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Novotel Auckland Ellerslie

Certificate of Excellence
72-112 Greenlane East, Greenlane 1543, New Zealand
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Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie
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662 reviews from our community

Traveler rating
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    95
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Seems to be very popular with tour buses and this makes the place very noisy at times especially meal times at the restaurants. I found rooms were on the small size. It is alright if you are there for a night night or so but if you are there for 2-3 nights and want to do some work in your... More 

Was this review helpful? Yes 1
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello PushpaNZ, Thank you for posting your review about our hotel and indeed we have been quite busy so far this year which is fantastic! I am just afraid that you meant to post your review for the Ibis Auckland Ellerslie hotel instead of the Novotel Ellerslie because you mention you found the size of your room a bit compact... More 

New Zealand
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night for the Eagles concert held at Mt Smart Stadium, great location, train station nearby. Receptionist had informed us that the concert had been brought forward an hour due to the weather, really appreciate that they were informative of events. On return from the concert, we had a late dinner along many other guests who had been to... More 

Was this review helpful? Yes 1
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello Shals27, It's great to hear that you enjoyed our hospitality and I'm sure the concert was one to remember! We hope to welcome you back soon... even if that needs hell to freeze over again! Take care... Renato More 

Tauranga, New Zealand
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Nice hotel, nice setting, not bad food, etc. During the week this hotel is very business orientated. Generally, the hotel is not bad. I think the two key things that it down (for me): were the price approx $339 per night and the secondly the cost of the average food. The food looked very nice, but was decidedly average. There... More 

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello Jeremy W, Thank you for posting your review and it's great to hear that you enjoyed staying with us. We are working and implementing a number of initiatives in the restaurant (including the release of a new menu later this month) of which we are confident that it will be highly appreciated by our guests and regular customers. We... More 

Melbourne
Top Contributor
111 reviews 111 reviews
49 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Here for conference and I think the venue was excellent. Hotel in 2 parts, Novotel and Ibis (Would not stay at an Ibis again unless it was the ONLY hotel in any town) Rooms were great, quite large and very comfortable. Internet access was medium which is a slot above so many other hotels. Restaurant was very good, breakfast lunch... More 

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hi Mark R, And thanks for sharing your experience with us. It's always a pleasure to hear when our guests enjoy our hotel and services. We look forward to your upcoming conference in Auckland! Happy Easter and see you soon.. Renato More 

Gladstone, Queensland, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

Rooms are nice but overpriced. The buffets are poor and overpriced. The Grab and Go hamburgers are Great. Only one sports channel (Sky Sports) but is was locked on Sky Sports 3 (the Cricket World Cup Channel) so for a three day stay the only sport available was the occasional live and mainly replays on cricket. This is despite a... More 

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello John F, Thank you for posting your review. Good to hear that you enjoyed our service and most certainly we embraced the Cricket World Cup spirit as our guests have requested to be able to watch live games from the comfort of their rooms. So I am very sorry if this has compromised your satisfaction however at least Australia... More 

Palmerston North, New Zealand
Top Contributor
51 reviews 51 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 15, 2015

Good check-in, well explained and informative. Great location, handy to Mount Smart Stadium ( just 2 stops south by train from Greenlane station). The station is a short 3 minute walk away from the hotel. And 3 stops north you're in downtown Auckland at Britomart station, $4 single adult ticket. When booking at the Novotel look out for a room... More 

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Awesome feedback Allanh50! Thank you very much for sharing your review and we look forward to seeing you in the next Auckland concert! All the best. More 

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