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Quinta Real Villahermosa

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Av. Prolongacion de Paseo Usumacinta 1402 | Fracc La Choca, Villahermosa 86035, Mexico
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Quinta Real Villahermosa
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137 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed December 1, 2015

On arrival at the hotel at 5:30 pm we encountered a queue of persons at the reception waiting to check in. We were told that it could be a couple of hours before rooms were available since a group had checked out at 2 pm and rooms were not yet cleaned. After about an hour we finally got a room.... More 

Helpful?
Thank robert60763
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 30, 2015

clean hotel, no sphere. We were there for a stopover. Hotel is good, food is expensive, lounge is without atmosphere. Gym and pool ok. Good for a business trip, but probably that is the reason why you are there. For tourists: Just one night, only when necessary and budget is not tight.

Helpful?
Thank Onlinebart
Rio de Janeiro, RJ
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 24, 2015 via mobile

I stayed in this hotel for a nite while on a business trip. The environment is quite welcoming with the combination of Victorian and modern setting. I was told the place was previously a museum. it was a great transformation to an hotel, as they still retain some of the furnitures. The staff were quite nice, some of them I... More 

Helpful?
Thank Omotayo F
Atlanta, Georgia, United States
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

While some have commented about the hotel being dated, I truly enjoyed the old world charm of the place. The entrance and lobby are beautiful. Check out the antique credenza behind the check-in desks. The room was huge and beautifully decorated. The bathroom was equally huge and well stocked with amenities. I only had breakfast in the restaurant but it... More 

Helpful?
Thank Joe H
Swindon
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 13, 2015

This is a great hotel with excellent rooms and a really nice restaurant but it is the little thing that are letting it down. The inside of the elevator up to the second floor to the rooms on the right looks like there is blood (or similar) all over the panel below the mirror. The gym equipment is in very... More 

Helpful?
Thank Anver Q
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 20, 2015

I have stayed here twice and both visits did not disappoint. The staff is always friendly and attentive. The food is good, except the tortilla chips are a bit stale. The hotel is a bit older but nothing to complain about with the room.

Helpful?
Thank asabb10
IrmaDiaz, Director General at Quinta Real Villahermosa, responded to this review
Google Translation

Agradecemos mucho el tiempo que se tomó en llenar nuestro cuestionario de satisfacción; nos da mucho gusto haber logrado el... More 

Los Angeles, California
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 18, 2015

Like always Quinta Real hotel has nice buildings and rooms as well but the service has nothing to do with other Quinta Real hotels.. I had to request several times...another Robe for the room, or the supposed Welcome drink traditional on this hotel chain but after calling several times a quit and tried to enjoy the beautiful room and accommodation... More 

Helpful?
Thank MonicaNepomnaschy
IrmaDiaz, Director General at Quinta Real Villahermosa, responded to this review
Google Translation

Agradecemos mucho el tiempo que se tomó en llenar nuestro cuestionario de satisfacción; hemos tomado acciones inmediatas reforzando la capacitación... More 

Bengaluru (Bangalore), India
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed June 26, 2015

Stayed during my Business trip to Mexico during last October, The property is truly one of the best, got to know that a old museum was converted to hotel, not sure if that's true. The rooms, the ambiance, the staff, all were just perfect.. I don't speak Spanish, but the Concierge were lot helpful to explain about the sightseeing around..... More 

Helpful?
1 Thank IgnitedSoul
IrmaDiaz, Director General at Quinta Real Villahermosa, responded to this review
Google Translation

Agradecemos mucho el tiempo que se tomó en llenar nuestro cuestionario de satisfacción; nos da mucho gusto haber logrado el... More 

Rotterdam, The Netherlands
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed June 13, 2015 via mobile

Stayed here for 2 nights on business. The building's beautiful traditional architecture creates a first good impression until you encounter the slow incompetent service and the fact that you have to pay for internet. Even worse, they made some error with my reservation and booked the room I was staying to someone else so one night while I was sleeping... More 

Helpful?
Thank CZ1981
IrmaDiaz, Director General at Quinta Real Villahermosa, responded to this review
Google Translation

Agradecemos mucho el tiempo que se tomó en llenar nuestro cuestionario de satisfacción; hemos tomado acciones inmediatas reforzando la capacitación... More 

kuala lumpur
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 3, 2015

Stay a couple of days there for business. It has old charm architecture, service, a bit glamour. Service is efficient and polite, rooms are large and comfortable. Breakfast and dinner are " a la carte" , so pricey but excellent. I did not use the gym, because the hotel is well located, not far fro Parque de la choca and... More 

Helpful?
Thank sagittarius111
IrmaDiaz, Director General at Quinta Real Villahermosa, responded to this review
Google Translation

Agradecemos mucho el tiempo que se tomó en llenar nuestro cuestionario de satisfacción; nos da mucho gusto haber logrado el... More 

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