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Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
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Hotel Marina El Cid Spa & Beach Resort
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Hotel Marina El Cid Spa & Beach Resort
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3,182 reviews from our community

Traveler rating
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    1,059
    385
    171
    108
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed at El Cid for ten days and we had a great time. The new area is nice but a little out of way. Pool is heated so that is good. The main pool and beach is best. The pool Bartenders are great and Jhonny's special cools you off. Victor in Italian Restaurant made our Christmas Eve dinner special. Eli,... More 

Was this review helpful? Yes
Mexico City, Distrito Federal, Mexico
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed more than a week and had the chance of dining at each restaurants. They are all good. The buffets are very good. If you want a quiet hotel, this is not for you. The " entertainers" at the pool are so loud with massive loudspeakers that is it impossible to sit on the beach and try to listen... More 

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Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family returned from El Cid last week. That was our second visit to El Cid in less than a year. This time we traveled with the group of friends, 18 in total. Chief Concierge, Sara was excellent in coordinating our accommodation and speciality restaurants reservations, including one birthday celebration. Resort is maintained in a superb condition. Service in restaurants... More 

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great review and for your preference. We are so glad to know that you all enjoyed your family vacation in our resort. Thank you also for sharing your review on this site and for your compliments... More 

New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel and its grounds are very nice, the food is very good and the workers are great! I was there with 15 people for a birthday party. The staff at El Cid were friendly and helpful in making the party a blast. The grounds are well kept and clean. Room service, very fast. I did stay in one of... More 

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your lovely comments and for your stay with us. It was so nice to read that all your friends had a nice holiday in our resort and enjoyed all our services and facilities. Thank you also for... More 

Windsor, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful time. We upgraded to the newer section by the infinity pool and it was worth it. We had the choice of a higher floor room with a vew, or ground and we opted for ground floor with a patio. The food at all the speciality restaurants was excellent and the buffets by far better than many... More 

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the Staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your amazing comments and for choosing our resort. We are so glad to read that you spent a relaxed holiday with us and enjoyed our service and everything that El Cid has to offer. Thank you also... More 

Saskatoon
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The place was very clean! They have staff all over the place cleaning, painting and repairing things every day. Gold star for effort on that. Most of the staff there in all areas seem to be pleasant and eager to earn a tip. We tipped close to all of them we ever talked to, and I didn't see any of... More 

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your excellent review and for your preference. It was so nice to read that all your family spent a great holiday with us and enjoyed our facilities and the attentive service from our hotel staff, our... More 

New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

We traveled Dec 6-13, 2014. Stayed in building 23-1st floor. This building a new one. Our building has lift. Beach - you need swimming shoes if you going to swim. It mix of sand and rocks in the water. Couple days was a lot of seaweed. So mostly we stayed in the pool (but we prefer salt water) Food-strange but... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind comments and for your preference. We are so glad to know that your family spent a nice family vacation with us. Thank you also for sharing your experience on this site and for your suggestions... More 

Spartanburg, South Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We traveled to El Cid in July with a 17 and 14 year old. They were thoroughly entertained at the resort as there was enough to do and it was big enough for them to explore different areas. The snorkeling right out of the hotel marina far surpassed the "tourist route" that we did one day to Isle Mujeres .... More 

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind review and for your stay with us. We are so glad to know that your family had a great holiday with us and enjoyed our facilities and activities:-) Thank you also for sharing your... More 

Kitscoty
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We are just arriving home from an 8 day vacation. Our kids, 14,12 &7 loved it. The staff is very pleasant. Loved the Congo beach bar and Gilberto, our pool waiter was fantastic. Juan the Congo bar tender greeted our kids by their first name. Wonderful nightly entertainment. Marco, activities coordinator was wonderful with the kids. Definately eat at the... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your amazing review and for your preference. We are so glad to know that all your family had a happy holiday in our resort and enjoyed our facilities and the service from our staff. Thank you also... More 

Saskatoon, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I just returned home from our family vacation in Mexico and we stayed at the El Cid Marina & Spa in Puerto Morelos! First off I have to say we had an amazing time despite some things that were not so great!! I will start with the PROS! -I want to start off by commending the staff at El Cid... More 

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the Staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind review and for your preference. We are glad to know that you had a nice vacation in our resort with the exceptions that you described on your review. Thank you also for sharing your... More 

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Hotel Summarization (Beta)

What travelers say

  • Platinum Club(44)
  • Very good(35)
  • Room service(25)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#7 Family Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#10 Spa Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos

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