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Novotel Auckland Ellerslie

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72-112 Greenlane East, Greenlane 1543, New Zealand
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1 room 1 guest
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Novotel Auckland Ellerslie
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700 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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There are newer reviews for Novotel Auckland Ellerslie
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A TripAdvisor Member
3 of 5 stars Reviewed March 26, 2011

The booking was easily made at late notice so I was glad to get in. I usually stay at the Tainui Novotel in Hamilton. The gym was nice and clean. I had a small issue with reception being unsure of how the internet worked. I was issued with 2 passwords for the wireless network which I ended up not needing.... More 

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A TripAdvisor Member
4 of 5 stars Reviewed March 24, 2011

We stayed at the Novotel for 6 night and apart from one elevator being out of service for the Saturday and Sunday ( a minor problem) everything was great. We had the breakfast buffet each day and dinner on three occasions and the presentation and quality of the food was excellent. All the staff we dealt with were very helpful... More 

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A TripAdvisor Member
4 of 5 stars Reviewed March 23, 2011

We thought the hotel was very good and enjoyed being there for the short time we were. When asked as we checked out if we had used the mini bar we told the receptionist we had not. Two days later I had an account for $43.50 for a bottle of winre we had not consumed. Very annoying, hope that was... More 

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A TripAdvisor Member
5 of 5 stars Reviewed March 23, 2011

Easy and stress-free experience. Suited my two kids (age 2 and 6) who are typically rambunctious and noisy. Slept very well, situated away from the road so facing the racecourse. If I had to choose an issue it would be the parking, signage outside Gate 3 was contradictory to what I was told by the front desk - you can... More 

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2 reviews
4 of 5 stars Reviewed March 20, 2011

On arriving in our room, checked fridge and there was a bottle of white wine which was almost empty, took it down to reception to prove it wasn't us that had drunk it. Ordered room service for our dinner, our meals were cold on arrival, the chips particularly. Were given only one set of Cutlery although there were two of... More 

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A TripAdvisor Member
4 of 5 stars Reviewed March 17, 2011

Novotel Ellerslie meets all levels of quality that the guest expects of this Hotel Chain. The Staff in all areas of the Hotel were polite and efficient at their jobs. Our room was clean and comfortable and much to our delight quiet, so we enjoyed a pleasant break and good rest on our journey back to Tauranga.

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Hotel Review Summarization

What travelers say

  • FREE parking(5)
  • Room service(4)
  • Very good(3)
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Hotel & grounds (9)
Room/suite (9)
Bathroom (2)
View from room (2)
Dining (2)
Other (6)

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Room/suite (7)
Dining (5)
Hotel & grounds (7)
Family/play areas (3)
Other (3)
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