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Hotel Villa Mercedes Palenque

3.0 of 5 Km 2.9 Carretera Palenque - Ruinas, Palenque 29960, Mexico
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Certificate of Excellence 2014
Hotel Villa Mercedes Palenque
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Hotel Villa Mercedes Palenque
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280 reviews from our community

Traveler rating
    84
    126
    48
    18
    4
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65
133
8
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Good and friendly service, nice and quiet rooms, a great wonderful pool! The rainforest around, also the historical sites very near. Many restaurants around. Good value for the price. We enjoyed it and would come back ...

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italy/belgium
Top Contributor
106 reviews 106 reviews
93 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Hotel Villa Mercedes in Palenque for two nights as part of a tour of Mexico. The hotel consists of a main reception / eating area and various small buildings scattered in a park. The park is really beautiful and the scenery is very pleasant. The hotel is, however, rather sad. Rooms are big but they have... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would have stayed 2 nghts if I had known ! It would have been a good place to take a rest for half a day from a very demanding trip around the country. We stayed in this hotel on our way to visit Palenque. Unfortunately, we arrived late in the day, around 8 pm and we had to leave... More 

Was this review helpful? Yes 1
Navi Mumbai, India
Top Contributor
98 reviews 98 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 14, 2014

it looks good on the outside but even though we had asked for a triple, we were only given 2 beds. after a lot of hoo haa were given a sort of cot and mattress. meals are ala carte and even though the breakfast is included, it is not a buffet and you can order your eggs and tea or... More 

Was this review helpful? Yes 1
Sistranda, Norway
Top Contributor
83 reviews 83 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 2, 2014

Practical nice locale and friendly staff. Breakfast buffet on the weekend, otherwise a la carte. Bad coffe and expresso. Naco music in the lobby competing withe even more naco music by the pool. Poncho the parrot was cool and liked to be fed birdseed. Check out the zoo Saraguato 300m away with manatees.

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Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 6, 2014

Staying at a hotel near a unique place such as Paleque should there be something that responds to the 'sense of place'? I would have thought so, but sadly the Villa Mercedes just doesn't have it. For a starter the thatched roof open sided foyer looked like it was a poor cousin refugee from a Pacific Island, not a Mayan... More 

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Los Angeles, California
Top Contributor
98 reviews 98 reviews
57 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed September 25, 2014

Someone spent a lot of money building this hotel but we found it a disappointment. What it has going for it is a wonderful location just minutes from the ruins---and if that is your sole criteria for booking a hotel, you have found the perfect hotel. And the grounds are nice. The rooms are large----fine---but oh so average. Nothing special... More 

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Brussels
Top Contributor
50 reviews 50 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 20, 2014

This hotel on the way to the archeological site of Palenque could have everything to fulfill your wishes, but unfortunately its management lacks the attention to details which could make it an excellent hotel. The location and the reception, under the traditional pagoda style roof, are very nice. It offers a swimming pool and a spa service which is a... More 

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Lidia G, Gerente at Hotel Villa Mercedes Palenque, responded to this review
Google Translation

Estimado Huésped Agradezco sus comentarios y serán considerados, le comento que en nuestra alberca por estándar hotelero no es posible... More 

Gdynia, Poland
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 18, 2014

This is very good place to stay, if you are going to visit Palenque side - just 5mins by car from the gate... Spacious rooms in bungalows (but bathroom not so big), 2 swimming pools and selva around. Swimming pools are open till 21.00, but they are used later as well. To some bungalows there is quite long walk distance,... More 

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Lidia G, Gerente at Hotel Villa Mercedes Palenque, responded to this review
Google Translation

Estimado Huésped. Agradecemos sus comentarios y su calificación nuestra misión es superar sus expectativas. Muchas Gracias. More 

Athens, Greece
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2014

Me and my wife spend one night at this five star hotel during our honeymoon at Mexico. The room was very big with two double beds and very clean. It has a very nice and big pool located in a jungle landscape! The breakfast buffet was not very rich and delicious but quite traditional for those who like to taste... More 

Was this review helpful? Yes 1
Lidia G, Gerente at Hotel Villa Mercedes Palenque, responded to this review
Google Translation

Estimado Huésped. Gracias por hacernos participes de tan memorable fecha, agradecemos sus comentarios y deseamos un feliz matrimonio. Saludos More 

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Additional Information about Hotel Villa Mercedes Palenque

Address: Km 2.9 Carretera Palenque - Ruinas, Palenque 29960, Mexico
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Villa Mercedes Palenque 3*
Number of rooms: 92
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Also Known As:
Hotel Mercedes Palenque
Hotel Style:
#3 Spa Hotel in Palenque
#4 Romantic Hotel in Palenque

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