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Secrets Silversands Riviera Cancun

4.5 of 5 Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Secrets Silversands Riviera Cancun
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Secrets Silversands Riviera Cancun
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5,779 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We visited secrets silversands jan 4-10. From the moment we entered, we were treated like we mattered! All employees acknowledged us and made us feel important. We enjoyed the welcome champagne and towel as well as sitting down to check in at a nice table and not a standing in line/waiting game check in. I loved the decor and modern... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from week jan 17 till 24 celebrating my 50th. Everthing was wonderful. Room was gorgeous stayed in building 4 the 4th floor junior suite ocean view. Staff was amazing so friendly and happy. Pools were clean and beautiful. Did not have one bad meal all were equally delicious. I recommend French and two outside restaurants. Entertainment was very... More 

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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

We came here on our honeymoon, I'm actually still here as i write this review, This is the best place we have ever been and we have been on 5 Continents, numerous hotels and resorts even the Ritz Carlton in some places but this by far outweighs them by miles, we were welcomed with opened arms from start to finish.... More 

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Oakville, Canada
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at Secrets Silversands week of January 18/15 with another couple. Transfer to and from the hotel and check in excellent. Rooms spacious,modern, clean and comfortable. There were several a la carte restaurants all fabulous. No reservations required, no line ups, great food, presentation and service second to none. There are several pools, one main heated pool where there... More 

Was this review helpful? Yes 2
Vancouver, Canada
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We visited Silversands in early January on our 'babymoon'. The property is amazing, beautiful views of the water and the rooms are very large and spacious. The food was wonderful throughout the week and every restaurant had something different to offer. The Mexican restaurant - El Patio - was our favourite. We actually went there twice, the second time just... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

Just returned from Secrets Silversands, our third stay at this resort. I cannot say enough good things about this resort, so friendly and accommodating, wonderful pool, excellent restaurants and my compliments to Omar and Jose ( Bellman). So helpful and kind.

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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

loved our time here, amazing place, great food, great choice and great staff will definitely return one day soon cannot think of one thing to complain about at all the place is terrific! book in advance if you can as we got a bargain compared to the price some people paid!

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Dallas, Texas
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We went to Secrets Silversands as a retreat in April, and felt very crowded. I can't even imagine going in the summer. We paid the extra to have a pool entry, beach front room and the suite was fabulous! But it is not pool entry or beach front. It is close to the pool, but in other resorts pool entry... More 

Was this review helpful? Yes 2
Marina R, E-concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear MelissaKS22, Thank you for your time and honest review. As professionals in the service industry we take every experience as a contribution to our continual improvement process and while we would have loved to receive your comments earlier in order to address your comments more accurately, we still value them and would take them into consideration. Once again, we... More 

Senior Contributor
34 reviews 34 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You'll hear the phrase My Pleasure often during your visit. Excellent staff and excellent service. Constantly checking whether you need one more cocktail. Everything has been covered by other reviewers - so stop reading and get booking !

Was this review helpful? Yes 2
Marina R, E-concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Romeshopper, There are not enough words to than an advance TA reviewer for such nice remarks. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a new wonderful and memorable experience. Kind regards, Marina Rojas E-concierge More 

McMurray, Pennsylvania
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from celebrating my 50th birthday absolutely amazing experience greeted with champagne and a cold towel for my face. Checkin fast and easy got to room that was gorgeous!!! The entire place sooo clean and beautiful. The people that work there are some of the nicest and friendliest I have ever met at a resort. The food was phenomenal!!!... More 

Was this review helpful? Yes 4
Marina R, E-concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Stacey W, Once again congratulation on the big celebration! It is always a pleasure to welcome our valuable guests during special occasions of their lives and even a bigger honor to learn that they left with such a nice impression of our resort. We would love to host you again and keep adding great recollections together! Kind regards, Marina... More 

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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(84)
  • Entertainment staff(55)
  • Very nice(33)
  • Very good(31)
  • Ocean views(31)
  • Top shelf(28)
  • El Patio(27)
  • Other resorts(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos

6,082 photos of this hotel

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All traveler photos (5850)
Pool/beach area (1369)
Hotel & grounds (1156)
Bathroom (98)
Room/suite (893)
Dining (624)
View from room (249)
Family/play areas (32)
Business center/function rooms (16)
Videos (9)
Other (1404)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (196)
Amenities (5)
Beach (5)
Infinity Pool (5)
Junior Suite Garden View (21)
Junior Suite Ocean View (22)
Junior Suite Swim-out (25)
Pool (11)
Presidential Suite (36)
Restaurants and Bars (42)
The Hotel (24)

Management photos: Courtesy of the property manager

All management photos (36)
Hotel & grounds (1)
Pool/beach area (6)
Dining (6)
Room/suite (7)
Family/play areas (4)
Bathroom (3)
Business center/function rooms (1)
Other (8)
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