We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Puerto Morelos hotels

Hotel Ojo De Agua

Av. Javier Rojo Gomez S.M. 2, Mza. 2, Lote 16 | Frac. Ojo de Agua, Puerto Morelos 77580, Mexico
Hotel amenities
Hotel Ojo De Agua
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
You added Hotel Ojo De Agua to your Saves list
Ranked #21 of 24 Hotels in Puerto Morelos
A recent review
3 of 5 stars Reviewed August 3, 2014
Write a Review

94 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Top Contributor
88 reviews 88 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 3, 2014

Stayed at this place for a week. It was $85 usd a nite and should be $30 a night. Pool was dirty. Reception unfriendly and had stunned look when guests check in. Parking for hotel guests was given away to friends of staff so they could be closer to the beach. Theses owners have no idea how to run a... More 

Was this review helpful? Yes 1
Fort Wayne, Indiana
Top Contributor
59 reviews 59 reviews
6 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed May 15, 2014

We had stayed in Puerto Morelos several years ago and hated it, so we wanted to try it again. We had read about the Ojo de Agua as being in a good location -- on the beach AND a few minutes walk to the center of town. It is a good value so long as you realize that it is... More 

Was this review helpful? Yes 5
Lima, Peru
Top Contributor
156 reviews 156 reviews
31 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed April 6, 2014

At some point in history Puerto Morelos has seen its glorious times, however, much of that is now gone and left is an older American crowd, many of which seem to come back year after year and some seem to have retired here. Unfortunately, it has one of the dirtiest waters that I have swum in ever. We had to... More 

Was this review helpful? Yes 3
Playa del Carmen, Mexico
Senior Contributor
24 reviews 24 reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed April 4, 2014

Ok, the room was fairly inexpensive, a bit shabby, cold showers ( low water pressure ) and TV with volume pre-set so low it was Inaudiable, aside from that, really "grumpy" staff. When I checked out the receptionist didn't even acknowledge me even when I talked to her... Very rude. On the plus side. Fantastic location, right on the beach... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 10, 2014

The hotel is in front of a beautiful stretch of beach in Puerto Morelos. Unfortunately the rooms are not all that nice. We had a room with a partial view of the water with a small balcony that we enjoyed using. The room itself was so-so. It was quite small and the walls were painted an odd colour. The bathroom... More 

Was this review helpful? Yes 2
Vancouver, Canada
3 reviews 3 reviews
4 of 5 stars Reviewed March 8, 2014

We just returned from 2 weeks at Ojo De Agua and found it warm, charming, authentically Mexican, and comfortable. The staff is great. They work hard to keep the hotel running smoothly. Our maid, Marie, was a true treasure. She works very hard every day to maintain the place. We always believe in showing our appreciation by tipping everybody the... More 

Was this review helpful? Yes 2
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2014

The beach is great; the restaurant on the beach is nice. The rest blows. Broken shower head, no toilet seat, stolen credit card and stole bathing suit out of the room. Got a $10 discount from my troubles. This place should be $30/night and that is just for location. Beds are hard, pillows are made of scraps.

Was this review helpful? Yes 2
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 15, 2014

The hotel is on a lovely beach and is pretty central to Puerto Morelos which is a nice, not overly developed town, rare for the riviera Maya. Lots of locals use the beach on Sunday afternoons which is a good sign and very entertaining. The people in the hotel were friendly and helpful. The room was clean though it didnt... More 

Was this review helpful? Yes 2
Anchorage, Alaska
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 24, 2013

I was really worried about staying here because of the less than stellar reviews. It was so perfect for the way that we travel. This hotel needs a lot of work on the grounds etc, but, the rooms were clean and they had wifi and TV. It's right on a world class beautiful beach. We paid about $70 USD per... More 

Was this review helpful? Yes 2
Seattle, Washington
20 reviews 20 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed December 8, 2013 via mobile

Let me preface this by saying that I often stay at Motel 6. I do not have high expectations. I just want a clean room. However, this place is so run down that it is less desirable than a Motel 6. The paint is peeling on the outside. This should have been a clue. The front desk reception is great.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Ojo De Agua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ojo De Agua

Address: Av. Javier Rojo Gomez S.M. 2, Mza. 2, Lote 16 | Frac. Ojo de Agua, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo and TripOnline SA so you can book your Hotel Ojo De Agua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ojo De Agua Hotel
Ojo De Agua Puerto Morelos
Hotel Ojo De Agua Riviera Maya, Mexico - Puerto Morelos

36 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (36)
Room/suite (6)
Hotel & grounds (6)
Pool/beach area (6)
Dining (4)
View from room (2)
Bathroom (2)
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay