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Azul Sensatori Hotel, by Karisma

4.5 of 5 Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
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Azul Sensatori Hotel, by Karisma
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Azul Sensatori Hotel, by Karisma
Azul Sensatori Hotel, by Karisma
Azul Sensatori Hotel, by Karisma
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3,625 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool UK
1 review
5 of 5 stars Reviewed yesterday NEW

I am currently at the Sensatori and this is our fourth visit. I cannot begin to describe our experience and each visit gets better. From the moment your coach pulls up you are made so welcome, with a glass or two of bubbles and a cold fresh scented towel to freshen up. Check in is super quick and your are... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Service was excellent. If you are on the beach Nancy will look after you 100%. Lovely lady with a smile on her face always. Kudos to Luis as well. Only bad thing I can say about this hotel is there are lots of rocks on the ocean floor. Bring water shoes. If you want to leave the resort the taxis... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We arrived on the 17th of November, and from start to finish it was brilliant, Food was brilliant, a lot of choice, my girlfriend is a coeliac and the waiters always asked for any allergies, so they fitted to her needs. and the sports were always great, especially Jorge in the water polo! Had an amazing time!

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great Food and service. By the mid week most of the staff recognizes you. Nancy Lopez and her crew at the beach gave us amazing service everyday while we played beach volleyball. The rooms were always clean and we had no issues with any service. The only small complaint would be the random odor like rotten eggs from time to... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Nancy Lopez and Luis on the beach are two fantastic people. They truly made our 60 person groups trip as they took exceptional care of us during our daily volleyball games. They were always ready mid morning to help us in our recovery and to help us along with our day. They really are great and friendly people, Nancy especially... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We had an absolutely amazing time at this resort. Nancy and Luis took the best care of us and our entire group. We had a group of 60 and our needs were constantly met. She knew what we needed before we even asked. If you want great service head down to the beach and look for this happy and hilaripus... More

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Gainesville, Florida
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed there for 5 days for a wedding. The experience went both ways- good and bad. Mostly bad. We went through Lomas travel. I've traveled around the world dozens of times and stayed in many resorts. I won't be returning to this one unless I'm physically forced to. I'm going to write a long, descriptive review so you can... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from 14 days and found the resort excellent - informative, friendly and helpful staff, good quality accommodation and a variety of restaurants/menus to choose from breakfast, lunch and dinner. The whole resort, grounds and pool areas are cleaned and maintained to a high standard on a daily basis. The concierge staff helped arrange a round of... More

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Northumberland National Park, United Kingdom
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a person who is disabled this hotel has gone above and beyond to exceed my expectations of a holiday. The check in although busy was extremely fast. The hotel even provided a direct pool access ground floor room for myself and my grandson! The hotel and grounds are beautiful and Zavas was my favourite restaurant! Pedro and Erica were... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall we had a great time at this hotel. I personally would not return, but that does not mean it would not be for you. We upgraded to Premium, which in my opinion, was well worth it. We had a private area on the beach and of course a beach butler. Special shout out to Adrian. He kept the drinks... More

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Hotel Summarization (Beta)

What travelers say

  • Le chique(62)
  • Room service(50)
  • Very good(35)
  • Kid Club(23)
  • Beach bbq(20)
  • Mojito bar(19)
  • Great time(16)
  • Mexican restaurant(16)
  • Playa del(16)
  • Premium section(12)

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
Number of rooms: 435
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos

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