We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Residences Riviera Cancun

Travelers' Choice award winner
Hotel website
Hotel deals
Boulevard El Cid, Unidad 28 Lote 1 | Manzana 20 Supermanzana 3, Puerto Morelos 77580, Mexico
Offers & Announcements
Stay longer and Save 52%
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Residences Riviera Cancun
Professional photos View all
Browse nearby
Grand Residences Riviera Cancun
Add Photo Write a Review

257 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    226
    19
    7
    1
    4
See reviews for
124
78
2
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (103)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (81)
All months
Madison,MS
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was GREAT!!! The staff was VERY accommodating. We had the Junior Suite. It was emaculate. We will definitely come again. There is only one restaurant at this time since the hotel is new. It was ok......but we had no intentions to really eat there because we like food cooked by local in towns. We will definitely recommend this... More 

Was this review helpful? Yes
Atlanta, Georgia
4 of 5 stars Reviewed yesterday NEW

My wife and I booked 5 nights at the resort and are currently on our 3rd night into our stay. We loved the resort rooms and the staff is very friendly. We were very impressed with the attentiveness of everyone and the small details that the resort seemed to capture so well. However, after a few days we've come to... More 

Was this review helpful? Yes 2
Bourbonnais, Illinois
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just got back from our vacation yesterday. The Grand Residences definitely lived up to all the reviews that we read on trip advisor. Our Master Suite was beautiful. If you can get a penthouse with the private pool, definitely go for it. It was nice to have a place all to our own. We traveled with 3 kids, ages... More 

Was this review helpful? Yes 4
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and have stayed at many resorts in Cancun and Riviera Maya and this is one of the best. The rooms are wonderful. The resort is new and the quality of construction is incredible. Each room is equipped with a sub-zero refrigerator and ice maker. The service is outstanding. The beach is great. I would hilghly recommend to anyone... More 

Was this review helpful? Yes 1
Williamstown, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Amazed at the accommodation of this establishment. Everything was top notch and the customer service was excellent. We couldn't thank everyone enough for treating us so special. If you're looking for a getaway away from crowd's and all the hustle and bustle, this is your place. Loved it. They got me the minute they brought out the tray of sample... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For perspective, my wife and I have traveled around the world and have been fortunate to stay at very upscale hotels. We've visited Riveria Maya 4-5 times, and this is likely the best facility of any of our visits. The People, Facilities and Service are outstanding at this resort. We stayed with our family of 5 (Kids, 9,6 & 6)... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful property, loved the pool. The rooms are high end, granite in the kitchens, etc. Large outdoor terraces, comfortable beds. The staff is very friendly and always willing to help. The restaurant has wonderful food; great beach bar with tables right on the sand. I would gladly return!

Was this review helpful? Yes 1
California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in the end of May 2015. Everything was more than excellent. The room was on 5+. My kids loved kids club. Yuny, Laura, Angie, Ludia in kids club were amazing. Tony, Edgar, Diego, and Luis were entertainment guys and did a very great job. I recommend to visit this hotel. It's new, not to many nightclubs, but for... More 

Was this review helpful? Yes 4
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend this resort to anyone. Beautiful rooms, fantastic outdoor pool set-up with swim-up bar, and top-rate service from each and every employee. Delicious food with 24-hour room service and amazing drinks. Resort is about a year and a half old so everything is fresh and brand new. One of the best parts of the trip was definitely... More 

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Luxury is the name of the game. This resort is plentiful of great details, from the good food at the restaurant to the luxury details in the rooms. The staff is great, only kind and lovely people around. It is heaven!

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

190 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (160)
Viewed
Pool/beach area (38)
Viewed
Room/suite (36)
Viewed
Dining (9)
Viewed
Hotel & grounds (21)
Viewed
View from room (8)
Viewed
Bathroom (1)
Viewed
0:48
Videos (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Family/play areas (2)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay