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All 2 Langstone hotels

Hilton Newport

3.0 of 5 Hotel   |   Chepstow Road, Langstone, Newport NP18 2LX, Wales
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Ranked #2 of 2 Hotels in Langstone
A recent review
4 of 5 stars reviewed 1 week ago
Shazda1970 Derby, United Kingdom
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756 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Newport, United Kingdom
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

I recently went to a charity auction and for the good of the charity ended up with a Sunday lunch for four at the Hilton. After trying to book for two weeks and being told they were full we managed to get a booking today the 19th October. Well the place was very quiet so I do not believe they... More

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for your review. I am sorry to hear you did not enjoy your Sunday lunch. I only wish you had said something to the team whilst you were here so that we may have been given the chance to rectify the issues. We are very popular for Sunday lunch and having checked our restaurant diary we were infact... More

Wellesbourne
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Stayed for one night and so glad that's all it was , the rooms are awful , with such dated bathrooms and showers , no proper quilts and just tacky looking items for furniture , even if it only cost £5 to stay here I wouldn't , staff really friendly but hilton you need to up your game as this... More

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Travelers are raving about these Langstone hotels

Wiltshire
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Well, a smart Building (if corporate). The inside needs some tender love and care, carpets wearing out, lots of tape. The decor is dark, and does not create a good atmosphere. The Staff, however are friendly and helpful.

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Derby, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked into this hotel for a night for a business trip to Newport. The price was really good, around £65 B&B. There is ample gated parking, although the short walk to the hotel is uphill, so if you have less able passengers or lots of luggage drop them off at the door before parking. On arrival we were greeted... More

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to post a review of your recent stay,I have passed all of your feedback on to the team here at the hotel and I hope we can welcome you back to Wales very soon. Best wishes, Felicity More

Dublin, Ireland
Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

After a two hour drive from the ferry we step foot into the lobby. We took it in turns to check in not to bombard the receptionists. The reception staff member were friendly quick and efficient when checking us in. We were a group of 9 so you can only imagine. Myself and my friend were sharing, the only girls... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thanks so much for posting a great review. I was pleased to read that you enjoyed your stay and have passed your kind comments onto the team here at the hotel, we really appreciate it when our guests take the time to post positive and constructive feedback. Sorry forever, that you weren't able to sit together at breakfast, Sandra our... More

Fishguard, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a Friday and then followed with a last minute Saturday lunch, which they were very helpful to arrange, hotel a bit tired for a Hilton but great facilities, decent sized rooms, pool and gym and the Bar meals were very good, really easy to get to just off M4 exit, very functional stay, good business type hotel

Was this review helpful? Yes
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thanks for your four star review. I was pleased to read that you enjoyed your stay with us. We have some great golf courses in the area and are pretty central for most of them. I hope that we can welcome you back to Newport very soon. Best wishes, Felicity More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

the hotel improved about the services being offered over the past year. Internet is now freely available and also breakfast has been included occasionally on the pricing. the rooms are spacy and confy, the bathrooms are o.k. the restaurant is probably the best in this hotel.

Was this review helpful? Yes
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to review your recent stay. It was very pleasing to read that you enjoyed your stay and I hope that we can welcome you back again very soon. Best wishes, Felicity More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

For 1 night only thank god. Please read other reviews, 70's throw back with Hilton name. Wifi terrible, and the food in the restaurant wow, when will Hilton learn, 2 minutes ping lasagne, come on get a grip please. Over priced processed food, surely Hilton chefs have more imagination than this. This diamond member will be stopping else where in... More

Was this review helpful? Yes 1
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to post a review.First and foremost my sincere apologies for the disappointments, I was so sorry to read that you did not enjoy your stay with us. If you are able to contact me directly we would very much like to try and resolve this. My email address is felicity.roblin@hilton.com I hope to hear... More

Isle of Man, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked last minute after returning from holiday as we had another hotel booked for the following night in the same area but was fully booked for this night. As most people expect a "certain standard " from the hilton brand we though this would be ok, paid in full upfront, we arrived around 7.00pm and was a little puzzled as... More

Was this review helpful? Yes 6
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to post a review. My sincere apologies for your disappointments during your stay. I have to agree that some areas of the hotel are a little dated however all should be clean and fresh. Please be assured that Hilton Executive team are aware of the constraints at Hilton Newport and your comments will be... More

UK
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night only which was enough. Wasn't impressed on arrival by sign saying pay to park, check-in queue due to only 1 person although someone else came after a few minutes ( it was worse during checkout at 9am). Bar area smelt of sick as you walked by, doorframes scuffed and badly painted, carpet in corridor threadbare and had... More

Was this review helpful? Yes 1
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thanks for your time and feedback on our behalf. I was sorry to read that you had not enjoyed your stay as much as others had, do accept our apologies for any shortcomings on our part. Best wishes, Felicity More

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Additional Information about Hilton Newport

Address: Chepstow Road, Langstone, Newport NP18 2LX, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport > Langstone
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Newport 3*
Number of rooms: 148
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Also Known As:
Hilton Newport Hotel Newport
Hilton International Newport
Newport Hilton International
Hilton Newport Wales

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