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Grand Residences Riviera Cancun

Travelers' Choice award winner
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Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos 77580, Mexico (Formerly Grand Residences by Royal Resorts)
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Grand Residences Riviera Cancun
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Grand Residences Riviera Cancun
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216 reviews from our community

Traveler rating
    187
    17
    7
    1
    4
See reviews for
104
68
2
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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    (216)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

This was my first time in Mexico and the Grand Residences was far superior to any place I've ever been from the accommodations, the environs, the services and the extraordinary staff. I went on vacation with a group of women I've known for years to celebrate the big 6-0 for most of us and it was a birthday to remember.... More 

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rome ga
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was unbelievable grand residence is such a beautiful place we were like we were the only ones there they waiting on us like we were king and queen's very very excellent could not of been any better thank you all the staff at grand residence can't wait to go back again

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stay there for a week we were the only ones there are resort room was fabulous everything was great could not be any better hey one service from the airport to the resort and back again Road in a stretch stretched black Cadillac limo Eric was our driver couldn't ask for anything any better

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have traveled the world-over and this is the easiest rating we have ever written. In simple terms, there is nothing, I mean nothing, to fault with any aspect of this hotel. That entails from the moment we were picked-up by a personal shuttle upon arrival at the airport, to the time that we were again dropped-off... More 

Was this review helpful? Yes 2
Norfolk, Massachusetts, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have traveled to Mexico and the immediate area at least 20 times in 20 years. I have stayed in some 5 star resorts and boutique hotels. I went to this resort with four girlfriends to celebrate our birthdays and expected a great vacation. We left after one week with no words to express our gratitude and appreciation for the... More 

Was this review helpful? Yes 3
New York, New York, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time at this secluded resort with our magnificent 3000sq ft villa. This is a great spot to go with family and it felt like we had the place to ourselves. Our concierge Ivan was great and set us up with excellent recommendations in the small town of Puerto Morelos. The ocean was rough with lots of... More 

Was this review helpful? Yes 4
Sao Paulo, SP
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

5+ Stars, Beautiful location, Very exclusive suites, Fantastic service from a very dedicated staff; Great support for kids all day from 9-5 and excellent food. We went with two families including 4 young children and will definitively return! Note the special personalized details at arrival, during the stay and on departure... usually it is easy to single out one or... More 

Was this review helpful? Yes 2
NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from a 6 night stay at this luxurious resort. From the moment we arrived at the airport we felt that the services offered by this resort was truly amazing. If you want a relaxing vacation with your family and enjoy luxurious accommodations and services this resort would hit the mark. Here's a breakdown We have a 5... More 

Was this review helpful? Yes 4
Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a Master's Suite, which was great, high end kitchen, great service. Great concierge, kids club was fantastic. Loved Manuel, the tennis coach. El Faro was great, the tequila bottle at arrival and the necklesses went a long way. The supermarket is small but really a plus. The only negative was the beach. Great sand and nice beach bar, but... More 

Was this review helpful? Yes 3
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I had a wonderful time. The service is better than ever expected. They treat every guest as a VIP. Calm yet family friendly atmosphere. I would recommend to all my friends and family. The food was good and the kids club excellent! I wouldn't change a thing.

Was this review helpful? Yes 5
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