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Now Jade Riviera Cancun Resort & Spa

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Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
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Kids Stay Free!
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Best prices for:1 room 1 adult
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Now Jade Riviera Cancun Resort & Spa
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5,727 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

We are a family with 2 young kids ages 3 and 9. We had a great and relaxing time at Now Jade from Jan. 19 - 26th. We never had any issues with the staff, they were all so very nice and so hard working. We stayed in the Preferred Club section with an Oceanfront room in building 7. I'll... More 

Helpful?
Thank pieguy23
Thunder Bay, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Just returned from a week stay at Now Jade, this resort is definitely 5 star, from the service, food, entertainment, and stay. We would recommend this resort to anyone. The staff is so friendly and always smiling. We tried 4 out of the 5 ala carte restaurants, and a word of advise order from appetizer to entrée because if you... More 

Helpful?
Thank Carla K
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My family and I went to an all inclusive for our first time. Let me tell you we had an amazing time. The entertainment team was exceptionally great! From the moment we got there they made my son and daughter very welcomed and entertained. Juan, Luis, Paul, Jezer, Manny, Emmanuel and we can't forget Sweet Terry:). The food was also... More 

Helpful?
Thank kapetan1
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Our first trip to Mexico and an all-inclusive. First off, the service staff was amazing, friendly and the best you could hope for - they really made the trip fun. The highlight of the trip was our visit to the Mix Bar down by the beach. We had an excellent bartender (Brandon from Lithuania) who helped us explore more than... More 

Helpful?
Thank Kelly K
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a wedding and really loved the room. The bathroom was very light and spacious and the furniture and beds all seemed brand new. The grounds were pretty, but there seemed to be a lot of competition for pool spots. The beach is practically unusable because there were sand fleas when we were there, and anyone who... More 

Helpful?
Thank Erin M
Cleveland, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first time to Mexico. After pouring over reviews of various resorts a friend recommended Traveloni (travel agency). They are wonderful, worked with me online and picked the perfect place for us for free. I wish I would have contacted them from the start. Nevertheless, I was still concerned after reading some of the complaints but everything was... More 

Helpful?
Thank Lynne K
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The water is too wet, the ice is too cold and the worst is that Antonio and Calixtos drinks are too good!! If you come here and can't have a great time it's your own fault! The bad reviews on this place are totally ridiculous!!! It's almost like heaven!! I will say that tips go a long way, but the... More 

Helpful?
4 Thank Jeff L
Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed and even worked at many all inclusive resorts and generally you go in with pretty low expectations of the food and liquor. Well weren't we pleasantly surprised! After 7 days of eating and drinking only in the resort I wasn't completely "jaded" by the food! And here is the kicker, after returning home, Montezuma's Revenge never showed... More 

Helpful?
Thank Mojojackson
Salt Lake City
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everyone was very helpful and kind. Very service oriented. I liked that there were a variety of places to eat with all kinds of cuisine. We had children with us and they were treated well by the staff. The yoga class was well taught and enjoyable.

Review collected in partnership with this hotel

Helpful?
Thank hcopinga
Niagara Falls, Canada
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went to Now Jade with 5 other couples. Nothing but good to say. Food was outstanding, the buffet would more than suffice but Cin Cin and Spice were incredible. Spice is Japanese grill and the mountains of fish, chicken, filet, and strip were delicious. Service everywhere was incredible. The staff were so happy and couldn't do enough for us. I... More 

Helpful?
2 Thank ronburgundy1232015
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