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All 2 Langstone hotels

Hilton Newport

3.0 of 5 Hotel   |   Chepstow Road, Langstone, Newport NP18 2LX, Wales
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Ranked #2 of 2 hotels in Langstone
A recent review
4 of 5 stars reviewed 2 days ago
mummyofaandw Chelmsford
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chesterfield
Top Contributor
55 reviews 55 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed yesterday NEW

Just look at the figures for the reviews on here. How many review it as terrible, poor or average? No wonder really as its a shabby hotel in need of total refurbishment and it is not worthy of being associated with the Hilton name. I only stayed as it was a double points offer on the Hilton Honors promotion. The... More

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Chelmsford
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our 2nd August bank holiday stay at the Hilton Newport and we had a great time. I agree that some of the decor is dated but we spent so little time in our room that it really didn't matter. The kids loved the pool (one of the reasons we came back again) and they enjoyed sitting in the... More

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Derbyshire, UK.
Top Contributor
86 reviews 86 reviews
63 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked the hotel for two nights in August as we were using this as a base to visit family in South Wales. The hotel was generally very good but the large room did need to be updated (particularly the bathroom where the floor was peeling.) Otherwise we enjoyed our stay. Breakfast was pleasant and the food was of a... More

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Nottingham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here August bank holiday Monday with my husband, 6 year old and 7 month old. We were visiting the doctor who experience. The hotel is approx 30-40 minutes from Cardiff bay. Was apprehensive after reading some reviews however upon arrival receptionist was friendly and helpful, room was clean. Had requested a cot and a quiet room, both of which... More

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Yes the Hotel had seen better days and is not in the same league as it's bigger sister in Cardiff. That said, when on business I'm not looking for shiny furnishings and a 5* experience. The staff are great, particularly in the restaurant. The menu is acceptable, wish they could do ham egg and chips, but the choice is ok.... More

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed At Hilton Newport breakfast was nice, restaurant and bar staff were friendly..receptionists rude and unprofessional, they don't know how to smile..they need proper re training to greet customers and make them comfortable and make conversation...disappointed with the receptionists STAFF..Hotel it self is good but because of receptionist its downgrading hotel... (TIYA LONDON)

Review collected in partnership with Hilton Hotels & Resorts

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy and were not made to feel welcome during your stay. Our Executive Team will be reviewing your comments to ensure they are used to improve our guest's experience. Thank you again... More

Newport, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

stopped at Newport Hilton for one night, reception looked marvelous and staff were excellent. room was quiet large compared to other budget hotels. However the room looked jaded and could definitely do with a full refurb, particularly the bathroom tiling and woodwork. The bar service late at night was good. the pool and gym facilities looked excellent, although we did... More

Review collected in partnership with Hilton Hotels & Resorts

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United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Friendly staff very helpful and easy check in. Happy with the stay overall lovely breakfast and comfortable beds with a spacious room, kids loved the swimming pool. The room was fine it was clean and tidy we did have to ask for extra towels as only two were in room, but these were provided immediately no problem at all. The... More

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Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to review your recent stay, I have passed your feedback regarding breakfast to our Executive Chef for review. I will also pass your kind comments about the staff onto the team, they really do appreciate it when our guests take the time to feedback. I hope that we can welcome you back when you... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

staff fabulous ,room tidy and comfy .but don't eat in house . the prices of the in house food are fairly expensive and reflect a aa rosette rated establishment .but it no where near .even with the newport saver deal we had 30% off food .i still didn't think it was good .

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Felicity_Roblin, PA to Hotel Manager at Hilton Newport, responded to this review

Thank you for taking the time to review your recent stay with us. First and foremost my sincere apologies for the disappointments with your meal, I have passed all of your feedback onto both our Executive chef and Restaurant manager for immediate review. I have also contacted you personally via email regarding your comments. Thank you for your kind words... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed here, for one night whilst visiting Cardiff the next day, mainly due to fancying a bit of luxury. Turned out not to be what we expected of a Hilton, reception was extremely polite and helpful, and breakfast was good.But hotel is very worn carpets threadbare, or taped up, tables in the outside bar area all uneven and hard to... More

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Additional Information about Hilton Newport

Address: Chepstow Road, Langstone, Newport NP18 2LX, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport > Langstone
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Newport 3*
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Also Known As:
Hilton Newport Hotel Newport
Hilton International Newport
Newport Hilton International
Hilton Newport Wales

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located at the gateway between England and Wales, the Hilton Newport hotel is close to glorious Welsh countryside and is situated just off the M4 motorway at Junction 24 and 3 miles from Newport City Centre. Explore nearby Newport attractions, before enjoying hearty British cuisine at the contemporary Seasons Restaurant. Relax over a coffee at Costa Coffee or enjoy a glass of wine on the patio of the Court Bar & Lounge. Enjoy the hotel's Livingwell Health Club with its 18 metre indoor pool and air conditioned gym or maybe make time for a beauty treatment or two with the Essence of Beauty. Car parking charges apply. 60 minutes free wifi available in Court Lounge and Court Bar. ... more   less 
Number of rooms
148

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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