We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Azul Beach Hotel, by Karisma

4.5 of 5 Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Hotel website
Hotel deals
Special Offer
21% Off+Kids Stay Free*
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Azul Beach Hotel, by Karisma
Professional photos View all
Browse nearby
Azul Beach Hotel, by Karisma
Write a Review

1,776 reviews from our community

Traveler rating
    1,275
    331
    90
    54
    26
See reviews for
855
464
16
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (489)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1776)
  • Mar-May only
    (464)
  • Jun-Aug only
    (431)
  • Sep-Nov only
    (396)
  • Dec-Feb only
    (485)
All months
Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

One word sums it up....fabulous. My daughter held her wedding here....the food...awesome! My grandsons 10 and 8 ordered room service every night. So accommodating and gracious. Truly gourmet paradise!

Was this review helpful? Yes
Gainesville, Georgia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Probably the most attentive and polite staff across the board. From the welcoming personnel who offer selection of pillows and fragrances sprayed in your room on a nightly basis, to the Beach Butlers. Everyone was 5 Star. Beautiful setting and only 20 mins from Cancun airport. Like other reviews have mentioned, if you are shown to your room and not... More

Was this review helpful? Yes
New Rochelle, New York
Top Contributor
75 reviews 75 reviews
33 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am a regular to the Cancun/Riviera Maya area. I have experienced diverse lodging, including staying in a very affordable resort (Cancun Palace) and in one of the more higher rated resorts (Iberostar Grand Paraiso). One thing I have found in all of the properties I've visited is that the customer service and hospitality of Mexicans is unmatched. I chose... More

Was this review helpful? Yes
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I absolutely LOVED this resort and promise to come back. Everything about it is serene. I thoroughly enjoyed my day at the spa. The staff was great. I came for a wedding and everything about it was beautiful. If you are looking for a place to get away for some nice rest and relaxation, this is your place. The pools... More

Was this review helpful? Yes
durham england
Contributor
20 reviews 20 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived Oct 26th for 2 weeks. We have been to Mexico a few times now, travelled around the world and must say Azul Beach is the best resort for every reason that we have been to. On arrival we where made to feel special(came for sons wedding). Rooms spotless. Maids fantastic. Spa.. oh my the massage by Yitam was... More

Was this review helpful? Yes
Lincoln, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and myself read a few reviews on various hotels in mexico before settling on the azul beach resort and how happy we were that we did! I have never wrote a review of a hotel before, but after our experience I felt compelled to. The hotel itself is well laid out and in very good condition. We booked... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

If your looking for a once in a lifetime holiday you must come here! You are treated like royalty and they can't do enough for you! Everyone is so lovely! Especially the entertainment and the waiters/bar staff! The food is absolutely amazing too! Me and my now fiancé got engaged here and the managers and the head chef couldn't do... More

Was this review helpful? Yes
Shrewsbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I’ve stayed in some excellent hotels in my time but for style, comfort, the food on offer and quality of service the Azul beach hotel has to go down as one of the best. From the moment we arrived the staff were polite, friendly and happy to help with any request. From the front of house staff and the concierges... More

Was this review helpful? Yes
Wolfville, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

one of the best trips i have had in the past few years the food and service was great and I am looking in to returning in the spring or sooner love everything about the place , but the little extras is what put them on top . some of the staff made the effort to say good bye to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Quebec City, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

WE just love this hotel. From being a Prestige member, we have travel to others Azul hotel, and so far this is our favorite. The beach is the nicest, the room also with the swim-up pool and nice balconies. The staff is amazing. The fact that it's a boutique hotel, even when full, you feel like you have your own... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Azul Beach Hotel, by Karisma? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Kid Club(17)
  • Very good(13)
  • Room service(8)
  • Tequila bar(7)
  • Honeymoon suite(4)
  • Friendly and helpful(3)
  • Nice touch(3)

Additional Information about Azul Beach Hotel, by Karisma

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Beach Hotel, by Karisma 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Despegar.com, TripOnline SA, Odigeo, Booking.com and Tingo so you can book your Azul Beach Hotel, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

1,914 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1610)
Viewed
Pool/beach area (357)
Viewed
Business center/function rooms (27)
Viewed
View from room (81)
Viewed
Bathroom (23)
Viewed
Hotel & grounds (254)
Viewed
Dining (103)
Viewed
Room/suite (223)
Viewed
Family/play areas (26)
Viewed
9:13
Videos (1)
Viewed
Other (515)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (246)
Viewed
Amenities (14)
Viewed
Beach (18)
Viewed
Deluxe Room with Doubles (18)
Viewed
Deluxe Room with King (23)
Viewed
Honeymoon Swim-Up Suite (32)
Viewed
Junior Suite (24)
Viewed
Pool (12)
Viewed
Restaurants and Bars (42)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Pool/beach area (1)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Family/play areas (1)
Viewed
Other (46)
Hotels you might also like...
Check In Check Out
Price Your Stay