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All 23 Puerto Morelos hotels

Grand Residences Riviera Cancun

4.5 of 5 Resort   |   Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos 77580, Mexico (Formerly Grand Residences by Royal Resorts)
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Grand Residences Riviera Cancun
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Ranked #1 of 23 Hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed 3 days ago
JezandStacy Vancouver, Canada
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111 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff great you as you drive/taxi up to the grand entrance. Helpful and welcoming staff great you in the ballroomesque foyer. We stayed in a junior suite with the ocean view. The suite was gorgeous and very comfortable! In hindsight, it was not necessary to upgrade to the ocean view as the view is not that spectacular - at... More

Was this review helpful? Yes 2
North East
Reviewer
3 reviews 3 reviews
3 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can start by saying that my vacation was simply outstanding. The room was quite lovely and the extras that the Grand Residence applied was just perfect. The view from the room was breathtaking to say the least. I enjoyed the super clean pool and also the beach. Both were just spectacular. Everything was clean and just beautiful. All waiters... More

Was this review helpful? Yes 1
London
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the resort for 5 nights and enjoyed ourselves. The junior suite we booked was nice; a bit smaller than I anticipated as much of the square footage is taken up by the large bathroom. The bathroom was nice, with separate walk in shower; jetted tub and toilet with a door. It was a nice touch leaving OFF... More

Was this review helpful? Yes 5
Wasaga Beach, ON
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 4 (2 adults, 2 kids ages 4 and 7) stayed here for 7 days the last week of October. (we are NOT owners) This is a very nice and upscale hotel/timeshare, one of the best we've stayed at. For comparison, some of the resorts we have stayed at are: Live Aqua, Cancun. Sandals, Antigua. Fiesta Americana, Cancun.... More

Was this review helpful? Yes 5
Myrtle Beach, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff and accomodations are superb! You will not be dissappointed, the small touches really top it off: gifts at turn down, spray mist to cool off with by the pool and full complimentary coffee service all day long. Here is a shout out to the wonderful bar,pool and activities staff, Mario, Tony, Luis,Gio, Carlos and Jesus!

Was this review helpful? Yes 2
Bulle, Switzerland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Over the years I've visited and stayed in all the resorts the Royals have and this one by far has exceeded all my expectations. First of all it offered a completely new and luxurious concept, whilst carrying out that similar courteous service/ ambiance they all share. This resort is excellent for all sorts of clientele, whether family, couples or friends,... More

Was this review helpful? Yes 2
New Windsor, Maryland
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 15, 2014

Let me first say that nobody from the resort asked me to do this review . I have been to many places and never have written nor have been so compelled to write a review . Both staff and accommodations deserve a 5+++++++ rating . Staff from check-in , pool , activities , restaurant , cleaning of room , and... More

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2014 via mobile

Our recent stay here was truly incredible! From the moment we walked through the lobby doors,we were treated like royalty. Our concierge, Alfonso, was so helpful with everything! Big thanks to the entire staff for going above and beyond to make our stay nothing less than perfect. The food was incredible and the room service was the best we had... More

Was this review helpful? Yes 6
Palmer, Pennsylvania
Top Contributor
50 reviews 50 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 13, 2014

The Grand Residences started as a timeshare selling full year and quarterly deluxe unites. The hotel or residences are both top of the line. Many units have their own pool. The main pool is next to the ocean. This might be one of the finest places to enjoy peace and quiet only minutes south of Cancun. The restaurant is one... More

Was this review helpful? Yes 5
Fort Collins, Colorado
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2014

Our stay was in late Sept.at the G.R. and we can say it was even better than our first stay six months ago. We must start out by thanking Paula and Catherine for always being available to answer questions and provide information. We are not sure how Mgr. Carlo Bicaci and his team get 100% buy in from "all" their... More

Was this review helpful? Yes 4
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Additional Information about Grand Residences Riviera Cancun

Address: Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos 77580, Mexico (Formerly Grand Residences by Royal Resorts)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Residences Riviera Cancun 4.5*
Number of rooms: 103
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Also Known As:
Grand Residences Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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