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All 23 Puerto Morelos hotels

Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
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Ranked #10 of 23 Hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed yesterday
Kalliany A Tempe, Arizona
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3,019 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (727)
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English first
Tempe, Arizona
1 review
5 of 5 stars Reviewed yesterday NEW

My parents, brother, sister, and I had never been on a real family vacation. I could not have asked for a better place to have our vacation at! We received top-notch service, quality, and the most amazing customer service! Victor Rodriguez at the Trattoria D'Gulio Cucina Italiana gave the most amazing service I have ever seen. I would give him... More

Was this review helpful? Yes 2
Fontana, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Late post but i just had to share. We go to Yucatan/Cancun every year in late July/Aug for a month. 3 weeks in Merida and a week in Cancun. After out trip last year we decided not to stay in the hotel zone for a while. So I went to TripAdvisor and looked into places near the zone. Up came... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for your stay with us. We are sorry to hear that you were not satisfied in any aspect during your past stay with us. Our staff is our biggest asset and it really... More

East Greenbush, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I returned again this year for a one week stay at El Cid. Without a doubt, the many people who work here make it a very relaxing, enjoyable vacation. Pedro M for drinks on the beach is the best. The waitstaff at the new Italian restaurant were helpful, friendly, attentive. The updates to the resort are beautiful... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your wonderful review and for your second visit to our resort. We are so glad to know that all your family had a lovely stay with us again. Thank you also for recognizing Pedro for his nice... More

Avon Park, Florida, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stay here and we were very impressed with the hotel. We travel a lot and have experienced many different hotels. We upgraded to the platinum level and made the right choice. There were six of us and we had requested 3 rooms top floor with ocean views together. We were not disappointed. The rooms were great and the... More

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for choosing our resort. We are so glad to know that you and your friends had a lovely holiday with us and enjoyed the warm service of our hotel staff. Thank you... More

Calgary, Alberta, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed here in April 2014 and had an amazing time, the hotel was absolutely beautiful very well kept, with manicured gardens, lagoons with alligators and crocodile's which were amazing to see from the other side of the fence. The food was great we never left hungry. But the wonderful customer service was what truly made this... More

Was this review helpful? Yes 5
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your awesome review and for your preference. It was so nice to read that you and your husband spent a relaxed holiday with us and enjoyed our services and ammenities. Thank you also for sharing your... More

Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently stayed here for 9 days on a family trip. My husband & i honeymooned at this resort 7yrs ago, so were excited to go back! We love the more remote location, options, weather, and plethora of chairs/hammocks/outdoor beds to use! Upon returning, the resort has become much larger - so felt less private & serene. The food quality... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind review and for your second stay with us. We are so glad that you had a nice holiday in our resort again excepting for the details that you decribed in our review. Thank you also... More

Naples, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I just returned from another trip to The Marina El Cid and had fabulous time once again. We have visited this resort many times and each time we have the best time ever. The staff always makes you feel at home and are always willing to make your stay one of the best. We just love the... More

Was this review helpful? Yes 4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your wonderful comments and for your third visit to our resort. We are so glad that you and your husband spent again a nice vacation with us Thank you also for your kudos for Sara, Julio, Gerardo... More

Brooklyn, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Every time we arrive at Hotel Marina el Cid Spa and Beach Resort, our second home, the first person we see is Julio, the very welcoming and accommodating head butler. After check in we are assigned a butler. During our 18 day stay in June 2014 we had the extreme pleasure of having Alejandro Zermeno. We have always been assigned... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your frequent visits to our resort. It was so nice to read that you had a relaxed holiday with us again and that you are visiting our resort next month:-) Thank you... More

Calgary
Top Contributor
111 reviews 111 reviews
23 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 1 week ago

kind of funny trip advisor reminds me that I have reported on this resort many times before. Simple reason why......we keep coming back. We have freaquented this resort many times and we will continue to show up here and have a stay. The front desk help was incredible this time, we booked online last minute. Silvia at the front desk... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your excellent review and for keep coming back to our resort through all this years. We are so glad that you had a nice stay with your husband once again and that you enjoyed our service... More

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip to Mexico and it won't be our last. Marina El Cid was everything we hoped for, and more. The Platinum Club upgrade was worth it for the guaranteed ocean view room alone. The rooms are very modern and tasteful, no tacky tropical decor here. We stayed in building 21, 3rd floor, and overlooked the infinity... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your perfect review and for selecting our resort. We are so glad to know that you had an excellent vacation with us and enjoyed our resort and you first trip to Mëxico. Thank you also for sharing... More

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Hotel Summarization (Beta)

What travelers say

  • Platinum Club(45)
  • Very good(37)
  • Room service(27)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
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Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos

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