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All 23 Puerto Morelos hotels

Dreams Riviera Cancun Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
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Dreams Riviera Cancun Resort & Spa

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Ranked #7 of 23 hotels in Puerto Morelos
A recent review
4 of 5 stars reviewed yesterday
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2,415 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana
Top Contributor
54 reviews 54 reviews
42 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed yesterday NEW

I visited this resort for the second time with my mom and daughter on Spring Break. I'm sure it was at 100% occupancy or close, but always places to lay. The staff here is absolutely amazing, from the time you check in until the time you check out. Never had to wait long for dinner in the restaurants. We found... More

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Calgary, Canada
Top Contributor
70 reviews 70 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently visited Dreams Riviera for a friend's wedding and were very impressed overall by the resort. We were greeted quickly with an overview of the hotel and a glass of champagne. Our room was very comfortable - spacious, clean, with a view of the ocean. It's very 'open concept' so I'm glad I traveled with my boyfriend! We faced... More

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Saanich, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful clean resort. Club room was beautiful and clean but smelled musty. . Service was great especially on the beach. In the club section the waiter brings a cooler filled with your favourites. Nice!!! If seats are reserved for longer than half an hour and you ask security they will get you a seat. We only had to wait one... More

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Surrey, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

Myself and my partner have just returned from this location. We were attending a friends wedding, whilst also being on our honeymoon. The biggest thing to note is this is not a intimate, calming, romantic venue in anyway at all. It is catered for screaming children and 'chav' families. There is no privacy, nowhere at all for a newly married... More

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Toronto
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at Dreams with my wife and 12 year old daughter for a four day trip over the Easter long weekend. The resort is very nice, and one of the best all inclusive alternatives I have seen. Here are the highlights: - the service level for the entire resort is top notch. The best waiter in the whole place... More

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Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here on our honeymoon between 1st - 13th April and we couldn't have chosen a more perfect location. From the moment we arrived to the moment we left we received the highest levels of customer service of any holiday we've ever been on. Nothing was too much trouble and every member of staff we came in contact with... More

Was this review helpful? Yes 2
GerenciaDRERC, Guest Relations Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Laurie S: We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that... More

Steubenville, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

I would highly recommend this resort. The place was spotless. You will want for nothing. The food was not quite for our taste, but if you go hungry it is your fault. The service was great. The pools were great and the small bungalows on the beach were first rate.

Review collected in partnership with this hotel

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GerenciaDRERC, Guest Relations Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Butch F: Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Riviera Cancun. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take... More

Wilmington, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I would recommend this place to everyone! The resort, staffs, and amenities are top notch! We visited for a wedding, and they went above and beyond to make it exceptional. Dreams is a great get a way for singles, couples, and families with children. Can't wait to return!!!!

Was this review helpful? Yes 2
GerenciaDRERC, Guest Relations Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Kbaker81: Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. Best Rewads, Dreams Riveira... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I can not begin to tell you how amazing our stay at dreams was. First and foremost the resort is extremely clean from the grounds to the rooms everything was well maintained. The food was above average as was the service. The pools were perfect and they all had lifeguards which was a plus. What really stood out to me... More

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GerenciaDRERC, Guest Relations Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Nick S: We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We would certainly be glad to have you back for another round of a wonderful stay.... More

San Diego, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

This resort is beautiful. The pictures do not do it justice. My daughter was married April 5th at the gazebo and had the reception on the beach. It was a amazing week with friends and family. The wedding itself was spectacular. We had 60 guests who mostly stayed 4 days. It was so easy, we played volleyball on the beach,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GerenciaDRERC, Guest Relations Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Laurie D: Thank you for choosing the hospitality of Dreams Riviera Cancun, and for taking the time to write a review about your recent experience. Again, thank you for sharing your experience and thank you also for your patronage of Dreams Riviera Cancun. Our team looks forward to having you back in a not too distant future. Best Rewads,... More

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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(32)
  • French restaurants(30)
  • Room service(29)
  • Very nice(27)
  • World cafe(23)
  • Ocean views(21)
  • Kid Club(21)
  • Great time(17)
  • Lobby bar(13)
  • Entertainment staff(11)

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Riviera Cancun Resort & Spa 4*
Official Description (provided by the hotel):
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos

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