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Azul Sensatori Hotel, by Karisma

Certificate of Excellence
Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
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Azul Sensatori Hotel, by Karisma
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4,602 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

My fiancée and I celebrated our destination wedding and honeymoon here with friends and family. The food was delicious... The Mexican restaurant's taco bar was our favorite. But the Caribbean restaurant and Spoons were great too. The setup for the wedding ceremony and reception was amazing. Nanda at Beach Bum Vacations helped us and our guess plan the trip. Our... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed yesterday NEW

When me and my fiancé decided to do a destination wedding this was the place our TA recommended to us first and raved about it. I can see why now. I have never been to Mexico nor an all-inclusive so it was hard for me to plan our wedding from the states without ever visiting. Well let me tel you... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We just returned after spending 5 nights at Azul Sensatori. It was nothing short of spectacular. The facility, the food and the staff were exceptional! Pablo, our poolside attendant was amazing. He took great care of us and was always eager to make sure we were enjoying ourselves. Also, Luis, our waiter in the Caribbean restaurant rose above all expectations.... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I attended the sensatori last year and I must say it was the best holiday I've ever been on in my life, the entertainment staff were very good for teenagers which I am, there were always activities on around the pool or just in general! Housekeeping were very good and were also very friendly and always asked if it was... More 

Was this review helpful? Yes 1
Katy, Texas
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel before but they have really upped their game. The food quality was extremely high and the beverage choices were premium unlike most all inclusive hotels. I had my family with me and it was a perfect resort for kids. They have an adults only and premium section as well. We had swim up suites... More 

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Tomball
1 review
5 of 5 stars Reviewed yesterday NEW

Gorgeous, well-maintained property serviced by a staff that is second to none. This is my third stay at this property. My family stayed in the Presidential Suites as a premium guest. The room accommodations in the Presidential Suites and the butler staff of Leslie, Giavanni, Jose, and Andrew were amazing! The overall hotel staff to include the groundskeepers, waiters, butlers,... More 

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Was this review helpful? Yes 1
Kinross, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I visited the Azul Sensatori with a family group for my sisters wedding in March. We had 7 days in this beautiful complex, I was impressed by the staff very much although the language barrier was an issue at times (having a thick Scottish accent can be a barrier in any country though!). I loved the variation in the restaurants... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Great hospitality, wonderful weather even we had one long shower of 15 mins we were sitting in the swimming pool which was so warm and everything was great. All the entertainment member of staff Azul Sensatori were great. There is not a downside of my experience but the Azul Hotel looked "tired" hence they were celebrating the 12th anniversary therefore... More 

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5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was truly amazing. All the staff are very helpful and friendly. The cleanliness was impeccable. You constantly seen staff cleaning inside and out, gardening and tidying all day and night. I could not have hoped for a beautiful hotel to stay in. Would highly recommend if anybody was travelling to Mexico. They made our stay incredible. It is... More 

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northampton
4 of 5 stars Reviewed 2 days ago NEW via mobile

We have just got home from 2 wks in this beautiful place. We attended a friends wedding in the hotel which was top notch. We had issues at 1st due to a flooded room from the torrential rain, and this was resolved straight away with a change of room. The food is of a high standard with lots of variety.... More 

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Hotel Review Summarization

What travelers say

  • Le chique(55)
  • Room service(44)
  • Very good(27)
  • Kid Club(19)
  • Beach bbq(15)
  • Playa del(14)
  • Mojito bar(14)
  • Mexican restaurant(13)
  • Great time(13)
  • Premium section(11)
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