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All 23 Puerto Morelos hotels

Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
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79%
Ranked #10 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed yesterday
kerienichole pennyslvania
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  • Reviews (2,904)
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  • Room tips (678)
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2,904 people have reviewed this hotel

Traveler rating
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    967
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (678)
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English first
Los Angeles, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

We are frequent visitors to this area and were very excited to stay at the Hotel Marina El Cid with the added Platinum Club service, especially after reading all the positive reviews online. But sadly we ended up more disappointed than impressed. Pluses included: perfect location, magnificent property, gorgeous beach views, staff like Giovanni, Josue, and Ivan in the Mediterranean... More

Was this review helpful? Yes
pennyslvania
1 review
5 of 5 stars Reviewed yesterday NEW

Our family loved the Marina El Cid!!! We could not have been happier with our experience! The first day was a little rough with the sales pitch but it was short and we were in our room quickly to unpack, grab our water shoes and suits, and hit the beach! Before we went to our room though, I booked our... More

Was this review helpful? Yes
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I visited El Cid last week. It was great. Here's a few things we want everyone to know: 1. Very family friendly - We were celebrating our 10 year anniversary and decided to leave our three kids at home with the grandparents for some alone time. Every now and then we felt bad that we did this... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your lovely review and for your preference. It was so nice to read that you and your wife spent a relaxed holiday with us and enjoyed the Platinum club also. Thank you also for sharing your comments... More

Cleveland, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is the best family vacation that we've ever had. The staff are very friendly and take care of you and your family. The shows each night are great and the food was wonderful. Gilberto is "El Hombre!!!" He brought us any drink we could have asked for and now I crave Cola D'Iguanas (sp.) I had one of the... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review We are so glad that you all had a terrific holiday with us and enjoyed our facilities, activities and the service from our team. Thank you also for sharing your experience on this... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

The place is absolutely stunning! The staff is great, as well as the food. The room service was quick, and the rooms we're very clean.There were nightly shows that kept the entire family entertained. I would recommend this resort to anyone and everyone! It was an amazing time for me and my family and i'd love to go back!

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for choosing our resort. We are so glad to know that you and your family enjoyed our facilities, restaurants, activities and the service from our hotel staff. Thank you also for sharing... More

Munhall, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just got back from El Cid. We had an amazing time. Highly recommend booking a tour through Rooster near the pool. We did the Ilsa Mujeres Unlimited tour. Amazing! Snorkeling was out of this world and the colors of the water were fantastic. The food was good and our 4 kids never went hungry. They do an amazing job... More

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We are so glad to know that all your family had a terrific vacation with us and enjoyed our service and facilities. Thank you also for sharing your review... More

Winnipeg, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went to the El Cid in December 2012, and in April 2014. Both times were great. The staff is excellent, especially Rodrigo in the Platinum lounge,Frank from the swim up bar, Rene at the Marina restaurant, Gabriel our butler, Chamito and Mitch the entertainment staff, and especially Rooster from the towel bar, who made a point of bringing in... More

Was this review helpful? Yes 5
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for your second stay with us. We are so glad that you had a happy holiday with us again and enjoyed our facilities and activities Thank you also for sharing your experience... More

Levittown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We decided on a destination wedding and took our combined 5 children. Several friends and family members came as well. Upon check in we found that our children were not in an adjoining room, but were 3 floors below us. Since they range from 7 to 20, we didn't make a big deal about it. We really didnt want to... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great review and for celebrating your wedding in our resort. We are so glad that you and your husband enjoyed mostly of your experience with us and that everything went smooth during your wedding day. Thank... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are a family of four with two teenagers ages 15 and 17. We had a great experience at this very clean, all inclusive hotel. We read up on it at tripadvisor beforehand and were prepared. This hotel is located 20 minutes south of the airport, away from the hotel zone. We were interested in a more relaxed atmosphere than... More

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your lovely review and for your past visit to our resort. We are so glad that all your family had an happy holiday with us. Thank you also for taking the time to post your experience... More

West Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I had a great time. We have a 11yr old daughter and she had a good time at the pool. We travel every year and this Aug 2014 we are coming again. I upgraded the room this time because the only complain was that our bed was hard and we could feel the coils. I know I... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your past visit to our resort and for your review. We assure you that you will have another wonderful stay with us and now we offer some more services and facilities:-) Nos vemos en Agosto amigos,... More

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Hotel Summarization (Beta)

What travelers say

  • Platinum Club(45)
  • Very good(37)
  • Room service(27)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Puerto Morelos #9 Luxury Hotel in Puerto Morelos #10 Spa Hotel in Puerto Morelos #10 Top resorts Hotel in Puerto Morelos #10 On the Beach Hotel in Puerto Morelos #10 Business Hotel in Puerto Morelos #11 Romantic Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort. • Exclusive large suites. • Great All-inclusive Resort. • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 
Number of rooms
342

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