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Azul Beach Hotel, by Karisma

4.5 of 5 Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
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Azul Beach Hotel, by Karisma
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Azul Beach Hotel, by Karisma
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1,816 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our third stay at ABH, first with our little girl. It was another great experience. My one and only complaint is the lack of free WiFi. The last time we visited (Feb 2013), there was free WiFi in the lobby, not this time. $50 for the week, no thanks. We stayed in a family suite on the top... More 

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New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I just got back from Azul Beach where we had our amazing wedding. We have visited the resort in April when we came down to Mexico to do site inspections. We went to the Karisma dress Rehearsal, http://marketing.karismahotels.com/eblasts/bdr_nov2013/index.html, which is an event for couples that are interested in a destination wedding. This event showcases all of the... More 

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CT
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit to Azul Beach -two years in a row & both visits were spectacular! We typically haven't had good results visiting resorts multiple times, there always seems to be a let down on the second visit resulting from management change, staff changes etc. but not here. The staff is incredible & the clientele just as nice!... More 

Was this review helpful? Yes 3
Spartanburg, South Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you are looking for very attentive staff that make you feel like you are not only special but the only one they are there to take care of. If you are looking for a resort that is steps from the sand with fantastic service and food. Then Azul Beach is for you. This boutique feel resort has 3 amazing... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you very much for your posting on Tripadvisor. It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We will make sure our team see your kind comments. They will feel so glad. Best regards, Peter Hechler General Manager gm@azulbeachresort.com More 

Oklahoma City, Oklahoma, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

we had a blast!! everyone was very accommodating! the food was excellent!! our family enjoyed the the time we spent on the beach and the excursions we took away from the hotel! selvatica was a blast! we can't wait to go back

Review collected in partnership with this hotel

Was this review helpful? Yes
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, We really appreciate your having taken the time to write this review. I'm very happy to hear that you enjoyed various experienced that are offered at the Azul Beach Hotel. Looking forward to welcoming you back pretty soon, Peter Hechler General Manager gm@azulbeachresort.com More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful place, we visited Azul Beach Resort for my son's wedding, the place is beautiful, the attention outstanding, food was awsome, (gained4 pounds)the wedding was amazing."will love to go back.

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Many thanks for your review and i'm very happy to know that we here at the Azul Beach Hotel, were able to provide you and your family with an excellent wedding experience. We look forward to seeing you and your family again in the future. Best Regards, Peter Hechler General Manager gm@azulbeachresort.com More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

a little late but much needed place that needs to be reviewed. it was a positively dream come true resort. perfect place for R&R. will be visiting again just for the staff and the food service. nothing was too much trouble and chefs were very happy to oblige once we told them to go off the menu and create something... More 

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KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Many Thanks for your recent review. It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you chose to visit us again. Best Regards, Peter Hechler General Manager gm@azulbeachresort.com More 

Coventry, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

we have just returned from two weeks at the Sensatori Azul Beach. From the moment we arrived we were treated like family, nothing was too much trouble. Our room was beautiful and was kept immaculately by Guadalupe. We found the food and service in all the restaurants to be of a high standard and with plenty of variety to suit... More 

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Seeley Lake, Montana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This place was great. The food was fabulous, drinks were okay. We finally found the bar that made the best drinks and had a great lunch menu - Chil. Unfortunately, is was on a corner of the property and not central to all the pools and activities. The rooms were very nice. Too bad there aren't tubs in the basic... More 

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for sharing your experiences of your recent vacation, I truly appreciate your comments and have carefully read through your detailed feedback. It is never too late to tell everyone your opinion, it is definitley appreciated. On behalf of the entire staff, we would like to thank you for choosing the Azul Beach hotel and we look... More 

Muskoka District, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I came here with our infant. Let me start by saying that staff at this resort is what made our vacation. Once you get past the lobby staff, who were not very warm, the service we received was excellent. Special mention to Ivan at the bar, Mateo the beach butler, Joan, Alain and all the beach staff,... More 

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your feedback, It was truly a pleasure to host you and your family. It's great to know that your experiences were in line with our unique Gourmet Inclusive Experience and that we were able to go above and beyond all expectations. Your comments will be shared with our employees, especially those mentioned. It is very... More 

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Hotel Summarization (Beta)

What travelers say

  • Kid Club(17)
  • Very good(13)
  • Room service(8)
  • Tequila bar(7)
  • Honeymoon suite(4)
  • Friendly and helpful(3)
  • Nice touch(3)

Additional Information about Azul Beach Hotel, by Karisma

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Beach Hotel, by Karisma 4.5*
Number of rooms: 148
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Family Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos

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