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Ocean Coral & Turquesa

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S.S. 12, Mza 15, Lote 1-02 | 103 Predio María Irene, Puerto Morelos 77511, Mexico
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1 room 1 guest
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Ocean Coral & Turquesa
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7,988 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Ocean Coral & Turquesa
See the most recent reviews
Victoria, Canada
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 21, 2012

We had an excellent time with our friends and family during our visit in January. Thank you to the staff, especially Ana, Karen, and the entertainment staff. Everyone loved the food and thought the wedding was beautiful.

Was this review helpful? Yes
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

With reward we learn that you had a beautiful wedding at our resort and that you appreciated the hard work of all the staff that prepared your event to make it as you planned. We want to restate our gratitude for sharing your comments and for choosing OCT for this special event. We look forward to host your first anniversary... More 

Fort Worth, Texas
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 20, 2012

I took my mom here for a special Mother/Daughter trip for 4 nights and we thoroughly enjoyed the Privilege service which was well worth the extra $$$. We had a wonderful time. The attention we received from the time we checked in until we left the resort after checking out was phenomenal. At check-in I had to address a couple... More 

Was this review helpful? Yes 4
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

We want to restate our gratitude for taking your time to share your opinion with the community, and also for choosing our resort for your vacations. It is gratifying to learn that you found satisfactory our food, facilities and overall our Privilege Services. We will be more than glad to welcome you one more time on the near future. Kind... More 

Polanco, Distrito Federal, Mexico
1 review
5 of 5 stars Reviewed May 19, 2012

I stayed here on my last trip to Mexico...I liked it so much! The view, the night clubs were wonderful, the food, the animation and specially Denisse, she was always making sure we had fun...you really have to visit this place :D

Was this review helpful? Yes
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

Thank you very much for sharing your review .It is very gratifying to know your stay was delightful and that you had a good time at our resort with our entertainment team. We look forward your next visit. Bests, More 

Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2012

Had a great time,all the workers were excellent. Orlando is a bartender at the relax pool was the best worker , very friendly and helpful to us. All the food was good.the resort was very clean. We will be back....can't wait.

Was this review helpful? Yes 1
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

We want to express our gratitude for taking your time to post your review and for the good comments regarding our resort. It is good to know that you appreciated the friendliness and helpfulness of our bar staff. We will be glad to extend your gratitude to our personnel and welcome you one more time at our resort for your... More 

Cleves, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2012

This is the first vacation my wife and i went on since our honeymoon 3 kids and 9 yrs ago. it was also the first time we traveled outside the U.S. . All I can say is that our experience was absolutely amazing. It was a couple trip and we had the time of our lives. The food was great... More 

Was this review helpful? Yes 2
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

We would like to thank you for sharing your comments on this site. It is very pleasant to know that that the kindness, friendliness and professionalism of our entertainment team have not gone unnoticed. Hope to see you again for your next vacations. Warm regards, More 

Dalton, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 17, 2012

We stayed here for our girls trip May 6 - May 11 and were treated like queens!!! We were very pleased with all the service we were shown!! It all started with Jonathan showing us to our fabulous room in the privileged area. The view was breathtaking from our balcony and all over the resort. We especially enjoyed the Fusion... More 

Was this review helpful? Yes 2
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

We want to thank you for choosing our resort as your vacation destination. It is good to learn that you enjoyed our facilities and offer. With reward we learn that the good service and friendliness of staff was the highlight of your trip. We will be glad to host your next vacations at our property. Bests regards, More 

Alexandria, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2012

I came to this resort with a couple friends and had an AMAZING time! The resort is beautiful and all of the staff are so wonderful! They catered to us and anything we needed, they were there. Hector Hernandez was a great activities leader and he has so much energy, you can't help but have fun around him! Didier Lopez... More 

Was this review helpful? Yes 1
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

We are truly thankful for your review. It is very gratifying to know you had a wonderful experience at our resort and that you appreciated the friendliness of our staff. We hope to host your next vacations in the near future. Bests regards, More 

Buffalo Grove, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 17, 2012

Just to give a little background: We're in Mexico about twice a year for all inclusive resorts for past 15 years. Been to a lot of resorts in Riviera Maya, and here are our thoughts: The hotel itself is immaculate, great rooms, great grounds, they seem to take great pride in keeping it super-clean. The design of the lobby is... More 

Was this review helpful? Yes 7
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

We are thankful for taking your time to share your experience and for choosing OCT for your vacations. Gladly we learn that you appreciated the cleanliness and beauty of our facilities, nevertheless we regret that our resort did not fulfilled your expectations and some aspects of your stay were not totally satisfactory. Rest assure that your observations regarding the replacement... More 

CANDIAC
2 reviews
4 of 5 stars Reviewed May 17, 2012

We stayed at this hotel in April and we were a little bit scared after reviewing the comments........So glad we went. The place is absolutely gorgeous, clean, the personnal is fantactic. The rooms were clean. The beach absolutely fantastic. We went there with 2 of our kids 18 and 25 and they had so much fun with the entertainment staff.... More 

Was this review helpful? Yes
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

It is rewarding to read your experience about your last vacations at our resort. With pleasure we learn that you and your family had an enjoyable experience with the members of our entertainment staff and also that you found our performance satisfactory. We look forward for your next trip. Warm regards, More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2012

We were at OCT from May 4-12. I have to say that the hotel itself is absolutely beautiful. The room are very nice minus the bathroom. We were in building 14 on the 4th floor and it was Perfect. When I read all the reviews about the bathroom privacy issue I thought it couldn't be that bad. Well, its not... More 

Was this review helpful? Yes 2
Jose Alejandro G, Manager at Ocean Coral & Turquesa, responded to this review

We want to thank you for posting your experience at this site. Gladly we learn that you and your family had an enjoyable stay, although the beach was not of your total satisfaction. Regarding this matter we like to inform that the accumulation of seaweed at our beach is a consequence of our geographical location, as the second world’s biggest... More 

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