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All 2 Langstone hotels

Hilton Newport

3.0 of 5 Hotel   |   Chepstow Road, Langstone, Newport NP18 2LX, Wales
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Ranked #2 of 2 Hotels in Langstone
A recent review
3 of 5 stars reviewed 2 days ago
physio_b London
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741 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London
Senior Contributor
28 reviews 28 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Being a hilton card member and staying at many Hilton's around the world I feel let down on this occasion. The staff especially in the dinning / breakfast areas are lovely/ polite and attentive and the good is of good quality. However the actual hotel is on need of some love and redecoration. In my room the tv didn't work... More

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Wokingham, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Hotel is not good value for money, poor accomodation for the price no free wifi or inclusive breakfast. Toilet didnt even flush properly and seat didnt fit either! Outragious. Other hotels around much higher quality. Have had to stay here before and paid for breakfast which was poor i.e. why I wouldnt even pay again. Had to stay here as... More

Review collected in partnership with Hilton Hotels & Resorts

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Travelers are raving about these Langstone hotels

Fleet, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Overall service and food quality are excellent. All the staff are polite, efficient and helpful. One of the best value for money hotels in the Hilton chain. It is at a convenient location close to the M4 motorway and close to so many interesting places to visit

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Singapore, Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms we were given were spacious and clean. However, the dinner we had with our tour group in the hotel was extremely disappointing. Basically, the starters just got a bad start for us for the trip. The duck appetiser tasted so bad that we had to swallow them with our water. Perhaps it's just not suitable for us, but... More

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Dear Shuqi Thank you for taking the time to post a review. My sincere apologies for the disappointments with your meal, I have discussed this with Martin our Executive chef, who also sends his apologies. We would ask our guests to feedback during there stay as we could have offered you an alternative meal. I hope that you enjoy the... More

pontypoo
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Our son was married at the hotel, families came from far and wide for a two night stay, we were well looked after. All guests were impressed with the friendly staff and service they received. We would recommend the hotel to travellers coming to South Wales.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Dear tidytidy Thank you ever so much for posting a 5 star review. I am really pleased that the wedding went well, It is our aim to ensure we deliver great service consistently. Reviews such as your help to reward the team as they are recognised for their hardwork and dedication. Thank you again and I am glad you enjoyed... More

Blackpool, United Kingdom
Top Contributor
60 reviews 60 reviews
36 hotel reviews
301 helpful votes 301 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently myself and my family stay this hotel for 2 days. We booked a family Hilton guest room for 2 adults and 2 children. Our room at the first floor,room is comfortable and quiet with 2 beds.Bathroom is spotlessly clean. But hotel look bit of old and tired. Staff friendly and the breakfast as usual great. Next to M 4... More

Was this review helpful? Yes 3
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Dear Prem K Thank you for reviewing your recent stay with us, I was pleased to read that you found the staff friendly adn enjoyed your stay with us, I have passed all of your feedback onto the team. I hope we can welcome you back very soon,Felicity More

Looe, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got a good deal at £150 for 7 people in 3 rooms so the price was amazing. The staff were all really friendly and the whole hotel was lovely and clean, far better than other Hilton Hotels I have stayed in previously. We all really enjoyed our stay making good use of the sauna and pool. The outside patio... More

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Dear Walfman Thank you for your five star review. It was great to read that you enjoyed your stay so much. We have had some fabulous deals available online during the Summer, keep an eye on the website as we often have some great last minute offers available. I have passed your kind comments onto the team, they really appreciate... More

Pontardulais, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fantastic value hotel. Great location for accessing Cardiff, Newport, Bristol and the Midlands with better than average facilities. A friendly welcome, good breakfast and at a price that compares with a Premier Inn or Travel Lodge. Great for business trips and families.

Was this review helpful? Yes
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for posting a four star reveiw of your recent stay. It was great to read that you found the location good and received a friendly welcome, I have passed your kind comments onto the team. Hope we can welcome you back again very soon. Best wishes, Felicity More

bogota
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to attend a small little shindig going on at a nearby resort this week and was pleased to know I would be back at this hotel again (my third visit). Two things stood out this time. Both excellent customer service but quite different ones Despite arriving at 7am in the morning I was allocated the best room I... More

Was this review helpful? Yes 1
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you so much for posting such a positive review regarding your recent stay with us. Sarah and Tracey (as well as the rest of the team!) were absolutely thrilled to read such fabulous feedback. Sorry however about the TV, I have asked Ronnie our Maintenance Manager to take a look at it today. Thanks again and I hope that... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a gold member and was supposed to get automatic upgrade to a family room however at check in the reception said that there were no rooms available. The room I was given was old and dusty and dirty. I checked online if they had the family rooms available and to my surprise they had. I complained to the... More

Was this review helpful? Yes 2
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Additional Information about Hilton Newport

Address: Chepstow Road, Langstone, Newport NP18 2LX, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport > Langstone
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Newport 3*
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Also Known As:
Hilton Newport Hotel Newport
Hilton International Newport
Newport Hilton International
Hilton Newport Wales

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