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Zoetry Paraiso de la Bonita

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Carretera Cancun-Chetumal km 328, Puerto Morelos 77500 , Mexico
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Zoetry Paraiso de la Bonita
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1,553 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our group was looking for a quiet, upscale resort to spend time together. Upon arrival we all remarked about how beautiful the resort was and met our personal concierge. She was amazing thru out our stay and went above and beyond many times to keep our stay as perfect as possible. The rooms were terrific, the food delicious and the... More 

Was this review helpful? Yes 1
Mobile, Alabama
1 review
5 of 5 stars Reviewed 3 days ago NEW

this was a reward trip for our District for 2014 Sales...Everyone at Resort was friendly, always smiling, helpful...Spa was Super!!! Food was excellent....Our room and view...beautiful...room service devine....only negative was smell of seaweed on beach...bad odor...everything else was Excellent....

Review collected in partnership with this hotel

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dallas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There are better resorts out there for the amount of money you would spend here. If you are still curious or are already booked, see details below. ROOM: Pros - Spacious suite with sitting area - Big bathroom - Balcony with a view - Room cleaned 3 times a day which was great Cons - Dated furniture and uncomfortable beds... More 

Was this review helpful? Yes 4
Wichita, Kansas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I traveled to Paraiso for 5 nights to unwind and relax. The trip was uber restful. We knew beforehand that there wasn't much activity at the resort, so we were prepared. There literally is nothing going on at the resort after dinner. Nothing. I believe we slept 10-11 hours a night on the most wonderful bed. The... More 

Was this review helpful? Yes 1
Santa Rosa Beach, Florida
1 review
4 of 5 stars Reviewed 4 days ago NEW

Just got back from an amazing trip at the Zoetry! The resort was beautiful and luxurious... What truly amazed me was the SERVICE! Everyone bent over backwards to make 11 girls on a trip very happy. Aline our concierge went above and beyond for us and really made all of us who are moms feel "taken care of". I've been... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We could not have had a better time. What made the experience so wonderful was the excellent service. Especially from Alin! The rooms were spacious and beds were extremely comfortable. A nice quite resort with good food. The exceptional service is what made the trip

Was this review helpful? Yes 1
Dothan
5 of 5 stars Reviewed 5 days ago NEW

Celebrated a 25th wedding anniversary and a 50th birthday here and it was absolutely perfect! From location to staff to food to accommodations - everything was top quality! Definitely plan to return, hopefully soon!

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Marina E-concie... S, E-Concierge / Social Media Coordinator at Zoetry Paraiso de la Bonita, responded to this review

Bix a Bel dothan, Please receive on behalf of our management and everyone working at Zoëtry Paraíso de la Bonita our gratitude for your brief yet positive and motivating review. It will be our honor to welcome you back! Kind regards, Marina Rojas E-Concierge More 

lagoon20
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lets start off the staff not MANAGEMENT but the people that are out near the pool and in the restaurants are beyond amazing and wonderful. And they work very hard to keep all guests happy. They are there whenever you need them. I give them 6 stars to name a few. Victor , Samuel, Miguel, Andre, are great and wonderful.Give... More 

Was this review helpful? Yes 4
Marina E-concie... S, E-Concierge / Social Media Coordinator at Zoetry Paraiso de la Bonita, responded to this review

Bix a Bel Joshcoolblue, Few things are more valuable for us that the time our guests invest on sharing their comments the overviews of their experiences. We must say that we would have appreciated to have more of your feedback during your stay in order to improve your experience onsite. We apologize for not being able to surpass your expectations... More 

New York City, New York
5 of 5 stars Reviewed 1 week ago NEW

This was our 2nd trip to Zoetry Paraiso de la Bonita and we are already planning our next visit! From the moment we arrived, till the moment we left, we were treated like family. Since the beaches in the Yucatan had a problem with seaweed, the concierge ALIN was kind enough to arrange a trip to Isla Mujeres for a... More 

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New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Our second visit to this property, and if it's even possible it was better then our first. From the moment you are picked up at the airport the service is exceptional. The suites are quite beautiful and well appointed with a terrace overlooking the beach. There is no one like Alin (Head Concierge), she is warm, gracious and will do... More 

Was this review helpful? Yes
Marina E-concie... S, E-Concierge / Social Media Coordinator at Zoetry Paraiso de la Bonita, responded to this review

Bix a Bel Susan D, There is nothing but gratitude in our hearts not only for your lovely review but for having the honor to host you. All the mentioned staff will be more than happy to hear their hard work is being noticed and make a difference in our guests stays. As you already know we carry you in... More 

Hotel Review Summarization

What travelers say

  • Room service(15)
  • Very nice(15)
  • Plunge pool(8)
  • Golf cart(6)
  • Salt water(5)
  • Mini bar(5)
  • Really good(4)
  • Kaax Restaurant(4)
  • Other resorts(4)
  • Salt water pool(4)
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Amenities (28)
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Beach (10)
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Lovers Suite (50)
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Pool (8)
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Restaurants and Bars (48)
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Suite with Plunge Pool (30)
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Terrace Suite (30)
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The Hotel (47)
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Two Bedroom Terrace Suite (27)

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