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Dreams Riviera Cancun Resort & Spa

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Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
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$50 Air Credit+Kids Free
Best prices for: 1 room 1 guest
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Dreams Riviera Cancun Resort & Spa
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Dreams Riviera Cancun Resort & Spa
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3,387 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Dreams Riviera Cancun Resort & Spa
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I came here for a wedding. Amazing place to stay, wide selection of restaurants and facilities. The all inclusive bar is great! Staff are friendly and helpful and overall had a very pleasant experience. Would highly recommend!

Was this review helpful? Yes 1
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Hollyboots21, Greetings from Dreams Riviera Cancun! We would really like to thank you for have taken the time your review regarding your recent visit to our resort and for your kind comments about our staff assistance, gastronomical offer, room facilities and overall services. We are very pleased to hear that the service that we provided fulfill your expectations and... More 

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second trip to Dreams Riviera Cancun. We travelled with a family (2 daughters 8 and 10). Once again, Dreams did not disappoint. the property, food, drinks and service are all wonderful. Every member of the staff works so hard. It's a shame when I see people not leave any sort of tip (Its all inclusive but a... More 

Was this review helpful? Yes 1
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Rob s S, Greetings from Dreams Riviera Cancun! We would like to thank you have taken the time to write your review about your recent visit to our property and for your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill your expectations... More 

Bethesda, Maryland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We returned with extended family to this lovely property for a three generation extended family trip. We can't say enough about the friendly and helpful service. We enjoyed a memorable birthday celebration in the Bordeaux's wine cellar private dining room where our exceptional waiter Diego made every part of the evening special. The youngest in our group loved the Kids... More 

Was this review helpful? Yes 2
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear sarat840, Greetings from Dreams Riviera Cancun! We would like to thank you have taken the time to write your review about your recent visit to our property and for your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill your expectations and that... More 

London
Top Contributor
62 reviews 62 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with my husband and 8 year old son from 31 March to 7 April 2015. We had never stayed at an all inclusive resort before as we had been worried about the quality of food and drink. We chose Dreams as it represented excellent value for money and was certainly a lot cheaper than other resorts we... More 

Was this review helpful? Yes 3
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Lauren S, Greetings from Dreams Riviera Cancun! We would really like to thank you for have taken the time your review regarding your recent visit to our resort and for your kind comments about our staff assistance, gastronomical offer, room facilities and overall services. We are very pleased to hear that the service that we provided fulfill your expectations... More 

Waunakee, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Awesome resort! Great rooms! Clean!! Employees were friendly and helpful. We'll be back many times! Restaurants were very good especially the Asian Cuisine. The Spa was amazing and very relaxing. Best deep massage ever!!

Review collected in partnership with this hotel

Was this review helpful? Yes
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Alan S, Greetings from Dreams Riviera Cancun! Thank you very much for have taken the time to write your review and for your kind comments about our gastronomical offer, Spa services, room facilities, staff assistance and overall services. We are very pleased to hear that the service that we provided fulfill your expectations and that our guests receive the... More 

Amherst
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I have to start out by saying this property itself is beautiful. My complaint(s) are based on the rooms and staff. I am a member of the UVC and have stayed at numerous resorts in Riviera Maya as well as Punta Cana and we've never been disappointed until now. Check in is fairly quick (based on the preferred check-in). We... More 

Was this review helpful? Yes 6
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Heather_F_Amherst, Greetings from this beautiful paradise! We would like to thank you for have taken the time to write your impressions about your recent visit to our property and for your kind comments about the beautiful surroundings of our resort. It is quite understandable, that sometimes our service and standards do not fulfill our guests’ expectations however we totally... More 

Chicago, Illinois
Top Contributor
54 reviews 54 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort was beautiful and incredibly romantic-- too bad I was by myself for this stay! The bedrooms were gorgeous with amazing bathroom facilities. Plus, I loved the soak tub on the balcony. All of the food eaten here was great, I just wish I had more time to spend there!

Was this review helpful? Yes 5
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear TravelsinTranslation, Greetings from Dreams Riviera Cancun! Thank you so much for sharing your review on regards your recent visit to our property in this beautiful paradise. We are very pleased to hear your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill your... More 

1 review
5 of 5 stars Reviewed 1 week ago

Just came back from a great week at the resort. The food was excellent and the entertainment as well. The staff was great especially Patricia at the preferred club private lounge, she made us feel like part of the family, also Martin at the World Café made breakfast feel special. The only negatives were lack of drawer space in the... More 

Was this review helpful? Yes
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Joe M, Greetings from Dreams Riviera Cancun! Thank you so much for sharing your review on regards your recent visit to our property in this beautiful paradise. We are very pleased to hear your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill... More 

Warrington, PA
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had originally booked a cruise for Easter week, but horrible reviews of the new ship scared us off. Our travel agent recommended we stay at Dreams Riviera Cancun Resort & Spa. It turned out to be a wonderful decision -- it was a truly relaxing and enjoyable five-night stay for our family. Even so, the four of us (mom,... More 

Was this review helpful? Yes 2
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear SusanMurphyPA, Greetings from this beautiful pardise! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We really appreciate... More 

West Chester, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family just returned from our spring break getaway to Dreams Riviera Cancun -- we loved it and can't wait to return for another stay! Our room had amazing views from the 5th floor and was neat and clean every day. The food and service was exceptional. We've stayed at numerous other all-inclusives in Mexico and nothing compares to this... More 

Was this review helpful? Yes 2
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Michele P, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident... More 

Hotel Review Summarization

What travelers say

  • Room service(29)
  • Plunge pool(28)
  • French restaurants(25)
  • Very nice(22)
  • Ocean views(19)
  • World cafe(17)
  • Kid Club(16)
  • Great time(12)
  • Lobby bar(11)
  • Entertainment staff(9)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (455)
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Amenities (41)
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Beach (24)
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Pool (15)
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Preferred Club Master Suite (31)
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Premium Deluxe Garden View Room (22)
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Restaurants and Bars (43)
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The Hotel (35)

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