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Zoetry Paraiso de la Bonita

5.0 of 5 Carretera Cancun-Chetumal km 328, Puerto Morelos 77500 , Mexico
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Certificate of Excellence 2014
Zoetry Paraiso de la Bonita
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Zoetry Paraiso de la Bonita
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1,303 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Top Contributor
114 reviews 114 reviews
63 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at Zoetry for a quick 4-day long weekend getaway. When we went to Mexico or Dominican Republic previously, we stayed at larger all-inclusive resorts, such as Xcaret Occidental, Barcelo or Bahia Principe, but over the last few years of traveling elsewhere I've come to realize that I very much favor smaller boutique hotels over large mega-resorts, and so I... More

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our third visit to this resort. We love this resort for the peace, tranquility, cleanliness and service. It is a small, boutique resort. Every room is magnificent and well maintained by the staff. When I think of coming to this Zoetry, I think of total relaxation. The food choices in the three restaurants are excellent and the staff... More

Was this review helpful? Yes 5
Woodbury, Minnesota
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband & I just returned from a 5 day vacation celebrating our wedding anniversary at the Zoetry Paraiso. Everything was spectacular from the moment we arrived. Right when we exited the airport, we spotted our personal driver (hard to miss in his mustard-colored pants). He took us to the Mercedes van, and served us champagne on the way to... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Zoetry Paraiso del la Bonita is quite simply stunning. The service from all the staff who address you by name is second to none. Our suite was also perfect, I don't think there's a bad room in the entire resort. My wife is a vegetarian, and the staff in all the restaurants went to great lengths to prepare food... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent four nights at this fabulous location this past week. We were with another couple celebrating a 50th birthday. I have been to all inclusive before, but this experience was far better than anything I have experienced. The property is beautiful and well kept. The suites are large with nice furnishings, a great bedroom, bathroom, and... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first all inclusive holiday and we could not have chosen a better place. The service, rooms, food, spa and location was just perfect. Being vegetarian and health conscious, I had issues at another resort in Mexico, but the staff accommodated all requests. i would definitely go back. All suites have beach views.

Was this review helpful? Yes 1
Maidenhead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 weeks in mid October 2014 at this lovely hotel. Great place to unwind, all the staff are some of the best and most friendly people we have ever met at any resort we have been to, they can't do enough to make your stay a memorable one. The food in all the restaurants is great, no buffet style... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not modern, bad beach (no boys), noise in the room, primitive cousin, far both from parks and from cities. Personal are outgoing, rooms are reasonably big, green territory, not to much people. Total it was not terrible but I can't recommend it to my friends and choose another one if I'll visit this region again.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We couldn't have received better service. ALL of the Staff were extremely courteous and friendly. The suite was fabulous and the housekeeping staff and room service was superb. The meals, bar, and restaurant's staff were outstanding. We highly recommend this resort.

Was this review helpful? Yes 1
Düsseldorf, Nordrhein-Westfalen, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had a few problems with the Zoetry hotel. As a start, “the beach” was not clean / messy water, and it is a known problem that isn’t mentioned on the site or to the person staying (Only until one arrives and sees it) You Cannot go into the water at all. Zoetry should let you know since using the... More

Was this review helpful? Yes 13
Aldo D, E-Concierce / Social Media Coordinator at Zoetry Paraiso de la Bonita, responded to this review

Bix a Bel Mr. Pepe B, Allow me to start my response by thanking you for the time you have spent to write this honest and detailed review. We understand that every guest is entitled to share with the Trip Advisor Community their personal experience regarding our resort and that each opinion is as valuable as the other, since they... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(15)
  • Room service(15)
  • Plunge pool(8)
  • Golf cart(6)
  • Mini bar(5)
  • Salt water(5)
  • Other resorts(4)
  • Salt water pool(4)
  • Really good(4)
  • Kaax Restaurant(4)

Additional Information about Zoetry Paraiso de la Bonita

Address: Carretera Cancun-Chetumal km 328, Puerto Morelos 77500 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zoetry Paraiso de la Bonita 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Zoetry Paraiso De La Bonita Hotel Puerto Morelos
Paraiso De La Bonita
Paraiso Bonita
Zoetry Paraiso De La Bonita Riviera Maya, Mexico - Puerto Morelos

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