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All 23 Puerto Morelos hotels

Secrets Silversands Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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88%
Ranked #2 of 23 hotels in Puerto Morelos
A recent review
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4,878 people have reviewed this hotel

Traveler rating
    3,324
    1,010
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221
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,518)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We are currently staying at the Secret Silversands (room 2415 with ocean view) and we love everything about it! I always told my boyfriend that I would never bother going on vacation in an all-inclusive hotel - I am more into planning a trip to Europe than stay in a hotel where I don't see the 'real' country. I changed... More

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Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed yesterday NEW

If you can somehow get by without having to talk/deal with the front desk you will have a good time. Everything here is adequate, nothing that will wow you. The entertainment crew is very active and friendly as is the restaurant/service staff.

Was this review helpful? Yes 1
Dundee, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Having been travelling for the best part of twenty four hours, we were delighted to reach our hotel to find that it looked exactly as it had been described in the travel literature. We were asked if we would like to pay for an upgrade to a different location within the hotel but said we would rather wait to actually... More

Was this review helpful? Yes 2
Wappingers Falls
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My new wife and I stayed at Secrets Silversands for our Honeymoon and were extremely pleased with the welcome we received. As a same sex couple you don't always know how you are going to be received but we were pleasantly treated like any other couple. Fahdir Rubr the preferred club manager upgraded our room to the honeymoon sweet when... More

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Southend-on-Sea, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and i stayed at the hotel from 14-28 July and had a perfect holiday. The rooms are good , the food and drink are good and the complex itself is very good. You have the choice of a noisy active pool (watersports and games etc), several more peaceful side pools or a beautiful beach. But what really made... More

Was this review helpful? Yes 1
Las Vegas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Single guy on a trip with 7 friends 2 couples and 2 other singles. 6 night stay. Stayed in the swim out suite which was awesome. Plenty of food and drinks all day long. 24 hour room service was great as well. There was never a time that I did not have a drink in my hand. The weather was... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Krzysztof O, Thank you for posting your review on Trip Advisor following your recent gateway to the Mexican Caribbean. Your kind comments with regards to the room, entertainment, bars and restaurant experience are greatly appreciated and it was indeed our pleasure to have you as our guest here in Secrets Silversands. We always strive hard to deliver the best... More

West Shokan, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This was my first time to Mexico! Food was great, perfect weather, friendly people!! I loved the Infiniti pool! Perfect touch! The hot tub was great!! I loved the hammocks outside the rooms! I would completely recommend this resort!!! I was 24 when I went here!! It is worth the money!!!!

Was this review helpful? Yes 1
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Tiffany A, It was a pleasure to host you in your gateway at Secrets Silversands. Thank you for your gracious comments towards our resort. We truly hope to see you on paradise soon. Best wishes, Aldo Delgado Betancourt Social Media Coordinator & E-Concierge info.sesrc@secretsresorts.com More

1 review
5 of 5 stars Reviewed 2 days ago NEW

We couldn't have asked for a better resort to spend our honeymoon. The layout of the resort was great and absolutely beautiful. Ocean Front was amazing. Very friendly staff served us 24/7. The spa was great as well! Would definitely spend another week there again!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Chris B, Thank you for your comment on TripAdvisor. We are definitely glad to read that you enjoyed your stay. We take very serious your holiday and we are proud that you receive the best one. We truly hope to see you on paradise soon. Best wishes, Aldo Delgado Betancourt Social Media Coordinator & E-Concierge info.sesrc@secretsresorts.com More

Indiana
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is beautiful, but what gives it more value are its employees. When we arrived to the hotel the employees greeted us with a wet towel and a glass of sparkling wine. We waited about 10 minutes and later we were invited to go to the front desk to check in, which was a horrible experience it was the... More

Was this review helpful? Yes 4
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Iliana C, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. For us, the first impression if very important, we regret you felt that way at your check-in. We will share the comments with the front desk staff to avoid any... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A group of about 30 of us stayed at Silversands this week for a wedding. It was a blast! The food, drinks, and service were fantastic, but what made it for me was the entertainment. Though relaxing by the beach or in the pool made up most of our trip, if we were in the mood to do something more... More

Was this review helpful? Yes 2
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear K2DesertDiver, We appreciate the time that you have invested on writing an overview of your stay with us. Having stayed with us on your vacation trip to the Riviera Cancun, we are delighted to know that you had enjoyed your overall stay with us at the Secrets Silversands and were pleased with the service of our team and facilities... More

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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(84)
  • Entertainment staff(55)
  • Very nice(33)
  • Ocean views(31)
  • Very good(31)
  • Top shelf(28)
  • El Patio(27)
  • Other resorts(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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Beach (5)
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Infinity Pool (5)
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Junior Suite Garden View (21)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Puerto Morelos #1 Business Hotel in Puerto Morelos #2 Top resorts Hotel in Puerto Morelos #2 Luxury Hotel in Puerto Morelos #2 Spa Hotel in Puerto Morelos #2 Romantic Hotel in Puerto Morelos #2 On the Beach Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 
Number of rooms
433

Questions & Answers

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2 questions

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