I used TripAdvisor extensively to choose this resort, so now that we're back, I felt I should finally register and give back a little. First of all, it's actually hard to think of anything negative to say about our experience. You're treated like royalty from arrival to departure. If you want to relax and be pampered, this is it! Every... more

This was our second stay at an Excellence Resort. It was amazing. We went on the recommendation of some friends and were very impressed with both Cancun locations. The service was 5 star, just like the resort. Great place, great value. Will be planning another trip soon. more

What a wonderful place. I am typing this from our room at the Excellence. We have been here 4 days and have loved every minute of it. We booked our tour with Liberty travel, got a good price with air and transports. Will use them again. Food Breakfast at the Buffet is delicious. My husband has been eating papaya every... more

My husband and I went to the Excellence Riviera Cancun with a few other couples in July 2009. The weather was PERFECT the entire time - Sunny and 90 degrees. For our honeymoon we went to the Mayan Riviera and stayed at the Iberostar Grand Paraiso. I will say that the Grand Paraiso was nicer (although that may be because... more

My spouse and I stayed at the Excellence Riviera Cancun for one week. Everything was bad. The food was terrible -- had to drive to the nearest town to get some decent food. The room had a weird smell--the encens they put in the room doesn't help at all. It's a total rip off and I would never recommend this... more

We have just returned from the Excellence two weeks ago and today are booking our return trip for our honeymoon next year. We know that we probably will never be able to top this hotel/holiday anywhere else so we are not taking any chances for our honeymoon - we want to go to the best! Everything was perfect from the... more

Short & simple: We absolutely enjoyed everything about the place. Food, staff, rooms, pools, etc. all 5 star in my book. I can not think of anything that could make this resort better. I've read some of the negatively toned reviews. If you can't rate this place a 5 star then I suggest you return your passport and no longer... more

First. When I was searching for a resort for our honeymoon I looked at hundreds of options. Tip: (read the negative reviews of this resort) almost all the negative reviews have nothing to do with the actual resort, accomidations, staff, or location. They are all one offs that happen in every resort in the world. I have traveled a lot... more

The staff was very welcoming and check-in was quick. They greet you with a moist scented towel which feels great and then they hand you a glass of champagne. As you are escorted to your room - the escort points out many points of the resort on the way. He gives you a tour of your room and is very... more