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Chan-Kah Resort Village

Hotel website
Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
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Chan-Kah Resort Village
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At a glance

77%
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KEY AMENITIES
Pool
Free Parking
Restaurant
Room Service
Free Internet
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Chan-Kah Resort Village
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    343 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (36)
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      (343)
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      (107)
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    West Cork Ireland
    Level Contributor
    104 reviews
    71 hotel reviews
    common_n_hotel_reviews_1bd8 95 helpful votes
    4 of 5 stars Reviewed May 25, 2015

    We had a very nice stay. Great pool area. The room was of a good size and well decorated. Very pleasant to sit in the restaurant and see and hear the Howler monkeys. The food was steady without being sensational. A good resting place after exploring the temples

    Was this review helpful? Yes
    Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
    Google Translation

    Gracias por sus comentarios estimado huésped, esperemos nos siga visitando nuevamente y cumplamos sus expectativas.. Saludos Cordiales. Adriana Martínez. E-commerce. More 

    Melbourne, Australia
    Level Contributor
    65 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 61 helpful votes
    3 of 5 stars Reviewed May 4, 2015

    Stayed here during Easter Holidays so of course busy. All the hotels on the road to Palenque call themselves " Eco-tourist". Essentially it means at the beginning of the rainforest . Accommodation was fine. However if you do face the foliage expect to be woken at 3 or 5 am by the screeching Howler monkeys. Which can be tiresome. Pool... More 

    Was this review helpful? Yes 1
    Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
    Google Translation

    Hola estimado huésped, gracias por sus comentarios, los tomaremos en cuenta para mejorar la calidad y servicio, esperamos que nos... More 

    Saltillo, Mexico
    Level Contributor
    7 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed April 18, 2015 via mobile

    I've been on town several times and this is the cleanest and most peaceful place to stay, very closr to the ruins and Panchan. The service always very kind and fast. I love the sound of the jungle and water

    Was this review helpful? Yes
    Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
    Google Translation

    Estimada Maritza gracias por sus comentarios, esperemos que nos visite nuevamente y disfrute de nuestros espacios al aire libre. saludos.... More 

    Monclova, Mexico
    Level Contributor
    16 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed April 15, 2015 via mobile

    The experience to stay in this hotel was amazing as there are very nice and comfortable cabins with all the amenities and there are separated by the jungle one another, if you get to the terrace you can enjoy different sounds of the fauna, it has a special energy all the place. Service is also great.

    Was this review helpful? Yes 1
    Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
    Google Translation

    Muchas gracias por sus comentarios estimado huésped, es bueno saber que tuvieron una bonita experiencia, así que los invitamos para... More 

    Port Macquarie, Australia
    Level Contributor
    60 reviews
    28 hotel reviews
    common_n_hotel_reviews_1bd8 33 helpful votes
    3 of 5 stars Reviewed April 12, 2015

    This resodt is located close to the sige at Palenque. Accommodation is fairly basic but cabins have plenty of space. No wifi available. Unfortunately when we were there the pool was empty as there was maintenance being carried out.

    Was this review helpful? Yes
    Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
    Google Translation

    Hola estimado huésped, gracias por sus comentarios, lamentablemente en los días de su estadía, se estaba dando mantenimiento a un... More 

    Nottingham, United Kingdom
    Level Contributor
    27 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    3 of 5 stars Reviewed April 5, 2015 via mobile

    We stayed for two days and enjoyed being surounded by Howler monkeys, lizards, birds and agoutis. The serve yourself breakfast was good. The other meals were limited for vegetarians. The Wifi was only available in the restaurant. The resort is on the outskirts of town and you need transport to get there.

    Was this review helpful? Yes 1
    Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
    Google Translation

    Gracias por sus comentarios estimado huésped, esperemos nos visite nuevamente y pueda mejorar su opinión sobre Chan-Kah Resort Village. Saludos..... More 

    1 review
    common_n_hotel_reviews_1bd8 4 helpful votes
    1 of 5 stars Reviewed April 4, 2015

    Not really sure where to begin, but although the hotel has a lovely jungle setting, that is where the positives end. The concept of customer service is completely alien to the reception staff, who treat their guests with complete contempt and derision. They do not listen and subject their guests to endless and tortuous admin. Any request for help or... More 

    Was this review helpful? Yes 4
    Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
    Google Translation

    Estimado huésped, lamentamos mucho la mala experiencia que tuvo en Chan-Kah Resort Village, gracias por sus comentarios, los tomaremos en... More 

    London, United Kingdom
    Level Contributor
    45 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 28 helpful votes
    4 of 5 stars Reviewed March 29, 2015

    We had a cabin here for 2 nights. Its a convenient mini bus ride from the Palenque ruins. That was great. You can book tours from the front desk. We did a half day to to waterfalls of Misol Ha and Agua Azul. A pleasant half day excursion. The restaurant food is ok but only ok. This is a bit... More 

    Was this review helpful? Yes 1
    Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
    Google Translation

    Gracias por sus comentarios estimado huésped, ya que son muy importantes para nosotros, nos ayudan a mejorar nuestros servicios, esperemos... More 

    Sommieres, France
    Level Contributor
    43 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 29 helpful votes
    4 of 5 stars Reviewed March 26, 2015

    What a place:) You are really in the jungle and if you doubt it, then the howler monkeys will soon set you right! Large grounds with bungalow type houses, with 2 very large rooms with a shared terrace. Everywhere you look, you see exotic flowers, birds and iguanas- what more can you wish for? Perhaps slightly better food at the... More 

    Was this review helpful? Yes
    Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
    Google Translation

    Gracias por sus comentarios, es grato saber que su estancia fue buena, tomaremos en cuenta su comentario sobre los alimentos,... More 

    Maryland USA
    Level Contributor
    70 reviews
    69 hotel reviews
    common_n_hotel_reviews_1bd8 58 helpful votes
    2 of 5 stars Reviewed March 25, 2015

    It is one of many resorts located between the city of Palenque and the archaeological site. Some of the other resorts visible from the road look a lot newer than Chan-Kah. Although maintenance hasn't been ignored, the resort clearly does show it's age. Our tolet leaked resulting in standing in a puddle of water when in there. The remoteness of... More 

    Was this review helpful? Yes 1
    Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
    Google Translation

    Estimado huésped, gracias por sus comentarios, ya que nos ayudaran para la mejora continua del Hotel, esperemos nos visiten nuevamente... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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