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Secrets Silversands Riviera Cancun

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Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Secrets Silversands Riviera Cancun
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6,882 Reviews from our TripAdvisor Community

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Traveler rating
    4,894
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South America
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Good hotel. Cozy, good service, nice pools, AMAZING rooms and good entertainment options. Highly recommended to couples. The drinks are nothing special and the restaurants are beautiful, but the food doesnt tastes just OK, I was waiting for much more for a 3 diamond hotel. Just the breakfast, this one, wonderful.

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Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Just returned yesterday from a 7-day stay. We were treated like a King and Queen. The staff were excellent, always happy and never expected a tip, but we always tipped due to the outstanding service of everyone there. From the time we walked into the lobby until check out, we were treated with outstanding service. Our room was absolutely beautiful,... More 

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Springfield, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW

For those of you who have not been to this resort this may not be all that helpful of a review because I will spend the majority of this time to acknowledge and express may gratitude to the individuals who made our trip so exceptional. I can summarize for you- This is our 7TH TIME returning to THIS RESORT. We... More 

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Highland
1 review
3 of 5 stars Reviewed yesterday NEW

Just returned from six days at Silversands. The weather was perfect! The food was amazing! My husband is a chef and was totally blown away. If you are looking for a beach, this is not the hotel for you. We were very disappointed that there was virtually no beach. We upgraded our room and after a disaster in our first... More 

Review collected in partnership with this hotel

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Belleville, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at Secrets Silversands as part of a group getaway with friends from July 26-August 2. Upon arrival, we were immediately greeted with a smile and big welcome from Omar, given a nice cool towel to wipe the travel grime away, and a glass of sparkling wine. We were sent to check in, which was a breeze, and were... More 

Was this review helpful? Yes 4
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I were looking for a care free short vacation. A trip where most everything was taken care of. We found it in SECRETS RIVIERA CANCUN. The property is lush and beautiful. The rooms are spacious and well appointed. All liquor is top shelf and included , wine and top shelf champagne can be purchased, but the provided... More 

Review collected in partnership with this hotel

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have been to Mexico 5 times. My family and I have stayed mostly in Riviera Maya. This hotel is closer to Cancun. It is very Modern and Clean. It doesn't feel like you are in Mexico. However, service is great, far greater than other Hotels I have stayed at. This hotel is more for honeymoon, and couples even though... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The food was great. The service was amazing as with all Secrets resorts. The beach was a big let down since you really cannot go in the water without digging through seaweed. We are looking forward to trying all of the secrets resorts!

Was this review helpful? Yes 1
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything was amazing. The first person to greet us was Israel. He was very professional as he showed us around the resort and got us all checked in. The entire staff was "excellante" the food was well done and the Catamaran experience was well worth it!

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Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

Traveled with a group of 6 July 19-26 and had a blast. We were greeted with champagne and cold towel. We had to wait until 3 to check in so we enjoyed the buffet while we waited. Food is amazing here. Friendliest staff at the buffet including Rennan and Gener. We had 3 junior suite swim ups. The rooms were... More 

Was this review helpful? Yes 3
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