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Dreams Riviera Cancun Resort & Spa

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Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
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Dreams Riviera Cancun Resort & Spa
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3,659 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Dreams Riviera Cancun Resort & Spa
See the most recent reviews
Miami, Florida, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 14, 2013

The hotel was very nice and clean and the rooms were beautiful. We loved the spa area and went there 2 of the days we were there.The food was less than average and the drinks were just OK. If we were to go back we would try a different place.

Was this review helpful? Yes 4
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed January 14, 2013

This is the first time I am writing a review for a hotel and I have been traveling the world and this was the 5 th time I have been to Mexico. We were two couples with 2 small children ( both 2 years old) so we decided to do a thorough research on the hotel we are staying at.... More 

Was this review helpful? Yes 7
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 13, 2013

I was here for a 4 day weekend in January. Definitely the nicest resort I have ever stayed at. On the small side, which is nice- you can get around it very quickly. The rooms are beautiful, loved the dual sink in the open, although there is definitely privacy issues with the shower and toilet doors being see-through in some... More 

Was this review helpful? Yes 3
Michigan
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 13, 2013

We just arrived home from a 5 day stay at this all inclusive resort and loved every minute! The resort was very clean, grounds well maintained and the 99% of the employees very willing to meet any needs and were very accomodating. The dinner restraunts were wonderful especially the French, Italian and El Patio. We felt so pampered with the... More 

Was this review helpful? Yes 5
alberta, canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed January 11, 2013

We travelled to Dreams Riviera Cancun Nov 11 to Nov 18, 2012. From the moment we landed and hopped on the bus for the 30 minute bus ride to our resort the fun began!! We were there with about 40+ people for a wedding. The resort was soooo beautiful, clean, and very friendly. We had upgraded service so we were... More 

Was this review helpful? Yes 8
Longport, New Jersey
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed January 10, 2013

Had the pleasure of staying here in a preferred club oceanfront suite. Our balcony even wrapped around the corner so you could see entire property-nice touch! Great food in all restaurants here! Found that I was very partial to the french restaurant-so good! Loved the option of going to the resort's little cafe in the morning for a freshly brewed... More 

Was this review helpful? Yes 12
Vancouver, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 10, 2013

I really should have written this earlier. It was for our wedding. So rarely do you stay at one of these resorts and the place is as awesome as their photos. This place was. I'm sure it was partly due to the fact that it was less than a year old. We have stayed at the other Dreams in PV... More 

Was this review helpful? Yes 5
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 8, 2013

When arriving at the hotel we were excited about our upgrade to "ocean view". I guess ocean view means leaning out of the hotel balcony and seeing a tiny sliver of the ocean about 300 yards away to the right. Directly in front of our "ocean view" balcony, was a run down apartment complex with 6 dogs barking all night... More 

Was this review helpful? Yes 13
GerenciaDRERC, General Manager Assistant at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Trip Advisor User, It has been a true pleasure to have been chosen for your vacations. Thank you for taking the time to write your review in regards your recent stay. I would like to offer my sincerest apology for for not being able to fulfill you expectations in regards to your room location and the inconsistencies in service... More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 8, 2013

We just returned from a week-long stay at Dreams Riviera Maya Cancun. My family of 5 (wife and kids 14, 11, and 6) traveled with 8 other family members. In short, this was the best family vacation I’ve ever been on, but you should be careful about the dates you choose to go. I’m now a big fan of the... More 

Was this review helpful? Yes 13
Essex, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed January 7, 2013

Food top notch, plenty of choice, steak night every other night at Seaside grill was excellent - Chateaubriand/ rib - eye/ new york etc. I thought the idea of Great choice of drinks, service in my view was excellent, we were there over New Year when hotel was full did not have to wait too long at all for a... More 

Was this review helpful? Yes 8
GerenciaDRERC, General Manager's Assistant at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Trip Advisor User, It has been a pleasure to have been chosen for celebrate New Year at Dreams Riviera Cancun. Thank you for taking the time and effort to write us about your pleasant stay at our beautiful resort. We regret the hassle you experienced with our wait staff at the Gala Dinner and due to another guests misbehavior,... More 

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