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Sao Mai Hotel

Bac Ha District, Bac Ha, Vietnam
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1 room 1 guest
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Sao Mai Hotel
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Rafz, Switzerland
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Well probably the worst hotel we ever did.... We stayed one night with 2 rooms. First the room smelled like a mix of humidity and sewer. Many things did not work properly (light, water, phone, Internet, doors, etc), the bathroom had a ventilator open to the corridor (while showering u can observe the corridor activity....). Not sure the hotel really... More 

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Melbourne, Australia
1 review
1 of 5 stars Reviewed May 9, 2015

Our room had no refrigerator ,mosquitoes flying around .The room just look it has not been cleaned .We each had a towel ,no hand towel and bath mat .We were trying to work out which was shampoo and body wash as the bottle was so old .My girl friend's room toilet bowl was covered in faeces and urine splattered everywhere... More 

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Travelers are raving about these Bac Ha hotels

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 9, 2015

I was told to ask for a room in the new building. But when we arrived I could not tell the difference between the new and old building. This is a very poor town and I guess relative to that, this is a good hotel. The room was modest, two twin beds but not clean. There was a dirty drinking... More 

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Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed April 5, 2015

The hotel looks nice from the out side but when you enter the room you see how bad it is. The rooms are big, which is nice but what I can't understand is why every room smell of sewage. We didn't have a strong water pressure in the shower so it was kinda annoying to use it.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed December 27, 2014

This hotel is unusual in many respects. There is no elevator so the porters enthusiastically carry your luggage on their shoulders and the stair well is open air, which didn't ease the smell. Room 426 had the smell of raw sewage and if that is your smell of choice, then I can highly recommend it. When our guide explained this... More 

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Ho Chi Minh City, Vietnam
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 2, 2014

The price of the hotel is reasonable. Big hotel with cheap price, locate in central of the town. Near Bắc Hà temple, Hoàng A Tưởng house.... The room is clean, restaurant is good, but the services of the restaurant's staff is not good. It's look like discrimination people. It's seem they don't want the Vietnamese. When we come there, they're... More 

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 26, 2014

We stayed one night in the hotel and had two rooms with 3 beds each. Rooms were pretty dodgy, pillow sheet was not washed and smelled. Blankets were washed but did not look too clean. You had to wait for 5 minutes for hot water after opening the tap (this was already announced on a sign in the bathroom). Some... More 

Was this review helpful? Yes 1
Nokomis, Florida
Level Contributor
184 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed April 30, 2014

Newly renovated the hotel is clean, comfortable and in a good location. A few blocks from the market area and on a quiet street it's also near restaurants. We ate on the street  with our driver and guide. 4 of us were stuffed with delicious food and well watered with beer for about $15. Breakfast in the hotel was a... More 

Was this review helpful? Yes 3
Calgary, Canada
Level Contributor
184 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed April 21, 2014

We stayed here one nite. The room was totally acceptable. The buffet lunch was tasty and they had north american things on the breakfast table. You don't go here for the view from the room... sleep there and get out of the room and experience the town. Everyone said this was "the" market in Vietnam... they were right. The sunday... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed February 20, 2014

Having read on the hotel's website that it overlooks the Sunday market we had asked for a room with such a view. the reality is that there are building and trees between the hotel and the market. It is just possible that from the top floor the end of the street with the market is visible but the claim is... More 

Was this review helpful? Yes 3
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