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All 23 Puerto Morelos hotels

Grand Residences Riviera Cancun

4.5 of 5 Resort   |   Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos 77580, Mexico (Formerly Grand Residences by Royal Resorts)
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Grand Residences Riviera Cancun
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95%
Ranked #1 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed 6 days ago
matatca Houston, Texas
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85 people have reviewed this hotel

Traveler rating
    79
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Houston, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We spent 5 days at Grand Residences. From the moment we arrived at the airport, the incredible service provided began. We were picked up and taken to the resort, where drinks awaited us. The property is breathtaking!! We stayed at one of the Master Suites and it was perfect for our family of 5. The suite was lovely beyond our... More

Was this review helpful? Yes 1
Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just spend a week at the Grand Residences. The resort opened in Dec 2013 and is scheduled to be completed by 2016. So far about 40 of the 123 units are completed we were told, so the facility was never very crowded. I will talk about the both the things we loved and the very few... More

Was this review helpful? Yes 5
mexico city
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

great service, great food... a beautiful pool with an amazing view to the beach. The rooms are simply spectacular! wish i could stay here forever!!! highly recommended! thanks to all the crew for making my vacations an unforgettable ones :)

Was this review helpful? Yes 2
Greenville, North Carolina
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have travelled and stayed at alot of hotels and would have to say this one is superb!!! The suite I stayed in was immaculate with top of the line appliances. The maid service was excellent and could not have done a better job. All the staff was wonderful and very helpful. The concierge helped us plan excursions and just... More

Was this review helpful? Yes 6
Rockville, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a great time at the Grand Residences. The place itself is beautiful, allowing one to experience privacy but also a fun atmosphere with others. I stayed with my family in the 5th floor penthouse where we had a private pool deck with a grill, hot tub, pool etc with a beachfront view where we had great services around... More

Was this review helpful? Yes 3
Mexico City, Mexico
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a big league hotel. Great facilities, great services and a beach like no other in the world. Everyone was super nice and it is not as expensive as it should be. I heard it is still growing, it's gonna have more restaurants and other cool stuff.

Was this review helpful? Yes 3
Cristóbal G, Online Community Administrator at Grand Residences Riviera Cancun, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I just returned from the Grand Residences where we celebrated our 25th wedding anniversary. More than the fabulous facility, it was the outstanding service of the staff that made our stay so memorable. Words are not enough to express our sincere gratitude to our concierge, Denisse, who went the extra mile in every way. Simply amazing service... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator at Grand Residences Riviera Cancun, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Houston, Texas
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First, let me start with the fact that I am a travel snob. I enjoy nice hotels with large rooms, comfortable beds and good service and prefer Nicer hotels than your average Marriott and Hilton. Having traveled a lot, I often look for references to Leading Hotels of the World in the hotel description, knowing that is a sign of... More

Was this review helpful? Yes 8
Cristóbal G, Online Community Administrator at Grand Residences Riviera Cancun, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful experience at Grand Residences. Everything about the accommodations exceeded our expectations. From the great, timely, black car airport transfers to poolside service which included not just the customary towel towel service, but also Evian spritz's, fresh fruit kebabs and fruit "popsicles," our every wish was accommodated Our personal concierge, Alfonso, was attentive, polite, prompt and very... More

Was this review helpful? Yes 3
Cristóbal G, Online Community Administrator at Grand Residences Riviera Cancun, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your kind words and look forward to welcoming you back soon. Warm regards. More

Victor
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 24, 2014

We bought into the Grand Residences several years before the first shovel of sand was turned. Each time we stayed in the area we would check out the progress and dream of eventually staying there. Our dreams were not big enough! We were welcomed with sincere warmth along with a margarita and it only got better. We had been in... More

Was this review helpful? Yes 3
Cristóbal G, Online Community Administrator at Grand Residences Riviera Cancun, responded to this review

Dear Guest, Thank you very much for taking time to review our resort. We cannot find enough words to describe how your kind words make us feel. We always strive to provide our customers with the highest satisfaction levels and achieving this goal with is always rewarding. We are convinced that our hosts are one the most important asset to... More

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Additional Information about Grand Residences Riviera Cancun

Address: Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos 77580, Mexico (Formerly Grand Residences by Royal Resorts)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Residences Riviera Cancun 4.5*
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Also Known As:
Grand Residences Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

135 photos of this hotel

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Other (13)

Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Puerto Morelos #1 Luxury Hotel in Puerto Morelos #1 Spa Hotel in Puerto Morelos #1 Business Hotel in Puerto Morelos #1 Top resorts Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Without a doubt, the Riviera Maya and the Yucatan offer more natural, cultural and ecological wonders than any other Caribbean destination. Discover the grandeur and excitement of this incredible area from your extraordinarily spacious and beautifully designed beachfront suite or residence, where a gracious English-speaking staff will deliver five-star luxury for an unforgettable vacation.Grand Residences is affiliated with The Leading Hotels of the World(R) and offers signature hospitality and service.Ideally situated between Cancun and Playa del Carmen, within a half hour from the Cancun International Airport, Grand Residences is a tranquil enclave protected by a coral reef and National Marine Park in the front yard and a nature reserve in the backyard. A beach stroll takes you to Puerto Morelos, a quaint fishing village where the pace of life still moves to the gentle rhythm of the tides.Welcome to a new standard in luxury and beachfront living. ... more   less 
Number of rooms
103

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