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Chan-Kah Resort Village

Certificate of Excellence
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Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
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Chan-Kah Resort Village
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Chan-Kah Resort Village
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308 reviews from our community

Traveler rating
    105
    129
    49
    16
    9
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80
138
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland USA
Top Contributor
67 reviews 67 reviews
66 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed yesterday NEW

It is one of many resorts located between the city of Palenque and the archaeological site. Some of the other resorts visible from the road look a lot newer than Chan-Kah. Although maintenance hasn't been ignored, the resort clearly does show it's age. Our tolet leaked resulting in standing in a puddle of water when in there. The remoteness of... More 

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Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent two nights in Chan-Kah while touring Palenque and wished we could have added another night. The resort is much larger than what I expected and quite spread out, however the grounds are spectacular, very much in the jungle with beautiful landscaping, flowers and huge Ceiba trees. The Howler monkeys are in the trees overhead and wildlife rambles right... More 

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado Robert, gracias por sus comentarios, es grato saber que tuvieron una buena experiencia durante su estancia, los esperamos nuevamente... More 

Cahuita, Costa Rica
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location, next to the ruins. Jungle setting, listen to the howler monkeys, watch the oropendolas, the iguanas, the agoutis, and assorted other wildlife. Comfortable rooms, great food at the restaurant, clean swimmimg pool, very attentive staff. The temazcal package was absolutely incredible. Sure, this isn't plasticised north american/european sanitized standards. This is a different way of life and culture,... More 

Was this review helpful? Yes 1
Chan-kahRV, E-coomerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped muchas gracias por sus comentarios, es importante saber su experiencia en Chan-Kah Resort Village. saludos.. Adriana Martínez. E-commerce. More 

Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We assume this was built about 30 years ago but the years have not been kind and it has an aura of a communist run holiday camp. To be fair the staff although some set in their ways were very friendly - particularly the cheerful restaurant guys. The place is huge and obviously too much to maintain. It is set... More 

Was this review helpful? Yes 2
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped, muchas gracias por sus comentarios, ya que para nosotros son de suma importancia para la mejora continua de... More 

Chapel Hill, North Carolina
Top Contributor
53 reviews 53 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 18, 2015

I'd been scheming on our trip to Palenque for a while and read a lot of the hotel reviews as I was considering where to stay. I decided to stay at Chan-Kah figuring the location would be ideal and the room would be OK. As it worked out, the location was ideal and the room OK. The resort is located... More 

Was this review helpful? Yes 1
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios estimado huésped, los esperamos nuevamente y tomaremos en cuenta sus comentarios. saludos.. Adriana Martínez. E-commerce. More 

West Kelowna, Canada
Top Contributor
57 reviews 57 reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 11, 2015 via mobile

The Grounds We came to enjoy the jungle setting. The grounds are nice to walk around. The pool is attractive, but cold water, so we did not go in. We had a nice evening sitting on our patio, sipping wine and listening to the sounds. Our junior suite, had a patio facing a stream, but many buildings do not have... More 

Was this review helpful? Yes 1
Chan-kahRV, E-COMMERCE at Chan-Kah Resort Village, responded to this review
Google Translation

estimado huésped gracias por sus comentarios, nos serán de mucha ayuda para mejorar el servicio, esperemos nos den otra oportunidad... More 

San Diego, California
Top Contributor
53 reviews 53 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 10, 2015

We stayed 3 days here because it was so relaxing and in such a great area. We did have a car so it was easy to get to. The rooms were very comfortable and cozy with little rockers on patio for sitting, looking at the jungle and reading. Our only complaint was there was not wi-fi in rooms.

Was this review helpful? Yes 1
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios estimada huésped, tomaremos en cuenta sus comentarios, para brindar mejor servicio. Saludos Cordiales. Adriana Martínez. E-commerce. More 

Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 9, 2015

We stayed at Chan Kah in January at the end of a 5 days trip around Chiapas traveling with kids and grand parents. We arrived around 7.30pm and the staff at the check-in desk were less than welcoming. It felt like they were doing us a favour checking us in! The rooms were a good size but there was a... More 

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped, le agradecemos el haberse tomado la molestia de escribir sus comentarios, ya que son muy útiles para nosotros,... More 

Bridgehampton, New York
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 28, 2015

The room was done in colorful fabrics exactly like the pictures, and all was clean. The hotel is in a fun setting with marsupial-like animals running around, howler monkeys nearby, and well-kept grounds. Our small group found the food to be very good, both breakfast and dinner. Things are quiet at night, guaranteeing a good sleep. Several caveats: WiFi is... More 

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, es muy grato saber que su estancia fue buena, esperamos nos visite nuevamente.. saludos. AdrianaMartínez. E-commerce. More 

Madrid, Spain
Contributor
16 reviews 16 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 20, 2015

The hotel was nice, big rooms, nice pool, buffet ok. In the middle of the nature and the monkeys. Very close to Palenque and the archeological sites. The personnel not very service oriented. But in general, and comparing what is there available, a good play to stay.

Was this review helpful? Yes
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, estimado huésped, ya que nos ayudaran a mejorar la calidad del servicio. saludos cordiales. Lic. Adriana... More 

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