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BEST WESTERN Maya Palenque

Merle Green y Juarez s/n, Palenque 29960, Mexico
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BEST WESTERN Maya Palenque
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BEST WESTERN Maya Palenque
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keller, Texas
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Two friends stayed at this hotel, while preparing to visit Palenque, the archeological ruins. The room was comfortable, clean, and quiet. The bed was quite firm, so a long stay may present some a problem. We stayed only one night and it was fine, and a great value for the price. The breakfast that came with the room fee was... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

I planned this trip at the last minute like usual, but finding this resort was not hard at all. It's located in front of the ADO bus station. The roads around it leads you toward downtown or towards the archeological sites. The hotel was very clean and comfortable. The staff very attentive and nice. Room was good size, it had... More 

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Minneapolis, Minnesota
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 14, 2015

I have stayed in this hotel before and had a positive experience. During my most recent stay in December I noticed some improvements. The new bus station is now even closer, making it a very short walk to the hotel. You can easily walk to the restaurants downtown or catch a van just across the street to the ruins. The... More 

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Darwin, Australia
Level Contributor
248 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed February 4, 2015

Right across the street from the bus station - yay! Difficult to find the entrance and difficult entrance with a suitcase. No elevator in a 3 storey hotel! Room is standard Best Western - quite acceptable but a little smell of mildew. Great view over pool - which is being re-modelled and has no water in it. Breakfast was good... More 

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Tucson, Arizona, USA
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 10, 2015 via mobile

Spent a weekend there and wished we had stayed somewhere else. The hotel is well situated at the major crossroads of Palenque and is fairly easy to find. But that's where the positive stops. The rooms are Spartan, not really clean (especially the bathroom) and the beds are extremely uncomfortable. It's quite below average for Mexican hotels and definitely way... More 

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Travelers are raving about these Palenque hotels

Oslo, Norway
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 5, 2015

The hotel has a good location for exploring the town and surroundings. clean and good rooms, and pretty quiet ( if people are not howling around in the corridors as they did one night). We especially enjoyed the small garden with a nice pool after long days sightseeing the area. However, the service at the front desk could be a... More 

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1 review
4 of 5 stars Reviewed April 24, 2014

Im a loyal traveler and I really pay attention to thr reviews place on this website... when checking my hotel options I read those of this hotel. I had previously stayed on an other hotel here in palenque. But had bad experience in that other hotel. Being this a worldwide hotel chain I figure it was kind of a safe... More 

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San Francisco, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 20, 2014

The Maya Palenque is a huge disappointment. The location is great. In Palenque's La Canada area and near the bus terminal - in fact right across the street from the new terminal. The pool area is really nice. But it's downhill from there. Checking in was a hassle. It took them 20 minutes to find the reservation - even with... More 

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Melbourne, Australia
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 5, 2013

It was your regulation Best Western, good, clean, and what you expect. Swimming pool is a great extra as Palenque is very hot and humid. Staff were very helpful/ Only stayed one night as we found a pretty good deal to get to San Cristobal via the ruins, waterfall and swimming hole. The cost of which was less than the... More 

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Mexico
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 3, 2013

For more than $100 dollars a night we were not satisfied at all. If it was only 30-40 dollars like the other hotels nearby, that were the same, I would have been satisfied. The rooms were clean, that I can honestly say. The staff are very nice and friendly. You cannot control the AC, and its humid here, its either... More 

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