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Dreams Riviera Cancun Resort & Spa

4.0 of 5
Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
Hotel amenities
Dreams Riviera Cancun Resort & Spa
Ranked #6 of 24 hotels in Puerto Morelos
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1,778 reviews from our community

Traveler rating
    952
    504
    204
    70
    48
See reviews for
Families
832
 
Couples
636
 
Solo
9
 
Business
26
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

In the best hotels, in the best restaurants in America or elsewhere I have never experienced more attentive, anticipatory, and cordial service as here. They were filling my empty drink in my hand AS I was dancing. They wouldn't let me carry my own plate back to my table from an afternoon buffet. They cleaned my room multiple times a... More

Was this review helpful? Yes 2
Monmouth County NJ
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

My husband and I stayed at the Dreams for a wedding of a relative. This resort is absolutely beautiful and the staff is amazing. From the moment we arrived we were treated wonderfully. We upgraded to the "Club" package which included a special lounge with a nice bar and a buffet of snacks and appetizers all day and evening. For... More

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Danbury, Connecticut
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

Dreams is all about service...my husband was just off hip surgery and the staff could not have been any more considerate. We stayed in Room 2104 and I would totally recommend it. Closest room to the beach with a wonderful view of the ocean on the first floor. We had our own private plunge pool and our amazing pool service... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

Travelled to dreams riviera with my partner from May 4 to May 18. The hotel was excellent and the food amazing, especially the French restaurant, The hotel staff are all very professional and courteous and overall it is very well run, If I had to find anything negative it would be that it's a little small for the amount of... More

Was this review helpful? Yes 4
Bel Air, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

This was our second stay at Dreams Riviera Cancun resort, having been there three years ago right after it opened. We enjoyed that so much we've been looking for a good deal so we could return. We remembered the food was excellent and while not quite as good as before it was still very fine. We had dinners at the... More

Was this review helpful? Yes 2
Miamisburg
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

Let me start by saying I am a little late on our review. We went to Dreams in October of 2012 after finding a killer deal from our travel agent. (Thanks Christine!) We have stayed at Dreams in Puerto Vallarta and liked it a lot so we gave Dreams Riviera a shot. Our room was very nice except that we... More

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1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2013 via mobile

After spending hour upon hour reading reviews on various websites, we decided to go with Dreams Riviera. The trip started off on an unsettling note, when we made the poor decision of choosing the yellow cab service out of the airport ( I tried to writer a review, but tripadvisor didn't have them anywhere. Stay away at all cost!!!) Anyway,... More

Was this review helpful? Yes 6
Harrisburg, PA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2013

My husband and I went to Dreams for a quick anniversary trip. We have been to the Riviera Maya before, but never to Dreams. Overall, I think the resort was pretty good: Check-in: We were offered champagne upon arrival and the bellman took care of our luggage. The check-in clerk was efficient, but not overly friendly. Like other Caribbean resorts,... More

Was this review helpful? Yes 2
Dublin, Ireland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2013

We just yesterday came back home from Mexico, Cancun. We've been staying for 9 nites in this amazingly luxurious resort. The most amazing staff, food, customer service, and everything. I would highly recommend this resort to all my friends and people I dont know... and also next time we're going to Mexico, we definitely are staying with YOU, guys, again.... More

Was this review helpful? Yes 4
Harrisburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2013

We visited the resort as part of a destination wedding. First, I will say that the resort employees we met were very friendly & accommodating. Even though "tipping" is not required, it is graciously accepted for those individuals that have been more attentive to your specific needs. All you need to do is ask politely & you should be accommidated.... More

Was this review helpful? Yes 1
 
 
Dreams Riviera Cancun Resort & Spa
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Hotel Summarization (Beta)

What travelers say

  • Very nice(77)
  • Room service(66)
  • Kid Club(56)
  • World cafe(54)
  • Ocean views(43)
  • Infinity pool(39)
  • Lobby bar(34)
  • French restaurants(33)
  • Would highly recommend(27)
  • Plunge pool(27)

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Puerto Morelos
#6 On the Beach Hotels in Puerto Morelos
#6 Luxury Hotels in Puerto Morelos
#7 Family Hotels in Puerto Morelos
#9 Romantic Hotels in Puerto Morelos
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Hotel
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos

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Dreams Riviera Cancun Resort & Spa
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