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All 23 Puerto Morelos hotels

Secrets Silversands Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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Ranked #2 of 23 hotels in Puerto Morelos
A recent review
5 of 5 stars reviewed today
MickMaloney Philadelphia, Pennsylvania
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4,470 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,343)
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English first
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed today NEW

This was my 2nd trip to Riviera Maya but my 1st time at this hotel.This Hotel is AWESOME!! From the minute we arrived we were treated like Family,Arturo, our Bellman was exceptional & he made sure everything that we needed was there for us.Throughout the week I would run into him & I was surprised that he remembered my name,he... More

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Denver, Colorado
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The resort is beautiful and the staff is wonderful.This was our second trip to a Secrets resort and we enjoyed ourselves just as much as we did at Secrets St James. The overall feel of the place was very modern and it was in good shape (not too run down). The only negative in my opinion was the beach. There... More

Was this review helpful? Yes 2
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 5th stay at SSS and it exceded all of our expecations again!! We were celebrating our honeymoon this time and it was definitely a memorable one. We have gotten to know the staff over the last few times and they make you feel like family. Our room was a swim-up and it was a perfect location Rm... More

Was this review helpful? Yes 1
Rochester, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent Spring break at Secrets Silversands in Mexico. First - the great things... We were very impressed with the property. The grounds are beautiful and well cared for. We were greeted with a glass of champagne. Check-in was a breeze (our room was ready even though we were there before the 3:00 check-in). When we reached our room we were... More

Was this review helpful? Yes 5
Bronx, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our second time visiting this hotel but the first time using our UVC membership. We checked in late due to our flight delay. However, not only was the check in simple and easy, we also received a room upgrade which was a pleasant surprise. The room was beautiful and overlooked the pool and ocean. While most all-inclusive hotels... More

Was this review helpful? Yes 2
Irvine, California
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our experience at the hotel was amazing. This is our second time here, and the staff go out of their way to make you feel very special. I would especially like to acknowledge our waiter, Jesus Sanchez, at the Himitsu restaurant, who gave us outstanding service with a personal touch. He recommended us great dishes and drinks, all the while... More

Was this review helpful? Yes 2
Loveland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at SSS for 5 nights and that was not long enough to enjoy everything the resort has to offer. We met and befriended many SSS employees that I would like to honorably mention. Sean the Spa Concierge (awesome man), Bernabe - Security Guard (what a great person), Arcadia - Ratatoulie Restaurant (An awesome server and... More

Was this review helpful? Yes 2
Medford, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Everywhere you go you will be amazed and feel totally relaxed. In my opinion the Veranda Bar is the top spot to be. It is right next to the stage area, but that is not what makes it amazing. The shows are average, but the bar and staff all are amazing. The head bartender Isaias Barillas makes the bar run... More

Was this review helpful? Yes 3
Conover, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is our 2nd time staying in this area and we loved this resort. The staff was wonderful, the food was great, loved the layout of the hotel. It's large and you have plenty of room so your not crowded but not so big your completely secluded. The rooms were the best I've stayed in, the only thing missing was... More

Was this review helpful? Yes 3
Hillsborough, New Jersey
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

At check in they send you to someone who tries to talk you into a vacation club breakfast with lots of "free" credits and perks. I was annoyed by the hard sell to attend and will in the future give a quick and firm NO WAY to that. I expected that at the airport but not at the hotel. We... More

Was this review helpful? Yes 7
Aldo D, Social Media Coordinator & E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Dear gary p, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We are glad to read that you have enjoyed our staff’s service and our personality. We are also delighted to know that you have... More

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Hotel Summarization (Beta)

What travelers say

  • Main pool(91)
  • Room service(85)
  • Entertainment staff(55)
  • Very nice(34)
  • Very good(31)
  • Ocean views(31)
  • Top shelf(28)
  • El Patio(27)
  • Other resorts(27)
  • Great time(25)

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#3 Romantic Hotel in Puerto Morelos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Official Description (provided by the hotel):
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Hotel
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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