Excellence Riviera Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: # 1 of 28 hotels in Puerto Morelos
Description:
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand... This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. more » « less
  • Address
    Carretera Federal 307
    Manzana 7, Lote 1, S.M. 11
    Puerto Morelos 77580
    Mexico
Check Rates: $415 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,472 traveler reviews
  • What to Expect:
    • 4.5 based on 1,152 reviews Rooms
    • 4.5 based on 1,147 reviews Service
    • 4.5 based on 1,140 reviews Value
    • 4.5 based on 1,150 reviews Cleanliness
    • 4.5 based on 452 reviews Pool
  • Recommended For:
    • 80% based on 1,237 reviews An amazing honeymoon
    • 50% based on 1,237 reviews Older travelers
    • 20% based on 1,237 reviews Couples/romantics
    • 10% based on 1,237 reviews Young singles
    • 0% based on 1,237 reviews Large groups

Reviews of Excellence Riviera Cancun

( 1-10 of 1,472 )
May 14, 2008

Booking Booked the holiday through first choice online, very easy transaction and saved approx £400 from the ‘high st’ price which was a bonus, but it did mean that the specific requirements I had (such as a twin room) had to be phoned in to the call centre to be added on but this wasn’t a problem other than the... more

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5 of 5 stars
Virginia
May 14, 2008
3/3 found this review helpful

I'm new to TA, so my apologies for the 2 year old review, but I wanted to let everyone know about our experience. My husband and I got married in Mexico (at Dreams Tulum) and then stayed at Excellence for our honeymoon. When we stayed here, it was still part of the Secret chain, however I doubt that too much... more

May 14, 2008
1/3 found this review helpful

My husband and I stayed at Excellence during the first week of May. This is our 3rd time to Mexico, however last year we stayed at the Spa Palace and I would rate that just slightly better than Excellence. The spa was amazing. The excellence massage was one of the best I have ever had. The water circuit was great,... more

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5 of 5 stars
Essex, UK
May 14, 2008
2/3 found this review helpful

We just got back on Monday and had an amazing time at ERC. Most things were brilliant - weather, hotel room, service from staff, room service, facilities etc. The only things we weren't that impressed with was the food which could definately be improved, and the blatant stealing and hoarding of the pool floats! I would recommend deep sea fishing... more

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4 of 5 stars
Cape Cod, MA
May 13, 2008
3/4 found this review helpful

We have just returned from 7 days at ERC. We stayed 5/4-5/11. We booked an ocean view suite with a king bed on the third floor. When we arrived, they apparently did not have that type of room available, so we were upgraded to the Excellence Club! The room we got was on the first floor (Yes, it was musty)... more

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4 of 5 stars
Houston, TX
May 11, 2008
7/8 found this review helpful

We stayed at Excellence for 11 days in late April / early May of 2008. Since we were married there at the resort, we also had 32 guests staying at the hotel with us for 3 nights. Overall we had an amazing time. I would totally recommed a wedding, honeymoon or vacation at this resort without hesitation. Here is a... more

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5 of 5 stars
Vancouver, B.C.
May 8, 2008
9/9 found this review helpful

Excellence Riviera Cancun provides its guests with excellence, bottom line. We spent our 2nd week of vacation at this wonderful adults-only resort. We booked an Excellence Club room with a glorious ocean view. And what a glorious view! We made a point to visit every single restaurant and were very pleased with all. Five star dining all the way. My... more

May 7, 2008
7/10 found this review helpful

We had read many reviews about this place before we booked ERC for our honeymoon. It was down to ERC and Iberostar. We went with ERC and just got back after 9 days. Pros: The room was really nice. No ant problems or musty smell. The food is amazing. That's all I can say. The unlimited amount of water bottles,... more

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5 of 5 stars
Edmonton
May 6, 2008
9/10 found this review helpful

My husband and I stayed 10 days. It was amazing. The staff were 10 out of 10. We only had one not so good meal in 10 days. Big difference at this resort is the reservation process. During the evening they don't have buffet restaurants only ala carte. And you dont have the hassle of making reservations. Just come down... more

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5 of 5 stars
North West
May 5, 2008
9/9 found this review helpful

We stayed at the ERC late March for 2 weeks on our honeymoon. It is a fantastic resort with so much going on. A summary. Pool Area: The pools are huge. we swim a lot and always pick big interesting pools but these pools are the best we have been in. They are very clean, the pool guy is even... more

Reviews of Excellence Riviera Cancun

( 1-10 of 1,472 )
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Excellence Riviera Cancun Address

Carretera Federal 307 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico