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All 23 Puerto Morelos hotels

Excellence Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
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Ranked #4 of 23 hotels in Puerto Morelos
A recent review
4 of 5 stars reviewed today
Maryanne L Lake Grove, New York
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6,875 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,813)
Date | Rating
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English first
Lake Grove, New York
1 review
4 of 5 stars Reviewed today NEW

The service at this resort was amazing, all the people we came in contact with were always eager, willing and happy to help us with anything and all we needed or wanted. The food was delicious and drinks were great. Our only downside to the resort, which unfortunately for us was a big one. The water at the beach, was... More

Was this review helpful? Yes 2
Redondo Beach, California
1 review
5 of 5 stars Reviewed yesterday NEW

First off, if you are thinking about booking this place for an adults only vacation and it fits your budget, DO IT!!! This place exceeded every expectation that our group could have dreamed of. I will try to provide some insight into why this resort is the place to go! Traveled with my girlfriend (now fiance after this trip!), parents,... More

Was this review helpful? Yes 4
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had such a great time here for my sister's birthday! Everything was perfect! The staff especially! Shout outs to Paola the Pilates and Yoga instructor! So cute and awesome we wanted to bring her home! Arturo for total body conditioning! He kicked our butts! Edwin for the bike ride to Puerto Morelos! What a fun day! The DrumsinParadise.com guys... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW

My boyfriend surprised me with this holiday. He has planned this for many years - a perfect place and way to propose to me. He initially booked it as my birthday present holiday surprise, and when I arrived I couldn't believe how stunning either hotel was and the view to the ocean. I couldn't believe I was really there, it... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW

Overall the Excellence has exceeded all expectations. The rooms and the staff are eager to please you in every single way. The restaurant food was amazing. Lobster is included (not a typo)! Top shelf liquor and definite ease of acquiring your drinks. No reservation is required for any of the restaurants. Please be aware, lobster is not available for lunch.... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed yesterday NEW

I've been meaning to write this for nearly two years! The time has flown by and we away to visit again in less then 4 weeks! My husband and I have always said we'd never holiday at the same place twice (with the exception of Ibiza) never mind resort but here we are again booked in and away to visit... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We came to this resort for our honeymoon and everything was GREAT! However, we did not bring our marriage license so we didn't get the honeymoon banner for our door and whatever else is included but that was just fine. There was a rose on the bed. Staff was wonderful! Entertainment was fun! Everything was clean and beautiful! Food was... More

Was this review helpful? Yes 2
Croydon, Surrey
14 reviews 14 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am a bit late with this review, we actually stayed here for 14 nights at the beginning of Feb 2014. Having already stayed at the Excellence Playa Majures, we thought we would give this hotel a go too. Check in was easy with a welcome drink and cold towel, we were then taken to our room by the bellboy... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

This visit was my 3rd time back to Excellence Riviera Maya and it gets better every time. The resort is spotless, the staff is right on top of everything and the food and bars are just top notch. We finally got to enjoy the authentic outdoor Mexican dinner this time and it was wonderful. Our room staff was on top... More

Was this review helpful? Yes 2
16 reviews 16 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What I mean is that whatever holiday you want, you can get at this resort. Secluded, intimate, low key and relaxing, and /or fun exciting and stimulating you can choose day by day depending on your mood and needs. Staff unfailingly are top notch, food is good, facilities are 5 star. I don't go anywhere twice.....but would here, it's that... More

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Room service(115)
  • Martini bar(97)
  • Lobster house(94)
  • Very good(89)
  • Lazy river(70)
  • Chez isabelle(57)
  • Main pool(51)
  • French restaurants(47)
  • Breakfast buffet(24)
  • Top shelf(24)

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Excellence Group LLC, Tingo, Travelocity, Hotels.com, BookIt.com and Otel so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

9,689 photos of this hotel

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Pool/beach area (1643)
Hotel & grounds (1905)
Room/suite (1279)
View from room (427)
Dining (693)
Videos (20)
Bathroom (103)
Family/play areas (17)
Other (2645)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (217)
Beach (26)
Excellence Club Junior Swim-Up Suite (82)
Excellence Club Pool (8)
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (114)
Junior Suite Oceanfront (75)
Lazy River Pool (70)
Main Pool (75)
Restaurants and Bars (163)
The Hotel (104)

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Hotel & grounds (6)
Dining (2)
Room/suite (2)
Pool/beach area (1)
Other (13)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Puerto Morelos #4 Spa Hotel in Puerto Morelos #4 Top resorts Hotel in Puerto Morelos #4 Luxury Hotel in Puerto Morelos #4 On the Beach Hotel in Puerto Morelos #9 Business Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 
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Questions & Answers

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6 questions

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