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Azul Beach Hotel, by Karisma

4.5 of 5 Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
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Azul Beach Hotel, by Karisma
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Azul Beach Hotel, by Karisma
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1,736 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Planning a trip for this Winter to get away and wondering "where can we go that will be sexy for US but also fun for our KIDS?" Well look no further, THIS IS THE PLACE! We have been lucky enough to have visited the best resorts and spas in the world (really), and for this last minute vacation we needed... More

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, On behalf of us all at the Azul Beach Hotel, Thank you for your glowing review!! I thoroughly enjoyed reading about your experiences and its good to know that there was so much you enjoyed about the Azul Beach Hotel. I'm very happy to hear that Pilar had such a positive impact on your stay. One major feature... More

Aberdeen, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All excellent. Restaurants all very nice and good menu choice (although having stayed there for 14days I would have hoped that the menu would be changed to add some variety) Rooms are very spacious and immaculately kept. Ours had a balcony onto the pool with access into the pool. Beach is excellent although some days there was quite a lot... More

Review collected in partnership with this hotel

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KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for recommending us with all Trip Advisor followers. I'm happy to hear that you and your family had a brilliant and relaxing holiday! I enjoyed reading your feedback and can assure you that your comments will be shared with all staff. Thank you again and I look forward to your return. Best regards, Peter Hechler General... More

Kansas City, Kansas
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent a lovely 5 days at the Azul Beach Hotel over Labor Day. If you are traveling with toddlers, this is the place to go. They have almost all the gear you could possibly need - pack and play, high chair, toys, sand toys, and a large toddler pool that is just under 2 feet deep. We had a... More

Was this review helpful? Yes 9
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your feedback, sharing the experiences of your recent stay. It was a pleasure to host your holiday. I have noted all your comments and suggestions which I will use constructively to improve our services and facilities. A big thanks to Kelly Pinto from Berwick Travel for recommending us to you. I hope to see you... More

New York City, New York
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed at Azul Beach Hotel for our family vacation. The resort was a great place for kids. We have a 1-year old and were also traveling with my brother and his family and they have three kids, ages 5, 6 and 8. The resort has daily activities for kids (shows, face painting, etc.) and a playroom which my... More

Review collected in partnership with this hotel

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KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Many thanks for your review. I have read through your comments and have noted all feedback. I'm happy to hear that you and your family had a very nice family vacation! I'm happy to know that you enjoyed the majority of our services and facilities, from the family friendly swim up suites to the Vassa Spa and our... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

We are currently at the Azul beach. We have a family swim up suite and are quite happy with the room. The service has been quite good for the most part but there have definitely been some issues so far. My husband asked the concierge about golf and they recommended tpc golf so he booked it. Only to find out... More

Was this review helpful? Yes
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your honest and detailed review. Firstly please accept our apologies for the inconsistencies experienced and I will be sure to address these areas with my management team. I never like to hear such comments nevertheless I appreciate your honest opinon and this will assist us to ensure we maintain focused on providing only the very... More

Lakewood, Colorado
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just returned from Azul Beach, but I wish I could have stayed longer. I can't even find the words to express my gratitude towards everyone at Azul Beach. It was the staff at Azul Beach that really made this trip the most wonderful vacation of my life. We were there for a week for our Wedding/Honeymoon. My travel agent,... More

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear Lindsey, Firstly , on behalf of all staff at the Azul Beach Resort we would like take this opportunity to offer our Congratulations to you both. It was a great honor to be chosen as the host of such an important occasion in your lives and we hope that you will return time and time again to relive the... More

wales
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We returned on the 10th October from a 2 week holiday.We were celebrating our ruby wedding anniversary i do not know where to start about this wonderful hotel and staff i would like to say a special thank you to Roca alain carlos alberto ezikiel lifeguard lety at the cafe bar all the cabana boys wilbert in the tequila bar... More

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your wonderful review and kind words, it was a pleasure to read the details of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. Great food, perfect location and superior service are just a little of what we offer at the Hotel. I'm very proud... More

Baltimore
1 review
5 of 5 stars Reviewed 1 week ago NEW

We returned Weds from a 2 week stay at Azul Beach that included our wedding with approx 35 of our closest friends and family. Leading up to the day we arrived, I had so much anxiety and apprehension because the wedding coordinators located in Miami are horrendous and absolutely TERRIBLE to work with... we really thought that we had made... More

Was this review helpful? Yes
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Firstly, on behalf of all staff at the Azul Beach Resort we would like take this opportunity to offer our Congratulations to you both. It was an honor to be host of your wedding, we understand that this is a very special moment and we are very happy to hear that we were able to provide you with... More

Floyds Knobs
2 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from our family vacation, the experience was great. The hotel was clean, and the hotel employees treated you as their #1 customer. The Pools were spotless, smaller beach front but big enough to do everything we needed. Bring your own snorkeling equipment because the hotel does not have it to rent or use. We went on a snorkeling... More

Was this review helpful? Yes 18
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, firstly I would just like to say it was an absolute pleasure to host your family vacation. It is very rewarding to know that you have enjoyed every moment of your vacation at the Azul Beach Resort. A big thanks to Lisa from Beach Bum Vacation for recommending us to you. We truly appreciate your comments and feedback,... More

Charlestown, IN
Reviewer
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I took our two daughters ages 3 & 1 to this resort in October, 2014. Lisa @ Beach Bum Vacation took care of all the planning and excursions which were phenomenal. The resort caters to kids which made it so much easier and relaxing! We had a pool side swim up room which was perfect. My wife... More

Was this review helpful? Yes 19
KarismaHotelsResorts, General Manager at Azul Beach Hotel, by Karisma, responded to this review

Dear guest, Thank you for your wonderful feedback! It was an honor to host your holiday. I'm happy to hear that you and your family had a wonderful vacation, also that we exceeded all expectations. Thank you to Lisa from Beach Bum Vacations for reccommending us to you. I hope to see you back at the Azul Beach Hotel again... More

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Hotel Summarization (Beta)

What travelers say

  • Kid Club(17)
  • Very good(13)
  • Room service(8)
  • Tequila bar(7)
  • Honeymoon suite(4)
  • Friendly and helpful(3)
  • Nice touch(3)

Additional Information about Azul Beach Hotel, by Karisma

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Beach Hotel, by Karisma 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

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