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Desire Resort & Spa

Certificate of Excellence
Carretera Cancun-Puerto Morelos Km 27.5 SM 12 | Mza 41, Lote 1, Fracc. 2, Puerto Morelos 77580, Mexico
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1 room 1 adult
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Desire Resort & Spa
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674 Reviews from our TripAdvisor Community

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Cancun, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

So here's the thing it was our first anniversary, I emailed the resort in advance to see if they would make a nice surprise for us. It took two weeks and two emails to finally get a response which was sure for an extra $100 a day we will upgrade you. Thanks for nothing! Next we arrive and during check... More 

Helpful?
1 Thank Purplepalms2015
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hello all My wife and I are in our 20's yes we were the only ones that could say that by far at the resort. We still connected with lots of people. There were very many attractive older people as well. The people here are very classy, so if you have no class you will not enjoy it. It is... More 

Helpful?
1 Thank G.Thomas R
Calabasas, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I’ll try to make it simple and helpful for all of the first timers: I’m on my early 30th and my boyfriend is in his mid 40th. We are not swingers but very open minded and I like being topless. We were looking for a fun, young resort where I can be topless and feel comfortable. We read all the... More 

Helpful?
2 Thank PowerCouple2000
United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first visit to Desire. We went there with absolutely zero expectations, having learned through the years that all inclusive means bad alcohol and poor food selections. However we were blown away by absolutely the opposite being true at Desire. While it's true you are paying a premium, they are also providing a premium product in return. Observations.... More 

Helpful?
3 Thank Mark P
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our oceanview room was so worth it; tiny but with the ocean a stone's throw away. Usually "oceanview" means you see it as a wee slit between two buildings, but this time we got to breathe the sea air and hear the waves all night. It was our first time at Desire (have been to other all-inclusives in that area... More 

Helpful?
3 Thank JT G
Ogallala, Nebraska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We've been going to this resort the past 10 years, have been members the last 10 years which gets you a lower room rate along with certain perks that save you money along with premium services. This last trip, and I mean this is our last trip with this company as the management is so intent on selling you a... More 

Helpful?
4 Thank 897kenta
GSDesire, Director de Relaciones Públicas at Desire Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for the time taken on giving us your comments. We always are working hard in order to create the best memories on your vacations with us and we are sorry this time you felt disappointed. I kindly ask you to contact us at guestservice@desireresorts.com and giving us more details... More 

Topeka, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall the place is excellent! The response to issues, such as accidentally "forgetting" the safe combination, was amazing - put "Jimmy Johns" to shame. The pool was nice, american music in the morning prior to amping up in the afternoon - get out there early and tip the attendant for a seat. We learned later that an upfront for the... More 

Helpful?
2 Thank Andrew A
Cincinnati, Ohio, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked a room and had to cancel it 90+ days before arrival and they charged us $80. This extreme cancellation policy is not documented on their website and you aren't informed about it until after you have paid your deposit. I spoke with them and they basically said too bad and that they won't be adding it to their... More 

Helpful?
5 Thank jpmurr
Edgeley, North Dakota
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Desire Resort and Spa brought reality to our fantasy vacation. From the greetings upon arrival to the hugs when we departed we know we will return. The food, the entertainment, the sensual romantic atmosphere are breath taking. For a couple who have been married for over 30 years we felt invigorated immediately after settling in. It would be very difficult... More 

Review collected in partnership with this hotel

Helpful?
4 Thank Sandi R
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was a little leary about the resort because this was our first stay at a couples only facility but we could not have had a better time, can't wait to go back.The staff and other guests made us feel completely comfortable, service was impeccable. Best vacation ever!!!

Review collected in partnership with this hotel

Helpful?
2 Thank douglasc233
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