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Now Jade Riviera Cancun Resort & Spa

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Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
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Now Jade Riviera Cancun Resort & Spa
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Now Jade Riviera Cancun Resort & Spa
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4,348 reviews from our community

Traveler rating
    2,159
    1,312
    510
    214
    153
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1,270
1,830
49
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Davenport, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I must say that this place was very nice. The people there where also very nice, and after reading some of the reviews I was worried we would not care for the resort. The last 3 years we stayed at the sister resort Now Sapphire, we liked that resort very much, but after our week here we liked this one... More 

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Senior Contributor
28 reviews 28 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is very nice. Easy to get to from airport. They had very good free internet everywhere!!!! Service is great. The employees work very hard. They will make you anything you like (food and drink) rooms are very nice and spacious and great bathrooms. The grounds are average. pool area great plenty of chairs & fun activities daily. Adult... More 

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Fort McMurray, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Went to Now Jade in March of 2015 for my buddy's wedding. I'll summarize the many positives and few negatives below. Positives - Food. The food at the resort was top notch. - A La Cartes - unlike other resorts I've stayed at in Mexico, Now Jade doesn't take reservations for the A La Cartes, and there's no limit on... More 

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Curran
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

WE went there few years ago. The beach was not so good. We had to go on the preferred side. Rooms: very clean and comfortable. Food: very good everywhere. Lobby: very good drinks, with live music. Then you can go to the sports bar. SErvice is good everywhere.

Was this review helpful? Yes 2
St. Paul, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We visited this resort on Mar 8-15 2015. We found that the check in was quite relaxed, no bracelets and only took a few minutes to go to our room. The young fellow didn't offer a lot of info about the resort. The bellboy took us to our room with another couple and dropped us off at the building we... More 

Was this review helpful? Yes 1
Winnipeg, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything was great about this resort! The food was delicious, the staff were all super friendly, and the resort itself was very clean and pretty! We were served champagne the moment we walked in the lobby and the great service never stopped until we left. I HIGHLY recommend this resort :)

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MA
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were a family of 4 with two children (ages 11 & 15) who has been to the Mexican Riveria three times before but never to Jade. We choose to do the Preferred package and I would say that it makes a huge difference in your experience. Although our check-in in our special dedicated lounge was rough and long, the... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 4 days ago NEW

We stayed at Now Amber in Puerto Vallarta last year and really enjoyed but we wanted to try something on the Gulf side so the ocean was warmer so we tried Now Jade. We traveled with 3 other couples and at the time of booking I told them that we were coming for our Honeymoon and another guy on the... More 

Was this review helpful? Yes 1
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a bit late but I though I would write anyway. We booked the Now Jade through Virgin Holidays and it was not our first choice hotel. At the time it had mixed reviews and we arrived feeling slightly anxious. We had paid extra to upgrade to the preferred section and we had an ocean front room. The hotel... More 

Was this review helpful? Yes 1
Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Went on a family vacation. Ages ranged from 19-75 The younger adults 19-25 had the best time with the entertainment team Some of the most fun and amazing people we have ever met. From water aerobics, beach volleyball dancing and karaoking the excitement never stopped. Without them i don't know what i would of done Miss them all greatly give... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Ocean views(63)
  • Very nice(57)
  • Adult pool(55)
  • Room service(50)
  • Great time(31)
  • Preferred club(27)
  • French restaurants(24)
  • Cin Cin(23)
  • Lobby bar(14)
  • Coffee shop(13)
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Amenities (40)
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Beach (14)
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Family Suite (24)
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Junior Suite (31)
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Pool (43)
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Presidential Suite (32)
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The Hotel (41)

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