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All 7 Greenlane hotels

Novotel Auckland Ellerslie

4.5 of 5 Hotel   |   72-112 Greenlane East, Greenlane 1543, New Zealand
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Ranked #2 of 7 hotels in Greenlane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Graham B Christchurch
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584 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Semarang, Indonesia
Top Contributor
186 reviews 186 reviews
60 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

This time, I would like to share my experience staying at Novotel Auckland Ellerslie slightly over two weeks ago. After leaving Waitomo earlier in the afternoon, both of me and my wife arrived in Auckland in the evening. Once we arrived in Auckland area, we kept driving by using our GPS navigation. However, our GPS guided us to the wrong... More

Was this review helpful? Yes 1
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello "Bambang" and thank you so much for your insightful review. It's great to see that you thoroughly enjoyed your stay and that our service levels were according to your expectations. We hope to see you again soon and wishing you all the best. Happy travels! More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is completely hopeless now they have removed all minibar and snacks. It is a city motel at best now. I don't want to have to ring room service for a small bottle of beer or a bag of crisps. Completely disappointed.

Was this review helpful? Yes 1
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello there and thank you for sharing your opinion. We are happy to fully stock your minibar next time you come back to our hotel. If I can please ask you to drop me a line at h3060-gm02@accor.com with your details so then I will be able to update your profile accordingly. It's that simple! Thank you again and we... More

Hamilton, New Zealand
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Room was very clean and comfortable. Excellent service from reception staff and restaurant staff. Would have been good to have a compendium of services in both the hotel and locally available in the room.

Review collected in partnership with Accorhotels.com

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello there and thank you for your review and suggestions. Best regards. More

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Additional Information about Novotel Auckland Ellerslie

Address: 72-112 Greenlane East, Greenlane 1543, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Greenlane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Auckland Ellerslie 4.5*
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Also Known As:
Novotel Auckland Ellerslie Hotel Greenlane
Accor Auckland Ellerslie
Auckland Novotel
Novotel Auckland Ellerslie Greenlane

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
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Official Description (provided by the hotel)
Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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