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Novotel Auckland Ellerslie

4.5 of 5 72-112 Greenlane East, Greenlane 1543, New Zealand
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Certificate of Excellence 2014
Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie
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626 reviews from our community

Traveler rating
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    84
    17
    9
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137
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed several times at this hotel over the years and was a bit disappointed with my recent stay. The meals were not quite as good as in the past. For example no mushrooms or cooked tomatoes at breakfast. The reception on the room television is poor ( I complained about this 2 years ago but nothing has been... More 

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Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Upgraded to a 'king room' and booked for 2 people. Nespresso machine was great, a little weird we only got 3 capsules though, so had to play paper, scissors, rock for the 3rd cup of coffee, and there was only one (ripped) bathrobe & pair of slippers, so again a quick game of PSR decided the winner of the wearer.... More 

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Manchester, United Kingdom
Top Contributor
53 reviews 53 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff and the room were very pleasant, in fact the front of house staff could not have been nicer or more helpful. The hotel itself though doesnt feel particularly like a Novotel - the entrance is dominated by an IBIS sign and there are theft signs everywhere in the car park. That said, the hotel was fine and the... More 

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello there and thank you for sharing your opinion. Great to hear that you enjoyed our hotel and particularly our services. We hope to see you again soon and wishing you all the best in the festive season. Kind regards, More 

Christchurch, Canterbury, New Zealand
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I visited the Novotel in Ellerslie during a trip to Auckland to see the Rolling Stones. Great location relative to the trains (which were free, to and from the concert). The staff were friendly & helpful & the room was tidy & comfortable. Parking was a little 'hit & miss', in that there wasn't a great number of spaces available,... More 

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Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Thank you for your interesting feedback Kelvin and most importantly we are happy that you enjoyed your stay and especially the Stones! We hope to see you again. All the best. More 

Rotorua, Bay of Plenty, New Zealand
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After staying at the adjoin Ibis I knew the quality of the room would be better and was pleasantly surprised. The room was clean and tidy. I dropped my bags off lunch time and they were in my room when I got back. I had a lovely soak in the bath before heading to the show. I had one of... More 

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Top Contributor
182 reviews 182 reviews
44 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The parking issue here is a problem. We circled for a bit and then ran in and asked where to park, was told to park at the race track and it was free. It wasn't that much further and it worked out fine, but it was frustrating getting to that point. The service was good, took bags before check in... More 

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

I've stayed twice now, in two different rooms, compared to other luxury hotels this has been the worst value for money. The rooms are so hot and stuffy and windows don't open and the air conditions system is absolutely ridiculous. I felt like I was in a sauna the whole time and we had to prop the door open to... More 

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Auckland
1 review
5 of 5 stars Reviewed November 12, 2014

Quite a pleasant surprise. Nice and quiet and clean. Staff are super polite and helpful. Superb buffet breakfast. Comfortable bed and a great shower. Great location, handy to town, motorway and airport. All in all a most enjoyable stay.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Great feedback! Thank you for sharing and see you next time... Thanks. More 

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Additional Information about Novotel Auckland Ellerslie

Address: 72-112 Greenlane East, Greenlane 1543, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Greenlane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Auckland Ellerslie 4.5*
Number of rooms: 147
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Also Known As:
Novotel Auckland Ellerslie Hotel Greenlane
Accor Auckland Ellerslie
Auckland Novotel
Novotel Auckland Ellerslie Greenlane

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