We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Puerto Morelos hotels

Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
Hotel website
Hotel deals
Hotel amenities
Announcement
New Italian Trattoria
Save Saved
You added Hotel Marina El Cid Spa & Beach Resort to your Saves list
Hotel Marina El Cid Spa & Beach Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
79%
Ranked #10 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed yesterday
Dante M Repentigny, Quebec, Canada
  • Overview
  • Reviews (2,982)
  • Photos (2,960)
  • Location
  • Amenities
  • Q&A (13)
  • Room tips (716)
  • More
true
Write a Review

2,982 people have reviewed this hotel

Traveler rating
    1,353
    996
    364
    166
    103
See reviews for
1722
724
17
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (716)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Repentigny, Quebec, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I must say that we were pleasantly surprised to discover this hotel in the Mayan Riviera region. We have done several trips as a family and this was one of the most pleasant ones by far!!! Staff was very pleasant and helpful. The food services and varieties were very good and had very good taste as well as freshness. Upon... More

Was this review helpful? Yes
Columbus, New Jersey
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just got back last evening. Resort is extremely clean and well kept. Staff very friendly and most go out of their way. Jose makes great cappuccino's at the central bar. Stayed in building 22-new section: rooms very nice overlooking the new pool and beach-beautiful views. Since a lot of Americans visit this resort, I was surprised and not happy that... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We just got back from a fabulous week at this lovely resort. The rooms were great, the grounds and facilities beautiful, the food was good, and the activities well-planned. We would definitely book there again. (Hint on wifi: I found that if I got up early, the wifi worked great in our room. Later in the day, it only works... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

Had a fun time with my family for 7 days. This resort has enough to keep you entertained, timeshare, spa, pools, shows etc. Food is good and fresh. Staff is very friendly and helpful. Drinks are ok, usual corona and modelo. Only con is the beach. It's bit rocky but still has plenty to offer. I would go back to... More

Was this review helpful? Yes
Maryland
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent 5 days at Hotel Marina El Cid Spa and Beach Resort in July. I have been to other AI's in the Riviera Maya area that may have been fancier, but this resort is listed as a family resort. It was extremely clean and staff were very helpful and kind. We paid extra for the Platinum package which gave... More

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We recently returned to Marina El Cid after a few years' absence. How beautiful it is! The recent additions - new buildings, the spa, the restaurants -- all even better than before. The rooms and grounds are impeccable; the staff is friendly and helpful. A perfect start to a vacation -- or any day -- massage at the spa. Paulo... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

One word to describe the hotel would be beautiful. The place is gorgeous. It is definitely a family place so if tons of kids annoy you then this is not the place for you. The staff works very hard and are wonderful. Management not too much. The restaurants are purposely understaffed making the waiters work twice as hard. Please remember... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind review and for selecting our resort. It was so nice to read that you and your girlfriends had a nice holiday with us and enjoyed the beauty of El Cid. Thank you also for... More

abay
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Second time we selected to stay w/ El Cid and it was just as good as the first time. Pools and hot tubs are very well maintained along with there grounds, just beautiful:) If you are looking to go some where just to relax we definitely recommend this property. Several restaurants on property we dine at the latest addition the... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your fantastic review and for your second stay with us. We are so glad that you and your husband had a nice vacation with us again and enjoyed our resort and the service from Victor and... More

New York City, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed there for 4 nights and it was great. Nice resort, good place to relax and the food was very good. The staff was very nice, especially Alan from the Italian Restaurant. I would definitely go back and recommend it to family & friends.

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your excellent review and for your preference. We are so glad to know that you had a nice vacation in our resort and enjoyed our Italian restaurant and the service from Alan. he is a great... More

NYC
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a family place, platinum club (which we were) or not. El Cid staff are always ready to take are of you at a whim. The grounds are enormous with many restaurants. My only gripe is that the buffet food becomes monotonous after 7 days and the food preparers don't wear gloves and the location of the resort is... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your preference. We are so glad to know that you had a happy vacation with us and enjoyed our services and facilities. Thank you also for sharing your review on this site... More

Owners: What's your side of the story?
If you own or manage Hotel Marina El Cid Spa & Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Marina El Cid Spa & Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Platinum Club(45)
  • Very good(37)
  • Room service(27)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Tingo, HotelTravel.com, Hotels.com, BookIt.com, BookingOdigeoWL, Otel, Venere and Priceline so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos

2,960 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2918)
Viewed
Room/suite (352)
Viewed
View from room (191)
Viewed
Hotel & grounds (510)
Viewed
Pool/beach area (772)
Viewed
Dining (203)
Viewed
Family/play areas (36)
Viewed
1:17
Videos (3)
Viewed
Bathroom (29)
Viewed
Business center/function rooms (13)
Viewed
Other (809)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (2)
Viewed
Other (28)

Near Hotel Marina El Cid Spa & Beach Resort

Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Puerto Morelos #9 Luxury Hotel in Puerto Morelos #10 Spa Hotel in Puerto Morelos #10 On the Beach Hotel in Puerto Morelos #10 Top resorts Hotel in Puerto Morelos #11 Romantic Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort. • Exclusive large suites. • Great All-inclusive Resort. • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 
Number of rooms
342

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Marina El Cid Spa & Beach Resort and other travelers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer