We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Marina El Cid Spa & Beach Resort

Travelers' Choice award winner
Hotel website
Hotel deals
Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Special Offer
Up to 55% Off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Marina El Cid Spa & Beach Resort
Professional photos View all
Browse nearby
Hotel Marina El Cid Spa & Beach Resort
Write a Review

3,577 reviews from our community

Traveler rating
    1,656
    1,186
    432
    178
    125
See reviews for
2,034
880
22
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (940)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3577)
  • Mar-May only
    (1165)
  • Jun-Aug only
    (899)
  • Sep-Nov only
    (535)
  • Dec-Feb only
    (978)
All months
Patchogue, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

Fabulous! The all inclusive is the way to go. We loved it. They couldn't do enough for us. The staff at this hotel was super; friendly, always had a smile on their face, and excellent service. The pool staff was fantastic. Gustavo was the best. It was extremely relaxing. Had a wonderful time. Hotel grounds are beautiful, rooms were wonderful.... More 

Was this review helpful? Yes
Birmingham, AL
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice property, well kept, with lots of greenery and wildlife. There were very nice employees, for the most part. Most restaurant servers and housekeepers were super nice. The ladies working pool and beach service were so sweet. One pool bartender, not so much. Joaquin and Abraham at the main house lunch buffet were very attentive and a pleasure to encounter.... More 

Was this review helpful? Yes
Rockford, Illinois
1 review
4 of 5 stars Reviewed 2 days ago NEW

We were a family of 10, 6 adults and 4 children ages 2-8. There was plenty to do for all of us. The pools are beautiful, well kept, clean and so very warm. The staff is superb, they really try to make sure your stay is all that you want it to be. I enjoyed it very much, and will... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your excellent review with us. We aim to ensure our guests stay is as comfortable as possible, all the reviews of this site motivates us to be better day after day. It will be a privilege to serve you all again in another occasion and thank you again for your great... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I want to start by saying El Cid was a wonderful, clean relaxing resort. The food was all good, especially the Marina Restaurant. We stayed in building 21 which was overlooking the ocean and infinity pool. Great spot if you want to relax, the other end of the resort has much more activity if that's what you are looking for.... More 

Was this review helpful? Yes 1
Lee's Summit, Missouri
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was our second time to stay at El CID. We plan to return annually with our family. Very clean rooms and well-kept grounds. Great service. Decent food options. Fun pool activities. Beach is a bit rocky, so bring water shoes. Enjoyable evening activities. We can't wait to get back and see our pool server, Gilberto from the Congo Bar!

Was this review helpful? Yes 1
El Paso, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

My mother, father, sister and myself traveled to Puerto Morelos, El Cid resort and had a great time. My mom and sister say they enjoyed the great buffet for breakfast, lunch and dinner at the Alhambra restaurant. My dad and I enjoyed the food as well but I would like to remark the great service we got from all the... More 

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your review on tripadvor. We aim to ensure our guests stay is as comfortable as possible. Noticing our efforts inspires us to continue to be among the best in our field and we are so glad that you and your family enjoyed everything that El Cid has to offer. We hope... More 

Milford, Connecticut
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I would like to begin by saying I am not an unreasonable traveler it takes a lot to really affect my trip, I always check my hotels on tripadvisor but I try to take them with a grain of salt, not having a mint on my pillow or not being greeted with a smile is not important to me. That... More 

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for your stay with us. We sincerely regret that your experience with us was not as you expected to be. We are always improving our resort on the aspects that are in our... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Booked this hotel because it looked like mostly ocean front or view. It was all that. Great place to stay. Our butler Jesus was awesome. He rose pedaled my husbands and my room the last night we were there. Seaweed on one side of the beach was not great but the other side was ok. Family had an awesome time.... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great review and for your preference. We are so glad to know that all your family had a happy vacation with us. Thank you also for taking the time to share your comments on this site... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall this resort is nice, it is perfect for your family of four with two small children or teens. My wife and I spent a week here from may 16-23. The weather was beautiful the grounds around the resort was beautiful as well. I will upload pics, the restaurants were nice just remember it's all inclusive you are not going... More 

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great comments and for your stay with us. We are so glad to know that you had a lovely holiday with us and enjoyed our service and the beautiful Caribbean sea. Thank you also for sharing... More 

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just came back from a fantastic 5 night stay May 16-21st at Marina El Cid, where we wished we could have stayed longer!! What a great time! While there is a lot to do there, our biggest joy by far was doing nothing! And eating! My wife and me and our three grown daughters sat on the beach under... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Platinum Club(36)
  • Very good(29)
  • Room service(21)
  • Great time(19)
  • Cliff jumps(17)
  • Pool area(13)
  • Bedroom suite(13)
  • Mexican restaurant(9)
  • Ocean views(8)
  • Lobby bar(6)
Questions? Get answers from hotel staff and past guests. Ask a question

3,359 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3301)
Viewed
Room/suite (410)
Viewed
Pool/beach area (901)
Viewed
Hotel & grounds (610)
Viewed
Family/play areas (48)
Viewed
View from room (226)
Viewed
Dining (231)
Viewed
Bathroom (31)
Viewed
Business center/function rooms (13)
Viewed
1:17
Videos (3)
Viewed
Other (828)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (12)
Viewed
Family/play areas (1)
Viewed
Dining (8)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (3)
Viewed
Other (14)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay