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Mision Palenque

Periferico Oriente s/n | Chiapas, Palenque 29960, Mexico
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Mision Palenque
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Ranked #14 of 33 Hotels in Palenque
A recent review
4 of 5 stars Reviewed March 31, 2015
draghignazzo Mexico City, Mexico
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236 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 7, 2015

We spent one night at this hotel after visiting the archaeological site of Palenque. We had reserved two rooms and at check-in they tried to squeeze the four of us (2 adults and two children) into one room. The rooms are dated and musty, the swimming-pool is tiny and crowded, the service slow and we were not allowed to charge... More 

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Calidad-Sureste, Manager at Mision Palenque, responded to this review
Google Translation

Estimado Huésped Agradecemos el tiempo que se tomo en dejarnos su comentario, y antes que nada permítame ofrecerle una disculpa,... More 

Mexico City, Mexico
Top Contributor
397 reviews 397 reviews
108 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed March 31, 2015

This hotel is at one edge of the town (not far from the center, walking distance actually) which is good since its a big property with gardens and space to relax. Everything is a bit outdated but by no means bad... functional actually, basic but enough to have a good night sleep. The service is great, everyone is eager to... More 

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Calidad-Sureste, Manager at Mision Palenque, responded to this review
Google Translation

Estimado Sr.(a). Draghignazz Agradecemos su comentario y calificación, nos congratula que el servicio del personal haya sido de su completo... More 

Brisbane, Australia
Top Contributor
59 reviews 59 reviews
56 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 14, 2015

A very comfortable hotel. My room was spacious, comfortable and clean and the shower was hot with excellent water pressure. I could not use the wi-fi in my room, I had to sit outside to get good reception. I did not have any breakfast as I was suffering from Montezuma's revenge, however, I took some dry bread to eat later... More 

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Calidad-Sureste, Manager at Mision Palenque, responded to this review
Google Translation

Estimado Sr. Jane W Agradecemos su comentario y calificación, le comentamos que estamos tomando las medidas necesarias para mejorar la... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
70 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed January 6, 2015

We ended up staying at this hotel over the Christmas period when most of the other hotels in the area had already been booked up. On arrival we were given a double room on the ground floor, it smelt a bit musty/damp but had a reasonable view of greenery - not quite sure why there weren't balconies but you get... More 

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calidadm, Gerente at Mision Palenque, responded to this review
Google Translation

Estimado Huésped Agradecemos su comentario ya que nos ayuda a mejorar constantemente, le informamos que debido a las lluvias que... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 4, 2014

Nice hotel in the jungle, convenient for visiting the local ruins and the waterfalls. Hotel rooms have a bit of a chalet feel and could do with a bit of an update, but very clean and fairly comfortable. (could also do with a few more power sockets) Spa very nice and relaxing + you get a nice walk though the... More 

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The Hague, The Netherlands
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 27, 2014

This hotel was booked by my hosts in Mexico and they claimed this to be the best one in town. We stayed there for 3 nights. I stayed in a room at the ground floor, facing the swimming pool / forest. What I don't like about the room is that it opens straight outside, without a hallway. This made me... More 

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calidadm, Gerente at Mision Palenque, responded to this review
Google Translation

Estimada señorita Ibely: Agradecemos los comentarios que nos hace llegar ya que nos ayuda a mejorar día con día. Lamentamos... More 

Appleton, WI
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 17, 2014

I loved this hotel. Had a classic Mexico feel. Nice location and view. Nice pool to relax in. I am planning on returning for my next visit to the ruins there. Hotel is very safe and in walking distance to a small town.

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direct0rH0tel, Gerente at Mision Palenque, responded to this review

Dear Laure, Thank you very much for your comments, everyday we make a bigger effort to provide to all our customers the best of the services and the comfort that they deserve. We will be more than happy to host you again during your next trip to Palenque. Kind regards Susana Coronel. Hotel Manager Misión Palenque More 

Alexandroupoli, Greece
Top Contributor
414 reviews 414 reviews
104 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed August 17, 2014

Noce htel mids of lucious gardens just outside Palengue national park with the Palengue ruins inside. Mid size rooms with big bath, all show their ages. Nice pool 32 C and lovely restaurant. Great location very close to city centre

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direct0rH0tel, Gerente at Mision Palenque, responded to this review

Dear Sir Silvain. Thank you for your comments and points you have provided to us, we will try to rush our remodeling process. Best regards Susana Coronel Hotel General Manager More 

Newcastle
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 7, 2014

The Mision Palenque is located close to the wonderful archaeological site and set in a pleasant grounds which has abundance of wildlife from monkeys to salamanders. The Mision Palenque has large comfortable rooms with excellent air conditioning to counter the hot, humid climate. The bathroom was small but adequate. There is a safe, TV with various international channels and free... More 

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direct0rH0tel, Gerente at Mision Palenque, responded to this review

Mr. Tokyo Jimmy, We appreciate your feedback and we are going to work to improve our food and beverage area, so that it can be varied and appetizing for our guest's, regarding the curtains we are going to talk with our architects to improve this detail. Thanks again for your comment's. Regards Susana Coronel Hotel Director More 

Mexico City, Mexico
Top Contributor
230 reviews 230 reviews
138 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed April 24, 2014

Pluses: In the jungle on the outside of Palenque. Beautiful little path through the jungle to the spa, you must go (10 minutes walk). Good attention. Clean and renovated rooms. Good food for very reasonable price. Minuses: Pool water was almost hot, not refreshing at all. Far away from the Palenque ruins. Rooms are new, spacious and clean, but feel... More 

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