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Novotel Auckland Ellerslie

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72-112 Greenlane East, Greenlane 1543, New Zealand
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Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie
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696 Reviews from our TripAdvisor Community

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Traveler rating
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    339
    103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (696)
  • Mar-May only
    (198)
  • Jun-Aug only
    (155)
  • Sep-Nov only
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    (191)
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There are newer reviews for Novotel Auckland Ellerslie
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A TripAdvisor Member
4 of 5 stars Reviewed March 23, 2011

We thought the hotel was very good and enjoyed being there for the short time we were. When asked as we checked out if we had used the mini bar we told the receptionist we had not. Two days later I had an account for $43.50 for a bottle of winre we had not consumed. Very annoying, hope that was... More 

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A TripAdvisor Member
5 of 5 stars Reviewed March 23, 2011

Easy and stress-free experience. Suited my two kids (age 2 and 6) who are typically rambunctious and noisy. Slept very well, situated away from the road so facing the racecourse. If I had to choose an issue it would be the parking, signage outside Gate 3 was contradictory to what I was told by the front desk - you can... More 

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TAURANGA
2 reviews
4 of 5 stars Reviewed March 20, 2011

On arriving in our room, checked fridge and there was a bottle of white wine which was almost empty, took it down to reception to prove it wasn't us that had drunk it. Ordered room service for our dinner, our meals were cold on arrival, the chips particularly. Were given only one set of Cutlery although there were two of... More 

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A TripAdvisor Member
4 of 5 stars Reviewed March 17, 2011

Novotel Ellerslie meets all levels of quality that the guest expects of this Hotel Chain. The Staff in all areas of the Hotel were polite and efficient at their jobs. Our room was clean and comfortable and much to our delight quiet, so we enjoyed a pleasant break and good rest on our journey back to Tauranga.

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Wellington
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 13, 2011

Very clean, modern, quiet and comfortable hotel. I've stayed here a few times and would recommend this hotel if working in the South Auckland area as it is very conveniently located by the motorway (not that you can hear any traffic noise).

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Lowood, Australia
Level Contributor
84 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed February 26, 2011

We had read many great reviews of this hotel, hence we booked and stayed for 6 nights in a Superior King Room. On arrival we found front office staff pleasant but were shocked to learn they wanted to place a $500 hold on a credit card for our stay. Now we had fully prepaid for our accommodation and I certainly... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed February 21, 2011

As a business traveller I would expect No charge internet with 24 hr access. Just for emails etc

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Hotel Review Summarization

What travelers say

  • FREE parking(5)
  • Room service(4)
  • Very good(3)
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36 photos of this hotel

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