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All 23 Puerto Morelos hotels

Secrets Silversands Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Ranked #2 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed yesterday
rfdnurse Rockford, Illinois
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5,062 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,588)
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English first
Rockford, Illinois
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

We traveled with a large group from the frigid north. it was absolutely an oasis in the middle of winter (January). Service was exceptional by Pablo for the poolside drinks. My husband forgot to pack his dress pants and Pablo even took care of that for us. This person went out of his way to make our week a little... More

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Danbury, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I came here to celebrate our marriage on August 17th and the resort was above and beyond what we could have expected. Everything was so beautiful and relaxing. The service and the kindness of ALL staff was excellent. Literally we could be anywhere in the resort, at a pool far away from everything going on and there... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Service was excellent, food was outstanding. Everyone was very friendly! Staff was very helpful and informative. Excursions was organized really well pick ups and drop offs right at the door, prices of excursions include food and drinks. Rooms were large and always clean and fridge always stocked. Pools always clean. Beach was beautiful and clean! I highly recommend this resort.

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1 review
5 of 5 stars Reviewed yesterday NEW

Spent 4 days/3 nights here...this place is beautiful and impeccably clean! The staff takes pride in what they do and go out of their way to please. Our room was cleaned what felt like 3x a day, and the staff stayed busy throughout the resort. Loved that all of the rooms are comparable (junior suite garden v. pool view v.... More

Was this review helpful? Yes 1
Trim, Ireland
Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 5 nights in the secrets silversands at the start of August. To say it was luxury is an understatement. Everything we needed was at our fingertips. The staff were very helpful and friendly. The food and drink was excellent and plentiful. Drink tip: try the purple rain or sexy banana. If you need sunblock make sure you bring... More

Was this review helpful? Yes 3
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Thomas C, Thank your sharing your excellent comment on TripAdvisor. We are glad that you enjoyed you holiday with us and we truly hope to be your host in the future. Best wishes, Aldo Delgado Betancourt Social Media Coordinator & E-Concierge info.sesrc@secretsresorts.com More

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked Secrets Silversands for our honeymoon, which we took in July, 2014. For the weeks before we arrived, I lived on tripadvisor reading all the up to date comments on this resort...I worried about any negative comments and hoped that the positives weren't overselling this place. It was an expensive holiday and I have very high standards so I... More

Was this review helpful? Yes 6
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Newlywed2014, Before thanking you for this lovely comment, I would like to say that is very important for guests like you to place comments. You travel from a long place and choosing the best option is a must. We are definitely proud to provide you an excellent, memorable and well worth of your money and time experience. Now we... More

Akron, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked our vacation through Apple Vacations and the trip was wonderful! The resort is beautiful and the rooms are great! You have a balcony and a jetted tub in each room. This was our visit time to a Secrets Resort and will definitely go again. The rooms are nice and clean. No musty smell at all like other resorts... More

Was this review helpful? Yes 2
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear marley1_10, On behalf of the staff and Management of our resort we would like to thank you for taking the time to share such a detailed overview of your stay through this mean. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean. We are glad to read that you have enjoyed our amenities... More

Senior Contributor
44 reviews 44 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I came to SSS for our 10th anniversary. I personally will not return to this resort, but will likely stay at another Secrets. To begin, the positives: The liquor is absolutely top shelf. The staff are fantastic and accommodating, even down to one of the gift shop employees, Jennifer, who personally went into town, spent her own... More

Was this review helpful? Yes 5
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear getawaymonthly, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was our honeymoon and Anniversary, first of all we were put in a twin room with 2 double beds (a size smaller than we have at home) we were then moved half the way through our holiday into a room with a queen sized bed as they weren't aware it was our honeymoon (Virgin didn't pass on the message... More

Was this review helpful? Yes
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Clara B, Thank you for taking the time to write and share your recent experience at Secrets Silversands. Both your constructive and positive comments are very much welcome. This helps us to improve our service. We have our bars open until 1:00am but if you would like to keep drinking to celebrate your vacation, you may do it, you... More

Whiting, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

First I will start with the hotel itself. If you want to feel like royalty then this is the place. The room was exceptional, with slippers, robes, personal jaccuzi, walk in shower and personal balcony. The walk up pool was quiet and romantic.. When we wanted to socialize the main pool was waiting. If you want it, you can have... More

Was this review helpful? Yes 2
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Tracy R, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Silversands. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so... More

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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(84)
  • Entertainment staff(55)
  • Very nice(33)
  • Ocean views(31)
  • Very good(31)
  • Top shelf(28)
  • El Patio(27)
  • Other resorts(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Puerto Morelos #2 Spa Hotel in Puerto Morelos #2 On the Beach Hotel in Puerto Morelos #2 Top resorts Hotel in Puerto Morelos #2 Business Hotel in Puerto Morelos #2 Luxury Hotel in Puerto Morelos #2 Romantic Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 
Number of rooms
433

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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