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Secrets Silversands Riviera Cancun

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Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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7,011 Reviews from our TripAdvisor Community

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Traveler rating
    4,995
    1,391
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364
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,194)
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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  • All months
    (7011)
  • Mar-May only
    (1964)
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    (1928)
  • Sep-Nov only
    (1522)
  • Dec-Feb only
    (1597)
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Humansville, Missouri
1 review
5 of 5 stars Reviewed today NEW

This resort is great. A small resort so you can walk to all activities and restaurants. Service is outstanding. Our second visit to this resort. The restaurants were great. Lots of entertainment to choose from. Tried room service and it was fast and still hot.

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Castellar del Valles, Spain
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed today NEW

From arriving till departing all was good. All of the staff, reception, shops, restaurant staff, bar staff, cleaners, all are friendly and helpful. We had a couple of small problems with the room, and these were dealt with quickly and efficiently. The quality of the food is great and the choices also. The shows are diverse, entertaining and professional. The... More 

Was this review helpful? Yes 1
Bedfordshire, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

Superb hotel excellent location service second to none Great choice of food, all drinks included not just local spirits but even Grey Goose vodka available all day if that is your choice. Cocktails are lovely and are even served to you on the beach if you don't want to move! The staff are fantastic nothing is too much trouble and... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent all inclusive resort 8 different restaurants staff cater for every need spa is wonderful you can ask for anything and it happens drinks are all included with brand names this is an adult only resort lots of activities and entertainment jacuzzi in every room 24 hour room service weather .... Very very hot and humid all meals are included... More 

Was this review helpful? Yes 1
Chelmsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Firstly I'm going to apologies this maybe a long review, but it’s well deserved! I visit Secrets Silversands for our Honeymoon, we stayed for 10 nights and I cannot praise it enough. On arrival we were greeted with a glass of Champagne, a seamless check in followed by being shown to our room by the bell boy Omar, who was... More 

Was this review helpful? Yes 4
Philadelphia, Pennsylvania, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

First let me say that I hardly ever have much to complain about about nor would I ever write a negative review, but after this experience I felt compelled to write one. I do a group trip every year and because I love AM Resorts level of professionalism I always use one of their properties. I have stayed at different... More 

Was this review helpful? Yes 1
Bronx, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service was top notch. Everyone is friendly and very helpful. All of the staff memebers was extreemly professional. Anything I wanted was provided by asking. A special dish was offered to me and my daughter many times. My room was one of the swimouts and such a beautiful view of the pool and the back of the Spa- which... More 

Was this review helpful? Yes 2
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Honestly what a great stay. This hotel is designed for couples so please keep that in mind! I went with my lady and just a fantastic stay! Where to start... The place is amazing the rooms big and comfortable with a jacuzzi dead smack in the middle. The facilities are very nice with great pools and super nice beach area... More 

Was this review helpful? Yes 1
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a destination wedding at this absolutely incredible resort. Our entire stay was fantastic. we had zero complains. the food was excellent. they have life music, lots of entertainment, lounges, bars, pools, yoga, phenomenal spa and much much more. the resort was super clean and absolutely gorgeous. the entire stuff is very helpful and friendly. I loved every second... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed at Secrets Silversands from the 13th- 20th. We have been in Mexico numerous times but this was our first time in this hotel. I have to say that our experience was incredible and the employees we had the privilege to meet made it unforgettable! I really hope that management recognized them, they were always there... More 

Was this review helpful? Yes 1
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