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Hotel Marina El Cid Spa & Beach Resort


Hotel Marina El Cid Spa & Beach Resort
Hotel class 3 of 5
Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico
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Traveler Reviews

74% Recommend
4.0 of 5 stars 572 reviews
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By trip type
All (572)
[ Date ] [ Rating ]
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5 of 5 stars
Picky_Picky111 34 contributions
Greenville, SC
Jul 16, 2009 | Trip type: Family New
3/3 found this review helpful

Our family just spent 8 nights at the Hotel Marina El Cid. We had a great time! We stayed in a one bedroom suite which worked out well. Our twin 10 year old boys had a queen pull down bed in the living room and their own bathroom. The bedroom had a bathroom also and a king bed. The living... more

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5 of 5 stars
Sparky-134 8 contributions
Chicago
Jul 12, 2009 | Trip type: Family
2/2 found this review helpful

Just got back from a weeklong stay and felt I owed everyone on trip advisor a report. Our group consisted of 2 families with "kids" ages 23,21,19,17,15,and 10. We have travelled extensively in Mexico. We have stayed at The Gala(twice), the Palladium (3 times),Canun Palace, Iberostar Cozumel, and Barcelo Huatulco, as well as stays in Jamaica,and all over the US.... more

Management response from
RichardBustamante, Operations Manager

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & beach Resort I would like to thank you for your nice review and for your past stay in our hotel. We are so glad that you and your family enjoyed our resort and our facilties as well as the service from our great staff. It...

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5 of 5 stars
acant_9 2 contributions
charlotte, nc
Jul 12, 2009 | Trip type: Family
2/2 found this review helpful

My family and I stayed at El Cid from June 27 to July 6, 2009. The main reason for this trip was to celebrate our 15th anniversary. I have to say that this has been the BEST resort we have ever stayed at. The one-bedroom apartment is huge, very spacious, with two full bathrooms, full kitchen and lots of storage.... more

Management response from
RichardBustamante, Operations Manager

Dear friends from NC: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for sharing your nice review on this site and for your stay with us. We feel so good when we read reviews like yours and find out that like in your case we exceeded all...

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5 of 5 stars
yamirub99 1 contribution
New york
Jul 11, 2009 | Trip type: Family
2/2 found this review helpful

First we would like to thank the entire staff @ El Cid Hotel and Marina. We came although there was a scare about the outbreack but it turned out to be an unforgetable vacation we had ever had. The place was peaceful , relaxing. and safe. My children roamed around the place by themselves there were so much activities everyday.... more

Management response from
RichardBustamante, Operations Manager

Dear family from New York: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your awesome review and for visited our hotel. We are so glad to hear that you and your family enjoyed our resort and our amenities. Thank you for so many good comments about...

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5 of 5 stars
ReadHeadMom2 6 contributions
St Louis, MO
Jul 9, 2009 | Trip type: Family
4/4 found this review helpful

Spent a week at El Cid with my husband and two sons, ages 10 and 8 from 6/17-6/23. We met friends there with children the same ages and all had a fabulous time! HOTEL/ROOM: The hotel is beautiful and very clean! The grounds and landscaping are gorgeous and well maintained. We had a one bedroom/2 bath suite and it was... more

Management response from
RichardBustamante, Operations Manager

Dear family from St. Louis: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for you nice review and for your stay with us. We are so glad that you and your family enjoyed our resort and our facilities. Thank you for sharing your photos, those are really...

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3 of 5 stars
spuddersmom 1 contribution
Kansa City, Missouri
Jul 8, 2009 | Trip type: Family
0/3 found this review helpful

I am a "veteran" Riviera Maya/Yucatan Peninsula traveler, having been married there in 2001 and been on several vacations there since then. My husband has been to this area multiple times and stayed at the El Cid Mazatlan for 6 weeks in the recent past also. This was the first time we brought our children to Mexico and for the... more

Management response from
RichardBustamante, Operations Manager

Dear friends from Missouri: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I thank you for your review and for your past stay with us. Thank you so much for the nice comments about our Hotel and for your feedback that is really important for us. In our resort we try to provide...

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4 of 5 stars
gabrme 1 contribution
Monterreu
Jul 8, 2009 | Trip type: Family

I stayed in Mid June 09 for 6 nights and we really enjoy it. We travel from Monterrey Mexico, and basically everything was great. Totally family oriented, which suited our needs, buffet restaurants were pretty good considering that food was made for massive people but the night restaurants were excellent in all the sense, food, ambience and service. Even though... more

Management response from
RichardBustamante, Operations Manager

Dear friends from Monterrey: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your nice comments and for choosing our hotel. As you well commented in you review there are too many hotels here at Riviera Maya and that is why we care a lot for our...

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4 of 5 stars
slybuss 7 contributions
Trois-Rivieres, Canada
Jul 5, 2009 | Trip type: Family

We agree with all the positive comments. Staff incredible so nice. We have had the chance to go to 5 stars resort like the four seasons and this place should be proud of their staff because they belong to a 5 stars hotel and they make us feel that way. Abraham at the pool bar, was so considerate that the... more

Management response from
RichardBustamante, Operations Manager

Dear friends from Canada: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to express my gratitude for your nice comments and for your stay with us. We are so glad that you had enjoyed our hotel mainly the attention of our staff, be sure that we wil share your nice...

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5 of 5 stars
ksprott 4 contributions
austin texas
Jul 5, 2009 | Trip type: Family
1/1 found this review helpful

These are some of the nicest rooms we've stayed in anywhere - very spacious, relaxing and nice decor, CLEAN, and staff was responsive to requests for extra water, etc (although it might take a day or so). The staff throughout the hotel ranged from polite to extremely nice and fun to talk to. We would especially like to thank Miguel... more

Management response from
RichardBustamante, Operations Manager

Dear friends from Texas: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for choosing our resort for your future stays at Riviera Maya. We are so glad that you had enjoyed our rooms and our facilities as well as the service from...

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3 of 5 stars
familyfunvaca 1 contribution
louisiana
Jul 4, 2009 | Trip type: Family
2/2 found this review helpful

We have stayed at four different All inclusive resorts in the cancun/riviera maya area over the past five years, and I have to say I have never before felt the need to write a review . (before now) I know you can't please everyone and have taken that into consideration each time planning a vacation. With that said I will... more

Management response from
RichardBustamante, Operations Manager

Dear guests from Lousiana: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for your stay with us. Thank you for the nice comments about our wait staff. We feel so sorry if you did not get what you were expecting from our Platinum...

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Hotel Marina El Cid Spa & Beach Resort Also Known As

Address: Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico