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The Upper House

Certificate of Excellence
The Green, Barlaston ST12 9AE, England
Hotel amenities
The Upper House
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Ranked #1 of 1 Barlaston B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Nikki T Stoke-on-Trent, United Kingdom
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156 reviews from our community

Traveler rating
    96
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stoke-on-Trent, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

What can I say other than Fantastic!!! From the warm welcome on arrival and drinks in the lounge,to a complimentary bottle of Prosecco (we married here 11 years ago) I knew it would be a good night. Good selection of food all cooked to the highest quality. Highly recommended.

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Stoke-on-trent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We had a fantastic wedding here 12 months ago and so booked to stay over for our anniversary to re live our happy memories. ( this was booked as a surprise for my wife who only knew a couple of hours before ) The main reason for the booking was to stay in the new Emma Brigdewater suite as my... More 

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Cornwall, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

We went to this delightful hotel for lunch, an amazing place. The staff were so friendly,my mother was in a wheel chair and was accommodated very well, nothing was too much bother. Our waitress Diane was lovely. The food was really delicious, the desserts fantastic, pity we live so far away would be dining there every week. Would we go... More 

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2 reviews
5 of 5 stars Reviewed March 22, 2015

Very good friends of ours had The Upper House for their wedding venue and what a fantastic choice they made! The food was superb and the service the staff provided was seamless - A special thank you to Phil, Lee & Ryan! Our room was also so much more than we expected?! We would definitely recommend The Upper House and... More 

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Stoke-on-Trent, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 21, 2015

Had a belated Mother's Day treat with my mum and sister. Staff were courteous and efficient - nothing was too much trouble. Had a lovely table in the conservatory overlooking the stunning gardens. Tea and cakes were yummy altho there could have been more of a selection. Will definitely revisit as it was so relaxing and a lovely treat.

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2015

Took my elderly parents here for pre Mothers Day lunch after hearing colleagues at work rave about it and I wasn't disappointed. The initial feel of it on approach is how grand it felt. The staff were friendly and couldn't do enough for you, all the other guests spoke as they came in to take their seats, you didn't feel... More 

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Stoke-on-Trent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 7, 2015 via mobile

My boyfriend took me here for a nights stay for a valentines gift. Unfortunately our stay didn't go smoothly.No heating had been put on in the room, which was extremely cold! When trying to book an evening meal,at first we were told that they didn't know where they could put us for an evening meal, when we went downstairs for... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2015 via mobile

Got this hotel for £65 and it turned out to be a real deal. The rooms are nice the staff very helpful. The grounds amazing & to finish it off the Breckfast was excellent. Hopefully will get this deal again.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Had the wedding service at Fulford village church and held our wedding celebrations here on 5th September 2014. Brilliant, fantastic, could not have had a better day. Food excellent. All our guests were impressed from start to finish. Thank you for a fabulous day.

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South Yorkshire
Top Contributor
252 reviews 252 reviews
98 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed February 20, 2015

Having stayed at a few hotels in the local area which did not really deliver I had high hopes for The Upper Room and it did not disappoint. Lovely, peaceful surroundings, a comfortable room and a very pleasant change from the corporate hotel offering. The food in the evening was of a good quality and all freshly cooked. My only... More 

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