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All 23 Puerto Morelos hotels

Hacienda Morelos

3.0 of 5 Hotel   |   Av. Rafael Melgar; Mza.2 Lote 5, Puerto Morelos, Mexico
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Ranked #16 of 23 hotels in Puerto Morelos
A recent review
3 of 5 stars reviewed 4 days ago
jiwayne burton
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108 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a rough start at this hotel. We were given a room on the 3rd floor that had no mattress pad, sheets too small for the bed, no screens on the window, a broken air conditioner control and toothpaste in the sink. Thankfully this was remedied by Leslie, who found us a new room. We had a lovely small... More

Was this review helpful? Yes 1
Bath, ME
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Right on the beach, mostly clean, but no charm at all. Glad that we only stayed one night prior to flying home from Cancun. The pool looked nice and perhaps, had we taken advantage of it, we would be able to say something more positive.

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Arlington Heights, Illinois
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hmmm, definitely a mixed review. It has some positives and negatives: Positive-- Mostly clean. The main room is spacious and clean. The bathroom is the problem (see negatives). Good location. Close walk to pier and restaurants. Right on the beach and the pool and patio are nice. The young man working at the front desk was nice and helpful. The... More

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St. Paul/ Minneapolis
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I originally picked this hotel because I could see the ocean from the photos and there was a swimming pool for my daughter. The hotel was even better than I could have imagined. The room was very big and so beautifully decorated. We had a balcony that I could sit out on that looked directly over the beach. The swimming... More

Was this review helpful? Yes 1
Denver, Colorado USA
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So I booked this hotel based solely on a price that I got from a discount booking place. Got a good deal and the place was mostly ok. Good: room spotless, lovely view from balcony, great location near the main square, nice towels, good AC. Not so good (nothing was bad, just average): Indifferent reception from desk agent, no bar... More

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've just returned from a two week vacation in Mexico; and always make sure to stay over in Puerto Morelos upon arriving in Cancun before departing for other locations. I'd never stayed at the Hacienda Morelos in the past but decided to to so this visit, and I was not disappointed. I believe that all of the rooms have a... More

Was this review helpful? Yes 3
Boston, Massachusetts
Top Contributor
74 reviews 74 reviews
20 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Considering their modest prices, location right on the beach and only half-block away from the town Plaza this place is a 5-Star jewel. We were in Puerto Morelos last year and visited Hacienda Morelos to see their rooms, thus knew to use two-grains of salt when reading the reviews. No doubt the their rooms are basic and could benefit from... More

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After 2 weeks of backpacking throughout Central America, this place was a nice relaxing hotel. It had a pool, access to the beach and located on the quiet end of the beach. The rooms were large, simply furnished, clean and the shower had hot water. We had a balcony looking out over the water which was very nice. The a/c... More

Was this review helpful? Yes 1
New Lisbon, Wisconsin
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Good place to stage for next day flight out of Cancun. The room was adequate if a bit run down. The sheets were clean, but stained. The doors show light around the edges. Not all the windows lock. It is one long climb to the third floor with luggage. Nothing is available, no coffee (not even for a price), no... More

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Toronto, Canada
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Last of quiet spots on the Myan Riviera - with all of the local colour, great sea food restaurants, great wide beach. Hotel staff very friendly, room very clean and comfortable. Leslie at the front desk very accommodating.

Was this review helpful? Yes 1

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Additional Information about Hacienda Morelos

Also Known As:
Hacienda Morelos Hotel Puerto Morelos
Hacienda Morelos Hotel
Hacienda Morelos Puerto
Hacienda Morelos Riviera Maya, Mexico - Puerto Morelos
Address: Av. Rafael Melgar; Mza.2 Lote 5, Puerto Morelos, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#10 Family Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#16 Business Hotel in Puerto Morelos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hacienda Morelos 3*
Official Description (provided by the hotel):
Hacienda Morelos is a charming hotel in front of the beach with inviting rooms in a colonial environment, each of them with a splendid view to the Mexican Caribbean sea and just a few yards from the second world largest coral reef barrier. ... more   less 
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