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Hotel Arrecifes Suites

Heriberto Frias Sm-2 Mz-14 Lote-7, Puerto Morelos 77580, Mexico
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1 room 1 adult
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54 Reviews from our TripAdvisor Community

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Edmonton, Canada
Level Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here one night after a week at a nice timeshare because it is reasonably close to the airport and is in a relatively pleasant town we have passed through before. We were fortunate to get the last room reserved as a discount price about 5 PM on a Saturday. The second floor room was the most basic offered... More 

Helpful?
Thank Bruce_Raynor
Pacifica, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Arrecifes Suites Hotel, on the beaoch in Puerto Moreles, has got to be the best place you can possibly stay in that town. We have just finished our second week-long vacation there, and can’t recommend this place highly enough. The staff is very friendly and courteous, the rooms spacious and clean, but best of all you have the best beach... More 

Helpful?
Thank David H
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

My family and I are about to conclude our 8 day stay at HA. We stayed in suite number 5. I knew from the reviews that we were not coming to an all inclusive or five star hotel. HA is more of an apartment. I will start of with the pros: The hotel is right in front of the beach.... More 

Helpful?
Thank SusyA
Calgary, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 18, 2015

I'll start by saying most previous reviews are accurate - good, bad and otherwise. It's a great location within P.M. as long as you're okay walking 15 mins under a hot sun (or in the rain) in a very humid environment to reach restaurants and shops or you can take taxi's costing about 20 pesos to the little beach town.... More 

Helpful?
2 Thank LuckyUsTogo
yellow_seahorse, Manager at Hotel Arrecifes Suites, responded to this review

We are glad that you consider our location one of the best in town (right in front of the beach and close to the downtown area), and that you liked the size of the apartment, the layout and the view as well as lots of shade in the private lounge area. The kitchen has the basic utensils to cook and... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2015

Having a suite was excellent. We cooked our own breakfast, and then sat on the chairs on the beach, walked, and did short trips to town and sites close to here. The suites are very basic and comfortable, no luxury but clean and nice. The personal was nice and very helpful. We spent here more than a week because it... More 

Helpful?
Thank Regina S
yellow_seahorse, Manager at Hotel Arrecifes Suites, responded to this review

Thank you, we are thrilled to know that you enjoyed your stay. It will be a pleasure to welcome you again. Best regards. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 20, 2015

I've stayed three times at this hotel with my family and we really like it. We've booked all three different city-view studio, ocean-view studio and ocean-front suite, the last one being our favorite because basically you just open the door and you're steps from the beach (I love watching sunset and sunrise by the beach). I used to go out... More 

Helpful?
1 Thank J4X T
Cape May Beach
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 7, 2015

We stayed in Suite 11. After reading some of the reviews after I booked I got a little nervous. I'm not sure what these people were talking about! We were arriving at 11:30 so I wrote in advance of an early check in option. I received a response the next day advising that we could do so for an additional... More 

Helpful?
1 Thank rudocp
yellow_seahorse, Manager at Hotel Arrecifes Suites, responded to this review

We appreciate your kindly comments and it encourages us to improve every day, we are glad to know that you had a happy stay and hope to see you again soon. Kind regards. More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 3, 2015

I traveled to Puerto Morelos with my wife and two kids. We stay a week. The suites are practical and modern. I stayed at Arrecifes II, which has two bedrooms (one with queen bed, one with 2 twin beds). Each bedroom has air conditioning, closet and bathroom. It also has a well equipped kitchen (refrigerator, stove, microwave, cooking utensils). It... More 

Helpful?
1 Thank Ponxo
kutztown, PA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 25, 2015

Loved everything about this little hotel, & would definitely return when the seaweed issue is ever over...read a lot of info on the situation, apparently since February of this year it's been bad, but the smell would wake us from a dead sleep at night if the breeze blew our way...& that was with the room all closed up &... More 

Helpful?
1 Thank Janice M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 23, 2015

Arricefes Suites own website is deceptive and void of some critical information. "12 suites, and 2 studios, all beachfront with an amazing ocean view" is what is says. The reality is different. Neither of the studios in the beach front building have an ocean view. They are located at the back of the building and look out over the parking... More 

Helpful?
1 Thank Catherine N
yellow_seahorse, Gerente at Hotel Arrecifes Suites, responded to this review

Dear guest, we are glad to know that you found the apartments nice, clean and pleasant. We have three room-types (Suite ocean-front, Studio ocean-view and Studio city-view) and we always honor the reservation as it was originally booked online. Sometimes when a guest arrives to the hotel decides that he would prefer a different room-type and requests an upgrade and... More 

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