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Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
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Hotel Marina El Cid Spa & Beach Resort
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Hotel Marina El Cid Spa & Beach Resort
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3,261 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Contributor
11 reviews 11 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Traveled January 21-28th. I have been to at least 8-9 resorts in the Riviera Maya area. I can say that this may not be the best one but it is one of the better choices. It is located in the small fishing village of Puerto Morelos, although we have never ventured out. The resort is spread out among several nicely... More 

Was this review helpful? Yes 4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your nice review and preference. We aim to ensure that our guests stay is as comfortable as possible and we thank you also for appreciating our efforts to please our guests. I will share your kind comments with Carlos at the Alhambra, he will be so happy. Esta es su casa amigos and thank you... More 

Gatineau, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service was excellent at all times. The staff was very welcoming. There was always someone cleaning somewhere. Excellent family resort. The food was very good, we particularly appreciated the Mexican Restaurant. The Seafood Restaurant was disappointing. The food in the main lobby was fresh, the staff friendly. We especially appreciated Luis by the pool. His service was exceptional, always... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: How very nice of you to write about your past experience at Hotel Marina El CId Spa & Beach Resort. We are pleased that Luis and the rest of our team contributed in making your vacation memorable, our staff take the honors in our resort. Noticing our efforts inspires us to continue to be among the best in... More 

Oakland, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Driving to Marina El Cid was a bit of a challenge in many ways. The road was not well marked. We kept ending up in the commercial port or an area where they are doing a lot of construction. We navigated potholes large enough to swallow a Cadillac and found Marina El Cid. Upon arrival, Marina El Cid looks straight... More 

Was this review helpful? Yes 11
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your kind review and thank you for selecting Hotel Marina El Cid Spa & Beach Resort. We are pleased that you had a relaxed holiday with us. Thank you also for your suggestions that are really useful for us, your review encourages us to never forget our guests needs and suggestions and by the way... More 

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our family of 6 had the pleasuere of spending a week from January 17 - 24, 2015. We had two rooms, Bldgs. 18 & 19. They were next to the swampy body of water everyone kept complaining about in the the comments I read. They complained about smell and mosquito's. We didn't have a problem with either. Time of year... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your awesome review and for your preference. We are so glad that you and your family had a pleasant holiday with us and enjoyed our service and facilities. Thank you also for sharing your experience on... More 

WAUSAU
1 review
5 of 5 stars Reviewed 4 days ago NEW

Overall a wonderful experience. The grounds well kept, super clean rooms, great hospitality and good food. The staff was super friendly and attentive. The entertainment staff members were awesome. My kids really enjoyed hanging out with them, they were full of energy and encouraged participation. We are confident that we would return to El Cid. We would like to give... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: Thank you for chossing Hotel Marina El Cid Spa & Beach Resort for your past vacation. We are pleased to know that our resort exceeded your expectations and that Thania contributed in making your holiday happy and comfortable. Your review inspires us to never forget our guests needs and I will make sure to share your praise with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Isaac Garita was our amazing, helpful and accommodating Butler. Thanks Isaac for making our stay amazing! You went above & beyond to ensure we had what we needed each day. You were always happy, positive & polite. Thank you for all your efforts

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your preference. We are so pleased to know that Isaac contributed in making your holiday memorable, will share your kind comments with him. Thank you again for sharing your experience on tripadvisor, for... More 

Long Island, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from a three-week stay at the Hotel Marina El Cid Spa and Beach Resort on the Riviera Maya, Mexico. We have visited this beautiful resort previously, and we, once again, expected to find immaculate grounds, manicured lawns, colorful blooming flowers, spacious accommodations, comfortable ambiance, refreshing cocktails, delicious meals served in up-beat restaurants, polite and well-trained staff, and,... More 

Was this review helpful? Yes 4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: Thank you for selecting Hotel Marina El Cid Spa & Beach Resort once again. We are pleased that you spent a nice vacation with us and enjoyed everything that our resort has to offer. Your review encourage us to never forget or ignore our guests needs and comfort during their stay at our resort. We look forward to... More 

Fredericton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My friend and I had the pleasure of spending the week of January 10-17, 2015 at the Hotel Marina El Cid Spa & Beach Resort. From the moment we stepped in the lobby at check-in time up to our departure for the trip home, we were treated to the wonderful Mexican hospitality and an amazing service from the entire staff.... More 

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I thank you for your nice review and for your past visit. We are pleased to know that you spent a nice holiday in our resort and that our staff contributed in making your holiday comfortable. Your review inspires us to never forget... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

I booked this trip via Hotwire at a very good rate, and was pleasantly surprised with the resort. It was beautiful. The grounds were well-kept, landscaping beautiful. We enjoyed viewing the crocodiles, iguanas, and liked the mangroves. Staff was great. Most of them were personable, and attentive. They went out of their way on several occasions, giving us rides around... More 

Was this review helpful? Yes 5
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your past visit. We are pleased to know that you spend a happy family vacation with us and that our staff contributed in making your holiday memorable. Your review inspires us to never... More 

Tisdale
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We returned to Marina El Cid for another week long stay in January. Everything was as great as we remembered it with some amazing new additions. We were put in an oceanview room in one of the new buildings, it was clean, comfortable and had an amazing view. All of our special requests were accommodated and I have nothing but... More 

Was this review helpful? Yes 6
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your frequent visits to our resort. We are so glad that you and your family had a pleasant holiday with us again and enjoyed our new rooms. Thank you also for sharing... More 

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Hotel Summarization (Beta)

What travelers say

  • Platinum Club(44)
  • Very good(35)
  • Room service(25)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#7 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Spa Hotel in Puerto Morelos

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