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Now Jade Riviera Cancun Resort & Spa

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GreenLeadersSilver level
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Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
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Now Jade Riviera Cancun Resort & Spa
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5,806 Reviews from our TripAdvisor Community

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Denver, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

Now Jade is perfect for a couple get away! We had an amazing time hanging out in the pools and visiting all of the resturants throughout the week. The food was fantastic, the service at the preferred pool was lovely, and the staff overall were super accommodating.

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Helpful?
Thank missweetooth
Rockwall TX
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

Okay first we stayed here and got a great deal from Book VIP, you may have seen it on face book. Only catch was that you have to go to a 90 minute presentation. Believe it or not it really was only 90 minutes all you have to do is say no. Food was great, staff was great, resort was... More 

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Helpful?
Thank white1960
Stanwood
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My husband and I were very, very happy with the NOW Jade. This was our first time to Mexico. All the employees/staff were so very friendly and helpful. They had lots of entertainment. The entertainment staff are so much fun. We will be coming back. :)

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1 Thank dj32765
Belle Vernon, Pennsylvania
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited this resort with 2 other couples and were pleasantly surprised. This was a much nicer resort than we had ever gone to before. The variety of the food and the food itself was excellent. The service in the restaurants was unbelievable. We especially liked Santos from the Castaway restaurant and Carlos from the Carnival restaurant. Service at the... More 

Helpful?
Thank vmheights
New York City, New York
1 review
4 of 5 stars Reviewed yesterday NEW

Beautiful updated resort/grounds, friendly and accommodating staff, great food options and fresh food, nice rooms, excellent cleaning service, activities during the day, shows at night, Explorers Club was excellent and clean beach.

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Helpful?
Thank jenni175
Thornhill, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Outstanding resort from the moment we arrived! The rooms were stunning, resort was extremely clean, and the staff was very friendly! The entertainment crew was definately five star- they were able to put wonderful acts together every day and night! Thank you for making our stay unforgettable!

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Helpful?
1 Thank nicolebenlolo93
Newmarket, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent service! Stubbed my toe, nail came off and they helped me so much and changed and disinfected my toe 3 times! The concierge was amazing she really took care of us and cared a lot and made sure I was okay!! Rooms are very nice. Alcohol is all premium!

Helpful?
1 Thank charlotte_srebot
Essex, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved everything about our stay at Now Jade. It was such a treat to be sitting on the glorious beach and have delicious drinks delivered! We especially found Tomas to be very helpful. He assisted us in learning some Spanish!

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Helpful?
3 Thank annjimt
Cameron, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

The resort was very clean and the staff was very friendly and helpful. We upgraded to the 'Governor's suite' and could not have been happier. The restaurants had very good food and we never had to wait to get in. I would highly recommend this resort for a relaxing vacation. I have taken many trips to Mexico and this is... More 

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Helpful?
Thank taaklund
Thunder Bay, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently travelled to Now Jade with my family and boyfriend- the resort as a package with the staff was remarkable and worth every penny. Would highly recommended with place with no doubts! The staff was absolutely generous and always willing to help with a smile on their faces! Excellent service especially from our beach server: Samuel and our restaurant... More 

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Helpful?
Thank Daniella I
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