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Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
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Hotel Marina El Cid Spa & Beach Resort
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Hotel Marina El Cid Spa & Beach Resort
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3,119 reviews from our community

Traveler rating
    1,430
    1,032
    380
    171
    106
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1,785
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (769)
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St. Catharines, Canada
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our extended family enjoyed a 10 day vacation. The kids menu is just okay. Relied on fries and ice cream! Various al la carte restaurants are decent. Enjoyed the Marine restaurant! The kids club is suitable for those under 7 years old. The pool is well maintained, bar service quite good. Daily poolside activities. Fun. The beach is plagued by... More

Was this review helpful? Yes
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a week at El Cid, and could not have been more pleased with the overall experience. The staff is fabulous. A special shout out to Luis and Gilberto at the pool bar, Gustavo in the Italian restaurant, and Armando in the lobby bar- I sure hope hotel management recognizes what an incredible asset these individuals are for... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your fantastic review and for your preference. It was so nice to read that you and your friends had a happy holiday with us and enjoyed our facilities and the friendly service provided from Luis, Gustavo, Alberto... More

kansas city
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from 10 days at Hotel Marina El Cid with our family which included two small grand kids. We liked the rooms, the grounds, the food (except for the Mexican restaurant) and staff was very friendly and helpful. However, the beach area is of concern for two reasons. There was sea weed on the beach almost every morning and... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your kind review and for your preference. We are so glad that you and your family had a nice vacation with us excepting for the beach area. As you well commented, our beach staff work long... More

Toronto, ON
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall the trip was great. The food wasn't the best, but what was lacking in cuisine made up for in experience and entertainment. Our two boys, 4 and 2 1/2 had a great time. The kids club and the girls that work there was a great bonus for all of us. While my youngest couldn't stay there alone my 4... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your great review and for your preference. We are so glad to know that all your family enjoyed our service and our facilities. Thank you also for sharing your review on this site and for recommending... More

Sevier County, Tennessee
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Im thrilled at the chance to share my feeling about my vacation at the Marina El Cid because I want everyone to know how disappointed we were with our experience. We contacted the resort over a month ahead of time and on multiple occasions to make sure that the management team knew I was celebrating my 50th birthday and that... More

Was this review helpful? Yes 2
Sioux Falls, South Dakota
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We have stayed at various all inclusive resorts in the past. All were twice as nice as this hotel in food and service offered along with hotel quality. We did not realize this hotel was a timeshare hotel and we would be treated as second class guests because we were not part of the vacation club. (I believe we paid... More

Was this review helpful? Yes 2
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your review and for selecting our resort. We are sorry to hear that our resort did not exceeded your expectations in any aspect. I would like to comment that all our guests are very important for... More

Newfoundland, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our family spent 8 days at El Cid and truly enjoyed every minute! buffets had something for everyone and al a carte restaurants were great for the adults! We loved the Italian restaurant with Victor and Erik catering to our every needs! Alhambro was delicious too! A special shot out to Rooster who went above our expectations to get us... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for choosing our resort. We are so glad to know that you and your family had a happy vacation with us and enjoyed our resort and our service. Thank you also for sharing... More

Portland, Oregon
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I wanted to spend a week at an all-inclusive resort in Mexico - with a budget in mind! After looking at Cosco Travel and reading Trip Advisor reviews, we booked this resort. When we arrived, we offered the opportunity to upgrade to a room in building 22. At the time, it was dark and we could not... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for your preference. We are so glad to know that you and your husband spent a nice holiday in our resort and were happy about your hotel decision. Thank you also for... More

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently visited El Cid and we are absolutely pleased. It is a short drive from the Cancun airport and right in between Playa Del Carmen and Cancun, easily accessible to go out and shop in town. The resort is very relaxing and the beach was nice. We mostly went to the infinity pool and the beach of course. Good... More

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Honeymooners: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your past stay with us. It was so nice to read that you and your husband had a relaxed holiday with us and enjoyed everything that El Cid has to offer. Thank... More

Norman, Oklahoma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited the Marina El Cid resort near Puertro Morelos, Mexico Nov. 9 - 16, 2014. We traveled with 2 other couples. (6 adults, 0 children). This is not our first nor our last trip to this resort. We visit this area 2 - 3 times a year and have for the last several years. We have stayed at several... More

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We are so glad to know that you and your friends had a nice vacation with us and enjoyed our resort and the service from our staff. Thank you... More

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Hotel Summarization (Beta)

What travelers say

  • Platinum Club(44)
  • Very good(35)
  • Room service(25)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos

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