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BIG4 Ballina Headlands Holiday Park

Certificate of Excellence
35 Skennars Head Road, Skennars Head, New South Wales 2478, Australia
BIG4 Ballina Headlands Holiday Park

36 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (36)
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    (8)
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    (5)
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Australia
Top Contributor
51 reviews 51 reviews
45 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just a few minutes north of Ballina, this caravan park is central for visiting Ballina, Lennox Heads and Byron Bay. The park is mainly cabins, with about 30 caravan spaces available. Our drive-through site was plenty long enough and although narrow, there was certainly adequate room to extend an awning. The amenities were superb, the ladies even having a vanity... More 

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Port Campbell, Australia
Top Contributor
116 reviews 116 reviews
104 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stayed in caravan park for one week to explore the area, amenities spotless, park very neat and tidy, secure, and friendly staff. We did find with large van that the sites were a bit tight to get in, but the staff do assist with parking, which is a big help. Our concrete block or pad was raised quite higher than... More 

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Ballina Headlan... P, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thank you MikenGail for your recent review of BIG4 Ballina Headlands Holiday Park. Good to hear you had a nice stay and that you enjoyed our facilities. I have passed on your comments to the Grounds Manager with regard to your particular site and slab and they will endeavor to rectify that small issue. All of our sites are of... More 

Senior Contributor
37 reviews 37 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 17, 2015

Stayed here for 1 night. Site was adequate, park was quiet. Amenities were immaculate. Great facilities and friendly staff at reception. Only negative is most of the park is for permanent residents, otherwise great caravan park!

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Ballina Headlan... P, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thank you for staying with us, and we are happy to hear that you enjoyed our park. We aim to provide great facilities and a great experience, and it sounds as though we met those aims. Yes our park does have long term residents, but you may have noticed that their homes are not mixed in within the tourist section... More 

Canberra, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2015

We stayed two nights on the way north and found the park very quiet and friendly. The staff were extremely friendly and helpful. We chose an ensuite which was very unique in it's construction clean and close to the van. Staff assist with parking and all the information you require during our stay.

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Ballina Headlan... P, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

It is excellent to hear that you enjoyed your experience here at BIG4 Ballina Headlands Holiday Park. We do offer our marriage counselling service where possible (assistance with van parking), and our staff strive to provide friendly, helpful service. Perhaps we will see you on the way south. Enjoy your travels! More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed April 30, 2015

Best place ever to have stayed for our long Anzac weekend. Quiet & friendly, all amenities & facilities were spotless & cleaned everyday. Friendly staff & ppl all around. Definitely going back again !

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Ballina Headlan... P, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thank you for your comments regarding your long weekend adventure at BIG4 Ballina Headlands Holiday Park. We strive to provide a relaxing and peaceful holiday park, with clean modern amenities to meet the travellers' needs. It's great to hear we met your expectations and we look forward to seeing you again. More 

Byron Bay, Australia
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 9, 2015

Its a long way from Ballina, try in the middle of nowhere! We went there early february. We have lived in the area for some time and have recently decided to check out all the area has to offer. After reading the name of the park, "Ballina Headlands" we expected just that! well, there are no headlands and its a... More 

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Ballina Headlan... P, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thank you Byron 2479 for your review. Firstly it's great to hear that you found our park to be nicely presented with good facilities and that our park staff were pleasant. I am sorry that you found our location not to your liking. Yes, we are out of Ballina, 8km in fact and 4km south of Lennox Head, typically though... More 

Skennars Head, Australia
1 review
5 of 5 stars Reviewed January 1, 2015 via mobile

We have stayed in the ensuited van site many times. And can say the owners are onsite helpful and friendly. One of the best parks we have ever been to that's why we keep coming back. Good family friendly relaxing spot to explore the Ballina coast and hinterland from. If you are not happy here you are very hard to... More 

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Ballina Headlan... P, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thank you Ray S. We value all of our customers and their feedback and thoroughly enjoy having fabulous repeat clientele. We agree that Skennars Head is a great place to start your exploring from, and BIG4 Ballina Headlands is a great place to hang your hat at night, especially to the smooth sounds of a guitar in the early evening... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2014 via mobile

Great caravan park . Cabin was wonderful ( especially spa bath) . Kids were entertained with pool and pedal karts volleyball . Wall under a road tunnel to beach was great . Great camp kitchen . Helpful and friendly staff

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ballinaheadlandsp, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thank you for your positive review. Great to hear you enjoyed your cabin and your relaxing spa and the facilities on offer here at BIG4 Ballina Headlands Holiday Park. You'll be happy to know we have now installed a couple of large umbrellas around the pool area, to give a little bit of shade to the parents as they watch... More 

Blue Mountains, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

During our brief stay we encountered two issues that were remedied in quick time. The staff were cheerful, polite and very helpful. To top things off some clothes were left behind, these were neatly folded and posted to my home address. The amenities, neatly kept grounds, gardens and cabins are a credit to the owners. We plan to return for... More 

Was this review helpful? Yes 1
ballinaheadlandsp, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thanks Colin G for your positive review. It is true that sometimes things breakdown or go not quite right, but it is great to know that our staff acted promptly and courteously to remedy the issues. We aim to provide Service with a Smile. We look forward to seeing you on your next visit! More 

2 reviews
1 of 5 stars Reviewed November 28, 2014

I must have been confused Between websites that the facilities are similar to other big four the childrens park is dismal and the pool ordinary a far cry from the jumping pillow and water park of yamba and when I told the lady i Had made the mistake between the two big four and request to stay the first night... More 

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ballinaheadlandsp, Owner at BIG4 Ballina Headlands Holiday Park, responded to this review

Thank you for your comments regarding your recent stay at BIG4 Ballina Headlands Holiday Park. It is unfortunate that you made an error upon booking and mistook us for a different style park. Holiday Parks throughout Australia vary in both quality and services they provide, and each BIG4 Holiday Park has its own unique take on what makes a great... More 

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