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Club Paraiso Maya

Carretera Federal Chetumal Km 327.5 | Quintana Roo, Puerto Morelos, Mexico
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7 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (7)
  • Mar-May only
    (4)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (2)
  • Dec-Feb only
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long island
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 10, 2006

Just returned from the Maya, everyone in our party of 8 loved it! The pools are amazing, the gounds and property are beautiful. The ocean is on the rough side and beach wasn't the nicest I've ever been to, but the overall experience was good. The kids favorite thing to do was paint ceramics on the beach, sounds hokey but... More 

Was this review helpful? Yes 3
A TripAdvisor Member
4 of 5 stars Reviewed November 9, 2004

I stayed at the Paraiso Maya about 2 years ago in the last week of July. My best friend and I loved the experience. We thought there were some good things and some not so good, but over all we loved it. I personally thought it was the best vacation I have ever been on. Everyone complains about the sea... More 

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Alfred, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 13, 2004

To keep review brief: cockroaches did not upgrade room as paid for had to pay cash for transfers (even though included in entire orbitz inclusive charge) no heated pool no heated jacuzzi (freezing) no 24 hour snack bar very loud till 2 am rude and condenscending staff took 10 mins. for hot water in shower to work (EVERYtime) no free... More 

Was this review helpful? Yes 4

Travelers are raving about these Puerto Morelos hotels

Acton, Ontario
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 1, 2004

Review of Club Paraiso MayaThis review is quite lengthy and detailed so if youre looking for a quick answer jump to the end. Ive included all this detail so that you can make your own decision. Whats important to me may be entirely different than whats important to someone else. Some people put more emphasis on the food and the... More 

Was this review helpful? Yes 21
A TripAdvisor Member
2 of 5 stars Reviewed February 9, 2004

Returned from this resort 2/7/04. The first thing they did was put us in a horrible room - no bureau, bare bedding, leaky shower. We came in late at night and they tried to put it over on us even though we had a Superior Room. This was anything but. We complained the next morning and were moved to a... More 

Was this review helpful? Yes 6
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Amenities