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Holiday Express Villahermosa Tabasco

2.5 of 5
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Holiday Express Villahermosa Tabasco
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Ranked #8 of 33 Hotels in Villahermosa
A recent review
3 of 5 stars reviewed 3 weeks ago
Cindi C The Villages, Florida
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Villages, Florida
Level Contributor
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel more than one time, because it is convenient for us when traveling from Merida back to the U.S. This time our stay was only adequate. We did not get more than lukewarm water in the shower, even though it was piping hot at the sink. This was while trying the shower in the evening... More 

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review

Dear Guest: Thank you very much for your comments, for us is very important to know how we can improve our service to customers like you to enjoy our hotel and back. We have noted your comment about the hot water and work in detail. We hope to see you soon again and to see the changes cordially Joel Sanchez... More 

Corsham, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 24, 2015

We only stayed for one night in Villahermosa travelling through. This hotel is geared for business trips and is actually really good. Rooms have large desks, really comfortable beds and large showers. Breakfast choices were good and for a dinner option Chili's is at the front of the hotel with 10% discount for guests. As a tourist you would need... More 

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review

Dear Guest: Thank you very much for your comments, we really felt very flattered to know that we meet their expectations, he likes the service received by our staff, also pleases us that the beds were to his liking and enjoyed the discount offered by 5 restaurants concession with whom we have food service for our guests. It is especially... More 

1 review
4 of 5 stars Reviewed August 31, 2014

I recently stayed at this hotel for eight days while on business in Villahermosa and really enjoyed my stay here. This is actually the second time I have stayed here. I was here for two weeks back in March. Both times the staff was friendly and helpful. Most of the staff speak pretty good English so for those who speak... More 

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review

Dear Guest: Thank you very much for your comments about our hotel, I'm glad to know that we meet the expectations of our guests and especially to comply with the brand promise of "Great Hotels Guest Love" That You will mention, the area is very safe and you can go to the park to walk, which is one block from... More 

Astana, Kazakhstan
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed May 1, 2014

It needs to be said that the whole hotel, starting from the lobby, has a very sterile feel. It is like walking into a hospital ward. Cold, unwelcoming, impersonal. The one thing, in my opinion, it has to recommend for itself is the swimming pool which is small but very welcome in the searing hot and humid weather of Villahermosa.... More 

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review

Dear Guest: this email is to inform you that we have received your comments on our hotel, and really regret that in your recent visit we could not having met your expectations, we will take your comments to improve and try to give our guests a warm welcome and make them feel appreciated. cordially Mr. Joel Sanchez General manager More 

Travelers are raving about these Villahermosa hotels

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

I have been in lots of Holiday Inns in USA... I thought being in Mexico, It wouldn't be as nice as the ones in USA; boy.. I was wrong. Beds and pillows were incredible and this is not your ordinary continental or american breakfast. Muy friendly people too. About 15 minutes away from the airport but it was so worth... More 

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review

Dear Guest: this is in order to especially thank your comments about our property, it is always important for us to give our guests the same quality offered at all IHG Hotels of the World, we are committed to delivering on the promise brand "Great Hotels Guests Love" and I am happy to know that this was for you. We... More 

Puebla, Mexico
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 23, 2014

I stayed overnight with family and have been there a few nights. other years. I have to say that my family and I always feel at home and comfortable. I sometimes get upgraded so that is a treat. Anyway upgrade or not we enjoy ourstay.

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review

Dear Guest: This is in order to thank him for his preference to stay with us. We really appreciate your feedback Was your family happy at our hotel, it commits us to strive us every day to exceed the expectations of our customers and fulfill the brand promise of "Great Hotels that Guests Love." Hoping to have the pleasure to... More 

Chicago
Level Contributor
133 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
4 of 5 stars Reviewed December 12, 2013

PLUSES  A new hotel with stylish public spaces.  My room was very modern, white and spacious. A large desk, king bed and a chaise longue. Excellent design.  The bathroom was large and smart.  Usual Holiday Inn features: flat screen TV, safe in the room, coffee marker, iron, etc.  Breakfast had an unusually large amount of... More 

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review

Mr Joe: thank you very much for your feedback, we really appreciate your point of view and work on the points we mentioned, unfortunately in regard to noise, can not do anything because it's built. hope to have the opportunity to welcome you again in this home cordially Mr. Joel Sanchez General manager More 

Merida, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 3, 2013

Reserved by phone while on the highway, I called the hotel directly and they transfered me to a call center where they gave me a quote which I accepted, and i made the mistake of trusting what they have told me being that I was unable to check my email while on the highway. When I arrived to the hotel... More 

Was this review helpful? Yes 2
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review
Google Translation

Estimado Ing. Gutierrez Hemos recibido su comentario por este medio y por parte de nuestro corporativo, como le comentamos en... More 

San Diego
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 27, 2013

Not too fancy but yet clean and large room with hardwood floors. Bed quite confy that provided quite a god night sleep. Free breakfast was above average. But need to arrive early as I got to the restaurant 30 minutes before closing time and food trays were not replenished so food almost cold by then. I have it a very... More 

Was this review helpful? Yes
HIEXV, General Manager at Holiday Express Villahermosa Tabasco, responded to this review
Google Translation

Estimado Huésped: Muchas gracias por darse el tiempo de dejarnos sus buenos comentarios por este medio, Ello nos compromete a... More 

Riga, Latvia
Level Contributor
235 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 424 helpful votes
3 of 5 stars Reviewed June 3, 2013

The hotel is an area that is pretty far from everything, so you have to take a taxi everywhere. Also when I checked out the woman at the front desk, told the cleaning woman via the walkie talkie to check my room to make sure I hadn't broken anything. I don't feel that is the standard thing to do and... More 

Was this review helpful? Yes
hievgerencia, General Manager at Holiday Express Villahermosa Tabasco, responded to this review
Google Translation

Estimado Huesped: Le agradecemos mucho el tiempo que se tomo en enviarnos su comentario, para nosotros es muy importante su... More 

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