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Azul Sensatori Hotel, by Karisma

4.5 of 5 Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
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#6 of 23 Hotels in Puerto Morelos
3,428 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Azul Sensatori Hotel, by Karisma
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Azul Sensatori Hotel, by Karisma
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3,428 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stratford-upon-Avon, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

My Partner and I went to this hotel for our honeymoon of 10th September for 2 weeks. We booked through Thomson so this review will highlight all areas as the hotel is essentially owned by them anyway. The flight was on the Dreamliner from East Midlands, great plane and great flight! We had a transfer from Cancun to the hotel... More

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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

For those of you who have left negative comments your a set of donkeys!!!!! How anyone can complain about this hotel is beyond me, unless your used to 100 star hotels. It was the most beautiful hotel I've been to. 1) on arrival the concierge took our bags and we were welcomed into the lounge. Each person had their own... More

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New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Perfect all inclusive resort ever....great boose, great food and great service!!! Would go there again any given time...It also offer full of daily activities and the cleanliness is a plus.......Must visit place on your bucket list....

Was this review helpful? Yes 1
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A lovely holiday with fantastic pools, excursions, rooms and service. I cried when we checked out as this place was wonderful. I write this a year late having just returned from a god awful holiday before the check out date. We swam with dolphins and whale sharks and visited the Mayan ruins. This hotel is simply stunning, lots of activity... More

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Keighley
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Don't get me wrong the hotel and staff was lovely. I booked a swim up room coz I was told you had to be over 18 to have these room. I thought great no kids around us. Don't get me wrong I don't mind kids but it was our first holiday just me and hubby. Now the over 18 only... More

Was this review helpful? Yes 1
Sarnia, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We travelled to Azul Sensatori this September; 2 adults and an 11 year old child. We had a jacuzzi family suite. Accommodation: separate room with large queen sized bed and an adjoining room with pull-out double sofa. Pull-out was lumpy and noisy but my son seemed to be fine sleeping there. Good sized room. Seemed a little worn and had... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I spend 7 days at the Azul with my husband to celebrate my b-day and enjoyed every minute of it.Maid service was the best. The people and workers were amazing. Thanks to our concierge Arley in adult section for all his help. Front desk were very helpful and took care of all our needs. Will recomemd to friends and family... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For 2 weeks in Mexico this was the perfect hotel. With a jaccuzi bath, waterfall shower, mini fridge, air conditioning, room service and more all included what could be better? This hotel is the perfect location for everyone as it has a children's water park, a small kid's club and a club for the older kids too, numerous restaurants and... More

Was this review helpful? Yes 1
San Miguel de Allende, Mexico
1 review
1 of 5 stars Reviewed 5 days ago NEW

I got married here at Azul Sensatori Hotel this past Saturday 6th of September 2014. I am so happy with my husband and the point of a wedding was to marry him. HOWEVER, I did not have my dream wedding nor did the other 5 weddings before me that I witnessed during my stay. Azul Sensatori by Karisma is a... More

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England
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed between 10th - 17th Sept 2014 Overall I would say this is a good hotel compared to others we have stayed at in other parts of the world but compared to ones in Mexico I would say it was only average. I would definitely say that Thomson should not class it as a Sensatori Hotel as this definitely does... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Le chique(62)
  • Room service(50)
  • Very good(35)
  • Kid Club(23)
  • Beach bbq(20)
  • Mojito bar(19)
  • Mexican restaurant(16)
  • Great time(16)
  • Playa del(16)
  • Premium section(12)

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
Number of rooms: 435
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

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