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Novotel Auckland Ellerslie

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72-112 Greenlane East, Greenlane 1543, New Zealand
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Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie
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696 Reviews from our TripAdvisor Community

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Traveler rating
    223
    339
    103
    21
    10
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145
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64
233
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (696)
  • Mar-May only
    (198)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (191)
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Suva, Fiji
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Checkin was done efficiently and I was in room within 10mins. Room very clean and all amenities provided. Breakfast buffet at the hotel was excellent. I used the gym most mornings and found it had basic equipment but sufficient for a workout. Option for dinner pickup at the restaurant was also very good. Overall fantastic stay.

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Auckland, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Attended a breakfast meeting on Saturday morning The coffee was cold I alerted the waitress to this and she said nothing, but left quickly so I assumed she was going to report it Sadly the coffee remained cold Very disappointing for a reputable hotel chain! The breakfast was held for foster parents, what a pity the basics were not provided.

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is located pretty near to the city centre. However, the parking is a nightmare. We pay 10nzd for the whole day parking. But the parking spaces are very limited because a lot of people coming to eat at the hotel restaurants. The room is clean and free wifi provided. The foods are average.

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Wellington, New zealand
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just arrived back home after 2 nights at this hote. My wife and I were there for a business seminar held at the Ellerslie Racecourse Event Centre. VALUE - The rate we obtained online was $160 per night for the room, with 2 breakfasts per night inclusive. That was excellent value as the room alone was worth that rate,... More 

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

What a great review Phuketin09 ! Thank you so much and certainly our wonderful team, convenient location and the value for money that we offer are very much appreciated by our guests. See you again soon... Renato More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of working with Jesse O'Dowd when booking dinner for 100 people. He was efficient, well organised and very accommodating as numbers changed regularly. During our evening the host - Bhaumik, was incredibly professional and helpful making our evening a very pleasant experience. The food accommodated everyone's diet requirements and their was plenty of food. A great... More 

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello quinn0072015, Wow! That's an awesome review and thank you so much for sharing your opinion. I have already passed on your comments not only to Jesse and Bhaumik but also to the entire team as we work very hard to deliver the best possible service to our valued guests and conference clients. Cheers and we hope to see you... More 

Matamata, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We are regulars at this hotel as we are According card holders. We were pleasantly surprised to see that we were given an upgraded room with free bottles of water, a pod coffee machine and a selection of new magazines. These were well received as I have an injury to me knee. The only downside was having to now pay... More 

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello Mary B, And it was great to have you back staying with us again. We have been putting a lot of focus on our breakfast service so great to see you enjoyed it. Just one more comment regarding mobility parking, we actually have 03 reserved spaces which are right in front of the hotel. In case you cannot find... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2015 via mobile

We stayed at the Novotel Ellerslie for a business trip for my husband. The people there were very friendly and accomodating. At the end of our stay when there was a transaction for dinner beverages that we did not have they were able to remove that from our bill. They have a 'room service' option which unfortunately has an extra... More 

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello Elizabeth C, Thank you for your review and we're happy you enjoyed our services. We hope to see you again soon. Kind regards, Renato More 

Auckland Region, New Zealand
2 reviews
4 of 5 stars Reviewed June 17, 2015

easy access to motorway, city, and ellerslie event centre. rooms were clean and comfortable. staff is friendly. easy to check in and out. car parking can be hard to find, one night was easier than the next.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hi Thyra B, Thank you for your review and we hope to welcome you back soon again. Renato More 

Hotel Review Summarization

What travelers say

  • FREE parking(5)
  • Room service(4)
  • Very good(3)
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36 photos of this hotel

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Other (2)
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