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Azul Sensatori Hotel, by Karisma

4.5 of 5 Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
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Certificate of Excellence 2014
Azul Sensatori Hotel, by Karisma
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Azul Sensatori Hotel, by Karisma
Azul Sensatori Hotel, by Karisma
Azul Sensatori Hotel, by Karisma
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3,712 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York, USA
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this hotel based on great reviews and a recommendation. Upon arriving we started off the trip on a sour note as one of the front desk personnel was just plain rude and nasty to us. Definitely left a bad memory and an unpleasant experience that will most probably prevent us from visiting again. The beach was not great.... More 

Was this review helpful? Yes 1
Milroy, Minnesota
Contributor
12 reviews 12 reviews
8 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Family vacation with my granddaughter, daughter and her husband, and other daughter and her best friend. We have been to Mexico a dozen times, mostly Cancun, so we are quite familiar with AI hotel chains. All in all this is an excellent family resort. It is much quieter than any resort I have ever been to. Restaurants were only 1/2... More 

Was this review helpful? Yes 1
Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We were at this resort for a wedding during Thanksgiving week and we very pleased with the entire experience. The booking process (group trip) with Nanda Van Zam & Beach Bum Vacations was very easy. She provided updates through out the process & handled any question we sent her way. The resort was picturesque and the rooms etc, matched the... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Exellent resort. Stayed with family and friends just before Christmas 2014. Everything from the comfortable AC'd shuttle to resort to the room quality, food variety, personnel attention, and small things like icecream station near shaded resting area, bbq on the beach and kids-friendly timing of evening shows was well thought through. All additional services I tried were just as I... More 

Was this review helpful? Yes 3
London
Contributor
13 reviews 13 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was nice but not quite the luxury experience I expected it would be. If you like going to the beach this is not the hotel to stay at, it lacked the wow factor and unfortunately due to the seaweed and rocks we couldn't really get into the sea. In comparison the beaches in Cancun were absolutely breathtakingly beautiful,... More 

Was this review helpful? Yes 4
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned and rushing to post my review. This is a place that is both great for adults and fun for children of all ages. My kids are 8 and 11 and are always looking for something to do. Whether it’s the kids club, beach games, pool games, or anything else that comes to mind. We go away as a... More 

Was this review helpful? Yes 6
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Brilliant the best hotel i have been to in a long time truly 5 star. sienna and spoon was among our favourite restaurants and also room service 24 hours top notch. the staff was amazing and helpful there was always activities or just go to the mojito lounge and make your custom cocktail.we did all he activities available and honestly... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

family of 4 staying for one week before christmas 2014. plus points are: great location, very good courteous and well trained staff, good bedrooms, very clean and resort amenities good. only negative points are: food to a low standard and low f&b budget, trying to dress up poor food for good presentation doesn't fool us, reception areas and restaurants not... More 

Was this review helpful? Yes 4
Loughborough, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We are loving this hotel - food is excellent and service brilliant . Nancy, luis and Saida by the premium area pool have made us really welcome and made us feel at home. They have bought a smile each day as well as knowledge of how the area works. I would recommend this hotel for a relaxing break in the... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

A short 20min shuttle service after a long flight. Simply paradise from the minute your feet touch the resort grounds. The accommodations, entertainment food and staffing are second to none . We will be back for a third time!

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Le chique(62)
  • Room service(50)
  • Very good(35)
  • Kid Club(23)
  • Beach bbq(20)
  • Mojito bar(19)
  • Great time(16)
  • Mexican restaurant(16)
  • Playa del(16)
  • Premium section(12)

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos

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