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Crowne Plaza Hotel Villahermosa

3.5 of 5 Paseo Usumacinta 1708 | Tabasco, Villahermosa 86035, Mexico
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Crowne Plaza Hotel Villahermosa
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Crowne Plaza Hotel Villahermosa
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47 reviews from our community

Traveler rating
    11
    18
    12
    2
    4
See reviews for
6
5
7
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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    (12)
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The Woodlands, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 25, 2014

Stayed one night at the crown plaza. Facility: floors are kind of muggy and smell bad. Business center is small and no privacy. Room was fine and clean. Gym no weights, just some cardio equipment. Restaurant is ok. Service: god. Friendly and helpful. Would stay here again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Villahermosa, responded to this review

Dear Jan F, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We take all reviews positive and... More 

Mexico
Top Contributor
89 reviews 89 reviews
47 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 31, 2014

Three nights stay with family, enjoyed the stay, however had quite a bit of troubles with parking space. Rooms are OK and service is average. Night staff was keen at night but during day shift was like talking to a wall. Convenient if you plan to stay on the north side of the city.

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Villahermosa, responded to this review

Dear corrysp, Thank you for taking the time to provide feedback on your stay. It is unfortunate the day service prevented you from fully enjoying your time at the hotel. We truly appreciate the high scores for Cleanliness, Rooms, and Value. We take all of the reviews we receive very seriously as they allow us to identify areas that may... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 22, 2013

Stayed here a couple of times on business. Convenient location, clean rooms. Don't bother with the gym it's terrible, pool is tiny too. Breakfast is good though and staff are helpful if you ask for anything, I got given a wifi router as some of the end rooms don't receive the signal well.

Was this review helpful? Yes
Armando M, Guest Relations Manager at Crowne Plaza Hotel Villahermosa, responded to this review

Dear Hodson11: First of all, thanks for your preference and also thanks for your feedback, we take very serious every guest comments so we can improve our service or even our facilities. I have given this information to the responsible department to review this case. Again, I thank you for your feedback, and also invite you to stay again with... More 

Houston, Texas
Top Contributor
287 reviews 287 reviews
66 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed June 14, 2013

Have stayed here 3 nights each on 3 business trips. Only the Hyatt would compare. Large and clean rooms. Good AC. Friendly staff (and most speak English). VERY good restaurant and open from 6 AM - midnight. In a safe area with a number of restaurants within 5 minute walk. Only downside - public areas as halls and lobby area... More 

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
58 reviews 58 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 1, 2013

Checked in for two. iChat's at the Crowne Plaza in Villahermosa. Recommend highly this hotel for the modern feel and very com table and clean room. Ceramic tile in rooms rather than carpet. less comfortable but its fresh and its clean. The bar downstairs is convenient and lively. Try to have a room not facing the road to avoid the... More 

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 23, 2013

The room is clean. The breakfast buffet is excellent. I was there on a business trip and I will definitely stay at this hotel again on my next trip to Villahermosa. It is slightly far from the shopping centre and main tourist attractions. However, there is ample supply of taxis outside the hotel so you don't have to worry! Recommend... More 

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Calgary, Canada
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 16, 2013

Just finished a 3 day work trip to Villahermosa. The Crowne Plaza was very good. The hotel is clean and modern with a nice lobby bar off the reception area. Perfect for a cold beer after a hot day at work. The rooms were clean and well appointed. The breakfast buffet was excellent with a nice selection of fresh fruit,... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed June 24, 2012

Stayed here for a recent trade show at the convention center across the bridge. Stayed here last year w/o any problems, so tried it again, even though the rates were ridiculously high. The room was terrible, frosted over windows so there was no view, you couldn't see out. Hotel too full to change my room. Bed was comfy, bathroom was... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Villahermosa, responded to this review

Dear pfgdl, Thank you for taking the time to express your thoughts and concerns. I am pleased you liked our breakfast buffet. Kindly accept our sincerest apology that you were not fully satisfied with your accommodation and the service you received from our staff during your stay. Rest assured that your comments will be reviewed by our team and take... More 

Lompoc, California
Top Contributor
103 reviews 103 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 19, 2012

The CP Villahermosa is my favorite business hotel in VSA. This stay was my third in the past 18 months, and some of the staff remembered us. All the staff received us warmly and attended to all our needs. The rooms are clean and comfortable, the new internet service works well. The breakfast buffet has a wide variety of tasty... More 

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Moscow, Russia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2012

Hello, I had booked this hotel with Agoda servise, the payment for the stay in this hotel was taken from my credit card immediately, but during the check in in the hotel lobby administrator from reception ask my card again. I thought that it was just a formality. But some days after check out I found out on my credit... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Villahermosa, responded to this review

solomini, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service (or quality) which was unacceptable. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. Ben J IHG Care More 

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Additional Information about Crowne Plaza Hotel Villahermosa

Address: Paseo Usumacinta 1708 | Tabasco, Villahermosa 86035, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Villahermosa 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Villahermosa Tabasco, Mexico

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