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Novotel Auckland Ellerslie

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72-112 Greenlane East, Greenlane 1543, New Zealand
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Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie
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663 reviews from our community

Traveler rating
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    95
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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There are newer reviews for Novotel Auckland Ellerslie
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NZ
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 1, 2012

The rooms are clean. Unfortunately the beds were too hard for my liking. The restaurant meals are on the pricey side, and not a vast selection. The service was also very slow. the location was the main reason for the selection.

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Tel Aviv, Israel
Top Contributor
85 reviews 85 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 30, 2012

We took two rooms, for us and for our kids; the rooms were clean and comfortable. The dinner and breakfast in the hotel restaurant were very rich and diverse. We got nice discount for the kids in the restaurant. The play area for the kids is very small with very limited games for them to play with. In accordance to... More 

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Zayne B, General Manager at Novotel Auckland Ellerslie, responded to this review

Dear Guest, Thank-you for taking the time to post a review about our hotel. It is always a pleasure to receive feedback such as yours. Family & Novotel offers, accommodation and breakfast are free for children under 16 when accompanied by a parent, including 50% off your second room for the children with a complimentary late check out. I am... More 

Mount Maunganui
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2012

Rooms spacious, service friendly. Restaurant is highly priced and difficult to get into. Reservations recommended although the front desk doesn't indicate this. Hairdryer didn't work in the room so make sure you bring your own. Parking is scarce, need to arrive early.

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Zayne B, General Manager at Novotel Auckland Ellerslie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive constructive feedback such as yours. I will share your comments with the team, and we are happy to assist you in finding a car space at all times. Kind regards, Zayne Boon General Manager Novotel Auckland Ellerslie More 

Sydney
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 23, 2012 via mobile

I have stayed at this hotel a number of times. Conveniently situated. The rooms are comfortable, the staff are efficient and friendly, and the food is OK. Good gym is an added bonus. BUT, the wireless internet charges in the rooms are an absolute ripoff. When are hotels in NZ and Australia going to realise that most decent establishments in... More 

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Zayne B, General Manager at Novotel Auckland Ellerslie, responded to this review

Dear Guest, Thank-you for taking the time to post a review about our hotel, I appreciate your honest feedback. At Novotel we offer 30 minutes complimentary wireless internet for all our guests per day in our public areas, and our Mac computers are available for our guests at all times for free of use Once again, thank you for your... More 

Auckland Region, New Zealand
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 18, 2012

I have stayed at this hotel many times over the past 12 years and the standard is consistently good. Nice restaurant and bar. Easy access from Southern Motorway, free parking and pleasant location next to the Ellerslie Racecourse and Ascot Hospital.

Was this review helpful? Yes
Zayne B, General Manager at Novotel Auckland Ellerslie, responded to this review

Dear Guest, Thank-you for taking the time to post a review about our hotel. I am glad to read you enjoy staying with us; we really appreciate your loyalty. I trust your next visit will be as pleasant as the previous ones. Kind regards, Zayne Boon General Manager Novotel Auckland Ellerslie More 

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