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Now Jade Riviera Cancun Resort & Spa

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Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
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Now Jade Riviera Cancun Resort & Spa
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4,807 Reviews from our TripAdvisor Community

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Traveler rating
    2,398
    1,452
    549
    233
    175
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1,455
1,980
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,609)
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    (1311)
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Stevensville, Maryland
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was a good experience at an All-Inclusive resort. I have been to Cancun and the Riviera Maya area many times for vacation. This was a great resort and I would recommend it to anyone that doesn't mind the pool and skips the beach. I would ONLY recommend the Preferred Club package. The pool is nice (for adults only), the... More 

Was this review helpful? Yes 1
Dubuque, Iowa
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was our first time to Now Jade, and we loved it!!!! The preferred guest adult pool was our favorite spot to relax and enjoy some quiet time. The pool bar, the Reef, was great and we truly appreciated Calixto/"Cali". He took great care of us and we enjoyed talking with him every day. All the restaurants were super and... More 

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White Pigeon, Michigan
1 of 5 stars Reviewed 3 days ago NEW

If you are not a seasoned traveler you would probably find this place ok. However being at many others I would say for me it was the wrong choice. Upon checking in we did not get the room requested we booked 3 rooms 1 with a double bed for my 17 yeR old who had to sleep on a pull... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our second time to Cancun - the last time we stayed in Dreams Riviera. Looking at the reviews we weren't quite sure what to expect but were more than pleasantly surprised when we arrived. We stayed in a preferred ocean view suite and I would recommend that this is the way to go. The best part of going... More 

Was this review helpful? Yes 1
New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

We thoroughly enjoyed our stay at NOW JADE for the destination wedding we attended. Thank you especially to the wonderful staff, especially, Rebeca who attended our beautiful room. Zepeda made the best drinks, but we never did order his specialty, chocolate milk. (inside joke) Manny, Marcos and Juan from the entertainment team gave us excellent bike and kayaking tours showing... More 

Was this review helpful? Yes 1
Wheaton, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

Had a great first experience to an all inclusive resort!!! The Entertainment team was spectacular, especially Marcos (Crazy Marcos), Manny, and Terry (the dance instructor) were above the top!!! They were happy and including everyone each time we saw them!!! They all had lots of energy and really enjoyed their jobs. The whole staff worked really hard and we had... More 

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Highlands Ranch, Colorado
5 of 5 stars Reviewed 4 days ago NEW

this resort was super fun! they had tons of games and activities to do at night and really good food. the staff was also super nice and entertaining and they were very good at getting to know you. definitely would recommend staying at this resort or one of the sister resorts!

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Springfield, Missouri
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second time staying at Now Jade, and our 6th time with an AMResort. We are ages 27-30 and attended during July 2015. Yes this is a family resort and there are kids, and no we did not mind them. There is plenty to do for all ages and keep everyone entertained and happy. The other reviews surprised... More 

Was this review helpful? Yes 6
Middletown, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I along with our 3 kids ages 14, 12 and 10 just returned from a week long stay at this resort in mid-July. I vacillated between a 4* and a 5* rating, but went with the higher due to the fantastic staff, which we encountered in every corner of this resort and the fact that this place... More 

Was this review helpful? Yes 1
Lunenburg, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We made our second trip to the resort July 12–19. We went the same timeframe last year as well. Well we really like the resort last year, we loved it this year. There have been many great improvements in the past year. See my review from July 2014 for initial comments. What I can say this time around was both... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Ocean views(59)
  • Very nice(54)
  • Adult pool(50)
  • Room service(47)
  • Great time(28)
  • Preferred club(26)
  • Cin Cin(21)
  • French restaurants(21)
  • Lobby bar(12)
  • Coffee shop(10)
Questions? Get answers from hotel staff and past guests. Ask a question

4,220 photos of this hotel

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Room/suite (429)
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Pool/beach area (1131)
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Hotel & grounds (726)
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Dining (347)
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View from room (247)
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Bathroom (82)
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Other (912)

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Amenities (40)
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Beach (14)
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Family Suite (24)
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Junior Suite (31)
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Pool (43)
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Presidential Suite (32)
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Restaurants and Bars (57)
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The Hotel (41)

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Hotel & grounds (4)
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Room/suite (6)
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View from room (2)
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Bathroom (1)
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Other (5)
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