We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Arrecifes Suites

Heriberto Frias Sm-2 Mz-14 Lote-7, Puerto Morelos 77580, Mexico
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Arrecifes Suites
Professional photos View all
Browse nearby
Hotel Arrecifes Suites
Hotel Arrecifes Suites
Hotel Arrecifes Suites
Write a Review

34 reviews from our community

Traveler rating
    9
    15
    7
    3
    0
See reviews for
9
18
3
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Spanish first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (9)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (12)
All months
the pas, manitoba
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel! One of my most relaxing vacations ever! Right on the beach. Other guests were all very friendly. Staff was amazing. Uncrowded beach. No fighting for loungers. Front desk was accommodating and helpful. Great views. Clean. Hammock hooks in every room and on the balcony. Small pool at Arrecifes 2 for your use. 10 - 15 minute walk... More 

Was this review helpful? Yes
Portland, Oregon
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 26, 2015

I've been traveling to Mexico for the last 20 years and would estimate I've stayed in 50 or 60 different hotels. I've never been given a room (in Mexico or anywhere else) that smelled so strongly of cigarette smoke. I don’t smoke and I don’t like the smell. When we opened the door to our room, we immediately asked for... More 

Was this review helpful? Yes 1
yellow_seahorse, Manager at Hotel Arrecifes Suites, responded to this review

Thank you for taking the time to write a review. We are very sorry that you had that experience. Our rooms are non-smoking but unfortunately we can not control what our guests do inside the room. We tried to do everything we could at that time to solve the smell in your room, like changing the linens again and put... More 

Moncton, NB
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2015

We stayed at Arrecifes II the last two weeks of January 2015. This is the newer building and is clean and very good value for the price. We booked a day before arriving so had to settle for a one room unit with balcony, bar fridge and microwave instead of a one bedroom unit with kitchenette. However, the staff were... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

We were a party of two families; 4 children. Worked great. Full kitchen--bring food to cook before coming to PM. Right on the beautiful beach, but tastefully not invasive. Rooms are clean with modern design. A bit out of the town, but still within walking distance.

Was this review helpful? Yes
Spokane, Washington
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 11, 2015

They will not pay to have the seaweed removed and it is so thick and you can't get to the water. The seaweed smells and it has plastic pieces in it and is dangerous. I feel like they are not trying to make the beach clean . I know the seaweed is a problem but they keep saying it's organic... More 

Was this review helpful? Yes 2
yellow_seahorse, Manager at Hotel Arrecifes Suites, responded to this review

We appreciate your comments. Although seaweed is naturally brought to the shore and through erosion turned into sand, we know people don't like it because it doesn't look nice, so we do pay to have it removed. As the beach is federal zone, the authorities are responsible of it, but due to some situation they are not being able to... More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2014

Great view of the Caribbean, and excellent swimming area. Rooms are nice, although a little more AC would have been appreciated for those of us not used to Mexico's heat and humidity! Still, good value.

Was this review helpful? Yes 2
Tappen, BC
Contributor
17 reviews 17 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 30, 2014

We spent two weeks in March and have already booked to return next year! You just can't beat the location - walk out of your apartment, and you are right on the beach. Arrecifes has a private beach area, with palapas, palm trees and lounge chairs. The suites are basic and every room has "quirks" but the staff does their... More 

Was this review helpful? Yes 7
Halifax, Canada
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 16, 2014

Spent the winter and plan to return. Excellent beach location, large one bedroom, self-catering, with king or two double bed units. Arrecifes One has 12 suites plus 2 studios. The suites have patios or balconies with ocean frontage and a shared beach area with palms and palapas. Snorkeling, long beach walks and warm swimming literally at the doorstep. Loved my... More 

Was this review helpful? Yes 9
Regina, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 12, 2014

My sister, brother-in-law and their baby stayed with myself and my baby here in Feb-Mar 2014 in a 2 bedroom suite. My parents and other sister also made good use of the suite though they stayed elsewhere. Booking: I contacted the hotel directly after having some confusion through Marand Travel (the go-to travel agency for Puerto Morelos) and had no... More 

Was this review helpful? Yes 9
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
View from room (1)
Viewed
Bathroom (4)
Viewed
Room/suite (12)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (4)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (9)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question