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All 23 Puerto Morelos hotels

Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Resort (All-Inclusive)   |   Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico
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Hotel Marina El Cid Spa & Beach Resort
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Ranked #10 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed yesterday
Konaeats Virginia Beach, Virginia
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2,701 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (592)
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English first
Virginia Beach, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wow. I don't have anything but good things to say about our family spring break here last week. The room was great. It was roomy, contemporary and clean. Housekeeping was excellent. The restaurants were ALL good. We have breakfast and lunch each day at the buffet and then hit a different restaurant each night. Although all were very good in... More

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Nine Mile Falls, Washington
Top Contributor
68 reviews 68 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went to El Cid for spring break with our teenage boys. They thought that it was the best vacation that they ever had- part of the reason was the perks we received after listening to the vacation club talk. We were in building 18 (1st floor)–what we thought would be quiet. Every morning we would hear the gas golf... More

Was this review helpful? Yes 4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your amazing review and for your stay with us. We are so glad to read that all your family had a wonderful stay with us and enjoyed everything that El Cid has to offer Thank you also... More

Atlanta, Georgia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just spent 8 days at El Cid, and it was the most relaxing vacation I've had in years. I travel often....6 to 8 times a year...all over the world...and I can't say enough about the staff of El Cid. They are the hardest working staff I have ever encountered. They are constantly cleaning and checking in on all areas of... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for your preference. It was so nice to read that you and your friend had a memorable vacation with us and enjoyed everything. Thank you also for sharing your experience on tripadvisor... More

Rochester, Michigan
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was my second stay at El Cid. This time I brought my daughter (17) and sister for Spring Break. All three of us had a great time! Never heard any of the construction and the place is very clean! All of us enjoyed the food especially the Italian Restaurant. Alberto provides incredible drink service on the beach. The service... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your lovely review and for your second stay with us. We are so glad that your family enjoyed our resort once again. Thank you also for sharing your review on this site and for recognizing Alberto for... More

Grand Forks, North Dakota
1 review
3 of 5 stars Reviewed 4 days ago NEW

We stayed here from Feb 6-Feb15 2014.THe food was always cold and made us sick 50 percent of the time.THe property was very nice and the staff was some of the best I have seen in my six years going to Mexico.But there was not much for couples to do. The beach was not at all what expedia made it... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for your preference. We are glad that you enjoyed the service of our staff and the beauty of our resort:) Our beach area is much better now and we regret if you felt... More

Regina, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We just got back from our vacation in Mexico and had a great experience at El Cid near Cancun. I'd like to warn other travelers, however, about getting scammed at the airport. We were late getting to our prearranged ride from El Cid because the computers were down at immigration at the airport(waited for over an hour). When we got... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your kind comments and for your preference. We are so glad that your family had a great holiday with us and that you enjoyed our services and facilities. Thank you also for sharing your experience on... More

Edmundston, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was our second trip here and we cannot say enough about the *Exceptional customer service* received from Albaro, Abrahim and Raymundo in the Alhambra restaurant. Santos, Natalio, Gerardo and Voletta at the bar in the lobby area,Marcella and Jim from the Concierge as well as Christopher at the reception/registration, Thomas, Security guard at the quiet zone, Chris from Entertainment... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for preferring El Cid Resorts. It was so nice to read that you had a relaxed holiday with us. Thank you also for taking the time to post your experience with us... More

Corunna
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I would like to address the bad reviews of the hotel that I feel were not exactly true or I feel need clarified. -The beach conditions: Some said it was rocky and you need water shoes. I was expecting a bunch of rocks I would be walking on, not the case. There are LARGE hunks of coral rock in random... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for your preference. It was so nice to read that all your family spent a nice holiday with us and that our resort meet your expectations Thank you also for sharing your... More

Chula Vista, California
1 review
4 of 5 stars Reviewed 1 week ago

Just had a week vacation at El Cid. Our daughter got married on the premises on April 4th. We had about 100 people there for the wedding out of San Diego so needless to say we booked a lot of rooms. Property is very clean and the staff is always doing some type of cleaning or painting. We liked that... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your great review and for celebrating your daughter´s wedding with us. We are so glad that everything was perfect on the wedding day and that your daugther and her husband enjoyed everything mainly the professional assistance... More

Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Have travelled many times to Mexico, first time at this resort. Would recommend to others especially families. We travelled as a couple. Stayed in building 18, very quiet at night and in morning. No issues with mosquitoes or issues being near mangrove. This hotel,is small and easy to get around. Pool great for families Beach nice well maintained raked every... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for your preference. We are so glad that you had a great stay in our resort and that you would like to visit us in another occasion. Thank you also for your... More

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Hotel Summarization (Beta)

What travelers say

  • Platinum Club(45)
  • Very good(38)
  • Room service(28)
  • Cliff jumps(25)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(10)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa & Beach
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
Marina El Cid
Hotel Marina El Cid
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos

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