this is by far the worst hotel we have ever stayed in. I have travelled all over the world and stayed in many 5* hotels and this hotel does not come any where near a 5* I would just about give it a 3*. First of all let me start with the bad reports first. 1) The loud speaker around... More

My wife and 2 boys (7 and 11) just returned from our trip to El Cid Feb. 3. This is by far the best place we have stayed and we have stayed at nice places such as Dreams and so on. The pool there is just unbeliveable and I thought my 2 boys were gonna wear the jumping rock out!... More

We just returned from our awesome vacation. Can't say enough about the El Cid resort itself, clean grounds, friendly waiters and bartenders, great food, and so on. However, we booked our vacation through a "promotional offer" on the website and were told we had to stay at a "private VIP suite" that was not part of the main resort. We... More

Just returned from a week at El Cid..... Very Very nice resort, ground are excellent, food good, drinks good, pool the best i have seen in a while, beach excellent. Now to the BAD point..... When you frist walk in after traveling ALL DAY, you get an UPSALE... because they dont have any rooms togeather for a group of 6... More

We were assigned a room my very fussy husband did not appreciate. We were told there was nothing else available - but next day, thanks to the chief concierge, the lovely Julieta Ferrada, who has amazing people skills, we got a fabulous room suitable even to my husband.Family peace restored. The El Cid staff is helpful in every way. The... More

We just returned from 10 days at El Ci Marina. The grounds were the most beautiful that we have encountered in any hotel we've stayed in Mexico. Unfortunately the weather was not the best - cloudy most of the time and at least some rain every day but 2. We heard that is very unusual for this time of year.... More

Well....Alberto was awesome at keeping the beverages coming at the pool and he remember's what you want even when you create your own....Make sure to tip,as they do not make alot....never lets your drink be empty.....And also at front desk Pailo...was wonderful to deal with,and he cut us some slack being my birthday and all.....very nice Resort,only downfall.....no nightlife and... More

I have to give these folks a 5 out of 5 because this place is run so well. This is the first resort I have stayed at ever, in Mexico or anywhere else. I was amazed at how clean and well maintained everything was. The food was fresh and excellent, only had one bad meal and that was at the... More

This was our first trip to this resort, and we were very happy with the experience. The hotel itself is very nice, very clean, and the service was excellent. Gift shop on the main floor was very helpful, for anything last minute you may need, except every time we bought cigarettes there, which was often, we were charged a different... More