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Dreams Riviera Cancun Resort & Spa

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Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Best prices for: 1 room 1 guest
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Dreams Riviera Cancun Resort & Spa
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Dreams Riviera Cancun Resort & Spa
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3,339 reviews from our community

Traveler rating
    1,891
    901
    325
    126
    96
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1,513
1,098
16
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,003)
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    (874)
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    (818)
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    (875)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at Dreams March 17-24. The rooms are lovely - we had an ocean view with a jacuzzi on our balcony. The bride and groom chose this resort as they do a lovey job with weddings, and we did not have to deal with "spring breakers." However, if you are looking for an adult experience and white sand beaches,... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

We are a family of four and reserved 2 rooms. They were supposed to be adjoining or close by each other. This was written in our reservation and we called several times to reconfirm that it was in the reservation. We arrived at 11:30 p.m. tonight and the two rooms we have are in completely separate buildings almost across the... More 

Was this review helpful? Yes 3
Curran
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Rooms: WOW they are sooo comfortable and nice. WE had an ocean view room and the view was incredible. Food: very good. French Bordeau was the best for us. Infinity pool is very nice. Drinks are very good Surrounding are gorgeous. Spa: WOW, great service and so beautiful.

Was this review helpful? Yes 2
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Maryse D, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will be honored and... More 

Ponte Vedra Beach, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first time at the resort and it was awesome! The service was great ! The staff was always helpful and friendly. The rooms and grounds were always clean. We ate as a family at every restaurant the food was great. More importantly every staff member we met at the restaurants were incredibly friendly and helpful. I wish... More 

Was this review helpful? Yes 2
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Ken K, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Manuel, Nacho, Lester,... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I highly recommend this resort! My husband and I went with our one-year-old and we're happy with all that Dreams had to offer! The pools were compact and perfect for our family. The restaurants offered a great selection, but the more popular ones filled up quickly with long waits (no reservations). The breakfast buffet at the main World Restaurant was... More 

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eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Carrigan1, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Martin would be... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My husband and I visited for our belated honeymoon in mid March 2015 and were not disappointed.The resort was beautiful and well kept with excellent service, drinks, and decent food.The French and Mexican restaurant were our favorites while we avoided the outdoor venues for dinner but there is always a good option with little to no wait. The rooms were... More 

Was this review helpful? Yes
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear wiscotryl, Greetings from this beautiful paradise! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We really appreciate your comments and observations... More 

Waterford, Ireland
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent a week here on honeymoon and it was utter luxury. We were given champagne on arrival and then shown to our room which was above par. Beautiful big bathroom with a huge shower, jacuzzi bathtub in our room and a fully stocked complimentary mini bar which got replenished everyday. Never a dull day in this resort between outdoor hot... More 

Was this review helpful? Yes 1
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Liam C, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We kindly remind you that in... More 

Toronto, Canada
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and 4yr old daughter and I stayed at Dreams in mid-February. We picked this resort because of the great reviews for kids & adults both and the smaller size of the resort. It did not disappoint us. During the day, it was amazing. Great service at the bar and pool area & the staff really went out of... More 

Was this review helpful? Yes 10
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear MarcyMann10, Greeting from this beautiful paradise, We would like to thank you for have taken the time to write your review and sharing your recent experience in our resort. We are very pleased to hear that you were able to enjoy certain areas from our property such as our pools, staff assistance and overall surroundings. Be confident that Nacho... More 

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at Dreams for the week with three families with kids 4 months-6 years old. The resort was perfect for all our needs. I would strongly recommend upgrading to the premium rooms if you can swing it. All our rooms had ocean view with jacuzzis on the balcony. It was a highlight letting the kids play around in... More 

Was this review helpful? Yes
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear HenduSass, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will be... More 

Vineland, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

This was a wonderful, warm and relaxing get away from the cold weather. This is our second stay at this resort with another couple. We stayed in a Master Ocean Front Suite from Mar 13 to Mar 20, 2015. Our room was phenomenal with daily service of our room including restocking the fridge and turn down service. The infinity pool... More 

Was this review helpful? Yes
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Dee C, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident... More 

Hotel Review Summarization

What travelers say

  • Plunge pool(32)
  • French restaurants(30)
  • Room service(29)
  • Very nice(27)
  • World cafe(23)
  • Kid Club(21)
  • Ocean views(21)
  • Great time(17)
  • Lobby bar(13)
  • Entertainment staff(11)
Questions? Get answers from hotel staff and past guests. Ask a question

3,408 photos of this hotel

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Pool/beach area (690)
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Hotel & grounds (661)
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Bathroom (53)
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Room/suite (440)
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Dining (329)
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Business center/function rooms (19)
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Amenities (41)
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Beach (24)
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Pool (15)
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Preferred Club Master Suite (31)
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Premium Deluxe Garden View Room (22)
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Restaurants and Bars (43)
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The Hotel (35)

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Dining (7)
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Hotel & grounds (1)
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