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All 23 Puerto Morelos hotels

Excellence Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
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Ranked #4 of 23 hotels in Puerto Morelos
A recent review
4 of 5 stars reviewed yesterday
Chrisnrobt Fort Worth, Texas
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6,852 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,802)
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English first
Fort Worth, Texas
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed this Excellence resort as much as the one at Playa Mujeres. Last year we stayed at Excellence Playa Mujeres. We wanted to go back this year but it was very costly to return to EPM. So we decided to try the sister resort at Excellence Riviera Cancun. Upon our arrival the entrance to this resort was awesome compared... More

Was this review helpful? Yes 1
corbin, ky
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I have been to several high end all inclusive properties. We have fun no matter what but I read TripAdvisor religiously to select my next hotel to experience paradise. I am going to give you my honest advice and that would be to book somewhere else because you can do better. Having said that, if you are... More

Was this review helpful? Yes 1
philadelphia, pa
18 reviews 18 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the minute Gil took our bags to our room until checkout our vacation was excellente! Our room 6335 was perfectly taken care of by Yuri. The view stupendous. The bartenders who were exceptional were Juan and Luis. The one waiter who stood out was Marcel. What a wonderful staff. If I had to have one complaint it is there... More

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Dallas, Texas
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I took a quick 4 day getaway to the Excellence and had a fabulous time. I have been to 4 or 5 other all-inclusive resorts, and this ranks as top favorite. Food is excellent. You have a choice of about 8 different restaurants in which you do not have to make reservations at. The dinner's we had... More

Was this review helpful? Yes 3
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We celebrated our 10th wedding anniversary and loved Excellence again! This was our fourth visit to Excellence resorts and our second to Riviera Cancun. We will return! The swim up room is a must for us. Ground floor next to the pool, our own lounge chairs, and a hammock. Life was very good. We like the rooms on the Lazy... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I were there for our daughter's wedding and stayed in the club section. The wedding package was inexpensive (my daughter wanted to put most of her wedding money toward a house) but turned out lovely - the hair and makeup done by the spa were excellent - my daughter looked like a movie star! And the photos... More

Was this review helpful? Yes 2
Wallkill, New York
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am currently at the Excellence and it is a beautiful resort. Very beautiful.... The food.......not so much. The food was very average for my liking. Check in took a great portion of my day. This was definitely the longest check in I have ever had. The bell hop that took us to our room didn't point out anything as... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was the perfect place to be after our hectic wedding. It was quiet, not too big and had descent food. We met so many nice couples. I would definitely recommend getting a swim up room. It was pretty convenient to just open your sliding doors and hop into the lazy river. Wish we could have stayed longer!

Was this review helpful? Yes 1
Newburgh, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I honeymooned at the Excellence for 8 nights and had the time of our lives. General Hotel: Beautifully designed and manicured. Gated and guarded. Lay out of the resort was easy to navigate. Isn't too small where you get bored walking around the same places but isn't too big that it takes you 30 minutes to walk... More

Was this review helpful? Yes 1
Scottsdale, Arizona
18 reviews 18 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Based on the solid string of excellent reviews, my wife and I stayed at the Excellence Riviera Cancun from July 6-13th. Although the resort itself is very pretty (the architecture, grounds, layout, etc), we were not in agreement with many of the previous reviewers comments about this resort. As background, my wife and are 50 and have travelled extensively throughout... More

Was this review helpful? Yes 15
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Hotel Summarization (Beta)

What travelers say

  • Room service(115)
  • Martini bar(97)
  • Lobster house(94)
  • Very good(89)
  • Lazy river(70)
  • Chez isabelle(57)
  • Main pool(51)
  • French restaurants(47)
  • Breakfast buffet(24)
  • Top shelf(24)

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Excellence Group LLC, Tingo, Travelocity, Despegar.com, Hotels.com, BookIt.com and Otel so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

9,673 photos of this hotel

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Hotel & grounds (1905)
Room/suite (1279)
View from room (427)
Pool/beach area (1640)
Dining (693)
Videos (20)
Bathroom (103)
Family/play areas (17)
Other (2632)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (934)
Amenities (217)
Beach (26)
Excellence Club Junior Swim-Up Suite (82)
Excellence Club Pool (8)
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (114)
Junior Suite Oceanfront (75)
Lazy River Pool (70)
Main Pool (75)
Restaurants and Bars (163)
The Hotel (104)

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All management photos (24)
Hotel & grounds (6)
Dining (2)
Room/suite (2)
Pool/beach area (1)
Other (13)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Puerto Morelos #4 Top resorts Hotel in Puerto Morelos #4 On the Beach Hotel in Puerto Morelos #4 Spa Hotel in Puerto Morelos #4 Luxury Hotel in Puerto Morelos #9 Business Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 
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