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All 23 Puerto Morelos hotels

Dreams Riviera Cancun Resort & Spa

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
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Ranked #7 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars Reviewed December 20, 2011
mimosa055 Montreal, Canada
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2,718 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (769)
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There are newer reviews for Dreams Riviera Cancun Resort & Spa
See the most recent reviews
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 20, 2011

First,I want to say that french is my first language so,sorry if I make mistakes. We were a group of 8 that spent a week at this hotel,from the 8th to the 15 of december 2011.Everything was perfect,the people,the rooms,the food..... I want to say THANK YOU to all of you who are working so hard for us. We should... More

Was this review helpful? Yes 4
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 18, 2011

This really is a beautiful resort. My husband and I stayed here at the beg. of December with our 2 year old son. We had a wonderful time. The service is impecable - our room had a plunge pool (cold) so while our little one was napping we stayed out on the deck and a server often came around asking... More

Was this review helpful? Yes 6
17 reviews 17 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 18, 2011

Just returned from Dreams Riviera Cancun. Such a great resort. Something for everybody! Used the fitness center daily. Walked on the beach. Can go about an hour each way. Loved that! Lots of activities. Great weather. Lovely staff. Go if you can.

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2 reviews
5 of 5 stars Reviewed December 17, 2011

I went for a destination wedding with friends. The rooms were all suites. Very modern though (meaning the jacuzzi tub has no walls, so whoever you are rooming with you'll get to know really well!). The food ranged from okay to great. Enough to choose from. The wedding was beyond beautiful, they did a great job! 3 pools. One of... More

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Charlotte, North Carolina
Top Contributor
105 reviews 105 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 15, 2011

Well,its been a year since we went to dreams. I was looking at old pictures and decided to write..I remember everything! I can say that the front desk check in was just okay. Not very friendly at all!! It was almost as if they didnt care. The pool was closed for a day so they offered a free night on... More

Was this review helpful? Yes 2
Denver, Colorado
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 12, 2011

Dreams Riviera Cancun Resort and Spa - All-Inclusive Loved this place 2 years ago, but returned this past week to discover a few important changes. Staff and faciilities remain good, but it has now morphed into a major DESTINATION WEDDING LOCALE. Each night 2-3 wedding took place, with booming after-party music blaring in the main pool area until 11pm. It... More

Was this review helpful? Yes 10
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 11, 2011 via mobile

This resort was beautiful. I went in early December. Rooms were clean and very well designed, though i can see why people had problems with the seethrough glass doors. There were also very tiny ants that scavenged for food if you left any crumbs in the riom, but if you kept it clean, you wouldnt see them. Geckos were also... More

Was this review helpful? Yes 5
Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 10, 2011

We have made traveling over the US Thanksgiving Holiday our family tradition. We are well aware that resorts get very crowded during certain times during our stay and limit our expectations so we are not disappointed. However, Dreams Riviera met and delivered beyond our expectations! We originally booked a "Tropical View" room, as it was the least expensive. Upon arrival... More

Was this review helpful? Yes 4
Joliet, Illinois
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2011

This review is a little late, but I felt compelled to write one for the sole purpose of helping others make their decision when deciding on a resort. We got married here on 1/17/11- and prior to that I stalked trip advisor and other sites for months- we were so concerned about picking the right place that was both classy... More

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Little Rock, Arkansas
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 8, 2011

We stayed at this resort with two kids during Nov Dec 2011. The resort is really beautiful from inside and has great restaurants however we had some issues in checkin thus three starts. We were supposed to be in Ocean View room however we were sent to a garden view room which the front desk said is ocean view not... More

Was this review helpful? Yes 11
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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(32)
  • French restaurants(30)
  • Room service(29)
  • Very nice(27)
  • World cafe(23)
  • Ocean views(21)
  • Kid Club(21)
  • Great time(17)
  • Lobby bar(13)
  • Entertainment staff(11)

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
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Also Known As:
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos

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Pool/beach area (539)
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Amenities (41)
Beach (24)
Pool (15)
Preferred Club Master Suite (31)
Premium Deluxe Garden View Room (22)
Restaurants and Bars (43)
The Hotel (35)

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Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Puerto Morelos #5 Romantic Hotel in Puerto Morelos #7 Top resorts Hotel in Puerto Morelos #7 On the Beach Hotel in Puerto Morelos #7 Spa Hotel in Puerto Morelos #7 Business Hotel in Puerto Morelos #7 Luxury Hotel in Puerto Morelos
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Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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