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All 23 Puerto Morelos hotels

Secrets Silversands Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Ranked #2 of 23 hotels in Puerto Morelos
A recent review
3 of 5 stars reviewed today
Amber S Houston, Texas
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4,833 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,496)
Date | Rating
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English first
Houston, Texas
1 review
3 of 5 stars Reviewed today NEW

**Disclaimer - this is a VERY detailed review so unless you want details, skip this review!** My husband and I decided on this as our honeymoon spot. We booked for 7 nights back in December. We were here from July 14-21st and stayed in a junior swim up preferred suite. Here are the details of our experiences: AIRPORT PICK UP:... More

Was this review helpful? Yes
vancouver
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

Secrets Silversands is a very nice resort. We were there for a quick 6 night stay. The location is just a little bit north of Puerto Morelos. There is a turn off from the main road and then it is about 2 miles down a remote desolate road to the resort. The resort from the approach is not very attractive... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Everything perfect . Only thing was water at the beach very rocky pack some sandals to wear in water. Recommend snorkeling outings.had an awesome view of ocean coul see cruise ships from time to time the food was excellent.

Was this review helpful? Yes 3
London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Just had a wonderful 2 week stay at Secrets Silversands with my husband and daughter. The food was marvellous, the grounds were beautiful and very well kept, and the pools were lovely. But one of the best things about the hotel was the staff. Everybody, from managers to the maintenance staff were so friendly and helpful. Special mentions go to... More

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed yesterday NEW

We visited Secrets Silversands from July 12-19. We traveled as a married couple for our anniversary. The resort and overall vacation was outstanding, but there were a few things that could have been better. Upon checkin, we were not greeted with warm towel and champagne like other reviewers. We got out of the shuttle, had our bags tagged, and were... More

Was this review helpful? Yes 3
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 4th trip to SS in the last 2 years. We can now officially call it SS. ;-) As many have you have already read, you are greeted at the door with a glass of Champagne and a cool towel, how refreshing. When we arrived we were again greeted by Omar who remembered us from our previous trips.... More

Was this review helpful? Yes 6
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The resort was beautiful. It runs like clockwork and is incredibly clean. You feel like a king/queen. The service is incredible from the waiters, to the cook staff, to the cleaning ladies, the groundskeepers etc. We had the couple's massage which was excellent and you could use the spa amenities all day which was fantastic and well worth the money.... More

Was this review helpful? Yes 4
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear bmr8503, We would like to thank you for choosing our resort as your host on your recent honeymoon gateway to Secrets Silversands. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that... More

Lakewood, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at Secrets Silversands Riviera from July 12- 19. the staff made us feel like a king and Queen,We love it and we feel that the staff are wonderful and they work hard to make sure we having the best time of our life. thank you Angy was our favorite waiter at the pool, She always... More

Was this review helpful? Yes 3
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Nabil M, We appreciate the time that you have invested on writing an overview of your stay with us. And also we want to thank you for your comments of our service, especially from the food and beverage staff. Our team looks forward to host you in a not too distant future. Best wishes, Aldo Delgado Betancourt Social Media... More

Canandaigua, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we went there for our honeymoon. we were worried about not knowing any Spanish and that is not an issue everyone there knows enough English that we could get what we wanted. one of the biggest complaints we saw on here was the check in process. do not worry about it at all we arrived before the posted check in... More

Was this review helpful? Yes 4
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear sean m, Thank you for sharing your experience through this mean. We would like to thank you for your feedback of our food and facilities. Clearly our strong is our concept Unlimited Luxury®; with this you can feel sure that you are going to have the most wonderful time with the best food. We truly hope you can give... More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a lovely resort, spotless clean and great staff. The food was delicious with a fantastic selection! It is great value and I would definitely return. Watch out for Mosquitos, seems to be a lot with the surrounding marsh land. Only a few small criticisms... The hotel location is a bit far out. It's a perfect spot if you... More

Was this review helpful? Yes 4
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Carol T, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we... More

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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(84)
  • Entertainment staff(55)
  • Very nice(33)
  • Ocean views(31)
  • Very good(31)
  • Top shelf(28)
  • El Patio(27)
  • Other resorts(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Puerto Morelos #1 Business Hotel in Puerto Morelos #2 Spa Hotel in Puerto Morelos #2 On the Beach Hotel in Puerto Morelos #2 Luxury Hotel in Puerto Morelos #2 Top resorts Hotel in Puerto Morelos #2 Romantic Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 
Number of rooms
433

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