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All 23 Puerto Morelos hotels

Now Sapphire Riviera Cancun

4.0 of 5 Resort (All-Inclusive)   |   Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
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77%
Ranked #13 of 23 hotels in Puerto Morelos
A recent review
4 of 5 stars reviewed yesterday
Sam J Preston, United Kingdom
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2,680 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (934)
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English first
A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

What a beautiful location. The staff were amazing so happy and friendly. They work so hard to please you and make sure you are happy. The entertainment team did not stop, from great Zumba classes by the pool, to beach volley ball or football. We had a great holiday, would recommend.

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 1
Preston, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We have just returned from a 10 night stay at The Now Sapphire Riviera, i read so many reviews on here and as a lot of you probably agree there is just no pleasing some folk so i will be straight on honest with my review. The rooms are very clean and they put fresh bedding and towels in your... More

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I vacationed at this hotel and really loved it. The pool is incredible, the rooms were spacious and very clean and there were lots of restaurants to choose from. We loved the swim up bar and it's proximity to the beach. The beach itself was also really nice. Also, an easy ride to the airport.

Was this review helpful? Yes 1
Poole, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at Now Sapphire with our 16 year old daughter and one of her friends and all aspects of the hotel were fantastic for us all. The service was very good as expected and the grounds and pool were even better than the photographs. The rooms were large and ours were certainly clean and well maintained. We found all of... More

Was this review helpful? Yes 2
San francisco, ca
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My girlfriend and I stayed at this resort last week and above all else, were amazed by the outstanding service. It was our first time visiting an all-inclusive and were shocked to find so many people who failed to acknowledge (aka tip) the exceptional level of service provided by the resort. We were particularly fond of Carmen (our resort wide... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

The support from the staff was awesome. Everyone was nice and helpful. By the end of our trip the staff knew who we were by name. They had nightly entertainment, make sure men bring a pair of dress pants with you for the restaurants. I loved that after 7 everyone was dressed casual and ate dinner in several places. It... More

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Franklin, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first time to this resort with our 2 sons & I have to say it was absolutely wonderful!! We have only stayed at one other resort in Mexico prior to this trip & I have to say Now Sapphire is the best so far & we will definitely come back to this one. We stayed the week... More

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New York City, New York
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hi I recently returned from a five day vacation at the Now Saphire Hotel. I must say we had a great trip! The resort grounds are beautiful, the lobby is so pretty, the pool is amazing and really never felt crowded due to its size! The beach was very nice because the sand was so white but being a mexico... More

Was this review helpful? Yes 3
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Madam, Thank you very much for the compliments and for sharing your review on Tripadvisor about your recent stay at our resort. It makes us very proud to read that you classified your holidays here as a “wonderful vacation”. We always work with the purpose to give the best service with the best quality possible to our guests, so... More

Columbus, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We come to Mexico twice a year for the past 10 years. We have stayed at many resorts thru out Mexico. The Now Sapphire is one of our favorites. The main reason: when you leave, you feel like you are leaving part of your family behind (Thanks Fermin). We stayed the week of July 19 - 26. The hotel was... More

Was this review helpful? Yes 1
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Madam, On behalf of myself and the entire staff at the Now Sapphire Riviera Cancun, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your holidays in Cancun. We are so happy to read you had a fabulous time at our resort and that you enjoyed... More

Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My hubby and I are very satisfied by the quality of the hotel. Excellent service, excellent food, immaculate rooms, beautiful white sand beaches. Just one comment, if you wish to upgrade to Preferred, you'll have to reserve your space at the beach and at the adults only pool way in advance (1 day ahead) or there may be no more... More

Was this review helpful? Yes 2
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Madam, On behalf of myself and the entire staff at the Now Sapphire Riviera Cancun, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your holidays in Cancun. It makes us glad to see that you had enjoyed your holidays at our resort, as well as... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(28)
  • Main pool(27)
  • Preferred club(26)
  • French restaurants(17)
  • Other resorts(17)
  • Great time(15)
  • Beach bars(13)
  • Very good(12)
  • Blue Water Grill(8)
  • Very clean(8)

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Tingo, Caribbean Online Mgt Corp., Travelocity, BookingOdigeoWL, Priceline, Hotels.com, Venere and Agoda so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Puerto Morelos #9 Family Hotel in Puerto Morelos #10 Luxury Hotel in Puerto Morelos #11 Spa Hotel in Puerto Morelos #11 On the Beach Hotel in Puerto Morelos #11 Top resorts Hotel in Puerto Morelos #12 Romantic Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Now Sapphire Riviera Cancun. A tropical landscape of evergreen trees, sugar white sand, and sparkling azure sea, Now Sapphire Riviera Cancun offers all the exclusive benefits of Unlimited-Luxury(R). This collection of amenities, led by unlimited gourmet food and premium beverages in five reservation-free, gourmet restaurants and seven stylish bars and lounges, pool and beach wait service, and 24-hour room and concierge service, comes without the wristband many resorts require. Guests will find 496 airy suites boasting such comforts as daily refreshed mini bar, plush robes and slippers, Jacuzzi for two, and private furnished balcony or terrace. Stepping outside means endless activities including Hobie cats, kayaking, windsurfing and nightly entertainment beginning with theme parties and movies on the beach. Plus, there's oversized swimming pools, a fitness center and - for an extra fee - deep sea fishing, scuba diving, snorkeling and golf. A 6,800 yard, par 72 dream course: that is Gran Coral Riviera Maya. From tee time, there's the Spa, offering indigenous treatments ranging from a full body massage to a soothing hydrotherapy. For even more magical moments, the resort has wedding, honeymoon and anniversary packages, where couples enjoy champagne breakfast in bed, special turndown, private beachfront dinner with rose petal path and candlelight, and more. Add in 15,000 square feet of meeting/conference space and the privileges of Preferred Club, including terrace soaking tubs and a 24-hour private concierge, and guests have the best of everything. It's all of this, and more. ... more   less 
Number of rooms
496

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