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Premier Inn Epsom South Hotel

Certificate of Excellence
3.0 of 5
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Brighton Road | Burgh Heath, Tadworth KT20 6BW, England
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1 room 1 adult
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382 Reviews from our TripAdvisor Community

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Kingsbridge, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Well located Premier Inn,very clean and comfortable,also quiet and Good Car Parking. The "Brewer's Fayre" Breakfast was also very good,but it was a shame that the general cleanliness of the Restaurant could be much improved,which took the edge of the overall stay.

Review collected in partnership with premierinn.com

Helpful?
Thank O578JFcolinw
Bath, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Usual things you can generally expect from a Premier Inn - clean and quiet room (despite being on a busy road - but rooms round the back were really quiet), comfy bed, friendly staff and an on-site pub serving food till late - all at a good price.

Helpful?
Thank BeckyB1408
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My brother and I stayed over night here when visiting family. Our rooms were next to each other which was perfect. Previously we have stayed at hotels where we have been miles away from each other even though we booked it on one booking. Our rooms were comfy and we each had a great nights sleep. The location is quite... More 

Review collected in partnership with premierinn.com

Helpful?
Thank thebabsinsoton
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

Thank you for your review. I am pleased you appreciated the allocating of your rooms next to each other, and that you enjoyed a great nights sleep in our very comfy beds. We are located very close to some first class golf courses and several National Trust properties are a short drive away. Our nearest station is Kingswood - 0.9... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The hotel rooms extremely tired and old, the room smelt of stale smoke has to be the worst Premier Inn I have stayed at. It was like staying in a 70s hotel and must be the last remaining hotel in the chain to be refurbished, I am a regular customer at Premier Inns and this is the worst I've ever... More 

Helpful?
1 Thank steveSMW
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

Thank you for your review. I am so very sorry to read that we fell short of your expectations but I would like to assure you I have investigated the situation. We do have a 24hour Reception Team and so it is disappointing that we were not given the opportunity to help and assist you during your stay. You may... More 

York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here after attending my Grandmother's funeral. The staff were so helpful, and kind. We spent a lot of time in the restaurant both evening and morning, and they could not do enough to help. We were at no point rushed, or asked to move on, even though we were coming and going. In particular, at breakfast, the first... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Emma B
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

Thank you very much for your kind review. I am pleased to read that you appreciated the kindness and helpfulness of our staff. Our Team is totally committed to our guests' comfort and we aim to provide a relaxed and caring environment, whatever the purpose of the stay. More 

London, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

No problems at all with the staff, the cleanliness or the level of service but the noise was not welcome. We knew that being on the A217 would means some road noise was inevitable but the surprise was not from the front of the hotel but form the side. There is a Travis Perkins yard right alongside and the sound... More 

Helpful?
5 Thank Francesco G
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

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Pays de la Loire, France
1 review
4 of 5 stars Reviewed December 30, 2015

We enjoyed our stay in this hotel. The staff were pleasant and helpful, the room was large and comfortable. The breakfast was much better than quite a few we have had in higher class hotels recently. We were even asked whether we wanted a made-to-measure cooked breakfast at no extra cost. The meals in the restaurant were not exactly gastronomic.

Review collected in partnership with premierinn.com

Helpful?
Thank Helen_A_36600
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

Thank you for your review. I am pleased you had an enjoyable and comfortable stay with us and also enjoyed the Premier Inn Breakfast, which as you discovered is completely your choice from the new breakfast menu. The attached Brewers Fayre restaurant is a pub restaurant, however, if asked, we are always happy to offer suggestions for alternative places to... More 

Epsom, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 25, 2015

Room was clean and tidy, bed was comfortable and sheets were soft. Very quiet with no outside noise. Bathroom was immaculately clean and water was hot. Wi-fi was free and there was some tea and coffee provided. However the most impressive part was the professionalism and cheerfulness of the staff. The greeting I received on Christmas Eve and Christmas Day... More 

Helpful?
Thank Deborah H
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

New Year greetings, and thank you very much for taking the time to write such a friendly and complimentary review of your recent stay with us. Our guests' comfort is of paramount importance to us and we have a 24 hour Reception Team to assist our guests, whatever day of the year it may be! I am pleased you appreciated... More 

Leominster, United Kingdom
Level Contributor
214 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed December 21, 2015

We have used this hotel before, a typical premier inn, quiet, reasonably priced, plenty of parking and good restaurant. The beds have been upgraded and now have a topper on them, so a lot more comfortable than previous visit. Towels too had been recently replaced and were soft and fluffy. Only bad point is the lighting in the bedroom. They... More 

Helpful?
Thank GillH007_12
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

Thank you for your review, and welcome back! As you are aware we are anticipating a refurbishment/upgrade in the Spring and are advised there will be some changes to the rooms. When making your next reservation please do check the web-site details and telephone us if you wish. We send you New Year greetings and look forward to welcoming you... More 

Singapore, Singapore
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 21, 2015

Staff was polite, rooms were clean and the food in the adjoining pub was good! We were returning to Epsom to meet up with some friends after we moved overseas a year a ago. The stay served our purpose and we will not hesitate to return whenever we need to!

Helpful?
Thank Anser A
PI Epsom South E, Receptionist at Premier Inn Epsom South Hotel, responded to this review

Thank you for your review of your recent stay with us. I am pleased to read that you found your stay to be just right for meeting up with friends. We hope to welcome you back soon. More 

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