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Ocean Coral & Turquesa

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S.S. 12, Mza 15, Lote 1-02 | 103 Predio María Irene, Puerto Morelos 77511, Mexico
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Ocean Coral & Turquesa
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7,616 Reviews from our TripAdvisor Community

Traveler rating
    3,903
    2,197
    914
    362
    240
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2,645
2,625
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Ocean Coral & Turquesa
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The food was excellent, the staff in those restaurants was awesome!!! The beach was a great disappointment!!! I don't think I'll ever return there. I wanted the blue caribean ocean like last year. Alex at the guest services was rude not willing to help guests. Judith at Setai was great, super friendly and friendly.

Was this review helpful? Yes 2
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We came with a family that consisted of a teenager and a younger child. Upon arrival the look of the resort was amazing, but then it went downhill. We requested an ocean view room which we did receive but that was the only good part of the room. Beware the bathroom doesn't have a privacy door, rather a see through... More 

Was this review helpful? Yes 4
Metamora, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pros: The spa!! Wonderful place to relax. Our 80 minute massage was to die for, I have never fallen asleep while getting a massage but I did when Yessica gave me my massage!! Before our massage we used the hydro pool, steam room and sauna. Marianna did an excellent job of describing how our time could be spent at the... More 

Was this review helpful? Yes
Tullahoma, Tennessee
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My adult daughters and I went for a getaway, and we loved it! The hotel staff is helpful and courteous, and the rooms are very roomy and clean. The food was way too good! We especially enjoyed the Mexican restaurant and ate there twice. It was a wonderful experience, and we will definitely return.

Was this review helpful? Yes 1
Westfield, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The property is beautiful and well kept. The staff was helpful and respectful. The pools were awesome. There were 4 pools. One for the kiddies, one for family entertainment , one for the party goers and one for those who like it quiet. The food was great. I loved all the places I ate and the buffets had lots to... More 

Was this review helpful? Yes 1
Maldon, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our 2 week vacation was exceptionally good at the hotel especially the friendliness of all of the staff. Our room was excellent and perfectly cleaned each day. The speciality restaurants especially the Japanese excelled themselves with quality and service. Would like to commend Trish who ran our favourite snack food of Crepes and 'Angel' from the Entertainment team. Always there... More 

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Stirling, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Travelled here for a weeks chill out holiday at the end of June. First impressions were good until we got into our rooms. The rooms were kind of musty smelling, however the staff soon put this right by putting dehumidifier sin the rooms. The beach here was full of sea weed and the water was not very clean, this was... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amin and Sugar made the resort! If it weren't for them I don't think my kids would have enjoyed it. Amin took the extra time each day to hang out with my boys. He played volleyball, played pool and really spent quality time with them. He followed through with all of his promises unlike a few of the other entertainers... More 

Was this review helpful? Yes
Hudsonville, Michigan
4 of 5 stars Reviewed 4 days ago NEW

The property is beautiful and well maintained. The staff is very friendly and have a positive attitude. The bar and wait staff is way under staffed. You have to wait a long time for a waiter or waitress and wait a long time at the bar, only one bartender for each bar. The beach was full of coral. Couldn't swim... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is our 7th trip to the Cancun/Riviera Maya, so I am basing my review in comparison to the other All Inclusive resorts we visited. My family of 4 including our 2 teenage daughters stayed at Ocean Coral for a week. I found this resort a bit lacking in activities for kids their age. Most of the activities were geared... More 

Was this review helpful? Yes
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