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Excellence Riviera Cancun

4.5 of 5 Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
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Excellence Riviera Cancun
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Excellence Riviera Cancun
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7,425 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Another fabulous vacation at Excellence Riviera Cancun. My husband and I have just returned from our vacation at the beautiful Excellence hotel. It was our seventh time in this hotel in the last five years. Every trip to Excellence is a treat. It feels like you are coming back home, because the atmosphere is so welcoming and it is always... More 

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Gibbon, NE
2 reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed for 6 nights, departing 12/23. The Excellence was our second visit to an adults only, all inclusive resort in the Cancun area. We caught a good sale and upgraded to the Excellence Club section, and were so glad we did. I'm sure this altered our perceptions of the resort greatly, as we are not "the... More 

Was this review helpful? Yes 2
Kamloops, bc, canada
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were at the Excellence November 23 to 30th and enjoyed everything about it, from check in to check out . This was my 3rd time back to the riviera maya in the past 3 years but first time at the Excellence. We stayed in block 8, ocean front, swim up, club suite. Fantastic, go club if you can. Check... More 

Was this review helpful? Yes 3
Medicine Hat, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first time at the Excellence and plan to return. We've been to many all-inclusive resorts (including Sandals) and this was the best thus far. Pluses: not having to pre-book restaurants, exercise classes with Arturo (sp) were awesome, beach towels were always available, friendly staff, snacks in the room, room service, lots of places to just sit and relax in... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this resort twice. I say this first because I have never wanted to stay at the same resort more than once until ERC. It is a wonderful place! The food, the service, entertainment, top shelf liquor, American beer, plenty of room at the pools, all perfect. We also took advantage of the tennis courts that were... More 

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just stayed here again for the 2nd time!!!! Quick get away for my b-day, they definitely still strive to give the best customer service possible. They were so kind in giving us "returning customer" gifts! That was such a special gesture, thank you! The resort is still very lovely, well kept, menu changed a bit since last visit 2 years... More 

Was this review helpful? Yes 1
Halifax, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at many All Inclusive resorts over the last 15 years or so, and we like Excellence Riviera Cancun the best! Beautiful resort, about 25 km from the airport, great staff, nice beach and pools, great facilities and very good food. A Win-win combination all around. We had the pleasure of returning to this Excellent resort in early... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing hotel. Bit pricy but worth it. Room service, premium liquor in the room, great food and nice property with staff. Was there for friends wedding had a great time. Spa is also great and if u wait they give u a special on the spa!!! Would love to go back.

Was this review helpful? Yes 1
Hampton Roads, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me begin by saying that my husband and I had visited ERC 6 years ago and this was the only place either of us has wanted to return to. That being said we decided to revisit ERC for our 25th wedding anniversary. Our reservations were made way back in January for a November visit so we had a lot... More 

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Birmingham, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we were at excellence for my 50th birthday back in April 12, 2014. From the time we arrived it was exactly like it says Excellent. We were greeted with champagne and a cool towel. We were quickly escorted to the excellence club lounge where we were treated with drinks and hors devours. Before we knew it we were in our... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Room service(113)
  • Martini bar(95)
  • Lobster house(93)
  • Very good(89)
  • Lazy river(69)
  • Chez isabelle(56)
  • Main pool(51)
  • French restaurants(45)
  • Top shelf(24)
  • Breakfast buffet(24)

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Excellence Group LLC, Caribbean Online Mgt Corp., Cheap Tickets, Agoda, Orbitz, Despegar.com, HotelTravel.com and Tingo so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Romantic Hotel in Puerto Morelos
#4 Luxury Hotel in Puerto Morelos
#4 Spa Hotel in Puerto Morelos
#4 On the Beach Hotel in Puerto Morelos
#4 Top resorts Hotel in Puerto Morelos

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Excellence Club Junior Swim-Up Suite (82)
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Excellence Club Pool (8)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (114)
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