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Marina El Cid Riviera Maya

Blvd El Cid Unidad 15 Puerto Morelos 77580 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center No Free High-Speed Internet Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates and Availability: $393 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 335 traveler reviews
  • What to Expect:
    • 4 based on 294 reviews Rooms
    • 4 based on 295 reviews Service
    • 4 based on 290 reviews Value
    • 4.5 based on 294 reviews Cleanliness
    • 4 based on 36 reviews Pool

Reviews of Marina El Cid Riviera Maya

( 1-10 of 337 )
Oct 6, 2008
1/1 found this review helpful

Stayed here from Sep 27 for one week. Here is how I'll summarize our trip. Front Desk / Reception : A+ Bell Boys : A+ Hotel Staff and waiters : A+ Restaurants : A + Did not have to reserve at all. Always available since it was off season. Food : A (Good to great but some stuff always repeats).... more

Oct 5, 2008
0/4 found this review helpful

I would seriously reconsider before booking at this resort. I am going to try and sum up my experience without writing a novel, but hopefully you take this review into consideration before booking at this resort. Service - absolutely horrible. We sat down numerous times during our week stay and never received a drink with our meal. If we did... more

Sep 19, 2008
4/4 found this review helpful

We had an amazing time! I do appreciate from talking to other people while staying at the hotel that our experience may differ greatly from staying off season, after the school holidays. We virtually had the place to ourselves and as a consequence, never had to wait on anything, could choose where we wanted to sunbathe at all hours of... more

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5 of 5 stars
Camdenton, MO
Sep 12, 2008
1/1 found this review helpful

We were married at the Marina El Cid resort last year in November. I apologize for not writing this until now. I was very pleased with everything. The resort was absolutely gorgeous and the level of service was impeccable. We had a challenge, a hurricane had hit the area approx. 8 weeks before our wedding date and did some damage... more

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2 of 5 stars
Rochester, New York
Aug 31, 2008
1/2 found this review helpful

I just came back from a 2 weeks stay at Marina El Cid. The hotel it self is not bad, we were at Building 18 which has a small ocean view. The room was airconditioned with a jacuzzi, it has a safelock where you can put your valuable belogings and a fridge stocked each day with water, beer & sodas.... more

Aug 31, 2008
2/2 found this review helpful

My wife and I went on our honeymoon here and enjoyed every minute of it. Overall, the hotel was very well kept, the room were superb, and the staff was amazing. The resort really was off by itself. You had to travel down a dirt road to get there and once you got there it was quiet and peaceful. The... more

Aug 29, 2008
2/2 found this review helpful

Great Hotel – Poorly managed We were at the Marina El Cid from June 12 to june 16. We split the 7 day vacation between marina el cid and Royal Solaris in Cancun. We were in one bedroom suite with 2 kids. Had rented a car for a week and it was great. A rental car gives you a lot... more

Management response from
HectorLopez, General Manager

Dear Guest: Thank you very much for letting us know your comments about our services during your stay. Your input helps us to detect all of our good points but more important are the areas we need to work with. It is good to read that you and your family enjoyed our resort and its facilities such as the pool,...

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4 of 5 stars
Boston
Aug 26, 2008
2/2 found this review helpful

We enjoyed our stay at the El Cid overall. Here is the long review, I hope it helps anyone considering a stay at the El Cid. We stayed for 1 week with our daughters (9 & 11) as well as another family with three daughters ages 7, 9, and 11. The kids had a great time and always had something... more

Aug 25, 2008
3/3 found this review helpful

Stayed Aug 15 thru Aug 18th with 2 teenage girls, loved the place and are looking forward to going back in December. Front desk reps were a pleasure. Best place was the lobby bar with our waiter (Carmen) very friendly also the pool bar. we loved the Mexican Resturant and thought every person went out of their way to show... more

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4 of 5 stars
River Edge, New Jersey
Aug 24, 2008
2/2 found this review helpful

My husband and I spent a week at Marina El Cid with our two girls, ages 9 and 6. We had a fabulous time. Check-in went smoothly, the time-share pitch was not a big deal. We didn't go with the Platinum upgrade and it didn't really make any difference. The front desk staff was very helpful - American Airlines lost... more

Reviews of Marina El Cid Riviera Maya

( 1-10 of 337 )
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