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Chan-Kah Resort Village

3.5 of 5 Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
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Certificate of Excellence 2014
Chan-Kah Resort Village
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Chan-Kah Resort Village
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287 reviews from our community

Traveler rating
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    46
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Haddam, Connecticut
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was done in colorful fabrics exactly like the pictures, and all was clean. The hotel is in a fun setting with marsupial-like animals running around, howler monkeys nearby, and well-kept grounds. Our small group found the food to be very good, both breakfast and dinner. Things are quiet at night, guaranteeing a good sleep. Several caveats: WiFi is... More 

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Madrid, Spain
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was nice, big rooms, nice pool, buffet ok. In the middle of the nature and the monkeys. Very close to Palenque and the archeological sites. The personnel not very service oriented. But in general, and comparing what is there available, a good play to stay.

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, estimado huésped, ya que nos ayudaran a mejorar la calidad del servicio. saludos cordiales. Lic. Adriana... More 

Tucson, Arizona
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
194 helpful votes 194 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at his resort a year ago (see my review of February 10, 2014) and didn't hesitate to return. This time, the beautiful setting could not offset the negative experience we had with the hotel management. We had inadvertantly booked the same date through two online booking agencies and forgot the first one we had made months earlier. Yes,... More 

Was this review helpful? Yes 1
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review

Dear customer, we regret what happened, thank you very much for your comments, as they were taken into account to not happen anything like that again, I sincerely apologize as it is very important to us tranquility of our customers, we hope at some future one new opportunity to visit this your hotel. Adriana Martínez. E-commerce. More 

Milton Keynes
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are large and the setting in the jungle is lovely. The decor in the bedrooms is extremely tired and couldn't get rid of the dampness. Breakfast and evening meal good. Staff not particularly attentive . Get the feeling most people only stay couple of nights so don't need to make an effort .

Was this review helpful? Yes 1
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado Huésped, gracias por su comentario, ya que nos ayudara mucho para brindar mejor servicio. saludos cordiales. Adriana Martínez. More 

Cagliari
Top Contributor
220 reviews 220 reviews
85 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I am not 100% convinced about this hotel. On the plus side: 1. Location really close to the archeological site of Palenque 2. HUGE rooms 3. buffet breakfast 4. large pool 5. amazing nature around which includes hauling monkeys On the minus side: 1. personnel seemed to be not bothered at times, if only a bit rude. 2. location -... More 

Was this review helpful? Yes 1
Chan-kahRV, e-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Hola Taffani Gracias por sus comentarios, los tomaremos muy en cuenta para mejorar cada día y poder brindarles excelente servicio.... More 

Mexico City, Mexico
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 25, 2014

If you come from a busy and hectic environment (such as Mexico City) this is really the place where you can chill out and relax. Set in a beautiful and vast jungle environment with lots of trees, flowers and animals to watch, this hotel village makes you forget all the hustle and bustle of city life. If you like monkeys... More 

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Chan-kahRV, e-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado Oldgerman.. Agradecemos sus comentarios; estos nos ayudan a seguir manteniendo este hotel como uno de los mejores en reserva... More 

Glasgow, United Kingdom
Top Contributor
103 reviews 103 reviews
81 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed December 23, 2014

People come to Palenque to see the ruins and this hotel is situated nearby. I has a 'rain forrest' setting and one sleeps in little individual lodges set in the grounds. In spite of the water and trees we were not bothered by mosquitoes - in fact bye and large these were of no problem in Mexico.

Was this review helpful? Yes
Chan-kahRV, e-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Hola Scottish Gracias por sus comentarios ya que nos ayudan a seguir mejorando saludos cordiales y feliz año 2015 Adriana... More 

Nes-Ziona
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Very nice hotel, The team was helpful for any request. No Wi-Fi in the rooms just in the front desk and restaurant zone. The breakfast was not included, charged 10$ per person. was very good. There is a beautiful design pool Only one electric sockets exists, just in bathroom, we asked for an extended cable and got it.

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Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios estimado huésped, es grato para nosotros que hayan disfrutado su estancia en Chan-Kah Resort Village. Saludos... More 

australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 6, 2014

A delightful resort set in the jungle with individual bungalows. We had a front porch with rocking chairs, large room, 2 double beds, air con, fan TV, safe at Reception, free wifi in common areas (can be a weak signal due to location). Bungalows are quite rustic with a stone floor. This all adds to the atmosphere of the place.... More 

Was this review helpful? Yes 1
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por sus comentarios, estimado huésped, nos es grato que hayan tenido una bonita estancia, saludos cordiales. Adriana Martínez. E-commerce More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 25, 2014

Chan-Kah was a great and quite base camp in between palenque adventures. The rooms/cottages aren't anything fancy, but they were clean and comfortable. The cottages also feel private as they are hidden away between the trees. The staff was friendly and helpful. The pool is huge. The restaurant has fairly decent food, but I would suggest picking up alcohol from... More 

Was this review helpful? Yes 3
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped gracias por sus comentarios, nos das gusto el saber que tuvieron una buena estancia, esperemos regresen pronto. saludos... More 

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Additional Information about Chan-Kah Resort Village

Address: Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chan-Kah Resort Village 3.5*
Number of rooms: 79
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Also Known As:
Chan-Kah Resort Village Hotel Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Hotel Style:
#2 Spa Hotel in Palenque

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