Overall, we had a great time at El Cid and will hopefully find another good deal next year to be back. My husband and I traveled with our 1 1/2 year old, so we were not interested in night life and/or excursions. The resort was the perfect size (we've stayed in other all-inclusives that were so big, there was a... more

We stayed at the El Cid 12-23 to 12-31. Everything was amazing. We had a problem checking in Christmas Eve, our room wasn't ready and the room they gave us had a few problems. They quickly remedied the problem in the morning and we were off to a great vacation. The breakfast and lunch was great. Like many all inclusives... more

Overall this was a great experience for our family. It was a nice, quiet hotel with immaculate grounds and the food was wonderful. We loved the beach and the pool, and we enjoyed the spa. Shout out to Hector and his staff at the restaurant by the pool. Thanks for all your help and service whenever we needed it. You... more

When we checked in we were given a regular room instead of the one-bedroom suite that we paid for. It took about two hours until we finally got settled into the suite that we had booked. Not a good start. Our suite was very nice with a large balcony and great view. Except we could not enjoy our balcony because... more

The El CId was clean, service oriented and safe. Great activities offered for all family members. Exceptional staff--always willing to help and service you in a prompt and appropriate manner... always taking an interest in you and in making sure your stay is enjoyable and relaxing. Outstanding food. Great weather. Would return to the El Cid in a New York... more

I guess when you plan 13 months in advance to give your family a trip for their Chiristmas gift (2008), you have expectations that you will get what you booked. We had a party of nine and booked 1-one bedroom suite and another three bedroom suite. Upon arrival at the resort & we were told that the three bedroom suite... more

I am currently staying at the El Cid. I am a travel agent owner, am here to see the resort before recommending to my clients. I asked for a tour of the resort and ended up with people trying to sell me a time share. I clearly told management and the people at the front desk who I was and... more

Since my last visit 12 months ago numerous improvements have been made. Transportation to and from the airport have improved and were on time. Check in was painless and greatly shortened in time. Staff was better trained and very courteous. Food at El Alcazar was much improved and variety of menu from day to day a big improvement. La Alhambra... more

My husband and I recently returned from the Hotel Marina El Cid and would like to let everyone know that this resort was Awesome!!! We regret not bringing our kids because watching everyone else with their kids it looked like the kids had a great time. The kids club was always full of kids and they looked like they were... more