Just got back from a weeklong stay and felt I owed everyone on trip advisor a report. Our group consisted of 2 families with "kids" ages 23,21,19,17,15,and 10. We have travelled extensively in Mexico. We have stayed at The Gala(twice), the Palladium (3 times),Canun Palace, Iberostar Cozumel, and Barcelo Huatulco, as well as stays in Jamaica,and all over the US.... more

My family and I stayed at El Cid from June 27 to July 6, 2009. The main reason for this trip was to celebrate our 15th anniversary. I have to say that this has been the BEST resort we have ever stayed at. The one-bedroom apartment is huge, very spacious, with two full bathrooms, full kitchen and lots of storage.... more

First we would like to thank the entire staff @ El Cid Hotel and Marina. We came although there was a scare about the outbreack but it turned out to be an unforgetable vacation we had ever had. The place was peaceful , relaxing. and safe. My children roamed around the place by themselves there were so much activities everyday.... more

Spent a week at El Cid with my husband and two sons, ages 10 and 8 from 6/17-6/23. We met friends there with children the same ages and all had a fabulous time! HOTEL/ROOM: The hotel is beautiful and very clean! The grounds and landscaping are gorgeous and well maintained. We had a one bedroom/2 bath suite and it was... more

I am a "veteran" Riviera Maya/Yucatan Peninsula traveler, having been married there in 2001 and been on several vacations there since then. My husband has been to this area multiple times and stayed at the El Cid Mazatlan for 6 weeks in the recent past also. This was the first time we brought our children to Mexico and for the... more

I stayed in Mid June 09 for 6 nights and we really enjoy it. We travel from Monterrey Mexico, and basically everything was great. Totally family oriented, which suited our needs, buffet restaurants were pretty good considering that food was made for massive people but the night restaurants were excellent in all the sense, food, ambience and service. Even though... more

We agree with all the positive comments. Staff incredible so nice. We have had the chance to go to 5 stars resort like the four seasons and this place should be proud of their staff because they belong to a 5 stars hotel and they make us feel that way. Abraham at the pool bar, was so considerate that the... more

These are some of the nicest rooms we've stayed in anywhere - very spacious, relaxing and nice decor, CLEAN, and staff was responsive to requests for extra water, etc (although it might take a day or so). The staff throughout the hotel ranged from polite to extremely nice and fun to talk to. We would especially like to thank Miguel... more

We have stayed at four different All inclusive resorts in the cancun/riviera maya area over the past five years, and I have to say I have never before felt the need to write a review . (before now) I know you can't please everyone and have taken that into consideration each time planning a vacation. With that said I will... more