This is my 2nd time at this hotel and although the hotel is great and the service you receive is excellent, we stayed in block 3 on the grd floor and booked a swim up room, which in my opinion is overpriced as a swim up as there is no privacy and people are consistently walking past. On our 3rd... More

This resort was so spacious and clean. The food was delicious. THere was never a wait for anything. The staff was accommodating to all requests without hesitation and went above and beyond a couple of times when special services were requested. I was part of a bridal party and one of the bridesmaids asked if there were any flowers to... More

Stayed May 23 for two weeks. Overall a great holiday particularly as it was our first try at all inclusive, which helped us through the second week!! along wiith the excellent room service.The Tropical storm kept us in our rooms for the last six days of the holiday with an occasional foray down to the beach just to stretch the... More

Besides experiencing the worst tropical storm they had had in 6 yrs we had a good time. We were there for a wedding so lots of good family time. Food was okay. Spoons buffet not so great. I found the food cold most of the time. The Italian restaurant became our favorite because it was served hot and fresh. Rooms... More

Stayed for the first week of June- we were there for a friend's wedding. When we showed up, it was pouring rain, which then escalated into the worst storm that area had seen in over 6 years. This didn't stop the staff at the Sensatori from making sure we were treated well. We received wine upon check-in, were promptly shown... More

This was the third time for us to Sensatori. On this trip we took our oldest son and his BFF for their graduation. We had a good time and our room requests were met. Food was better than the previous two trips, although we've never tried the Le Chique restaurant. Service is a little inconsistent, but we have pretty high... More

Stayed for a week in January, great hotel. We were in the adults only area which is a good idea for those who aren't traveling with children, plenty of pools, lovely beach, fab spa, food and drink fab and plentiful. All the staff were friendly and helpful, really well locked after. We were impressed with the place as a whole... More

Myself and my boyfriend have travelled all over the world and stayed in some amazing hotels, but this one was special. It literally ticked all our boxes to ensure we had the perfect holiday. From the moment you check in you are treated like Royalty. Our room, the staff, service, cleanliness, spa, food was perfect. We stayed in the adult... More

Spent 2 weeks at the Azul Sensatori in Mexico, a great holiday & could not fault the resort at all. The staff were extremely helpful in every way. So clean, food and drinks great. Although experience bad weather the 2nd week, we had a great time. Would go back for sure. Loved it.