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Azul Beach Hotel, by Karisma

Travelers' Choice award winner
Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
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Azul Beach Hotel, by Karisma
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Azul Beach Hotel, by Karisma
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2,013 Reviews from our TripAdvisor Community

Traveler rating
    1,429
    392
    104
    61
    27
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987
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (565)
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    (2013)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second time to Azul Beach hotel with our 5 year old daughter and my mother. Our first time was a bit disappointing, from a service and food perspective, but we decided to give it another try since my mother had never been. When we arrived, we were met warmly with bubbly and a milkshake for our little... More 

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Lighthouse Point, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This resort is incredibly beautiful. The location is quiet and relaxing. I couldn't have asked for a better way to spend a whole week. The beach beds are great and if you reserve it in time you can get one of the swinging beds off to the end of the resort beach. What really makes this place so special is... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I came for our friends wedding. This is a boutique smaller all inclusive that caters to couples who wish to wed. Our friends were very pleased with the wedding experience.from the perspective of the attendees, the hotel did a good really nice job. The hotel is high end. We have stayed at many 3-5 star all inclusives... More 

Was this review helpful? Yes 1
Winston Salem, North Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The bad: After reading the reviews, some of the things we encountered were almost expected and, not surprisingly, actually happened: we booked our double room for myself and a friend NINE months ahead of time and upon arrival were told they had no doubles and that we would have to share a king bed. Not a huge deal because we... More 

Was this review helpful? Yes 1
Cumbria
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have just returned from an amazing 1 week stay at the Azul Beach. The reservation free dining was ideal with a 4 year old. In the restaurants the food was of a very high standard and if you wanted to order anything off menu the would always try and accommodate you. Azul Beach has an amazing eye for details... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Azul beach resort is the place to go if you have children under the age of 5 yrs and still want that boutique / lux feel in a resort. Before leaving New York, with my husband and 15month old, I was communicating via email with the general manager {his name escapes me} regarding a few things we'd need in the... More 

Was this review helpful? Yes 4
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I want to first comment on the posts where people complain about "seaweed". One recent lady commented her sister the bride hadn't read anywhere about the seaweed but that there were MOUNDS of it all over the beach. People- it's a frigging ocean. And what washes ashore is of no control of the resort. I found it to be sargassum... More 

Was this review helpful? Yes 7
Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our Stay at this location was for 7 days. Keeping in mind that neither I nor my wife are big fans of resort vacations and had decided to stay as a last minute plan to just get away before we have our first child, we had a wonderful stay. Our vacation was purchased with AirCanada. Our transfer to the Hotel... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

As a first-time user of an all-inclusive resort, but not a first-time visitor to the Mayan Riviera, I wasn't sure what to expect from my experience at the Azul Beach Hotel. I was part of a larger group that was there to celebrate a wedding, which was also held on the grounds of the resort. Our room was beautiful-- we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I went to a wedding here in February. About 20 of the bride and grooms closest friends and immediate family attended. One of the brides biggest concerns, when searching for the perfect place to get married, was seaweed. She read lots of the reviews and none she read mentioned it. But when we arrived there were mounds of seaweed on... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Kid Club(14)
  • Very good(11)
  • Room service(7)
  • Tequila bar(6)
  • Friendly and helpful(3)
  • Honeymoon suite(3)
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Amenities (14)
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Beach (18)
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Deluxe Room with Doubles (18)
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Deluxe Room with King (23)
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Honeymoon Swim-Up Suite (32)
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The Hotel (63)

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