Have just returned from 2 weeks at this exceptional hotel. I will keep it short and to the point. I could not fault anything at all, everything was top class. The rooms, service, hotel grounds/amenities, all food/restuarants and above all, the staff and management, I can't praise them enough. They certainly know how to run a first class hotel and... more

We've been to the Excellence Resort in Punta Cana, Dominican Republic in July 08. It was good but the Excellence Riviera Cancun is so much better. Everything was great! What a place! more

Just got back from a week stay at ERC and am pleased with what we got. I have been to a few all-inclusives before and overall this was definitely at the top of the list. We are pretty easy going people and found the ERC was very relaxing. I can see where some reviews were upset about particular things, but... more

This was one of the best trips we've had. No complaints to speak of. Loved that you didn't need reservations for dinner and so many restaurants to choose from. Top shelf liquor, very good food and great pools. Price was simply unbeatable. more

When I started reading reviews on this site, being the skeptic that I am, I figured the staff of the hotel was posting all of these great reviews - I was wrong... This place is great! We were there from 6/6 - 6/14 and had a difficult time leaving. All of the staff members were friendly and accommodating whatever you... more

My best friend and I booked five days/four nights at the Excellence Riviera Cancun as a relaxing girl’s getaway. We stayed June 12 through June 16, 2009 in a spa view room. The Room: We were given room 1304, top floor of building one, with two double beds (exactly what we had asked for). The room had a very nice... more

I travelled to the Excellence with my partner and my parents, second time for my partner and I, but first time for my parents. I have been to many All-inclusives before, including Sandals and Beaches, and I have to say the level of standard here is indeed Excellent!! I dont wont to bore you with a lengthy reveiw, echoing what... more

From the first time we arrived it was the most professional hotel staff I have ever seen! We were greeted by the best and it made us feel like we were the best! My buddy got married in the hands of an excellence staff that truly held up to its name The hotel and staff truly were excellent every night!... more

When we arrived we were greated with smiles and a cool towel. Check in was instant and we went straight to our room. We were honeymooners so we had a banner on the door, flowers on the bed, fruit, and champagne. The room was beautiful. We loved the king size bed and the hot tub in the middle of the... more