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Chan-Kah Resort Village

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Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
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Chan-Kah Resort Village
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Chan-Kah Resort Village
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328 reviews from our community

Traveler rating
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    52
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Cork Ireland
Top Contributor
103 reviews 103 reviews
70 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a very nice stay. Great pool area. The room was of a good size and well decorated. Very pleasant to sit in the restaurant and see and hear the Howler monkeys. The food was steady without being sensational. A good resting place after exploring the temples

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Melbourne, Australia
Top Contributor
65 reviews 65 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here during Easter Holidays so of course busy. All the hotels on the road to Palenque call themselves " Eco-tourist". Essentially it means at the beginning of the rainforest . Accommodation was fine. However if you do face the foliage expect to be woken at 3 or 5 am by the screeching Howler monkeys. Which can be tiresome. Pool... More 

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Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Hola estimado huésped, gracias por sus comentarios, los tomaremos en cuenta para mejorar la calidad y servicio, esperamos que nos... More 

Saltillo, Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

I've been on town several times and this is the cleanest and most peaceful place to stay, very closr to the ruins and Panchan. The service always very kind and fast. I love the sound of the jungle and water

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Estimada Maritza gracias por sus comentarios, esperemos que nos visite nuevamente y disfrute de nuestros espacios al aire libre. saludos.... More 

Monclova, Mexico
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

The experience to stay in this hotel was amazing as there are very nice and comfortable cabins with all the amenities and there are separated by the jungle one another, if you get to the terrace you can enjoy different sounds of the fauna, it has a special energy all the place. Service is also great.

Was this review helpful? Yes 1
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Muchas gracias por sus comentarios estimado huésped, es bueno saber que tuvieron una bonita experiencia, así que los invitamos para... More 

Port Macquarie, Australia
Top Contributor
57 reviews 57 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 12, 2015

This resodt is located close to the sige at Palenque. Accommodation is fairly basic but cabins have plenty of space. No wifi available. Unfortunately when we were there the pool was empty as there was maintenance being carried out.

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Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Hola estimado huésped, gracias por sus comentarios, lamentablemente en los días de su estadía, se estaba dando mantenimiento a un... More 

Nottingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

We stayed for two days and enjoyed being surounded by Howler monkeys, lizards, birds and agoutis. The serve yourself breakfast was good. The other meals were limited for vegetarians. The Wifi was only available in the restaurant. The resort is on the outskirts of town and you need transport to get there.

Was this review helpful? Yes 1
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios estimado huésped, esperemos nos visite nuevamente y pueda mejorar su opinión sobre Chan-Kah Resort Village. Saludos..... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 4, 2015

Not really sure where to begin, but although the hotel has a lovely jungle setting, that is where the positives end. The concept of customer service is completely alien to the reception staff, who treat their guests with complete contempt and derision. They do not listen and subject their guests to endless and tortuous admin. Any request for help or... More 

Was this review helpful? Yes 4
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped, lamentamos mucho la mala experiencia que tuvo en Chan-Kah Resort Village, gracias por sus comentarios, los tomaremos en... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 29, 2015

We had a cabin here for 2 nights. Its a convenient mini bus ride from the Palenque ruins. That was great. You can book tours from the front desk. We did a half day to to waterfalls of Misol Ha and Agua Azul. A pleasant half day excursion. The restaurant food is ok but only ok. This is a bit... More 

Was this review helpful? Yes 1
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios estimado huésped, ya que son muy importantes para nosotros, nos ayudan a mejorar nuestros servicios, esperemos... More 

Sommieres, France
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 26, 2015

What a place:) You are really in the jungle and if you doubt it, then the howler monkeys will soon set you right! Large grounds with bungalow type houses, with 2 very large rooms with a shared terrace. Everywhere you look, you see exotic flowers, birds and iguanas- what more can you wish for? Perhaps slightly better food at the... More 

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, es grato saber que su estancia fue buena, tomaremos en cuenta su comentario sobre los alimentos,... More 

Maryland USA
Top Contributor
70 reviews 70 reviews
69 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed March 25, 2015

It is one of many resorts located between the city of Palenque and the archaeological site. Some of the other resorts visible from the road look a lot newer than Chan-Kah. Although maintenance hasn't been ignored, the resort clearly does show it's age. Our tolet leaked resulting in standing in a puddle of water when in there. The remoteness of... More 

Was this review helpful? Yes 1
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped, gracias por sus comentarios, ya que nos ayudaran para la mejora continua del Hotel, esperemos nos visiten nuevamente... More 

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