We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Marina El Cid Spa & Beach Resort

4.0 of 5 Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Hotel website
Hotel deals
Special Offer
Up to 45% Off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Marina El Cid Spa & Beach Resort
Professional photos View all
Browse nearby
Hotel Marina El Cid Spa & Beach Resort
Write a Review

3,247 reviews from our community

Traveler rating
    1,486
    1,079
    394
    173
    115
See reviews for
1,860
787
20
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (819)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (3247)
  • Mar-May only
    (931)
  • Jun-Aug only
    (900)
  • Sep-Nov only
    (535)
  • Dec-Feb only
    (881)
All months
Dauphin, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We have had a wonderful time at El Cid. The a la cartes and buffets are wonderful! Great time at the Italian a la carte. A special thank you to Victor Rodrigocz and Rene and chef at this restaurant. They made our meal and evening wonderful! Our rooms are great and we can't wait to come back!

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your past visit. We are pleased to know that you spent a nice vacation in our resort and that Victor and Rene contributed in making your holiday comfortable:-) Your review inspires us... More 

Saskatoon, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My family and I traveled here in January of 2013 (not 2015, this is simply a late review) and cannot wait to return. We only got to stay for 5 days, so next time we'll have to go for at least a week and a half. This hotel was lovely, and the service was even better! The staff was very... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your stay in 2013. Since that time several improvements and facilities have been added to our resort and we hope that you visit us again in a near future. Thank you... More 

Canton of Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

We were in Cancun airport angled by a tourist operator which promised only to have a "breakfast" to show the benefits of "EL CID". What we find out later they wanted to force us to sell a membership in "El Cid". I can say names: Susana Cabrera, Arturo and Stephan tried to convince me to buy but although I said... More 

Was this review helpful? Yes 1
Waupaca, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family went to Hotel Marina El Cid for a week at Christmas. We had a wonderful time! The staff was very friendly and helpful. Service was excellent. We received a free upgrade to a Platinum room with a great ocean view. The beds were firm, but since we like them that way it was great. We had the junior... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your preference. It was nice to know that you had a perfect Christmas vacation in our resort. Thank you also for sharing your review on this site amigos. It will be a... More 

Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

We were not impressed with this place at all. Thank goodness for the bestest staff I have experienced. The 4 hour "this is not a time share" meeting was unbelievable. We requested our 3 rooms to be as close as possible, 2 of us were, but the 3rd was in the other building. The walls are paper thin and you... More 

Was this review helpful? Yes 4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: The majority of our guests reviews are and have been very positive. We regret having disappointed you, should you consider spending another vacation at our resort, please contact us anytime. Thank you also for recognizing the hard work of our hotel staff. Please vacation with us again and allow us to demonstrate the reasons our resort is considered... More 

Chaska, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from 5 nights at the Hotel Marina El Cid Spa and Beach Resort! Super clean resort with very friendly helpful staff! Food was awesome! We ate everything from chicken to beef to Italian to Mexican food and it was all fabulous and the presentation was beautiful! We reserved Palapas every day down by the beach and Tomas was... More 

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your past visit. We are pleased to know that you spend a lovely holiday us and that Gina and Tomas contributed in making your holiday memorable. Your review inspires us to always be... More 

Hamilton, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hi we just got back last week from El CID and I must say it was a great week away ,our family travelled with another couple and there kids and it was great...minus a few things .Our kids are ages 14 and 15 and our friends are 15 and 13 . I will start off with all the good things... More 

Was this review helpful? Yes 6
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your kind review and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We thank you also for appreciating our efforts to please our guests. Your review encourage us to never forget or ignore our guests needs and comfort during their stay at our resort. Please visit us again familia, hasta la... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just returned home yesterday from a week in paradise, we couldn't of asked for a better place to stay,some say you get what you pay for but personally they went above and beyond. We had a family of 5 with 3 children ages 21 17 and 12something for everyone to dothe entertainment staff was spectacular from Peter to Javier to... More 

Was this review helpful? Yes 4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your preference. We are pleased to know that Peter, Edgar, Javier and Thania contributed in making your holiday memorable. I will make sure to share your compliments with them and with the rest... More 

Calgary, Canada
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

2014 Christmas was our family's 5th consecutive visit to an El Cid Marina Resort. Check-in at The Platinum Club was a breeze and we were offered drinks and snacks as soon as we arrived. We had booked our package through Westjet Vacations many times and had very good experiences with this company. Westjet has Canadian reps based at Cancun to... More 

Was this review helpful? Yes 5
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind comments and for your fifth stay with us. It was so nice to read that you had a perfect Christmas vacation with us again. Thank you also for sharing your review on tripadvisor and for... More 

us
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just got home..spent 7 nights at El Cid. 2 adults, 2 teens. Let me start by saying the resort is wonderful! It is soooo clean, the food is GREAT (above average for all inclusive resorts), the animation team does a great job of keeping everyone entertained all day long (Edgar is the hilarious), and then the infinity pool....wow! There is... More 

Was this review helpful? Yes 3
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your kind review and thank you for selecting Hotel Marina El Cid Spa & Beach Resort. We thank you also for appreciating our efforts to please our guests and we are always improving our resort with the help of the reviews of tripadvisor:-) It will be a privilege to serve your family again amigos and... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Marina El Cid Spa & Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Platinum Club(44)
  • Very good(35)
  • Room service(25)
  • Cliff jumps(24)
  • Great time(23)
  • Pool area(19)
  • Bedroom suite(17)
  • Mexican restaurant(16)
  • Ocean views(10)
  • Lobby bar(9)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Caribbean Online Mgt Corp., Booking.com, Sabre Hospitality Solutions, Cheap Tickets, Orbitz, getaroom.com, Expedia, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#8 Family Hotel in Puerto Morelos
#10 Spa Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos

3,179 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3121)
Viewed
View from room (210)
Viewed
Dining (222)
Viewed
Pool/beach area (865)
Viewed
Hotel & grounds (556)
Viewed
Room/suite (391)
Viewed
Bathroom (31)
Viewed
Family/play areas (43)
Viewed
1:17
Videos (3)
Viewed
Business center/function rooms (13)
Viewed
Other (787)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (12)
Viewed
Family/play areas (1)
Viewed
Dining (8)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (3)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay