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All 23 Puerto Morelos hotels

Dreams Riviera Cancun Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
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82%
Ranked #7 of 23 hotels in Puerto Morelos
A recent review
4 of 5 stars Reviewed September 5, 2011
jay b New York City, New York
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2,622 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (733)
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There are newer reviews for Dreams Riviera Cancun Resort & Spa
See the most recent reviews
Dominican Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 6, 2011

Overall I would not rate this hotel a five star, they need to step up their game with the food. The food is not acceptable, bland and repetative. If your booked at an all inclusive for seven days should not be bored with food choices after two days. Stick to the buffet, avoid (hibachi) at all cost. Staff not very... More

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2011

okay i will keep this short and simple.. this resort was wonderful the service and staff was wonderful. you can slip a fart and they willing to take care the smell LMAO just figure of speech that they was on point... great people and beautiful as well inside and and out =] the entertainment and night life COULD be a... More

Was this review helpful? Yes 2
Derby, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2011

After reading some of the reviews on trip advisor, I too was a little apprehensive of our holiday and first trip to Mexico. The hotel is isolated about 30mins from Cancun and 35-40 mins to Playa del Carmen but that suited us as not into nightlife offered in the more busier resort towns. All the staff were very welcoming from... More

Was this review helpful? Yes 5
Nyack, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 4, 2011

This Resort is a little bit far from the airport. We've had ocean view on a top floor. The food is gorgeous. Fitness and spa service are awesome. I liked the cafeteria. We could always order a capuchino or an irish coffee. The French Restaurant is only for couples, but worth trying it. Kids area has play station and computers.... More

Was this review helpful? Yes 1
Melton Mowbray, United Kingdom
Top Contributor
62 reviews 62 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 31, 2011

My husand and I took the family (daughter, son-in-law and grandkids 12 & 8) for a special 2 week holiday to celebrate our both being 65 this year. Wanted something special and we found it. The plunge pool rooms were the tops and worth the extra money. When it got too hot and noisy round the pools in the afternoon,... More

Was this review helpful? Yes 2
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2011

This resort is amazing. This was our first time to Mexico and they made it outstanding. The staff is so friendly. The resort is beautiful. They keep it clean. The pools are great, the beach is beautiful. They will help you plan any activities you would possibly think of doing and they even set up your transportation. We couldn't have... More

Was this review helpful? Yes 3
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 28, 2011

My husband and I vacationed at Dreams Riviera Cancun with our 6-year-old daughter for 10 days, August 8-18, 2011, and had a wonderful experience. I will provide more detail below, but to summarize: the resort is beautiful and clean, and the service exceptional in that the staff work very hard to please and are super-friendly. Our daughter loved the Explorer... More

Was this review helpful? Yes 10
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 27, 2011

We stayed at the Dreams Riviera for 5 nights during third week of August with 6.5 & 4.5 year-old kids. We also had our friends with 5 & 9 yr old kids. We earlier stayed at the Grand Parnassus and Royal Solaris last couple of years. This was definitely better than the others, although expected it with the higher price.... More

Was this review helpful? Yes 10
London, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 27, 2011

We were here from 11th-25th August. I will admit to being very nervous about going to this hotel because there have been rather a lot of negative reviews. This is how we, as a family, saw this hotel. We were rather disappointed with the check in. The staff were not welcoming at all and we had no cool towel after... More

Was this review helpful? Yes 8
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 26, 2011

For the money we paid for this trip it was definitely NOT worth it. The customer service was beyond disappointing. On our first night there my boyfriend and I left our room to go eat at the French restaurant, I had left my ipod on the dock of the nightstand as we had been listening to music before leaving. His... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(32)
  • French restaurants(30)
  • Room service(29)
  • Very nice(27)
  • World cafe(23)
  • Ocean views(21)
  • Kid Club(21)
  • Great time(17)
  • Lobby bar(13)
  • Entertainment staff(11)

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Riviera Cancun Resort & Spa 4*
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Puerto Morelos #5 Family Hotel in Puerto Morelos #5 Romantic Hotel in Puerto Morelos #7 Spa Hotel in Puerto Morelos #7 Luxury Hotel in Puerto Morelos #7 Top resorts Hotel in Puerto Morelos #7 On the Beach Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 
Number of rooms
486

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