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All 23 Puerto Morelos hotels

Azul Beach Hotel, by Karisma

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
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Ranked #4 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed yesterday
Alisolsen Aberdeen, United Kingdom
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1,662 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (454)
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English first
Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for one night on 24th August after Thomsons couldn't get the engine on our Dreamliner aircraft to start. After a long, hot day sitting on the tarmac for 4hrs and hours clearing Immigration again, we arrived at the Azul Beach around 10.30 pm, tired, hungry and a bit grumpy. The staff at the hotel were fabulous. Icy cold... More

Was this review helpful? Yes 2
NYC
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I recently enjoyed a week here with our 14 month old son. We had a fantastic stay. This is definitely a family-oriented resort. They had everything a family would need when traveling with a baby or toddler - crib, change table, bath, and lots of toys. Each restaurant had plenty of booster seats and high chairs. The... More

Was this review helpful? Yes 1
Tealby, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have just completed our holiday at Azul Beach and have been very impressed with the whole set up especially the quality of the food in the four restaurants. The resort is spotless and the staff are very friendly and accommodating with the exception of tardy service at the swim-up section of the pool bar. Location is good, right on... More

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Columbia, Maryland, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 5 nights in late July and had one of the best vacations as a family that we've ever experienced. Everything about this hotel added up to one perfect experience. The restaurants had excellent food and a wide variety of selections, and were very accommodating of our 3 and 7 year old kids who are picky eaters.... More

Was this review helpful? Yes 4
Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we arrived about 1630 and a cool towel and glass of bubbly was given to us. Checked in within 5 mins and taken to our room. Not the biggest room but very clean and big enough as all you do in there is sleep. Plenty of towels, dressing gown each, coffee maker, water, juice and beer and beautiful view over... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week last fall at the Azul Beach hotel and I only have great things to say about the hotel and the staff. My wife and I travelled with our 15 months old daughter and my parents. We couldn't have found a better place with a young child. The daycare is amazing and we could go with the... More

Was this review helpful? Yes 3
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for such a wonderul review. It is very rewarding to know that you have enjoyed every moment of your vacation at the Azul Beach Resort . It was a pleasure to host your holiday at the Azul Beach Hotel and I hope that you will return again in the near future. Best Regards, Peter Hechler General... More

Nashville, Tennessee
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is spectacular! I love the attention to detail at the restaurants, the pools and the setup entirely. The ocean view is gorgeous. The swimup rooms are fun yet they pay close attention to safety. Remember, on vacation someone has to think about the kids. . https://www.youtube.com/channel/UCPba-udsP7BIgcwKEDcEBAA . Breathtaking! And yes a family destination

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Thank you for your excellent review of your recent stay and for recommending us with all Trip Advisor followers. We look forward to welcome you soon for another vacation! Again many thanks and I hope to see you very soon at the Azul Beach Resort. Best Regards, Peter Hechler General Manager gm@azulbeachresort.com More

Merida, Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent food and premium service! Always extra items not listed in the menu. Awesome sushi and Thai food! We had to return to this restaurant several times for the incredible food. The staff go the extra mile and there are a wide variety of options and wines available.

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your brief review. It was a pleasure to host your holiday at the Azul Beach Hotel and I hope that you will return again in the near future. Best Regards, Peter Hechler General Manager gm@azulbeachresort.com More

scotland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Just home from a 2 week stay at the Azul Beach Hotel. From check in to check out the staff at this hotel simply make this hotel what it is, pure relaxation. They honestly cannot do enough for you, from the reception staff, beach butlers, barr staff restaurant staff, maids, cleaners....the list could go on.. they should be very proud... More

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear Guest, Thank you for your delightful review, I´m very happy to know that we provided you with the ultimate Gourmet Inclusive Vacation Experience. It's so great to know that our staff provided you with a superior level of service and catered to your every need. I'm very flattered by your kind words and also very proud of each employee.... More

cheltenham
Contributor
16 reviews 16 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed end July for 10 days. This is the best hotel we have stayed in for a Summer holiday. Its all about the service and food here which cant be beat. So much is covered positvely in other reviews so this is really about our experience. The welcome is good with the pillow and scent selction but the scent... More

Was this review helpful? Yes 10
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for such a wonderul, well formed review. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our staff. I truly appreciate your feedback and will be sure to follow up on... More

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Hotel Summarization (Beta)

What travelers say

  • Kid Club(17)
  • Very good(13)
  • Room service(8)
  • Tequila bar(7)
  • Honeymoon suite(4)
  • Nice touch(3)
  • Friendly and helpful(3)

Additional Information about Azul Beach Hotel, by Karisma

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Beach Hotel, by Karisma 4.5*
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Puerto Morelos #2 Family Hotel in Puerto Morelos #3 Romantic Hotel in Puerto Morelos #4 Luxury Hotel in Puerto Morelos #4 Spa Hotel in Puerto Morelos #4 On the Beach Hotel in Puerto Morelos #4 Top resorts Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 
Number of rooms
148

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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