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Zoetry Paraiso de la Bonita

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Carretera Cancun-Chetumal km 328, Puerto Morelos 77500 , Mexico
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1 room 1 guest
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Zoetry Paraiso de la Bonita
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1,570 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (472)
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Denver, Colorado
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family spent 4 wonderful night at Zoetry. We have stayed at this resort many times and always find it to be the perfect spot to relax and recharge our batteries. The rooms and food are great. The service is spectacular. The pool staff is extremely helpful and attentive. We also took Yoga and Water Aerobics classes with Genevieve that... More 

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Chico
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I traveled to Zoetry in July to celebrate our 15th wedding anniversary. We simply could not have made a better choice for this celebration! From the moment we arrived we were treated like royalty. We are members with Unlimited Vacations Club and always feel like we are at home when staying at the resorts. Touches like 24... More 

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Charlotte, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is simply not 5-star. Nice? Yes. Is the staff courteous? Absolutely. Is the pool a pretty area? Yes. But...Are the beds are the hardest ever? Yes, with the exception of when I was in Mongolia. I initially thought that the mattress was missing and it had to be the boxspring. Ahh, but no. We asked about it the... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My fiancé and I traveled to Zoetry on business but felt like we were on our honeymoon. The staff was amazing. The grounds were so active. The room was absolutely beautiful. The resort did it's best to offer options to those looking to enjoy the beach despite the seaweed. Truly amazing

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Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I had high expectations given this is supposed to be a top brand for this hotel group. I left highly disappointed. First off, be warned about the current seaweed situation. Not withing the hotels control but the beach and ocean are not usable. Your relaxing vacation will be filled with watching tractors move piles of seaweed and be overwhelmed by... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband, our 16/17 year old kids, and I stayed for a week at this wonderful hotel - it was our first time at a Zoetry hotel and we choose this one because of the great reviews we had seen. Zoetry and their excellent staff exceeded our expectations and then SOME! The hotel is beautiful, long and sprawling, it feels... More 

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Texas
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not their fault but I could not even go outside at the resort without gagging the seaweed smell (think sewer) was so strong. The resort is small and along the coast so there is not where to escape the smell. Lots of efforts to remove the seaweed but...it still stunk. BEAUTIFUL room. Which helped us deal with the seaweed smell... More 

Was this review helpful? Yes 2
Austin, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With so many wonderful places to visit, it is not often I claim any one spot as a "repeater", but our experience here will bring us back. Let me be clear, as much as I enjoyed the area and the hotel, it was the staff that made the difference. The Entertainment Manager, FERMIN ZAMORA, dazzled me with his incredible, endless... More 

Was this review helpful? Yes 3
West Des Moines, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The whole experience was over the top! From the food, drinks, service, never seen anything like it!!! Wish Mother Nature didn't bring all the seaweed on shore, we stayed at pool the whole time. Oh well

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Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Zoetry Paraiso was a delightful place to stay. It is smaller than some of the mega-resorts, and the food is much better than at any other place we have stayed in the area, with a variety of restaurants and menus. The facilities are immaculately clean and well maintained. There is sufficient seating at the pool and the ocean, so... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Room service(15)
  • Very nice(15)
  • Plunge pool(8)
  • Golf cart(6)
  • Salt water(5)
  • Mini bar(5)
  • Really good(4)
  • Kaax Restaurant(4)
  • Other resorts(4)
  • Salt water pool(4)
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2,239 photos of this hotel

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Bathroom (52)
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Amenities (28)
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Beach (10)
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Lovers Suite (50)
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Pool (8)
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Restaurants and Bars (48)
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Suite with Plunge Pool (30)
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Terrace Suite (30)
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The Hotel (47)
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Two Bedroom Terrace Suite (27)

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