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All 1 Albrighton hotels

Mercure Shrewsbury Albrighton Hall Hotel and Spa

4.0 of 5 Hotel   |   Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
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79%
Ranked #1 of 1 hotels in Albrighton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Kate D Birmingham, United Kingdom
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  • Reviews (1,030)
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1,030 people have reviewed this hotel

Traveler rating
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161
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
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English first
Birmingham, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here as guests at a wedding so didn't choose to come here as part of a break. First impressions of the hotel were excellent, the grounds and appearance of the hotel from outside are lovely. Check in was fast and efficient; the member of staff we dealt with was very polite and professional. We booked our room as... More

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Beccles, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

In many respects this is a very good hotel; however, I slept very badly both nights of our stay. We had a room at the back of the School Master's House, which was well away from the noise of a wedding, but meant we got wet going to breakfast. The room was a good size, but dark, and we could... More

Was this review helpful? Yes 1
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Andrew N, Thank you for taking time to leave your response. All feedback is important and helps us to improve our guest service. We passed your comments to our Maintenance Team to look into and how we can solve the issues you mentioned. Thank you for your kind comment about our friendly staff. Please visit us again. Kind regards... More

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got a free upgrade to a lovely four poster bedroom (thanks reception!) Although with no lift felt a bit like we were in the attic. Having said that, great view from the top of Lake and gardens. Loved the spa especially the range of thermal rooms. Dinner high quality and great service. Would visit again..

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h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Naz K, Thank you for your great review. We are pleased to see you enjoyed your time and we are looking forward to welcome you again soon. Kind regards Kordula Schloesser Operations Manager More

staffordshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just returned fron 2 night break on wine and dine , offered choice from a la carte on 2nd night and also a choice on 1st night if you didnt like anything on the menu.with 2 good sized glasses of wine. Staff all helofull and friendly.lively big comfortable room overlooking the lake. Windows and secondary double glazing frames could do... More

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h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Julie K, Thank you very much for your response. All feedback is valuable for us and we spoke with our housekeeping department regarding your comment about the window. We are pleased to see you had a lovely time, and hopefully you will visit us again. Kind regards Kordula Schloesser Operations Manager More

Stoke-on-Trent, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Attended a wedding here what a beautiful location and really nice hotel ... Had a really warm welcome from reception ... The wedding reception was excellent as was the food would recommend this hotel . The operations manager think her name was Cordi ! Did a excellent job on making sure everything was running well the hotel is set in... More

Was this review helpful? Yes 2
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Tonymorris, Thank you very much for taking the time to post such good comments. Is it great to hear you received excellent customer service in all area of the hotel and we hope to welcome you back in the near future. Kind regards Kordula Schloesser Operations Manager More

Machynlleth, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We had a three-day break at this hotel and, having travelled widely both in the U.K. and Europe, would say this was one of the best. We did have a problem with the room originally allotted to us but the room was changed immediately and we were given a complimentary bottle of wine at dinner to compensate. Both breakfast and... More

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h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Marian A, Thank you for taking the time to write a response. Guest satisfaction is an important part of the overall service standard we strive to offer, and we are pleased to see we solved your problem to your satisfaction. We are looking forward to welcome you back again. Kind regards Kordula Schloesser Operations Manager More

DazScot, Glasgow
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I was there at the weekend where there was a wedding. My room was well away from the reception but the disco music was incredibly loud. I don't know what time it went on till. Thank God I had some earplugs with me. The accommodation was very good. Good sized room and the bathroom too was spacious and spotless. We... More

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h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear DazScot, Thank you very much for your response. We will address your feedback with our F&B department and look into our procedure again. Our aim is to provide excellent customer service. We are very sorry that you left our hotel with mixed views. Hopefully you will give us a chance and re-visit the Mercure Hotel Albrighton Hall & Spa.... More

West Midlands
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a 1 night spa stay here in July. Fantastic package and extremely good value for money. Staff were helpful and very accommodating as I was organising this for 9 guests. Rooms are huge. Very modern and clean. Staff couldn't do enough to help, the al la carte food which we were upgraded to as part of the spa package... More

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h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear HolidayMad87, Thank you for taking time to write a positive response about your recent stay. All feedback is valuable to us. We are pleased to see you enjoyed your time. Kind regards Kordula Schloesser Operations Manager More

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We found this hotel on the Last minute website, having to plan a holiday at short notice. The rates were very reasonable, so when we arrived we were thrilled by finding such an impressive hotel. The hotel and grounds were beautiful, with a lovely view of a small lake and fountain outside of our room. The room was clean, spacious... More

Was this review helpful? Yes
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Marianne H, Thank you for your recent review. It is good to see that the hotel was ideal for your holiday. We hope to welcome you back soon. Kind regards Kordula Schloesser Operations Manager More

Cheshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

we had a fantastic time during our stay, the sun was shinning on. our room was big and had good views across the lawn areas, the staff were great and friendly, the food was great and the breakfast was very nice.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Anthony J, Thank you for your time and posting such a great comment about your stay. Hopefully we can welcome you back again. Kind regards Kordula Schloesser Operations Manager More

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Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Phone Number:
Location: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury

144 photos of this hotel

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Hotel & grounds (32)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Indoor pool, gym, squash courts, sauna, steam room, solarium and beauty treatments. 24 hr room service. Free parking. ... more   less 
Number of rooms
86

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Mercure Shrewsbury Albrighton Hall Hotel and Spa and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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