We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Barlaston B&Bs / inns

The Upper House

The Green, Barlaston ST12 9AE, England
Hotel amenities
Save Saved
You added The Upper House to your Saves list
The Upper House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
88%
Ranked #1 of 1 Barlaston B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
stokie801 Stoke-on-Trent, United Kingdom
  • Overview
  • Reviews (122)
  • Photos (30)
  • Amenities
  • Q&A (1)
  • Room tips (21)
  • Location
  • More
true
Write a Review

122 people have reviewed this hotel

Traveler rating
    77
    30
    7
    6
    2
See reviews for
32
34
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Stoke-on-Trent, United Kingdom
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My friend had her wedding reception and evening reception here and a lot of family and friends stayed over at the hotel. Its a lovely independent hotel with excellent quality food. The main meal was exceptional where normally when catering for large numbers the quality drops here there was no such complaint - all was perfectly served and hot. Lovely... More

Was this review helpful? Yes
Staffordshire
Contributor
18 reviews 18 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visited last week for the afternoon teas which was for a birthday treat. The house is stunning and set in lovely grounds. There was wedding taking place so the entrance was very crowded and we were mistaken for guests. We informed a member of staff that we had booked for the tea and went to sit in the library... More

Was this review helpful? Yes
Bramhall, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

If you have been looking for a wedding venue and have considered the Upper House, look no further. I honestly don't think you could beat it! We held my daughters wedding here on Sunday, they had 3 weddings over the bank holiday weekend and I have to admit that I was worried, that ours being the last, they may have... More

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went as a family to the upper house the food was absolutely fantastic from the starters to the coffees I could not fault anything . The service was second to none . The setting was delightful . Well worth a visit . I would like to return and stay the night and sample the breakfast. FIRST CLASS

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Firstly the staff were amazing! So attentive and really genuine. Made the group feel welcome and special. The grounds and views are perfect, such a beautiful place. We went for afternoon tea but there were 2 weddings on at the time. We found it quite crowded and loud on occasion with the wedding guests using the afternoon tea rooms to... More

Was this review helpful? Yes
uk
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is amazing I have never in all my years been to a wedding that's so organised the staff are amazing and holly well she just goes out of her way to make the bride and grooms day magical - from the moment we all arrived we were waited on until we left on the Sunday the rooms are... More

Was this review helpful? Yes
Alex M, Manager at The Upper House, responded to this review

Thank you Erica we are so pleased that you enjoyed your experience at The Upper House Hotel, it was lovely to meet you. I will ensure that the comments you have made are passed on to the team here. It is much appreciated and we hope to see you here again very soon! More

UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I came for Afternoon Tea with a party numbering over 50 and we were in the Novello Room with beautiful views over the park and woodland. The service and quality of the food was excellent. Nothing was too much trouble and plates and trays were replenished with more food and tea and coffee was plentiful. My wife... More

Was this review helpful? Yes
Alex M, Manager at The Upper House, responded to this review

Thank you for your kind comments, I will ensure that they are passed on to all of the staff. We hope to see you at The Upper House again in the near future. More

Staffordshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

8/8/14 the wedding of my son and daughter in law. Firstly what an amazing setting for a wedding! Holly and her team were absolutely fantastic working very hard and professionally throughout the whole day ensuring all guests were looked after and setting up rooms/ displays etc immaculately! Everything was spot on! The food was fantastic, the rooms were very clean... More

Was this review helpful? Yes
Alex M, Manager at The Upper House, responded to this review

Hi Julie! It was a such beautiful day and I am so glad that we got to be a part of it. I will ensure your comments are passed on to the team, and we hope to see you at the Upper House in the near future. More

Stoke-on-Trent
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We got married here on the 8th of august and it was an absolutely amazing venue that we will recommend to anyone and everyone! The staff were so kind, polite and helpful, the food was fantastic, the bridal suite is beautiful and clean and nothing was too much trouble! My guests also commented on the cleanliness of the rooms and... More

Was this review helpful? Yes
Alex M, Manager at The Upper House, responded to this review

Thank you so much! It was a fabulous day and it was an absolute pleasure to work with you both to plan your special day. I will pass on your comments to our team! Hope to see you again very soon, we would all love to see the photographs! More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on 8th August. On arrival the hotel looks lovely and it's lovely inside too. We checked in late at about 9.30pm and were greeted with an empty reception. There's a sign saying lift the telephone receiver for attention, to which we did 3 times. Finally someone came to check us in 15 minutes later. The girl was lovely... More

Was this review helpful? Yes
Alex M, Manager at The Upper House, responded to this review

We are very sorry to hear that you were disappointed with your stay. We have addressed all of the issues that you have highlighted and ensured that members of staff have received extra training. Thank you for your feedback and we do hope to see you again at The Upper House Hotel More

Owners: What's your side of the story?
If you own or manage The Upper House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Upper House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Upper House

Address: The Green, Barlaston ST12 9AE, England
Location: United Kingdom > England > Staffordshire > Barlaston
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and BookingOdigeoWL so you can book your The Upper House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Upper House Hotel Barlaston

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (1)

Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant
Number of rooms
22

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Upper House and other travelers.
1 question
Ask a question
Questions? Get answers from The Upper House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer