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All 23 Puerto Morelos hotels

Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
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Ranked #10 of 23 hotels in Puerto Morelos
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2,961 people have reviewed this hotel

Traveler rating
    1,344
    988
    361
    165
    103
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (705)
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English first
Pflugerville TX
Top Contributor
54 reviews 54 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

My 20 year old son and I are vacationing at the Marina El Cid this week. Weather is nice but HUMID! Glad to say that most everything is nicely airconditioned except the pools and the beach. We are in building 22 - overlooks the infinity pool and the beach. Beautiful. Room is very nice - very comfortable with all we... More

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New York
1 review
3 of 5 stars Reviewed yesterday NEW

The facilities and ground of the resort are NICE. the lobby seens a little dated but nice and clean. We had to upgrade (ofcourse) like 80% of the guess because what we had booked was on a building very far from everything. The FOOD The resort has 5 restaurants. The Buffet is very mediocrate not enough food choices and it... More

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Frisco, TX
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at this resort from Aug 10th - 15th. This was our second stay, as our kids love the place. We have two boys, aged 10 & 14. The pool is perfect for them with the water slide and rock jump, but it's set up well so adults can hang at the pool bar away from the kids, but... More

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Grapevine, Texas
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Pros: 1. The landscaping was very nice.. 2 . Hotel staff were friendly and always eager to please. 3. Bars were well placed throughout the property. 4. Two pools- one for the party crowd and another infinity pool for the less rowdy types. 5. Water sports were included in the package price. Cons: 1. The quality of the food was... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for your preference. We are glad to read that you enjoyed some aspects of your stay with us and thank you also for your feedback that is really useful for us. We will... More

New York City, New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just checked in 8/19 . The AC is barely working throughout the resort. People are going nuts. You cant even eat dinner. Management doesnt seem to care. The restaurants are unbearable. Bring the baby powder

Was this review helpful? Yes 4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: Thank you so much for your preference and please accept our aplogies for the problem with the A/C in the main lobby last night. It was out of our hands but it was corrected yesterday night. Our maintenance manager and myself were supervising the works until midnight. Everything is working perfectly now and thank you again for your... More

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am extremely tardy in writing this review. My memory on all of the details has faded somewhat so I will just hit the high points: If you have kids, the kids club is great. The staff there are wonderful. My two girls are extremely shy but they finally bought in and loved going there. The pool was big enough... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind review and for your preference. It was nice to read that you had a nice holiday with us and enjoyed our services and facilities. Thank you also for sharing your comments on this site and... More

Doylestown, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This was our second trip to CanCun. The first visit, we stayed at the Omni Hotel in Cancun. This hotel was much larger and much more Americanized. All the Mexican spirit and flavor was removed. Yea the food was great and the staff was excellent but if feels like your staying at a American hotel with a nice beach.I could... More

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rhinelander
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Best resort in 10 years! Not too big or too small. Food was good and the Italian restaurant was the best. Resort is well laid out with not a lot of walking to get around. We did the ocean front suites that have the best location. The only drawback was the beach, but it is on a reef, so we... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your fantastic review and for your preference. We are so glad to know that all your family enjoyed our service, activities and the size of our resort also. Thank you also for sharing your review on... More

San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My family stayed here for 2 weeks and we had a good time. The asset of this place is not the buildings, nor the pools, the food, or its location. The only reason why I think this facility stands out is because of its staff. The buildings are well maintained and so is the grounds. The pools are nice and... More

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind review and for your stay with us. We are glad to read that you enjoyed your two weeks holiday with us and thank you for your feedback. Thank you also for complimenting Mafe, Marco and... More

Toronto
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

If you're looking for a place to party all day, then walk along the strip at night and bar hop, this is NOT the resort for you, try Cancun. We just arrived back from our week away and I wanted to add my review before I forget, so here I go. Check-In. Check in is at 3, we arrived at... More

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your preference. We are so glad to know that you spent a lovely family holiday in our resort and enjoyed our Platinum club and the rest of our services and activities. Thank... More

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Hotel Summarization (Beta)

What travelers say

  • Platinum Club(45)
  • Very good(37)
  • Room service(27)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid | Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
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Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Puerto Morelos #9 Luxury Hotel in Puerto Morelos #10 On the Beach Hotel in Puerto Morelos #10 Top resorts Hotel in Puerto Morelos #10 Spa Hotel in Puerto Morelos #11 Romantic Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort. • Exclusive large suites. • Great All-inclusive Resort. • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 
Number of rooms
342

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