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All 23 Puerto Morelos hotels

Secrets Silversands Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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88%
Ranked #2 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed today
Cindy S Dallas, Texas
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4,860 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,508)
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English first
Dallas, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

I was skeptical as most all-inclusives are either limited on their selections or hold-back on their service. Not here. It's first-class all the way. Wait staff everywhere throughout the property and on the beach and even during the evening shows - just waiting to take your order. Food was WELL above average. Staff was incredibly professional right down to their... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The single most amazing place I have ever been on vacation. The staff was very nice and punctual with anything I needed. I will definitely be back. Last but not least the most beautiful resort in all of Mexico well worth every penny.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

We just got back from silversands and it was amazing. The food was great and you could tell the staff liked coming to work and everyone was genuinely nice. The drinks were deliciously and not too strong or weak. Pools were great, including the swim up bar. Niko, one of the entertainment staff is definitely someone that will mandate you... More

Was this review helpful? Yes 1
Lancaster, Pennsylvania
2 reviews
5 of 5 stars Reviewed yesterday NEW

We just got home yesterday after staying at Silversands for a week. Prior reviews are completely accurate in that the service is excellent. Every person we encountered was as friendly as could be and went out of their way to make our vacation special. From being greeted with cool towels and champagne to the ease of checkout the staff should... More

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our daughter chose this resort for destination wedding. The staff did a wonderful job with all the preparations and her beach wedding was truly wonderful. This was our first all inclusive vacation and would definitely return to Secrets Silversands. The food and staff were all top shelf.

Was this review helpful? Yes 1
Edmonton, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

This was our third visit in 18 months! Fabulous service! Delicious food!! An amazing service team!!! If you want to relax - chose this resort as your destination! Special thanks to Chef Jose, Hugo, Felippe, Josh ans Vanessa!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was my second trip to Secrets Silversands and it exceeded our expectations once again! We convinced our family to come with this time (honeymoon last year) and they loved the resort as well! My family has been to many resorts in the Riviera Maya area and this one is by far our favorite adults only resort! Rooms: Spacious and... More

Was this review helpful? Yes 2
North Canton, Ohio
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Secrets Silversands Resort and Spa was truly the most beautiful vacation to Mexico we have ever had!! This resort is outstanding and the individuals that work here are amazing!! We did not even do any excursions because our plan was to rest and relax and just enjoy all the beauty this place had to offer! The restaurants were just... More

Was this review helpful? Yes 6
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Marsha E, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. As you already know, it is a pleasure to be your host always. I am truly... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went July 17-23 and did preferred club. We requested top floor and we're put on 3rd floor. We were disappointed since we did pay more for our ocean front room. My husband let josh know, the concierge who checked us in that we were disappointed. It took an hour to get our room ready which was a bit disappointing.... More

Was this review helpful? Yes 3
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Smiely21, We appreciate you have taken the time to write a review about your stay with us. The sun in the Caribbean is strong. I am sure that is not new for any traveler. If you have sunburns, the towels always feel hard. But our towels are soft; in fact, this is the first time we read that. We... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this report in the past, but this is the first time we have been to an all inclusive resort in the summer. Secrets continued to be a good destination in Mexico. The last visit to SS was in March 2013 and there was only one or two hardy souls in the infinity pool as it water... More

Was this review helpful? Yes 9
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Ra_Sun68, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean. As you experienced, we always try hard to maintain our excellent service and food... More

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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(84)
  • Entertainment staff(55)
  • Very nice(33)
  • Ocean views(31)
  • Very good(31)
  • Top shelf(28)
  • El Patio(27)
  • Other resorts(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Puerto Morelos #1 Family Hotel in Puerto Morelos #2 Luxury Hotel in Puerto Morelos #2 Romantic Hotel in Puerto Morelos #2 On the Beach Hotel in Puerto Morelos #2 Spa Hotel in Puerto Morelos #2 Top resorts Hotel in Puerto Morelos
Hotel Class
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 
Number of rooms
433

Questions & Answers

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