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Hotel Maya tabasco

Blvd Adolfo Ruiz Cortinez 907, Villahermosa 86000, Mexico
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Hotel Maya tabasco
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Ranked #3 of 33 Hotels in Villahermosa
A recent review
5 of 5 stars reviewed 3 weeks ago
JBinLA New Orleans, Louisiana
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38 reviews from our community

Traveler rating
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    6
    1
    3
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7
5
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Orleans, Louisiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is exactly what one would expect, even has wifi. The restaurant is good too! The location is great for those coming/going to the airport or catching a bus out of town. Getting a taxi to wherever you want to go is no problem and I found the staff to be very helpful & friendly.

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Hotel M, General Manager at Hotel Maya tabasco, responded to this review

Dear JB, Thank you so much for commenting about your stay at Maya Tabasco Hotel. We really thank you for your kind comment about the staff and the service they provide to you. Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your stay. We truly appreciate your preference and look forward... More 

Denver, Colorado
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

We stayed at this hotel when driving from Veracruz to the Yucatan. Very convenient location when passing through Villahermosa. Room was very clean and comfortable (loved the custom linens with Maya motifs, they should sell them) restaurant was very good. Front desk could have been more friendly...the boiler gave out and we had cold morning showers one visit, and their... More 

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Hotel M, General Manager at Hotel Maya tabasco, responded to this review

Dear Jane , thank you for your kind recommendation. Are very important for us the opinions of our guests and their feedback on the experience on your visit. Sorry the technical problem you had with hot water. We solved as soon as possible. Hope to meet you personally on your next stay. Best regards. Arturo Villaseñor R. General Manager Hotel... More 

Haifa, Israel
Top Contributor
87 reviews 87 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 11, 2014

this hotel is perfectly located for traveling people, with excellent access from the main street,spacious parking, easy to get to every corner of villahermosa. service is good and efficient, rooms nice and clean with suitable amenities. the restaurant in the hotel is o.k for breakfast, but for dinner, look at it as last choice, if you do not want to... More 

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Hotel M, General Manager at Hotel Maya tabasco, responded to this review

Dear Nathan, Thank you kindly for sharing your experience with us. We love to receive honest feedback like yours to help us keep up on the details that may fail from time to time. Our mission is to help you relax as much as you can while you are in Villahermosa, México!! Thank you again for such a wonderful review.... More 

Dusseldorf, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2014

All Windows are closed, rooms smell, eletric devices making sound.. Staff is not able willing to do anything and says it's the fault of Expedia...bad choice, still remains a way to expensive smelly construction site - not to recommend....

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Hotel M, Gerente at Hotel Maya tabasco, responded to this review

I invite you on your next time to Villahermosa, to give us the opportunity to change your perception of the hotel , our reception staff apologizes for not solving the demands of service . Best regards. Arturo Villaseñor Gerente General Hotel Maya Tabasco More 

Elizabethtown, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 2, 2014

After leaving this hotel, and having used our credit card in the restaurant, a few days later the card information was used fraudulently online by somebody to make unauthorized purchases. Draw your own conclusions. The hotel and restaurant are splendid, but what happened? The case is being investigated...more later.

Was this review helpful? Yes 3
Hotel M, Gerente at Hotel Maya tabasco, responded to this review

We are truly sorry for the inconveniences you incurred with your credit card while staying at Villahermosa City. We are here to support your efforts in every way possible. If your credit card company need information from the hotel, we are available to bring it, they officially investigate and resolve your credit card usage. We sincerely hope the matter will... More 

Contributor
20 reviews 20 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2014

Good location, near the bus station. Nice big hotel, with clean rooms with everything you need. Very big, comfy beds. The best bit is the swimming pool, which is set in a nice garden and well maintained. The food was also nice and the staff friendly and helpful.

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Hotel M, Gerente at Hotel Maya tabasco, responded to this review

Dear Fiona, First of all, I would like to thank you very much for taking the time to write a review. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended. The main goal we have in Maya Tabasco is make... More 

Merida, Mexico
Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 17, 2013

The hotel is old, you can see that it has improved, but still has several shortcomings. On my first visit, my pillow smelled musty, the bed was very hard and uncomfortable, the decor is very old. On my second visit, the room was better, a single bed, spacious and comfortable, no bad smells. The bathrooms are old and look ugly... More 

Was this review helpful? Yes 1
Hotel M, Gerente at Hotel Maya tabasco, responded to this review
Google Translation

Estimado Joselo, gracias por tomarse el tiempo de retroalimentar su experiencia en esta su casa, sin duda como bien lo... More 

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