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All 7 Greenlane hotels

Novotel Auckland Ellerslie

4.5 of 5 Hotel   |   72-112 Greenlane East, Greenlane 1543, New Zealand
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Novotel Auckland Ellerslie
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85%
Ranked #2 of 7 hotels in Greenlane
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
GordonPeters2014 Melbourne, Australia
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545 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • English first
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English first
Sydney, Australia
Top Contributor
69 reviews 69 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Well once you find the entrance, which the Garmin did not understand, you find a 3 star hotel. Look it did the job and breakfast was surprisingly okay, but it's difficult to write much more - it was an average hotel in an average area of town

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Eloi F, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Thank you for taking the time to share your experience. More

Hastings, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly and efficient reception staff. The room was nicely presented and could not fault anything there. Bed was a little on the soft side but that is a personal preference. Had a drink at the bar - again very friendly staff. The restaurant had a buffet dinner with Indian Cuisine the night I was there. Had the option of a... More

Review collected in partnership with Accorhotels.com

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Eloi F, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Thank you very much for your review. The Front Office team was extremelly happy to read this comment. Best regards More

Hamilton & Waikato Region, New Zealand
1 review
3 of 5 stars Reviewed 4 weeks ago

My family and i found the rooms pleasant and the staff helpful.perhaps a little to helpful after helping themselves to my watch.i mistakenly forgot to collect from bathroom befor checking out and I returnd some minutes laster,was told i was lucky room service hadn't been through.when i got upstairs it had and the man whom checked whom it was cleaned... More

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Eloi F, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Hi Christine, Thank you for taking the time to tell us about your experience at the Novotel Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would love to get in touch with you and discuss this situation. Please contact me at your earliest convience and we... More

Rockhampton, Australia
Top Contributor
76 reviews 76 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Reasonably priced, great location close to main motorway (a bit difficult to get to via side streets though) and parking can be an issue but valet parking is available and free. Beds were very comfortable and plenty of room in the twin room we had booked. Shower was a little lacking in pressure.

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Eloi F, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Thank you for your review. More

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I should say that this place is banging. What a wonderful stay. Location is good, considering it'sthe area that I had to be in, otherwise would be a bit out of town. Room was clean and comfortable, i had a really good night sleep, the bed was good. Staff was friendly. Overall, great stay!

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Eloi F, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Thank you for your review. It was amazing to hear about your experience. More

Whangarei, New Zealand
Top Contributor
52 reviews 52 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 15, 2014

We booked online for a 3 night stay on a very busy weekend in Auckland. Check in and out was efficient...great considering how busy they were! The reception staff and concierge were friendly and professional. The room was comfortable and spacious. Towels were a bit dull and rough to touch. HD tv/sky needed please...seemed a bit primitive not to have... More

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Eloi F, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Thank you for providing feedback! Our Front Office team was really happy to read your review. Looking forward to seeing you soon. More

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Additional Information about Novotel Auckland Ellerslie

Also Known As:
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Hotel Greenlane
Accor Auckland Ellerslie
Novotel Auckland
Auckland Novotel
Novotel Auckland Ellerslie Greenlane
Address: 72-112 Greenlane East, Greenlane 1543, New Zealand
Location: New Zealand > North Island > Auckland Region > Greenlane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Greenlane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Auckland Ellerslie 4.5*
Official Description (provided by the hotel):
Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport. ... more   less 
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