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Azul Beach Hotel, by Karisma

4.5 of 5 Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
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Azul Beach Hotel, by Karisma
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Azul Beach Hotel, by Karisma
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1,730 reviews from our community

Traveler rating
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    325
    87
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829
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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wales
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We returned on the 10th October from a 2 week holiday.We were celebrating our ruby wedding anniversary i do not know where to start about this wonderful hotel and staff i would like to say a special thank you to Roca alain carlos alberto ezikiel lifeguard lety at the cafe bar all the cabana boys wilbert in the tequila bar... More

Was this review helpful? Yes 1
Baltimore
1 review
5 of 5 stars Reviewed 2 days ago NEW

We returned Weds from a 2 week stay at Azul Beach that included our wedding with approx 35 of our closest friends and family. Leading up to the day we arrived, I had so much anxiety and apprehension because the wedding coordinators located in Miami are horrendous and absolutely TERRIBLE to work with... we really thought that we had made... More

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Floyds Knobs
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from our family vacation, the experience was great. The hotel was clean, and the hotel employees treated you as their #1 customer. The Pools were spotless, smaller beach front but big enough to do everything we needed. Bring your own snorkeling equipment because the hotel does not have it to rent or use. We went on a snorkeling... More

Was this review helpful? Yes 15
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, firstly I would just like to say it was an absolute pleasure to host your family vacation. It is very rewarding to know that you have enjoyed every moment of your vacation at the Azul Beach Resort. A big thanks to Lisa from Beach Bum Vacation for recommending us to you. We truly appreciate your comments and feedback,... More

Charlestown, IN
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I took our two daughters ages 3 & 1 to this resort in October, 2014. Lisa @ Beach Bum Vacation took care of all the planning and excursions which were phenomenal. The resort caters to kids which made it so much easier and relaxing! We had a pool side swim up room which was perfect. My wife... More

Was this review helpful? Yes 14
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your wonderful feedback! It was an honor to host your holiday. I'm happy to hear that you and your family had a wonderful vacation, also that we exceeded all expectations. Thank you to Lisa from Beach Bum Vacations for reccommending us to you. I hope to see you back at the Azul Beach Hotel again... More

Floyds Knobs, Indiana, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a family vacation with grandparents, children, and grandchildren. Everyone had a fantastic time. I am a travel concierge and travel quite often. Azul hotels are such an experience. I highly recommend them. Service was amazing and spot on. The waiters were quite attentive to us and the children in the restaurants - even brought hot towels to... More

Was this review helpful? Yes
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear Lisa, Thank you for your glowing feedback, It was truly a pleasure to host you and your family at Azul Beach. It's great to know that your experiences were in line with our unique Gourmet Inclusive vacation concept. Your comments will be shared with our employees, especially those mentioned . It is very special when a member of our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Traveled with partner and his family. Enjoyed the accommodations, was a unique mix of adult and child friendly services. The food was a good mix of international and local cuisine. I appreciated the friendly service members, they went above and beyond. Lisa Zwissler made the trip effortless, arranging all the services in advanced. I merely had to sit back and... More

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your wonderful review, I thoroughly enjoyed reading about your experiences and its good to know that there was so much you enjoyed about the Azul Beach Hotel. A big thanks to Lisa Zwissler from Beach Bum Vacations for reccommending us to you. We do our very best to ensure our guests are taken care of... More

england
Top Contributor
70 reviews 70 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am writing this review, as I am a few days into my stay here, at the Azul Beach Hotel. This is THE BEST HOTEL by far, that we have stayed in. From the moment that we arrived, we were treated like royalty, we were given a cool towel to refresh ourselves and given a cool glass of wine. Check... More

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your excellent review. Thank you for choosing the Azul Beach Hotel for your holiday. I can assure you that there is nothing more rewarding that recognition from our valued guests. We appreciate that you have taken the time to share your comments with future travelers and guests. We hope that you enjoy the rest of... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Great stay after we originally were put in the wrong room. Staff is wonderful and not one bad experience with anyone. Food was great, beach was perfect and bars were stocked very well with premium drinks. Bartenders were personable and wait staff was excellent. One word of caution: just because the travel organizations are in the same hotel and appear... More

Review collected in partnership with this hotel

Was this review helpful? Yes
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for taking the time to share your experiences with the Trip advisor community. I have taken note of your comment concerning to Lomas Travel, please accept my apologies I have contacted the relative company to pass on your experiences. Again many thanks and I hope to see you very soon at the Azul Beach Resort. Best... More

Louisville, Kentucky, United States
Contributor
18 reviews 18 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife, kids and I recently traveled here with all of my in-laws. In total we had a group of 8 adults and 5 young children. This resort was perfect for the mix that we had. Azul Beach is first and foremost a luxurious resort, the food and service was top notch, some of the best I've had. The staff... More

Was this review helpful? Yes 3
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your review of your recent stay here at Azul Beach. We thank your compliments to our gourmet inclusive, services, facilities and atmosphere. There is no better reward than to receive such comments from our guests. A big thanks to Lisa Zwissler from Beach Bum Vacation for reccommending us to you. On behalf of the entire... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just returned from a relaxing experience at Azul Beach. While my partner and I don't have children, I went there with my family. The trip was organized through Lisa Zwissler with Beach Bum Vacations and she made it painless with everything from airline arrangements to transportation to get us to the hotel (all 13 of us-children included). Our arrival... More

Was this review helpful? Yes 4
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your glowing feedback , it was truly a pleasure to host you, your partner and your family. We truly appreciate your comments, this helps us to maintain our high standards and ensure we not only meet but continue to exceed all guest expectations. A big thanks to Lisa Zwissler from Beach Bum Vacation for organized... More

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Hotel Summarization (Beta)

What travelers say

  • Kid Club(17)
  • Very good(13)
  • Room service(8)
  • Tequila bar(7)
  • Honeymoon suite(4)
  • Friendly and helpful(3)
  • Nice touch(3)

Additional Information about Azul Beach Hotel, by Karisma

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Beach Hotel, by Karisma 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

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