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All 32 Palenque hotels

BEST WESTERN Maya Palenque

3.0 of 5 Hotel   |   Merle Green y Juarez s/n, Palenque 29960, Mexico
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Ranked #21 of 32 Hotels in Palenque
A recent review
4 of 5 stars Reviewed April 24, 2014
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74 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed April 24, 2014 via mobile

Im a loyal traveler and I really pay attention to thr reviews place on this website... when checking my hotel options I read those of this hotel. I had previously stayed on an other hotel here in palenque. But had bad experience in that other hotel. Being this a worldwide hotel chain I figure it was kind of a safe... More 

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San Francisco, California
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 20, 2014

The Maya Palenque is a huge disappointment. The location is great. In Palenque's La Canada area and near the bus terminal - in fact right across the street from the new terminal. The pool area is really nice. But it's downhill from there. Checking in was a hassle. It took them 20 minutes to find the reservation - even with... More 

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Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 5, 2013

It was your regulation Best Western, good, clean, and what you expect. Swimming pool is a great extra as Palenque is very hot and humid. Staff were very helpful/ Only stayed one night as we found a pretty good deal to get to San Cristobal via the ruins, waterfall and swimming hole. The cost of which was less than the... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 3, 2013

For more than $100 dollars a night we were not satisfied at all. If it was only 30-40 dollars like the other hotels nearby, that were the same, I would have been satisfied. The rooms were clean, that I can honestly say. The staff are very nice and friendly. You cannot control the AC, and its humid here, its either... More 

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Senior Contributor
21 reviews 21 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 18, 2012

I don't have anything bad to say about this hotel. We got exactly what we expected. The rooms were very clean and comfortable. The location was good. The pool was awesome for the kids.There is a pool bar setup there but nothing is ever served because there isn't a bartender. Not much else I could say.

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Senior Contributor
21 reviews 21 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 14, 2012

Clean, friendly staff, and well located. Be prepared that the receptionist may speak very limited English.

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Laguna Niguel, California
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 4, 2012

The Best Western Palenque is located within walking distance to the shops and restaurants in the town center. The desk and restaurant staff were friendly and helpful. I am a vegetarian, and the restaurant staff was able to cook me up an off-menu item to accommodate my wishes; I appreciated that immensely. The pool area is very nice, although I... More 

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Brigham City, Utah
Top Contributor
98 reviews 98 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 1, 2012

Nice pool and outside garden with Palapas. Beds harder than rocks. Nice clean place with little ambience. Has restaraunt on the premises. No free breakfast. After one might we walked 50 yards down the road to the Mayan Tulipane, which is a dandy place with real Mexican hospitality and people who can speak English. I agree, the beds in Mexico... More 

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Senior Contributor
29 reviews 29 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 3, 2012

The Best Western Maya Palenque is located in the small La Canada area. Divided from Palenque town by a ravine, it is quieter and shadier than other areas and contains a number of hotels and restaurants among the brick paved streets. It is an easy walk into town, which gives one more options in regards to arranging tours to outlying... More 

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Amsterdam, The Netherlands
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 16, 2011

We choose this hotel from the top end list in the Lonely Planet. We said to each other: Best Western, for sure they will speak English and maintain a certain level of quality. Well, it's definitely not the 4 star hotel they say to be. The rooms are very, very basic! What shocked us the most is that nobody spoke... More 

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Additional Information about BEST WESTERN Maya Palenque

Address: Merle Green y Juarez s/n, Palenque 29960, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Maya Palenque 3*
Number of rooms: 51
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Also Known As:
Best Western Palenque
Palenque Best Western

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