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All 23 Puerto Morelos hotels

Azul Sensatori Hotel, by Karisma

4.5 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
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81%
Ranked #6 of 23 hotels in Puerto Morelos
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Mimoso1 Dunedin, New Zealand
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3,280 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (998)
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English first
Dunedin, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We visited Azul Sensatori in July 2014. Our stay was part of a family reunion from all parts of the world. We chose this hotel because it claims to be family friendly. Sizewise, the resort is perfect. Small, compared to other resorts where one has to take a bus within the hotel to get from A to B. The amenities... More

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Durham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

azul sensatori hotel riviera /mayo catretera cancun mr alan @sheila wish to thank all the staff at the azul sensatori mexico it was fantastic. we booked a swim up and a jacuze premium room the room was fantastic very spacious large double bed /shower/ large word robes/ tea@coffe maker /sat tv /on site wifi/ cool fridge/ premium room maid service... More

Review collected in partnership with this hotel

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Eastbourne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We chose the Sensatori Hotel for my 50th birthday and have to say could not fault the politeness and helpfulness of the staff at all levels. The hotel and gardens were kept clean and tidy at all times. The room was clean and tidy and the welcome and goodbye chocolates are a nice touch. Great not having to take beach... More

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cheshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from Sansatori Mexico ,in 16 trips to the Caribean this is the first time i have had personnal belongings pinched ,Hotel requires a make over to bring it up to Sansatori standards.No full working air con in Spoons restaurant mobile fans being used ,could not enjoy evening meals in there even there own staff were sweating very poor... More

Was this review helpful? Yes 1
england
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a 2 week break and well it was the best ever holiday I we've had we have stayed in some great hotels In Mexico before but this is truly the best . Staff are so friendly and polite looking forward to a return visit

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Vancouver
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The Spoon restaurant where the buffet is served has no air conditioning. Limited food selection. Limited night activities. Most of the activities are held at the Roof Top. The Rood Top is like a smelly sweaty sauna. The beach is very rocky and shallow. You can not swim in it. You are better off going to Sunset, Rui, or Aqua.... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This resort was tropical & dreamy while still managing to be chic. It's big enough that you don't have to be around anyone you don't want to, but small enough that it was possible to find your companions without cell service. The staff was utterly fantastic & accommodating. They describe their food as gourmet, and they are not bluffing. I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We paid £6,500 for two adults and a 16 year old son (classed as an adult) no teen zone !! First room our son was expected to sleep on a sofa bed. Complained and was offered an upgrade at the cost of £1,300 which we refused then offered a down grade but had two beds so we took it. Thompson... More

Was this review helpful? Yes 1
Edinburgh
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Could do with a courtesy bus , more parasols is a must , the sea being dredged as very hard to walk in , if ur going for the sea and beech ,, think again , another choice of restaurant with more food choices , and some room furniture a bit tired looking ,,, but on the whole a nice... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just returned from the most fantastic family holiday to Azul Sensatori Hotel, Mexico, which was everything we had hoped it would be and more! Every member of staff was friendly, helpful and keen to go that extra mile to make your holiday special. Food was excellent and lots of choice. Suites are very spacious, spotlessly clean, comfortable and with that... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Le chique(62)
  • Room service(50)
  • Very good(35)
  • Kid Club(23)
  • Beach bbq(20)
  • Mojito bar(19)
  • Great time(16)
  • Mexican restaurant(16)
  • Playa del(16)
  • Premium section(12)

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Puerto Morelos #6 Romantic Hotel in Puerto Morelos #6 Luxury Hotel in Puerto Morelos #6 Spa Hotel in Puerto Morelos #6 Business Hotel in Puerto Morelos #6 Top resorts Hotel in Puerto Morelos #6 On the Beach Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
This Gourmet Inclusive®, 438-suite hotel is just 20 minutes from the airport in Cancun. Special experiences foster togetherness for families, couples and groups of friends. Azul Sensatori caters to kids and teenagers, with the Azulitos Playhouse and Extreme Breeze Teens Club. ... more   less 
Number of rooms
435

Questions & Answers

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