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Acamaya Reef

Carretera Cancun-Tulum, Puerto Morelos 77580, Mexico
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1 room 1 guest
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Acamaya Reef
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82 Reviews from our TripAdvisor Community

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    26
    12
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    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (26)
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    (25)
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    (25)
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Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I am quite an adventurer but this was the pits. Very poorly upkeep. This place could be a wonderful get away if they put a little money into it. Unless these photo's are new in the past 5 months don't stay. I stayed in town at two different hotels for around the same price maybe $10 more. I like a... More 

Was this review helpful? Yes
Noel U, Gerente at Acamaya Reef, responded to this review

Hi, we are so sorry to hear that, and it is correct we close at 5pm, because in general our guests they like to go to town, where they can choose from a differents restaurant. and we allways ask the customer if they want to have coffee early in the morning, we can do that we are at your service.... More 

Park City, Utah
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 26, 2015

The staff could not have been more friendly. My reservations got screwed up twice, once by Trip Advisor (who somehow canceled my reservation) and the other by myself because I rebooked the wrong day. The staff not only resolved both situations but even gave me an upgrade! This is not a sterile all-inclusive resort. It is, however, a clean, no-frills,... More 

Was this review helpful? Yes 1
Wilson, North Carolina
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 6, 2015

The cabanas were just what we expected, a bit primitive but cozy. Our cabin was the lower unit of a two story with a hammock just outside the door. It was literally just steps to the breakfast area and a few more steps to the beach. The cool breezes from the ocean were so nice we did not even use... More 

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Indiana
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 6, 2015

First, the beach was nasty, but no fault of owners. There is some type of freak seaweed issue that is covering all the beaches with tons of seaweed. Only the fancy hotels are paying to have it removed. I was told it is worse in the Spring and is cyclical (every 3 years). We rented a car from "Easy Way"... More 

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Québec
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

We traveled Central America, slept in $15-$25./night rooms....so we are not very fussy...but we were very disappointed with this "room" for the price ($100./night for 3 people)....It was very clean, white clean sheets in beds, clean room...but kitchen/bar closes at 5pm and nobody on premises after 5, nothing nearby, you have a 30-45mins walk by the beach to village center.... More 

Was this review helpful? Yes 4
Miami Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 3, 2015

Its been a while since our trip but I wanted to be sure travelers were warned before the booked with these guys. The very first night we arrived the property owner showed us the property but after looking over the cabins we were amazed to find them very unclean and poorly maintained. The property owner realized our frustration and she... More 

Was this review helpful? Yes 1
AcamayaReef, Gerente at Acamaya Reef, responded to this review
Google Translation

Hola, buenos dias; esa vez hubo mucha lluvia y se inundò la parte de afuera de la cabaña, de agua... More 

Travelers are raving about these Puerto Morelos hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 4, 2015

Nice, very small hotel at the beach We are 5 people renting four rather different rooms placed in two huts for six days. One room is on the ground and the other one on the top with a view to the construction of the thatched roof. Now on the last day, we are relaxed and feel satisfied. Do not expect... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed in Acamaya from December 24th to January 7th and we loved our stay over there! The cabaña we got (#7) was great, very welcoming and comfy with two queen beds, TV, AC and bathroom. It was just perfect. The owners are amazing, so nice and welcoming and we would like to thank them especially. They made our stay... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 6, 2014

We visited Acamaya in June 2013 and stayed for 3 nights. We had done the all-inclusive thing before, and were looking for something different. We definitely accomplished our goal with Acamaya Reef. The resort has the feel of a small village, with only a few cabanas on the property. Daisy and her sons were extremely helpful, and we could tell... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2014

If you want to just go and enjoy the beach and get away from the tourists n busyness this is the place to be. The owners were very friendly and welcomed us with a warm smile. Made us feel very comfortable.

Was this review helpful? Yes 4
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