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All 23 Puerto Morelos hotels

Azul Beach Hotel, by Karisma

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
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Ranked #3 of 23 hotels in Puerto Morelos
A recent review
4 of 5 stars reviewed yesterday
mcdonaldmom Houston, Texas
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1,618 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
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English first
1 review
1 of 5 stars Reviewed yesterday NEW

Disappointed and disgusted by hotel management. Displayed racist, prejudice and EXTREMELY unethical behavior. If you look anything other than Caucasian expect mediocre treatment at best if you have any issues that require managements attention. I went two days without any type of housekeeping...NONE!!! no towels, dirty restroom, dirty dishes, wet and dirty floors. When I called front desk and explained... More

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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Had my dream wedding at Azul Beach in early June. We could have picked several different hotels and had more "free" bride and groom ammenities however we made the right choice. We had to decide what was most important and the beach was the biggest factor in our decision. It turned out beautiful and my guests are still talking about... More

Was this review helpful? Yes 2
Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

Went for a week with my Children and Grandchildren. Great place for children. Food was so so as I was expecting. Would go back in a heartbeat! Rooms with 2 double beds was small and bathroom tiny. The junior suite was large and bathroom huge!! Would recommend spending the extra money for a swim up suite.

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Miami
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We went to this hotel for a wedding along with 50 or so other wedding guests. We booked and payed for an upgraded room upfront When we arrived we did not get the room we upgraded to They wanted us to pay more to get the room we payed for We argued and argued, showed them confirmations and emails and... More

Was this review helpful? Yes 5
Tyne and Wear
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I would thoroughly recommend this hotel for families. Room: We stayed 2 weeks in a swim up suite right opposite the pool bar. This block was the best of the swim ups as some were just a narrow strip of water outside the room with nothing to swim to! Yosi was a fantastic barman, remembering our names and favourites throughout.... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the first resort where the main restaurant is not buffet (except for breakfast - even then there is a choice of ordering from a menu). The best part of the vacation was the food. I was very pleasantly surprised with the quality and presentation of the food. The size of the resort was perfect not one of those... More

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Was this review helpful? Yes 2
Alexandria, Virginia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a late review (stayed end of Oct 2013), but based on recent reviews I think its safe to assume this place has not changed and was just as heavenly as it was when we stayed last year for 10 nights with our then one-and-a-half year old twins and extended family. Some highlights : --Great food, with excellent variety,... More

Was this review helpful? Yes 4
Frisco, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can't say enough about our experience at Azul Beach. The rooms were perfect, the service impeccable, and the food plentiful. From our arrival to the beautiful open air lobby to the beach cabanas, everything was perfect. Most of all I would like to mention Viktor. He was courteous, knowledgeable, and always available. He made us feel special. Thank you... More

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Was this review helpful? Yes 2
Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is our third stay at Azul Beach. We love it or we wouldn't keep coming back year after year. Not much has changed since we first visited, which isn't a bad thing in my opinion. I only noticed very small changes like the addition of wooden beach bed tables which makes it easier to store you yummy drinks on... More

Was this review helpful? Yes 4
Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I went to Azul Beach Hotel for a friend's wedding, and it is an awesome place. The property itself is beautiful, intimate, and well-maintained. The food is excellent, though Americans probably will expect larger portions (you can always order more unless you're part of a large group). The drinks are excellent and the bartenders & beach butlers did an excellent... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Kid Club(17)
  • Very good(13)
  • Room service(8)
  • Tequila bar(7)
  • Honeymoon suite(4)
  • Friendly and helpful(3)
  • Nice touch(3)

Additional Information about Azul Beach Hotel, by Karisma

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Beach Hotel, by Karisma 4.5*
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

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Beach (18)
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Deluxe Room with Doubles (18)
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Deluxe Room with King (23)
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The Hotel (63)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Puerto Morelos #2 Family Hotel in Puerto Morelos #3 On the Beach Hotel in Puerto Morelos #3 Luxury Hotel in Puerto Morelos #3 Top resorts Hotel in Puerto Morelos #3 Romantic Hotel in Puerto Morelos #3 Spa Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 
Number of rooms
148

Questions & Answers

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