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All 33 Palenque hotels

BEST WESTERN Maya Palenque

3.0 of 5 Hotel   |   Merle Green y Juarez s/n, Palenque 29960, Mexico
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Ranked #23 of 33 Hotels in Palenque
A recent review
3 of 5 stars reviewed 4 weeks ago
Serendipitous02 Darwin, Australia
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82 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darwin, Australia
Top Contributor
156 reviews 156 reviews
54 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Right across the street from the bus station - yay! Difficult to find the entrance and difficult entrance with a suitcase. No elevator in a 3 storey hotel! Room is standard Best Western - quite acceptable but a little smell of mildew. Great view over pool - which is being re-modelled and has no water in it. Breakfast was good... More 

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Tucson, Arizona, USA
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 10, 2015 via mobile

Spent a weekend there and wished we had stayed somewhere else. The hotel is well situated at the major crossroads of Palenque and is fairly easy to find. But that's where the positive stops. The rooms are Spartan, not really clean (especially the bathroom) and the beds are extremely uncomfortable. It's quite below average for Mexican hotels and definitely way... More 

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Oslo, Norway
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 5, 2015

The hotel has a good location for exploring the town and surroundings. clean and good rooms, and pretty quiet ( if people are not howling around in the corridors as they did one night). We especially enjoyed the small garden with a nice pool after long days sightseeing the area. However, the service at the front desk could be a... More 

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1 review
4 of 5 stars Reviewed April 24, 2014

Im a loyal traveler and I really pay attention to thr reviews place on this website... when checking my hotel options I read those of this hotel. I had previously stayed on an other hotel here in palenque. But had bad experience in that other hotel. Being this a worldwide hotel chain I figure it was kind of a safe... More 

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San Francisco, California
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 20, 2014

The Maya Palenque is a huge disappointment. The location is great. In Palenque's La Canada area and near the bus terminal - in fact right across the street from the new terminal. The pool area is really nice. But it's downhill from there. Checking in was a hassle. It took them 20 minutes to find the reservation - even with... More 

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Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 5, 2013

It was your regulation Best Western, good, clean, and what you expect. Swimming pool is a great extra as Palenque is very hot and humid. Staff were very helpful/ Only stayed one night as we found a pretty good deal to get to San Cristobal via the ruins, waterfall and swimming hole. The cost of which was less than the... More 

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13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 3, 2013

For more than $100 dollars a night we were not satisfied at all. If it was only 30-40 dollars like the other hotels nearby, that were the same, I would have been satisfied. The rooms were clean, that I can honestly say. The staff are very nice and friendly. You cannot control the AC, and its humid here, its either... More 

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Senior Contributor
24 reviews 24 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 18, 2012

I don't have anything bad to say about this hotel. We got exactly what we expected. The rooms were very clean and comfortable. The location was good. The pool was awesome for the kids.There is a pool bar setup there but nothing is ever served because there isn't a bartender. Not much else I could say.

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Senior Contributor
21 reviews 21 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 14, 2012

Clean, friendly staff, and well located. Be prepared that the receptionist may speak very limited English.

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Laguna Niguel, California
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 4, 2012

The Best Western Palenque is located within walking distance to the shops and restaurants in the town center. The desk and restaurant staff were friendly and helpful. I am a vegetarian, and the restaurant staff was able to cook me up an off-menu item to accommodate my wishes; I appreciated that immensely. The pool area is very nice, although I... More 

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Additional Information about BEST WESTERN Maya Palenque

Address: Merle Green y Juarez s/n, Palenque 29960, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Maya Palenque 3*
Number of rooms: 51
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Also Known As:
Best Western Palenque
Palenque Best Western

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