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Dreams Riviera Cancun Resort & Spa

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Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
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Dreams Riviera Cancun Resort & Spa
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Dreams Riviera Cancun Resort & Spa
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3,405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bridgend, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I travelled as part of a wedding party staying for 2 weeks. There was an initial problem with our room allocations, rectified reasonably quickly. The wedding was beautifully planned and ran smoothly. The spa team did a great job of the wedding party's hair and make up, everyone in the same room and individually attended to. Fantastic location on the... More 

Was this review helpful? Yes 1
Duluth, Minnesota
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

ROOM We stayed on the 4th floor in Building 1, with a beautiful view of the courtyard and ocean from the sizable balcony. The rooms are spacious, modern and well kept throughout the day by housekeeping. We appreciated that the beds/pillows were comfortable, towels and the minibar were consistently replenished and even being across from the disco/outdoor terrace area, the... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If I could give Dreams Riviera six stars I would - seriously out of this world with a great atmosphere. Never visit the same place twice but we would come back here in a heart beat. Beautiful surroundings, fine dining with lots of restaurant choices, genuine staff who go above & beyond to make your stay amazing & premium brand... More 

Was this review helpful? Yes 8
Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Beautiful rooms & ambiance was tropical. After spending a week at Paradise Lodge salt water fly fishing, my husband treated me to a week at this lovely resort to enjoy the Dreams SPA by Pevonia. Leonarda Chable is an outstanding massage specialist. I enjoyed a Swedish message, seaweed body wrap and the Luminous "C: Facial with Leonarda. Setting is in... More 

Was this review helpful? Yes 1
Daggett, Michigan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We came for a wedding, so this resort was chosen for us. However, we truly enjoyed every minute. The shining gem of this resort is the staff - always smiling, always kind, always helpful, always eager to please. From check-in to check-out, they were wonderful. My first recommendation: if you go, engage the staff in conversation, learn a little about... More 

Was this review helpful? Yes 2
Scranton, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had my doubts about this resort, though I'm not entirely sure why. I think it was the experience with the travel agent, but I can't hold that against the hotel. That's another story in itself. Long story short, this hotel is lovely. The grounds are spotless, as they should be because there are 25 people cleaning, planting, and doing... More 

Was this review helpful? Yes 3
North Baltimore, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at Dreams Riviera Cancun April 14th thru the 21st which was our 6th time to this resort. We have been to many other resorts in Mexico, the D R, and the Caribbean in the past 15 years. This resort ranks at the top of our list in all aspects, especially the staff. Thanks to Victor,the... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited DRC for the 3rd time in March. Our kids are 2 and 4 and we all stayed in a standard room with a tropical food. Here is a quick run down of what was great, what needs some improvement, and some tips and tricks for young families. Staff: I need to say first that the staff really make... More 

Was this review helpful? Yes 2
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

By far one of the best hotel I been to... Only negative I have was my room was not ready when I got there I had to wait about an hour so they sent me to one of their restaurant which was excellent... Wii definitely go back

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Buffalo, New York
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Background: This was our ninth trip to the Mayan Riviera (Dreams Riviera Cancun 3 times, Secrets Maroma Beach, Excellence Riviera Cancun, Valentin Imperial Maya 2 times, Grand Palladium, and Paradisius). First and foremost the Staff at this resort is exceptional. They truly go above and beyond to ensure you are having a wonderful vacation. Yes, this is a FAMILY friendly... More 

Was this review helpful? Yes 8
Hotel Review Summarization

What travelers say

  • Room service(29)
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  • French restaurants(25)
  • Very nice(22)
  • Ocean views(19)
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