We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Auckland Ellerslie

Hotel website
Hotel deals
72-112 Greenlane East, Greenlane 1543, New Zealand
Special Offer
UP TO 40% OFF
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Novotel Auckland Ellerslie
View Map
Add Photo Write a Review

700 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    224
    342
    103
    21
    10
See reviews for
145
235
64
235
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (700)
  • Mar-May only
    (198)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (191)
All months
Rotorua, New Zealand
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice clean and comfortable rooms, good service and a good dining experience. We were lucky enough to be given a great discount voucher which included a 2 for 1 dinner so I cant comment as to the value for money of our stay. The only downside to our stay was the parking.Parking was terrible. I had to about 300... More 

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hi there, Thanks for your review BurnsNZ and we look forward to seeing you again soon. All the best, Renato More 

Newcastle, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

Rooms and especially the beds were great. The Bistro and Ale Carte combination was a bit average with a restricted Ale Carte offering. Staff though were exceptional and 24 hour desk great for early flights. Parking though was a huge problem with not enough in the parking area and have to park up to 150 meters away from reception. $10... More 

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Thank you for your review Noelk58, We very much appreciate your comments and great to hear that the team is providing a great experience to our guests. We have been working very closely with our car park offering to try to find ways where we can improve even further on this service. So thank you for sharing your opinion. Take... More 

Suva, Fiji
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Checkin was done efficiently and I was in room within 10mins. Room very clean and all amenities provided. Breakfast buffet at the hotel was excellent. I used the gym most mornings and found it had basic equipment but sufficient for a workout. Option for dinner pickup at the restaurant was also very good. Overall fantastic stay.

Was this review helpful? Yes 1
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Great review Alan I and it's always a pleasure to get recognised by our valued guests. We see you again soon.. take care. Renato More 

Auckland, New Zealand
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 26, 2015

Attended a breakfast meeting on Saturday morning The coffee was cold I alerted the waitress to this and she said nothing, but left quickly so I assumed she was going to report it Sadly the coffee remained cold Very disappointing for a reputable hotel chain! The breakfast was held for foster parents, what a pity the basics were not provided.

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello TeddyMorris and thank you for your review. I am terribly sorry for what happened and this situation has been addressed internally. We truly apologise for this inconvenience and look forward to seeing you again soon. Kind regards, Renato More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 23, 2015 via mobile

The hotel is located pretty near to the city centre. However, the parking is a nightmare. We pay 10nzd for the whole day parking. But the parking spaces are very limited because a lot of people coming to eat at the hotel restaurants. The room is clean and free wifi provided. The foods are average.

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Thank you Ridwan C for sharing your review. We are aware of the limited spaces in our car park so that's why we have engaged with our neighbour Auckland Racing Club to offer additional parking to our guests which is located adjacent to the hotel. On your next visit, please speak to one of the team in the front desk... More 

Wellington, New zealand
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2015

We just arrived back home after 2 nights at this hote. My wife and I were there for a business seminar held at the Ellerslie Racecourse Event Centre. VALUE - The rate we obtained online was $160 per night for the room, with 2 breakfasts per night inclusive. That was excellent value as the room alone was worth that rate,... More 

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

What a great review Phuketin09 ! Thank you so much and certainly our wonderful team, convenient location and the value for money that we offer are very much appreciated by our guests. See you again soon... Renato More 

Hotel Review Summarization

What travelers say

  • FREE parking(5)
  • Room service(4)
  • Very good(3)
Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
View from room (2)
Viewed
Dining (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (7)
Viewed
Dining (5)
Viewed
Hotel & grounds (7)
Viewed
Family/play areas (3)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Greenlane
0.0 mi away
Ibis Auckland Ellerslie
Ibis Auckland Ellerslie
#2 of 3 in Ellerslie
4.0 of 5 stars 541 reviews
8.0 mi away
Novotel Auckland Airport
1.2 mi away
BEST WESTERN Ellerslie International Motor Inn
Show Prices
Show Prices
Show Prices
3.3 mi away
Rendezvous Hotel Auckland
3.8 mi away
Sofitel Auckland Viaduct Harbour
2.9 mi away
Waipuna Hotel & Conference Centre
Waipuna Hotel & Conference Centr...
#1 of 3 in Mount Wellington
4.0 of 5 stars 150 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay