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All 23 Puerto Morelos hotels

Now Jade Riviera Cancun Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
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Now Jade Riviera Cancun Resort & Spa
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77%
Ranked #9 of 23 hotels in Puerto Morelos
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
stars497 Liverpool, New York
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3,006 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Liverpool, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family of four with two children ages 10 & 12 visited Now Jade from 2/12-2/21/14. We all had a great time! We actually paid & stayed an extra day because none of us wanted to leave. Glad we did because we got to participate in the weekly Pool Foam party that we missed the first day we arrived &... More

Was this review helpful? Yes 2
Sherwood Park, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

The resort was awesome. Now Jade is a smaller resort than others but still perfect. Lots of swimming pools, great beach, a very hands on entertiainment team, to keep the vacation fun filled. The food was good, Spice was our favourite restaurant. Our only complaints were, first the mosquitos at night were ferocious, we did not know until it was... More

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Adrian, Michigan, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel April 9-16, 2014. Very impressed with the service you get at this hotel. Everyone is very friendly and very accommodating. Not one complaint from any of the service we received here. Fransico at the Mix Bar was wonderful. The rooms are very clean and the beds are very comfortable. We had a ocean view room and... More

Was this review helpful? Yes 3
Harrisburg, Pennsylvania
1 review
3 of 5 stars Reviewed 4 days ago NEW

Had a great time! The hotel was amazing with a wide selection of pools and a beautiful beach. Darius was the best bartender a place could have! He was very personable and treats everyone like his friend. He goes out of his way to make sure you are having a great time. He really made our vacation an awesome experience!... More

Was this review helpful? Yes 1
NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Madam, Thank you for sharing your valuable comments with us through Tripadvisor. Thank you for your great comments about our resort facilities and service provided by Darius. He will be so happy to read your comments about his service. We woud like to comment that the water in the resort is purified, there is a osmosis reverse system. Sorry... More

Ottawa
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just arrived back from Cancun last night (Apr 15, 2014). I have visited the Mayan Riviera 6 times and this resort is by far the BEST I have ever been to. Very decadent experience. Travelled with a girlfriend and we had a great time. The smaller size of the resort was very appealing. The pools were great. The beach was... More

Was this review helpful? Yes 4
NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Sir/ Madam, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your recent holidays in Cancun. We are happy to read you enjoyed your stay and that we were able to make of your vacation... More

La Ronge, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Found this resort for a good priced five day trip as a need to get away from the never ending winter. Upgraded to the preferred for free wireless in room and other small perks but probably would have been just as happy with the basic room. Checkin was good...got tricked into thinking we were getting free spa credits by showing... More

Was this review helpful? Yes 1
NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Sir, Thank you for sharing your feedback from your recent stay at Now Jade Riviera Cancun. We are delighted to read just how much you enjoyed your stay and our resort. Thank you for acknowledging the friendliness and attentiveness of our team; it is certainly with great pleasure that we take every opportunity to exceed your expectations and we... More

Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family hod a great vacation at Now Jade. The food was good, our room with a beautiful ocean view was great, beaches and pools were terrific. But what made the week so special was the entertainment staff, David, megil,Orlando and all the rest of the crew were exceptional. They really made our week one we will not soon forget.... More

Was this review helpful? Yes
NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Madam, Thank you very much for staying at our resort and for taking the time to write this review and share it with us through Tripadvisor. It makes us really proud when we read so good compliments about our resort and staff. It is always a great motivation for the entire team to receive such positive compliments like yours... More

Ottawa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just got back from this resort April 3rd. We were two couples in our 69's, and we had a perfect vacation. The buffet food was wonderful, really top quality. They always had stations cooking chicken and steak tacos on corn tortillas that are delicious. Add delicious guacamole and pico de gallo and what more could you ask for. For... More

Was this review helpful? Yes 1
NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Sir/ Madam, It is always a great motivation for the entire team to receive such positive compliments like yours and to hear we have been able to satisfy the expectations of our guests. We appreciate your time to write and share your feedback on Tripavisor. Our executive chef will be so happy to read you enjoyed the food. Thank... More

Bolton, Ontario
Contributor
18 reviews 18 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

About 25 minutes from the airport. Check in quick, easy to avoid timeshare people with a firm, simple NO. We had good experiences with the room service, always within 35 minutes, but then again it was always for breakfast. We only went to the buffet 3 times, once for lunch, the other two times for breakfast. We liked Capers, Spices,... More

Was this review helpful? Yes 1
NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Madam, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your recent holidays in Cancun. Thank you for sharing your photos. We appreciate for sharing your comments on Tripadvisor about our facilities, but mostly about... More

Greene, Iowa
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were at the Now Jade the first week of March it was excellent. The staff was very friendly. We liked Jesus at the Carnival Buffet he knew who we were with and what our group liked. Also while on the beach the waiter came, got orders for drinks and brought them to us I can't remember his name! The... More

Was this review helpful? Yes
NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Sir / Madam, We would like to thank you for your comments of Now Jade Riviera Cancun and for sharing your experience with others on Trip Advisor. We are pleased to know that our efforts and commitment in taking care of our guests have met your expectations. We will share your feedback with the entire staff, especially with Jesus,... More

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Hotel Summarization (Beta)

What travelers say

  • Ocean views(66)
  • Very nice(59)
  • Adult pool(56)
  • Room service(52)
  • Great time(34)
  • Preferred club(28)
  • French restaurants(24)
  • Cin Cin(23)
  • Playa del(14)
  • Pretty good(14)

Additional Information about Now Jade Riviera Cancun Resort & Spa

Address: Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Luxury Hotel in Puerto Morelos
#8 Family Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Now Jade Riviera Cancun Resort & Spa 4*
Official Description (provided by the hotel):
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 
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Also Known As:
Now Jade Riviera Cancun Hotel
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort And Spa
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos

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