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Now Sapphire Riviera Cancun

4.0 of 5 Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
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Now Sapphire Riviera Cancun
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Now Sapphire Riviera Cancun
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3,249 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Very amazing experience and would go back in a heartbeat exceeded expectations the hospitality was second to none and the food was incredible and awesome entertainment every day the staff was very accommodating and very sad day to leave but the experience of now will always be remembered for a lifetime and will be spoken about for many years to... More 

Was this review helpful? Yes 2
michigan
1 review
4 of 5 stars Reviewed yesterday NEW

The entrance is beautiful. Most of the rooms are not ocean view and you do have to walk a long way to get to the pools and dining. Nothing special about the rooms they are a little dated but a good size. The golf carts that are suppose to take you around are really never around unless you call and... More 

Was this review helpful? Yes 2
Boston MA
Reviewer
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent a week at the Now Sapphire, and it was the best all inclusive we have been too. Food was excellent especially the French (Paramour), CIBU (Mediterranean) and Japanese (Lemongrass). I loved bellying up to the sushi bar whenever we had a wait for a restaurant, plus the bartender at this location made the only decent drink in the entire... More 

Was this review helpful? Yes 2
Amarillo, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed 8 nights, 9 days at the resort and it just wasn't long enough. We were referred to this resort from our travel planner at destinationweddings.com. After looking through tons of photos and reading hundreds of reviews, we decided this was the best family friendly resort for our wedding group. All of our guests loved the... More 

Was this review helpful? Yes 1
Malmö, Skåne Län, Sweden
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We live here right now. A very comfotable hotel with very good service and food! Every one says "hello" when you meet them. And allways service-minded. We are from Scandinavien, and not used to give tip. Especilly not in an All inclusive hotel. We see that a lot of people give tips. A question: if you give tip: is it.... More 

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NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your recent holidays in Cancun. It is always a great pleasure to read through comments such as yours; they are an inspiration to help us... More 

Windsor, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and myself had a wonderful experience at NOW SAPPHIRE the week of January 11, 2015. The resort was beautiful and the staff was exceptional. Each of the restaurants were different in food offering and all were very good with service and food quality. I would recommend this resort to anyone looking for a week away in Mexico.

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NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We were delighted to read that you and your wife enjoyed during your stay at Now Sapphire Riviera Cancun. We wish to thank you for sharing your gracious comments on Tripadvisor about our resort services, facilities, the food quality and the service provided by the staff. We will share your fantastic review with the Operations staff. They will... More 

sask
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent 10 days at NOW Sapphire and majority of other reviews are accurate. The hotel is very nice, clean, food is above average, service, housekeeping and wait staff mainly good, nice long stretches of white sand for walking however lots of seaweed and garbage strewn along beach as you walk towards Puerto Morelos. The ocean water at the hotel was... More 

Was this review helpful? Yes 2
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun. We appreciate your time to write a review as well as taking the time to post your feedback... More 

ontario
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I recently stayed for 7 days as a couples get away. . In point form my thoughts... - service is exceptional. The employees work very hard and are extremely polite. - the resort itself is very well maintained and beautiful -the beach area is great. Some seed weed in windy days. Such is life in Mexico -... More 

Was this review helpful? Yes 2
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your experience on Tripadvisor about your recent stay at our resort. By evaluating our hospitality and telling us what we do right as well as what we must improve, you help us meet your expectations. We were pleased to read that you enjoyed your stay with us and wish to... More 

Montreal
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went to the Now Sapphire for a wedding. This resort was AWESOME! Having been to many all-inclusives, I can honestly say this one is among the best! First of all, the size of the resort was nice - not too huge like some of the mega-resorts, everything was within easy walking distance but you never felt overcrowded. The grounds... More 

Was this review helpful? Yes
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for sharing your review on Tripadvisor about your recent stay at our resort. Thank you for acknowledging the friendliness and attentiveness of our team; it is certainly with great pleasure that we take every opportunity... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

My friends and I stayed at the resort for ten days. The staff are very kind and friendly and hardworking. I felt quite sorry for them when I witnessed several acts of bad and sometimes rude behaviour toward them from American and Canadian tourists, the latter all came from the Alberta which was quite embarrassing to me. For godsakes, talk... More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(28)
  • Main pool(27)
  • Preferred club(26)
  • French restaurants(17)
  • Other resorts(17)
  • Great time(15)
  • Beach bars(13)
  • Very good(12)
  • Very clean(8)
  • Blue Water Grill(8)

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#7 Business Hotel in Puerto Morelos
#9 Romantic Hotel in Puerto Morelos
#9 Family Hotel in Puerto Morelos
#11 On the Beach Hotel in Puerto Morelos
#11 Spa Hotel in Puerto Morelos
#11 Luxury Hotel in Puerto Morelos
#11 Top resorts Hotel in Puerto Morelos

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Deluxe Junior Suite Tropical View (29)
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Preferred Club Junior Suite Ocean Front (19)
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