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Zoetry Paraiso de la Bonita

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Carretera Cancun-Chetumal km 328, Puerto Morelos 77500 , Mexico
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Zoetry Paraiso de la Bonita
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1,523 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (460)
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Carshalton, United Kingdom
Level Contributor
175 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is one of the Leading Hotels of the World group which says it all. We transferred here from a dreadful hotel Kuoni had allocated us to and from the moment we walked in the door, it was paradise. Polite and attentive staff, everything from the pool chairs to the lobby looks good quality and best of all they... More 

Was this review helpful? Yes 2
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I just stayed at Zoetry for our honeymoon and it was amazing. The service was out of this world and our room was absolutely gorgeous. All of the staff was so sweet, especially Eduardo at Kaax and Pablo by the pool! The beach isn't the best but it's beautiful otherwise!

Was this review helpful? Yes 2
Tyler, Texas
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

As 3rd time visitor to the resort we have clearly had good experiences in the past and have returned. Strong points include the small size and excellent service. The food is good but not great and somewhat limited in options. Breakfast is by far our favorite meal. Weak points would be isolated location with little to do outside the resort... More 

Was this review helpful? Yes 9
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Different to any of the hotels in the region, this hotel is smaller and more personal with great food, beautiful surroundings and excellent customer service!! Set on a gorgeous beach with an amazing thalasso spa and amazing rooms with attention to detail

Was this review helpful? Yes 1
Marina E-concie... S, Social Media Coordinator & E-Concierge at Zoetry Paraiso de la Bonita, responded to this review

Bix a Bel hrb91, It is always rewarding to receive such great comments from our valued guests. We would be honored to welcome you back here at your home away home! Kind regards, Marina Rojas Social Media Coordinator & E-Concierge Zoëtry Paraiso de la Bonita info.zopdb@zoetryresorts.com More 

Edinburgh, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This beautiful property has to be experienced first hand - reviews are helpful but it's the magical, personalised journey you will witness that makes Paraiso de la Bonita the leader in boutique hospitality with service levels other major providers can only aspire to deliver. México is a beautiful country and the Yucatan in particular, offers natural landscapes and adventure unmatched... More 

Was this review helpful? Yes 5
Marina E-concie... S, Social Media Coordinator & E-Concierge at Zoetry Paraiso de la Bonita, responded to this review

Bix a Bel Kenny M, It has been a delight to take part on this magical and personalized journey! Reviews like yours keep us motivated to offer great memorable experiences to every guest. Be certain that your kind words will be shared with our staff, specially with those mentioned in your kind review. We will be looking forward to have... More 

toronto
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have visited this resort at least three times. What brings us back is service and ambiance. All the staff are friendly and accommodating . Minus front desk staff. Food is very good minus lunch. For lunch you had a choice of sushi or something from the grill. I found the food to be bland in the most part lacking... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From being picked up at the airport to being dropped off, we had an amazing experience.**Tip for being picked up, find the man with the "Zoëtry" sign and wait if you have to! We were almost brought to the resort by a commercial service that we would have had to pay for, since we did not know what to do.**... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed at this hotel two times, once for our honeymoon and would go back in a heartbeat. Beautiful large rooms, amazing food at all restaurants including fresh sushi, tons of amenities including free worldwide long distance. Amazing spa services. Amazing honeymoon package with a private catamaran ride and private dinner on the beach. Can't be beat!! Would not recommend... More 

Was this review helpful? Yes 2
New York City, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful semi-private resort. Spacious rooms with luxurious decor. Beautiful property, extremely well kept. The Food and drinks were absolutely AMAZING!!!! - best part of the trip other than just being on a beach vacation. Menus at all restaurants can be customized as needed for dietary and preference reasons. Great pool and spa area – salt water pool can’t be missed.... More 

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

There is something here for everyone. But if you are just looking to totally chill in a perfect setting with impeccable service and excellent food, this is it. (And we are very picky). Poolside sushi, gourmet dining, phenom drinks and Cuban cigars, 24/7 room service all included. Spa services for anything you could want. Couples luxurious spa package is among... More 

Was this review helpful? Yes 4
Marina E-concie... S, Social Media / E-Concierge at Zoetry Paraiso de la Bonita, responded to this review

Bix a Bel BBNtravelers, It is always rewarding to read reviews like yours; we are proud of the amenities of our resort as much as we are of the people working with us. Your kind words encourage us to keep improving our services, aimed to offer impecable experiences to every guest. Kind regards, Marina Rojas E-Concierge / Social Media Info.zopdb@zoetryresorts.com More 

Hotel Review Summarization

What travelers say

  • Room service(15)
  • Very nice(15)
  • Plunge pool(8)
  • Golf cart(6)
  • Salt water(5)
  • Mini bar(5)
  • Really good(4)
  • Kaax Restaurant(4)
  • Other resorts(4)
  • Salt water pool(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (312)
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Amenities (28)
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Beach (10)
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Lovers Suite (50)
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Pool (8)
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Restaurants and Bars (48)
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Suite with Plunge Pool (30)
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Terrace Suite (30)
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The Hotel (47)
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Two Bedroom Terrace Suite (27)

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Dining (14)
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Room/suite (15)
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Bathroom (6)
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Other (15)
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