We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Greenlane hotels

Novotel Auckland Ellerslie

4.5 of 5 Hotel   |   72-112 Greenlane East, Greenlane 1543, New Zealand
Hotel website
Hotel deals
Hotel amenities
Special Offer
NZ$30 Daily Hotel Credit
Save Saved
You added Novotel Auckland Ellerslie to your Saves list
Novotel Auckland Ellerslie
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
83%
Ranked #2 of 7 Hotels in Greenlane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
MIWSing Queenstown, New Zealand
Write a Review

595 reviews from our community

Traveler rating
    203
    290
    79
    14
    9
See reviews for
132
200
59
194
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Queenstown, New Zealand
Top Contributor
110 reviews 110 reviews
57 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just stayed a single night on business so had a somewhat limited experience at the hotel. I chose it for it's location near an office where we had meetings - so for me, the location was perfect. It's also not as far from the airport as the city, so cheaper and faster by cab to and from the airport.... More

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Hello there and thank you very much for such an informative feedback and interesting suggestions. It's great to see that you enjoyed your stay and found our facilities, services and location to be easy and convenient. I will share your comments with the team as we constantly look for ways to improve our offer. All the best and we hope... More

Queenstown, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is adequate although I'm not sure why it has a 4 or 4 1/2 star rating. Check in was very helpful and rooms were adequate but nothing special. There was no offer to help with bags and the parking is very limited which was really inconvenient as it rained very heavily most of the time we were there.... More

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Dear guest, Thank you for sharing your experience with us and it's good to know you enjoyed our accommodation and services. Carparking surely is a challenge not only to our hotel but across many other business, however we do appreciate your comments and we are currently looking at all possible alternatives to make this service easier and better for our... More

Melbourne, Victoria, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

There are two signs of price gouging here. Firstly, the internet charges. After a 10 min chat over Skype, my allowance was done and my usage 'unacceptable' - that was a two hour allowance at $9.90. Secondly, you have to call room service for everything, with only coffee and tea available. At $189 per night, I think there should be... More

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Dear Katie, Thank you for sharing your comments and good to know you enjoyed our services and hospitality. In regards to the internet charges, I am sorry if the team did not clarify this to you, but the sign up works on a time limit (2 hours) and data cap (200mb) usage basis, whichever comes first. So I believe in... More

Christchurch, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on Saturday for one night. The check in was speedy and the room met our expectations. We went down for a drink at 5.30pm to the Ascot bar. It was quite busy but there were not enough tables and chairs for the patrons. One of the bar staff rushed around and got extra chairs etc which was great.... More

Was this review helpful? Yes 1
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Thank you so much for your feedback. Great to know that you had a great time with us and our hotel, services and location were all helpful to you. I have share your comments with the team in regards to the bar service and I am confident this will be taken very seriously moving forward. We look forward to seeing... More

Napier
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly front-desk staff who was very helpful when I checked in and offered me options of room type. As a member, I was informed of discounts if dining in - great service. A really nice hotel to stay in.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Great review! Thank you for sharing and we hope to see you again soon... All the best. More

2 reviews
4 of 5 stars Reviewed 1 week ago

A great place to stay with friendly staff and nice food. Our only complaint is that we asked for an extra blanket at 6.45pm and after going to dinner at the hotel restaurant we expected the blanket to be in our room. It wasn't there, but by then we didn't feel as cold so we just forgot about it. We... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

wops! We are sorry for this inconvenience and I am sure the team will take extra care in addressing blanket requests a lot quicker. Thank you. More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I spent five days at the Novotel, attending a conference and then conducting my own workshop. The staff were exceptionally courteous, friendly and being of assistance to me was clearly their pleasure. Even to the point of organising a last minute bunch of flowers on Sunday morning! Jan Sky CEO-ESI

Was this review helpful? Yes
Renato G, Manager at Novotel Auckland Ellerslie, responded to this review

Fantastic! Thank you so much for sharing and great to hear that you enjoyed our hospitality. We hope to see you soon... take care. More

Owners: What's your side of the story?
If you own or manage Novotel Auckland Ellerslie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Auckland Ellerslie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Auckland Ellerslie

Address: 72-112 Greenlane East, Greenlane 1543, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Greenlane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Auckland Ellerslie 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Odigeo, Travelocity, Hotels.com, Orbitz, Tingo, ACCOR, Venere and Priceline so you can book your Novotel Auckland Ellerslie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Auckland Ellerslie Hotel Greenlane
Accor Auckland Ellerslie
Auckland Novotel
Novotel Auckland Ellerslie Greenlane

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
View from room (2)
Viewed
Dining (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Greenlane with
any amenities