely hotel with bungalows set around the reception and Dining areas. Good sized rooms. The hotel is set in extensive rain forest grounds with Howler Monkeys and other fauna. There are good swimming pools adjoining the restaurant area. We only had breakfast which was good and comprehensive. Staff were helpful particularly in reception. Wifi not great as only in restaurant... More 

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios sobre Chan-Kah Resort Village, son de suma importancia para nosotros ya que nos ayudan a la... More 

Senior Contributor
37 reviews 37 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 22, 2014

As other reviewers have said, this is a wonderful location, surrounded by jungle, large pool, animals and tropical vegetation everywhere and with a bit of investment and care it could be a stunning mid-price option on the doorstep of the extraordinary ruins in Palenque. But .... General air of neglect starts on arrival with bored receptionists and broken concrete driveways... More 

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por su interés en Chan-Kah Resort Village.. su opinión es muy importante para nosotros ya que nos ayudara a... More 

Melbourne, Australia
Top Contributor
66 reviews 66 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 14, 2014

I'm really glad we stayed at Chan-Kah because the grounds are just so beautiful. Lush tropical gardens merge into the surrounding jungle. A stream runs through the property and you can spend hours walking around the gardens looking for howler monkeys, agoutis, hummingbirds, squirrels, leaf-cutter ants, toucans and a huge variety of other birds. There is a large pool area... More 

Was this review helpful? Yes
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, son muy importantes ya que nos ayudaran a brindar un mejor servicio...saludos. More 

Merida, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 17, 2014

First impression is of a tropical paradise, the pool area looks amazing. Bottles of water were expensive and poolside cocktails in a polystyrene cup was a bit off putting. Things didn't really get better with the restaurant being expensive and the food quality was below average. (Service was good) The room lacked a fridge and a safe. The bed was... More 

Was this review helpful? Yes 1
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios estimado huésped, tomaremos en cuenta sus opiniones ya que son de suma importancia para la mejora... More 

Heidelberg, Germany
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2014

The cabins are roomy, with good baggage space, fans and air con. staff helpful. pool is amazing and includes a deep part (25m) in which one can really swim in addition to the larger, shallower area. Howler monkeys in the trees. Restaurant is pricey for the area but the food was good enough for us to eat dinner there 3... More 

Was this review helpful? Yes 3
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimada huésped gracias por sus comentarios, para el hotel es satisfactorio el haber cumplido con lo esperado es su estadía... More 

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Additional Information about Chan-Kah Resort Village

Address: Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chan-Kah Resort Village 3.5*
Number of rooms: 79
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Also Known As:
Chan-Kah Resort Village Hotel Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Hotel Style:
#2 Spa Hotel in Palenque
#4 Family Hotel in Palenque
#4 Romantic Hotel in Palenque

220 photos of this hotel

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