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All 23 Puerto Morelos hotels

Zoetry Paraiso de la Bonita

5.0 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Chetumal km 328, Puerto Morelos 77500 , Mexico
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86%
Ranked #5 of 23 hotels in Puerto Morelos
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 9, 2010
eizemti Avon Lake, Ohio
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1,227 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Zoetry Paraiso de la Bonita
See the most recent reviews
Avon Lake, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2010

The place was clean the people where nice, but we wanted special treatment because it was our Honeymoon. Well we got one night of a special turn down service and that was it. We received a special 15% off at the spa, but upon arrival EVERYONE received a booklet of coupons for the spa. So we thought wow we can... More

Was this review helpful? Yes 1
New Braunfels
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2010

We have stayed at Zoetry twice (Oct 09, April 2010) and absolutely loved it! We booked the Lovers Suite both times and was upgraded (no charge) to the 2 bedrm the second time we stayed! Try the wine tasting, sunset catamaran cruise and 20 min massage - it's all included. Highly recommend this resort. We've stayed at many places in... More

Was this review helpful? Yes 3
TN
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2010

We were there 6 nights. It was great but VERY quiet! If you need any entertainment at all do not go. It is a great place for relaxing and doing nothing at all. We went to bed very early because there is nothing to do at night but eat dinner. The TV has several movie channels but no guide. They... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2010

The resort itself was wonderful, but the mosquitoes and flies were horrible. No night life at all. Bars close at 10:30. The pool, food and liquor was as advertised, but really need to control the bugs. Everyone was saying the same thing. Maybe needs a piano bar or one bar to stay open until midnight.

Was this review helpful? Yes 1
scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2010

we originally booked for this resort 7 months in advance, having been impressed by the mostly excellent reviews on the trip advisor. having travelled from scotland via london to this resort, by the time we landed at cancun we were very tired but also very excited. after a short ride in the lincoln, we arrived in brilliant sunshine and were... More

Was this review helpful? Yes 3
info_zopdb, General Manager at Zoetry Paraiso de la Bonita, responded to this review

Dear valued guest, We really appreciate you have done such a detailed overview regarding to your recent stay with us at Zoëtry Paraiso de la Bonita Riviera Maya. We always take all of our guest’s reviews as feedback always looking for possibilities to improve our service levels. We apologize if we did not fully meet your expectations during your visit... More

Atlanta, GA
Top Contributor
66 reviews 66 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed September 30, 2010

Recently stayed 5 days and along w/ two other guests considered flying home after the 2nd it was so bad. To be fair, we went with high expectations after reading glowing reviews and other guests that have been there many times told us that this place has drastically declined and swore the resort USED to be fabulous. THE GOOD: It... More

Was this review helpful? Yes 12
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2010

We spent 4 days at Zoetry and the food, service, accommodations were truly first class...I am not in to the stars classification, but I know 5 stars is the top of the line, well Zoetry should be a in a class by itself...maybe 10 stars. that is how good it is. If you are looking for a wonderful getaway that... More

Was this review helpful? Yes 6
Oklahoma City, Oklahoma
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 21, 2010

My wife and I just returned from Zoetry were we had the time of our life! Everything about the place was over the top. Our room was beautiful just like in the resort pics without any upgrades added. All rooms are oceanfront suites with a georgous view. The service could not have been better or more friendly. The food was... More

Was this review helpful? Yes 6
Vancouver, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 20, 2010

I'll start by stating we're return guests....that in itself speaks volumes. Our room was an opulent suite with a large living room opening out onto a generously sized terrace.....great for private sun tanning....or a morning cup of coffee. Both the bedroom and bathroom were huge. We enjoyed the serenity, high quality cuisine, great service....and of course......the parrots and iguanas! Manager... More

Was this review helpful? Yes 7
Atlanta
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 20, 2010

We stay at five star properties often. We like the attention to details and the service level. We are very disappointed with this property. We came here at the recommendation of a travel agent that thought this would compare to Grand Velas. No comparison at all. The food at Canoa (their 'superior' restaurant) was awful. We returned several dishes and... More

Was this review helpful? Yes 4
info_zopdb, Manager at Zoetry Paraiso de la Bonita, responded to this review

Bix a bel valued guest, Please receive our most sincere apologies from management and staff from Zoëtry Paraiso de la Bonita Riviera Maya, we regret to know that we did not meet your expectations during your stay with us. We always appreciate genuine comments and no doubt that you have been quite detailed in your overview. Always take reviews and... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(15)
  • Room service(15)
  • Plunge pool(8)
  • Golf cart(6)
  • Mini bar(5)
  • Salt water(5)
  • Salt water pool(4)
  • Other resorts(4)
  • Kaax Restaurant(4)
  • Really good(4)

Additional Information about Zoetry Paraiso de la Bonita

Address: Carretera Cancun-Chetumal km 328, Puerto Morelos 77500 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zoetry Paraiso de la Bonita 5*
Reservation Options:
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Also Known As:
Zoetry Paraiso De La Bonita Hotel Puerto Morelos
Paraiso De La Bonita
Paraiso Bonita
Zoetry Paraiso De La Bonita Riviera Maya, Mexico - Puerto Morelos

1,905 photos of this hotel

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Beach (10)
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Lovers Suite (50)
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Suite with Plunge Pool (30)
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Terrace Suite (30)
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Two Bedroom Terrace Suite (27)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#3 Business Hotel in Puerto Morelos #4 Romantic Hotel in Puerto Morelos #5 On the Beach Hotel in Puerto Morelos #5 Spa Hotel in Puerto Morelos #5 Top resorts Hotel in Puerto Morelos #5 Luxury Hotel in Puerto Morelos #7 Family Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Mexico's famed Paraiso de la Bonita Resort, a Leading Small Hotels of the World, Virtuoso member and four-time winner of the prestigious AAA Five Diamond Award is tucked into a protected private Beach just 15 minutes from the Cancun International airport. The ultra-luxury boutique beachfront resort is considered the most exclusive property in its category in Cancun's Riviera Maya region. Each of the 90 lavish oceanfront suites is uniquely decorated with hand-picked treasures and feature private terraces, luxurious bathroooms with Bvulgari bath amenities, Frette robes and towels and spacious living room. The resort is home to North America's first certified Thalassotherapy Spa, which combines the ocean's most beneficial elements with state of the art equipment and techniques. In addition, the property's private 48 ft. Catamaran treats guests to a delightful experience on the beautiful waters of the Mexican Caribbean. ... more   less 
Number of rooms
90

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Zoetry Paraiso de la Bonita and other travelers.
3 questions

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Questions? Get answers from Zoetry Paraiso de la Bonita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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