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Secrets Silversands Riviera Cancun

4.5 of 5 Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Secrets Silversands Riviera Cancun
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Secrets Silversands Riviera Cancun
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5,607 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, IL
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent 6 days / 5 nights at SS this past week. This resort is in a great location when it comes to distance from Cancun, The Airport & Puerto Morelos. We landed, got through immigration and were at the resort in less than an hour. This was mine and hers 5+ time at all-inclusives in general. Check In was very... More 

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

From the moment we arrived at the resort, we were welcomed by friendly staff! The service throughout our entire trip was superb! There were many food choices and we never had a bad meal while we were there. We were very impressed with the resort rooms... We had a junior suite and it was great! Going into the trip, we... More 

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Sturgeon Bay, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here seven days for my nephews wedding. The setting is beautiful. Service outstanding. Food and drinks B to A+. Very relaxing (good spa, pools and beach). Yet nightly entertainment. I would like better lighting in the rooms. Building 6 is near the water treatment building and we often smelled sewer like smells. Other than that this property and staff... More 

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Bangor, Maine, United States
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I and two of our friends visited Secrets Silversands last May (2014) for 9 days. The arrival and check-in process was a bit much as ALL you want to do is get to your room and the beautiful pools and they assign a staff member to give you the hard sell on visiting another Silversands just 20... More 

Was this review helpful? Yes 4
Chorley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is on the seafront with a large sandy beach. There are lots of pools, the infinity pool is quiet but cold and the main pool has a swim up bar. The service is amazing and the food is tasty with a great selection. Many weddings took place whilst i was there but this venue is not ideal if... More 

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Evanston
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I wanted to do something fun for my 50th birthday, which happened to fall on Thanksgiving this year (2014) At first I was thinking Hawaii, because after all, it is Hawaii 5-0! (get it?) but my wife and I found a great deal with Apple Vacations that included round trip airfare, transfers to and from the hotel, and back to... More 

Was this review helpful? Yes 5
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed from 29 Nov to 10 Dec. All the restaurants were very clean, waiters quite attentive - they do like to be tipped. Our room was excellent, a swim up suite. Room service was brilliant. Our anniversary was announced in the daily newsletter and we had a banner on the door, rose petals on the bed and champagne on ice... More 

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Kamloops, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

First off, I will say we spent a week prior at the Now jade for our wedding so it gave us a real good comparison of two hotels in the same area.Secrets didn't even come close to the Now Jade in comparison. We wished we stayed there for the two weeks and didn't spend the large amount to move to... More 

Was this review helpful? Yes 4
shelby twp
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed there last week toilet got jammed up almost everyday I tipped most people did not and it seems that at times I got worst service even when they new I tipped go figure that out pool and chairs need updating seat cushions in world cafe very dirtyalways ask for top shelf lliquor or you will get the cheap stuff... More 

Was this review helpful? Yes 5
Toronto
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed for the first week in December. We loved the resort and absolutely return. We were both really happy with the choice of food and restaurants, our favorite was the Mediterranean (Ratatouille). The daily breakfast buffet was great, with a huge selection to choose from. The resort itself is very clean, the staff do a great... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(84)
  • Entertainment staff(55)
  • Very nice(33)
  • Very good(31)
  • Ocean views(31)
  • Top shelf(28)
  • Other resorts(27)
  • El Patio(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 433
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Family Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos

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