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Ventana Inn & Spa

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48123 Highway One, Big Sur, CA 93920
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821 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Ventana is an enchanting and special place perched above the Big Sur Coast, which is itself one of the most beautiful places in all of California and the U.S. It's an extremely exclusive, secluded property that offers you a feeling of serenity that is difficult to find anywhere else. The rates are steep, make no mistake; and despite the amazing... More 

Was this review helpful? Yes 1
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Thank you for such a wonderful, detailed review about your recent stay at Ventana Inn & Spa. It's always lovely to read a review that truly paints a vivid picture of what it is like to escape at Ventana. Our property is unique in the sense that we can be fully booked but you are able to feel like you... More 

Los Angeles, California
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I had an incredible stay at Ventana. We were upgraded to a room with a hot tub which made our weekend! Staff were incredibly hospitable. The view and atmosphere was just what we needed! Made our stay in Big Sur more than what we expected.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Thank you for choosing to relax and rejuvenate with us at Ventana! I am pleased to hear we exceeded you expectations. We look forward to welcoming you back to yet another relaxing escape from reality! Cheers, Steve Johnson General Manager Ventana Inn & Spa More 

Montrose, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was beautiful, quiet and well kept. Check in was a breeze with friendly and very helpful staff and I was so happy to receive a glass of wine after our long drive into Big Sur. The amenities were great; we used the communal fire pit, pool, euro spa, hammocks and walked the private trail to the restaurant for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

While I am pleased to hear you overall enjoyed you stay with us at Ventana, I am disappointed the restaurant did not meet your expectations. I have spoke to our restaurant manager in regards to your recent experience. I do assure you, this is not a typical Ventana experience and I do sincerely apologize unpleasant experience. I would like to... More 

Alexandria, Virginia
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights with my wife and took full advantage of the beautiful surroundings and impressive amenities. Pros: Large, comfortable rooms and tremendous spa facilities. Nature trails were also a nice added bonus. Breakfast was also fresh and tasty. Staff was professional and considerate. Cons: The Big Sur suites are a little noisier than one would like, given the... More 

Was this review helpful? Yes
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Thank you for taking the time to review your recent stay at Ventana. I am pleased you enjoyed your stay with us and the amenities of your luxurious Big Sur Suite. It's always a pleasure hearing our staff provided excellent service. We do look forward to your next visit with us. Cheers Steve Johnson General Manager Ventana Inn & Spa More 

Claremont, California
1 review
5 of 5 stars Reviewed 1 week ago

We've been coming to Ventana Inn for years and it never disappoints. I love so many things about it: the quiet, a late night soak in the Japanese baths, the walk through redwoods to breakfast. The staff are wonderful, accommodating and friendly. Previously we'd been disappointed in the restaurant but with the new chef it's become quite good. The property... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ventana M, Manager at Ventana Inn & Spa, responded to this review

Thank you for taking the time to review your most recent visit to Ventana! It's always a pleasure to welcome back guests time and time again. I am so pleased you continue to enjoy your visit each and every time. It is wonderful to hear our restaurant as met your expectations yet again. We look forward to welcoming you back... More 

Hillsborough, California
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had an amazing three night stay at the Ventana Inn. From the time we pulled up to check-in, to the moment we had to leave, the staff couldn't have been more friendly and helpful. The room was amazing, spectacular view, wine and cheese in the afternoon was lovely, and the food was delicious. We will definitely... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Thank you for such a gracious review regarding your stay with us at Ventana. Our goal at Ventana is to provide exceptional guest services and I am so pleased to hear we met those goals. Wine and cheese hour is definitely a favorite amenity enjoyed by many of our guests. Until we meet again, cheers! Steve Johnson General Manager Ventana... More 

Chicago, Illinois, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 4th or 5th trip to Ventana over many years and we have never been disappointed. It is luxurious without being pretentious. We always stay in a Big Sur Suite which we love due to the size and privacy. The service is fantastic - friendly and helpful again without being pretentious. Great hiking nearby. The only thing we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Thank you so much for being a repeat guest , time and time again. It's always a pleasure hearing you enjoyed your luxury guest room and friendly guest service. I am disappointed your dining experience did not meet your expectations. I would like to discuss your dining experience with you personally at your convenience. You may reach me via email:... More 

Kingman, Arizona
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great experience. The spa is expensive for what you get. Just OK. The overall location, dining and atmosphere is out of this world. I would stay there again in the fall. Very relaxing. We stayed in two different rooms and both had beautiful views and good location for walking to restaurant and pools. Breakfast sitting out on the patio... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Thank you for taking the time review your visit to Ventana. I am pleased to hear you overall enjoyed your stay with us. I am however disappointed your spa experience did not meet your expectations. I hope I am able to discuss this with you personally either by email: sjohnson@communehotels.com or by phone (831) 667-2331. Cheers Steve Johnson General Manager... More 

Los Angeles, California
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Ventana was always a favorite getaway...living only 25 miles away, it was our go to special spot. But then management changed and updates were needed. For many years we did not go back, until last weekend. And it did not disappoint. I felt rejuvenated and taken care of by, the now, more properly trained staff. The grounds have grown so... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Thank you for choosing to join us again for another relaxing escape in Big Sur. I am pleased you were able to enjoy yourself once again. I do apologize for the smoking guests in the room below yours. I will definitely take into consideration your recommendation. We hope to welcome you back again for a peaceful and relaxing experience. Cheers... More 

Stroud, United Kingdom
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have passed through Big Sur on a couple of occasions and totally missed why some visitors describe it as 'The Best Place on Earth', until our 3 days at Ventana that is! The resort is amazing; not indulgent luxury or cutting edge contemporary but perfect rustic charm. Leave here and you'll know you have had a break its just... More 

Was this review helpful? Yes
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

This review is perfect, thank you so much for finally taking the time to visit us at Ventana! I am so pleased you enjoyed the rustic charm of the Inn. I very much agree at least three nights minimum truly allows you to enjoy all the amenities the Inn has to offer. Our Chef Paul takes great pride in his... More 

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