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All 23 Puerto Morelos hotels »

Now Sapphire Riviera Cancun

4.0 of 5
Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Hotel amenities
Ranked #10 of 23 hotels in Puerto Morelos
4.0 of 5 stars 769 Reviews
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769 reviews from our community

What travelers say about this hotel
  • Very good(47)
  • Lobby bar(38)
  • Main pool(31)
  • Room service(29)
  • French restaurants(28)
  • Ocean front(26)
  • Great time(19)
  • Grounds were beautiful(16)
  • Kid Club(16)
  • Preferred club(10)
Traveler rating
    336
    241
    116
    50
    26
Only show reviews for Family (241) | Couples (389) | Business (6)
Date Rating
MRENEE516
Minneapolis, Minnesota
1 review
5 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW
5
people found this review helpful

We had such a great time there (arriving on Thanksgiving day) and the staff are what made it fantastic. After an initial meeting, they would always acknowledge having met you before. Most servers would ask and remember our names and both the pool and beach (preferred) concierge's got to know us immediately, making us feel like old friends. CANNOT EVEN... More

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JohnandLeanne_10
Waterloo, Canada
1 review
6 helpful votes
5 of 5 stars Reviewed February 6, 2012 NEW
6
people found this review helpful

We cannot say enough about how great this resort was. The food was terrific, so much selection and the a la cartes were amazing. Highly recommend Paramour and Lemon Grass. Don't believe the bad reviews. Honestly great food and my glass was never half empty. The lobby was a great place to hangout and grab a drink before dinner, (not... More

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Monolo711
2 reviews
5 of 5 stars Reviewed February 6, 2012 NEW

This place has it all!! 5 fabolous restaurants, impeccable service & a breath taking view!!! We will absolutly be coming back! More

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DTL77
Ft. Collins, CO
1 review
5 helpful votes
3 of 5 stars Reviewed February 5, 2012 NEW
5
people found this review helpful

We stayed at the Now Sapphire from 31 Jan to 4 Feb, 2012. This was our first all inclusive resort, so I don't have any others with which to compare it. - The check-in process did not go smoothly. The first 2 rooms they sent us to had people in them already (!)...I'm not sure how they can't keep track... More

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UMgirl
NYC
Top Contributor
56 reviews
108 helpful votes
4 of 5 stars Reviewed February 3, 2012
3
people found this review helpful

Had a wonderful stay at this resort. Check in-very fast Room-cheapest room in resort and I was ok with that. Less than a 5 minute walk to the beach and 3 minutes to the lobby. The room is the same size as all the other regular rooms. I was on the top floor. I did not hear any noise from... More

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Rhonda L
Amherstburg, Canada
1 review
6 helpful votes
3 of 5 stars Reviewed February 3, 2012
6
people found this review helpful

My husband and I just got back from our Honeymoon to the Now Sapphire. Here are some comments we have about the trip in general. Our arrival to Cancun Airport went well. We were on time and the flight was excellent. Everything from the snacks, the beverages, and the flight attendants were remarkable! Once through customs we were directed to... More

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LIflatfoot
Long Island, NY
1 review
5 helpful votes
4 of 5 stars Reviewed February 1, 2012
5
people found this review helpful

Just returned from a trip to Now Sapphire. Spent a week at the resort in Mid January with a group of 10 people including 3 kids ranging in age from 8 - 12. The resort itself is very nice and exceptionally clean. A few things were outstanding; cleanliness, ocean front walk out room, availability of beach chairs under palappas; the... More

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Missbossyjones
1 review
1 helpful vote
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

My mother and I visited Now Sapphire in Dec. 2010 and we were treated as the queens we are! Upon arrival we were met with a cool towel and champange. Check in and check out were so easy. The resort is beautiful! From landscaping to the actual buildings. The bedroom was so comfortable and cleaned well every day. The maids... More

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txtraveler58
Houston, Texas
2 reviews
5 helpful votes
4 of 5 stars Reviewed February 1, 2012
4
people found this review helpful

We visited the Now Sapphire Cancun the week of Jan 18th to the 25th. I have to say some of rhe previous reviews had me worried about the beach and food. The beach sits just off the 2nd largest coral reef, making the beach area much calmer with no big waves, so if that is what you are looking for... More

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Olivia Rodriguez, Social Media at Now Sapphire Riviera Cancun, responded to this review
February 4, 2012

Dear Sir /Madam Thank you for sharing your first vacation experience in our resort with the Tripadvisor Community. It is great to know that you had a great vacation experience at the Now Sapphire Riviera Cancun. We are very happy that you enjoyed the pool, the beach, the grounds and restaurants. We value this feedback and continuously share it with... More

Debbie V
Greenville, South Carolina
2 reviews
4 of 5 stars Reviewed January 30, 2012

Nice trip to take for a winter getaway. The service and facility were excellent, the food was average but typical of an all inclusive resort. More

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Olivia Rodriguez, Social Media at Now Sapphire Riviera Cancun, responded to this review
February 4, 2012

Dear Sir / Madam, Thank you so much for your kind words. We are so happy you had a great stay with us and hope you will vist us again in the near future. With kind regards, ORV Social Media More

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Now Sapphire Riviera Cancun Also Known As

  • Paradisus Puerto Morelos
  • Paradisus Riviera Cancun
  • Paradisus Hotel Puerto Morelos
  • Paradisus Riviera Maya
  • Paradisus Riviera
  • Paradisus Riviera Cancun Hotel
  • Paradisus Riviera Cancun Resort
  • Paradisus Cancun
Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico

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Now Sapphire Riviera Cancun
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