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Secrets Silversands Riviera Cancun

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Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Secrets Silversands Riviera Cancun
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Secrets Silversands Riviera Cancun
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6,410 reviews from our community

Traveler rating
    4,517
    1,284
    382
    148
    79
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313
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St Charles
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment I walked through the doors of the hotel the service was GREAT! I love the "Welcome home" saying that evryone uses. I would recommend this location to anyone wanting: Great food Great entertainment Amazing views Helpful staff Great vacation

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Logan, Utah
2 reviews
5 of 5 stars Reviewed yesterday NEW

The resort was amazing and the staff was very friendly and helpful about any and all services and activities. The food was outstanding and the drinks were delicious. I am planning on going back next year for sure!

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Carmel, Indiana
1 review
5 of 5 stars Reviewed yesterday NEW

Outstanding Experience…..! Just returned (May14th, 2015) from and outstanding vacation experience at Secrets Silversands…. I wanted have an adult family vacation that was all inclusive. We reached out to Nanda van Zwam at Beach Bum Vacations… She was outstanding and so was the Secrets Sliversands... We had a quick trip from the airport to the resort. The Silversands property was... More 

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Browns Mills, New Jersey
1 review
4 of 5 stars Reviewed yesterday NEW

Resort was beautiful and better than expected. The beach however wasn't good. The water was murky and full of dead seaweed. Nothing like the pictures. Luckily the pools were very nice. If not for the beach it would have been perfect.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Big thanks to Josh and Jessica at the front desk for taking care of me and my friends. Everyone here is so friendly and always willing to help. The property is pristine. This is a great vacation for friends and couples!

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england
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from 12 days at this hotel OMG please don't read too much into the negative comments this hotel is AMAZING ....We had a long flight from UK (fly Virgin they're amazing too) and was greeted with champagne at the lobby our room was stunning with a turn down service each night which we found out was... More 

Was this review helpful? Yes 2
Sarnia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife & I went "home" to Secrets Silversands for my birthday in early May, 2015. It was our eighth visit, & it was one of the best vacations & birthdays that I have ever had! Stepping out of the Amstar transfer, we were greeted by Willians, the bellboy who always remembers us from all the other trips. With an... More 

Was this review helpful? Yes 5
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have been to many resorts and this has the best service we have ever had. We didn't make it to all of the restaurants but the ones we did had great food and great service. We are already planning our trip next year to come back The food and service was top notch.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Secrets Silversands for our 1st Wedding Anniversary in early May and as expected the staff an service were amazing. We have been spoilt by Secrets now our two trips to Mexico and I don't think I would ever even try another hotel chain. Luxury and pampering all the way, really good selection of restaurants, (we liked... More 

Was this review helpful? Yes 1
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

the staff is absolutely wonderful. the first and last person we encountered was ROCHA, thank you Rocha,you were so accommodating. To all the concierge staff Gueselle and the many others who helped me when I misplaced my passport at the airport. A big thank you to Wilians with my luggage and lastly to Gibran...pool and entertainment staff we did have... More 

Was this review helpful? Yes 1
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