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All 2 Langstone hotels

Hilton Newport

3.0 of 5 Hotel   |   Chepstow Road, Langstone, Newport NP18 2LX, Wales
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Ranked #2 of 2 Hotels in Langstone
A recent review
3 of 5 stars reviewed 1 week ago
Merrybells Hobart, Australia
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821 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hobart, Australia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Having relocated to this hotel after an appalling experience at another establishment in the area we were initially quite impressed by the public areas. However, although the rooms were spacious there was no air conditioning and they were extremely overheated. Being on the ground floor meant we were unable to leave a window open overnight and although we turned the... More 

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to review your recent stay, I am sorry that you didn't enjoy your stay as much as most We don't unfortunately have air conditioning in the hotel bedrooms however the individually bedroom heaters allows our guests to alter the room temperature, also all our ground floor bedrooms have security window latches which again allows... More 

London, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

What can I say. Despite paying for a deluxe room, the room was very tired and very old. They also have the cheek to charge residents for parking. I can understand non-residents, but come on!! Oh and if you are disabled forget it. You will have to struggle up a hill from the car park which involves more than one... More 

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for posting a review of your recent stay. I am sorry that you did not enjoy your stay with us. With regard to car parking, we do charge along with many of our competitors of similar establishments in the area. Many of our guests who stay do not bring cars and we feel that it would be unfair... More 

Travelers are raving about these Langstone hotels

1 review
5 of 5 stars Reviewed 1 week ago

I stayed here on a Saturday night meeting up with friends... Was pleased with the £3 parking fee as they're normally a lot more, rooms was tidy with everything provided. All the staff were helpful and friendly will definatly be using this as a meeting point for friends again as it's halfway between where we live.

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you so much for your 5 star review, it was great to read that you enjoyed your stay so much. We very much look forward to welcoming you back to Hilton Newport very soon. Best wishes, Felicity PA to Hotel Manager More 

Preston, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The room furnishings were not of the high quality expected of a Hilton, and cleanliness left something to be desired. Milk in room 'out-of-date', so coffee out of the question. Felt more like a low-budget B & B, than a Hotel of quality

Review collected in partnership with Hilton Hotels & Resorts

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to post a review. I was really sorry to hear that you didn't enjoy your stay with us as much as others have. I have passed all of your comments onto our Head Housekeeper for immediate review. We have checked a number of rooms today and as the milk cartons are UHT the earlist... More 

Mold, United Kingdom
Top Contributor
99 reviews 99 reviews
33 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

I've seen some poor reviews - yes the hotel is getting on and could do with a refurb [couldn't we all....] But the staff are unfailingly polite and helpful. The place is very clean. The food is good. The room was really big - and I slept so well that I slept in - my fault entirely.So didn't get to... More 

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for posting a review of your recent stay. I was really pleased to read that you enjoyed your stay and will pass your kind words onto the team here at the hotel. Keep an eye on the website as we have some fantastic winter offers available at the moment and I hope that we can welcome you back... More 

cardiff
Top Contributor
50 reviews 50 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had some Hilton Honor's points to use and chose this hotel and were pleasantly surprised. I Assumed it would be a dated hotel but I was proven wrong, we checked in and had a deluxe room which was spacious,bright and clean and as an extra touch two vouchers were left for us to have a complimentary... More 

Was this review helpful? Yes 1
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for your 5 star review. It was great to read that you enjoyed your stay with us and I have forwarded your kind comments onto the team here at the hotel. They really appreciate it when our guests take the time to post positive feedback. It was a pleasure to have you as our guest and I hope... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Hilton Newport delivers very well in terms of the staff who provide the service and the amenities such as restaurant, fitness centre, swimming pool, bar-lounge. The staff are excellent and my wife, kids and I enjoyed the excellent Seasons Restaurant. The food was superb. We could not shake off to have an evening meal anywhere else as the menu choices... More 

Review collected in partnership with Hilton Hotels & Resorts

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to post a review. It was great to read you enjoyed your stay with us. I have passed all of your feedback onto the team here at the hotel. I do agree that some areas of the hotel are a little dated however we do offer other a range of room types including deluxe... More 

Newport, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last night as part of a group staying for our friends special anniversary. We booked a deluxe room at a very good price for bed and breakfast and check in was swift, efficient and friendly. We requested a room with a courtyard view as we knew these would be nice and quiet which indeed it... More 

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for your 4* review and taking the time to post your comments. I am glad that the staff made you feel welcome with their kind touches and that you enjoyed the additional facilities in your upgraded room. I do hope that we can welcome you back very soon. More 

rhoose, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay was at new year with my partner and two young children. Staff amazing my youngest is dairy intolerant so they happily supplied me with soya milk at breakfast and my oldest with pencils and paper to keep her amused, Cleanliness amazing and plenty of towels and pillows (all the things that you hope to find but generally don't).... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Dear Kirsty P Thank you for taking the time to post a 5* review. It was great to read and I have passed all of your kind comments onto the team here at the hotel. I hope that we can welcome you all back to Hilton Newport very soon. Best wishes, Felicity More 

Wallingford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second visit to this hotel and both times we have been pleasantly surprised. Good points are location(in terms of close to motorway etc), price, size of the rooms, pool area, lobby area and bar area. The courtyard is also very nice with a water feature. It's not perfect, the hotel does need some TLC in the rooms... More 

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Additional Information about Hilton Newport

Address: Chepstow Road, Langstone, Newport NP18 2LX, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport > Langstone
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Newport 3*
Number of rooms: 148
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TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Agoda, Priceline, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Hilton Newport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Newport Hotel Newport
Hilton International Newport
Newport Hilton International
Hilton Newport Wales

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