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Secrets Silversands Riviera Cancun

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Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Secrets Silversands Riviera Cancun
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Secrets Silversands Riviera Cancun
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6,271 reviews from our community

Traveler rating
    4,408
    1,262
    376
    146
    79
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302
4,635
85
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brookhaven, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I went here to celebrate our 20th wedding anniversary and they did not disappoint. The staff was phenomenal. Didn't meet an unfriendly staff member all week. Victoria the Somalia set up a very memorable dinner in the wine cellar that went beyond our expectations. Our room had the most spectacular view of the ocean and pool. Resort... More 

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Toronto, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

This was a much anticipated vacation with a friend I have known for 40 years. We chose this resort because she had stayed there with her husband a few years ago and I had stayed at the Secrets in Puerto Vallarta - we expected the Secrets level of quality. We arrived on the afternoon of April 18th and were told... More 

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Hartford, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Three couples all having just moved or moving into 50’s. Think we would all agree one of the best times we have all had. Check-in Drama – Only real negative was we ran into oversold situation for our room class when we got there. Part of it was somewhat self inflicted in with three couples we were requesting and forcing... More 

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Prairie Village, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

We had our employee incentive trip here. It was an opportunity for us to thank our staff for their hard work and dedication. We'd been to another Secrets so we had a pretty good idea that the service would be outstanding...but this trip was more than we could have hoped for. Miguel, Cece and so many others made this trip... More 

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Nashville, Tennessee
Top Contributor
86 reviews 86 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here last fall and enjoyed it so much that we decided to come back this spring. It's fun to experience different resorts (our normal preference), but it was also nice to go to a familiar resort where you know your way around, know the restaurants, the activities, etc. The property is modern and well cared for. We had... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay was from April 2nd to April 9th. I'm not sure where to begin my praises of how phenomenal our experience was. My wife and I generally like to experience different places to those we've travelled to previously. This practice may stop, as we haven't experienced anything that rivals this resort, and don't expect to find much better out... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

When my wife and I first arrived, they told us that they had overbooked the type of room that we had requested (like a lot of reviews I saw on this site). However, there was no "shell game". Margarita simply told us that they would rather upgrade us from an Ocean Front Junior Suite to a Honeymoon Suite, free of... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Food: Plentiful and perfectly portioned so that there is minimal waste and so that your waist stay minimize too. Japanes sushi was very good. Hibachi is more show than flavor. Paella was delicious and grilled octopus melted in your mouth. Italian restaurant was excellent. Rooms: get top floor so that it's quiet and use the stairs since food is so... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

One of our friends recommended this location versus another competitor based on price, amenities and reviews and while some of the reviews were not as high we decided to take a chance, with little to no expectations and have our group's 50th Birthday celebration here. Once we entered the resorts compound (you feel protected and secluded) which was a short... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The trip was great! The service was wonderful! Staff very friendly and made you feel at home. I would defiantly be back!! Love the Secret Resort! I will always travel with AMResorts! They are the best!!

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Main pool(84)
  • Room service(76)
  • Entertainment staff(52)
  • Very nice(33)
  • Top shelf(28)
  • Very good(27)
  • Ocean views(26)
  • Other resorts(26)
  • El Patio(25)
  • Great time(22)
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Beach (5)
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Infinity Pool (5)
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Junior Suite Ocean View (22)
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Junior Suite Swim-out (25)
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Presidential Suite (36)
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The Hotel (24)

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