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All 23 Puerto Morelos hotels

Secrets Silversands Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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88%
Ranked #2 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed yesterday
andy c London, United Kingdom
  • Reviews (4,781)
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  • Room tips (1,472)
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4,781 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,472)
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English first
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Me and my partner stayed at the secrets silversands for 10days in the month of July and found very few faults with the vacation. We arrived after a ten hour flight from gatwick in England and were greeted with a smile, a glass of champagne and a cold towel. We waited around 20 minutes in the lounge area to be... More

Was this review helpful? Yes 2
Prior Lake, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed yesterday NEW

I stayed here for a work function, so perhaps my experience would have been better if I had been here for fun. There were bugs in the bathroom, my jacuzzi didn't work, and the curtains were dirty. The room service food was AWFUL. I ordered a club sandwich that to this day still makes me nauseous just thinking about it.... More

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Kildare, Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

We travelled for 10 nights to Secrets Silversands for our honeymoon. From start to finish it was amazing and we had such a relaxing time which was our main aim. I’d recommend arranging pick up from the airport which we did and when we arrived in the hotel we were pampered from when we came to the door. Staff were... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I visited Secrets Silversands from July 2-July 8 to celebrate my 30th birthday. We stayed in the hotel zone in December, so we knew we wanted something a little different on this trip. We did a lot of research about where to stay. We knew we wanted an adults only resort that also had a lot of... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is amazing.I loved the infinity pool! The staff was so much fun and really made our stay even better. Gorgeous rooms in immaculate condition. Everything about our stay was wonderful. You must try this resort. You will not be disappointed

Was this review helpful? Yes 1
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Lisa M, Thank you for your review on TripAdvisor, we are glad to read you had a wonderful stay and also proud of our facilities. We hope to see you again in a near future to enjoy one more time the Secrets Silversands experience. Best wishes, Aldo Delgado Betancourt Social Media Coordinator & E-Concierge info.sesrc@secretsresorts.com More

Dallas, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Overall experience in every aspect was amazing! !! Especially the service, staff waited on us hand and foot, super nice all the time...The food was amazing for an All - inclusive resort...Resort was very clean, rooms very nice and clean, entertainment was awesome, even if you just going to relax and unwind this resort has it all for you and... More

Was this review helpful? Yes 2
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear TDMSMITTY, Thank you for posting such a great comment on TripAdvisor. We are proud to provide excellent experiences. We will be waiting in you home away from home. Best wishes, Aldo Delgado Betancourt Social Media Coordinator & E-Concierge info.sesrc@secretsresorts.com More

Wrightsville Beach, North Carolina
Top Contributor
89 reviews 89 reviews
33 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Loved it here. Went here over new years. The pool and free drinks were incredible. Buffet and the hibachi were my favorites for restaurants. Overall the food was the only disappointing thing,  just rather bland in general but considering they have to feed all types of people the same food, I can see why. Had a few live performances and... More

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Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear verdegallardo, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We are glad to read that you have enjoyed our staff’s service and our pool facilities. We are also delighted to know that you have... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Upon driving to Secrets Silversands the entrance wasn't appealing. My husband said what have I got him into. We pull up to the main entrance after getting cleared from the second gate and it was absolutely beautiful. Suhid was waiting for us with champagne. He grab our luggage and gave us a tour on the way to the preferred club.... More

Was this review helpful? Yes 1
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear senkia22carter, We truly appreciate the time that you have invested on writing your first overview of Secrets Silversands. It is great to read that your first time was excellent, the first impression is very important to us as you experienced. Besides that, it is also very important to us your entire holiday. You will enjoy many things like our... More

Wilmslow, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

This trip to Cancun was the best. The attendants are all first class. They made very effort to make the holiday special. They made it very personal. The entertainment was first class, from yoga, Spanish lessons, beach volleyball, water volleyball, football, latin dancing etc.

Review collected in partnership with this hotel

Was this review helpful? Yes
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Dilraj S, Many thanks for your comment on TripAdvisor. We are truly glad to read that we have your trust and your likeness, it is our pleasure to be your host in your home away from home. We hope to see you again in not a distant future. Best wishes, Aldo Delgado Betancourt Social Media Coordinator & E-Concierge info.sesrc@secretsresorts.com More

Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We couldn't decided between hotels for our two week honeymoon so we decided to split the trip into two resorts. We choose this hotel for the first week based on all the good reviews. We honestly can not believe how highly rated it is, but maybe this hotel just wasn't for us. I am sure it would appeal to others.... More

Was this review helpful? Yes 2
Aldo D, info.sesrc@secretsresorts.com at Secrets Silversands Riviera Cancun, responded to this review

Dear Clare C, Thank you for taking the time to write a review about your stay in our resort. Cancun could be a little hot, most of the people that traveled here could tell you that. Which is why is very important for us to maintain our a/c functioning. If you leave your balcony door open, the humidity of the... More

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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(84)
  • Entertainment staff(55)
  • Very nice(33)
  • Ocean views(31)
  • Very good(31)
  • Top shelf(28)
  • El Patio(27)
  • Other resorts(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Puerto Morelos #1 Family Hotel in Puerto Morelos #2 Spa Hotel in Puerto Morelos #2 Top resorts Hotel in Puerto Morelos #2 Luxury Hotel in Puerto Morelos #2 Romantic Hotel in Puerto Morelos #2 On the Beach Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 
Number of rooms
433

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