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All 1 Eight Ash Green hotels

Holiday Inn Colchester

3.0 of 5 Hotel   |   Abbotts Lane, Eight Ash Green, Colchester CO6 3QL, England
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Ranked #1 of 1 Hotels in Eight Ash Green
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Peter S High Wycombe, United Kingdom
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414 reviews from our community

Traveler rating
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    48
    15
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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High Wycombe, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here last week and have to say it was a comfortable hotel, just what I expect from a Holiday Inn. Staff were friendly, room was good - I slept well and that's basically what I was wanting to do after a long drive!

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essex uk
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked the hotel as a surprise for my husbands birthday and it would also be our first night away from our son. The hotel was lovely and the room was spotless. We slept like logs and woke up very late. The only thing that would put me off booking again was the swimming pool. I booked this hotel because... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was very nice, I was on the ground floor, very close to reception. The staff were helpful. The restaurant served good food, but there was a something missing, although it is difficult to describe, it just didn't feel right. Sat at the bar to watch the football. Breakfast was very good. I got the wrong newspaper delivered in... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room 153 was good. No complaints there. The problem was the way breakfast is organized. I suspect that most guests are not aware of the request to bring their tray to the traystand. Staff is not at hand and soon there is a shortage of cutlery, plates etc. The tables are soon cluttered with trays and breakfast remains. Maybe it... More

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IHGCare, Guest Relations Manager at Holiday Inn Colchester, responded to this review

Dear SUMA72, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room. However, we’re sorry we fell below your expectation regarding the breakfast service and lack of staff which was unacceptable. We will address these concerns. I assure you that the... More

Swindon
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent Holiday Inn, one of the best I've stayed in in UK. Best food for sure and great staff. Standard complain about thin walls - I'm sure my cold was thoroughly unattractive for the folk I could hear next door... The place is a bit of a labyrinth, take a GPS or ball of string to find your way about.... More

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Stansted Mountfitchet
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let's start with what was good. The breakfast was good with a wide choice. We eat in restaurant one evening and found a wide choice of food, good wine and all reasonably priced. Most of the room was clean. The double bed was so narrow that there was only just room for the pillows. Twice I woke up with my... More

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IHGCare, Guest Relations Manager at Holiday Inn Colchester, responded to this review

Dear Christine45, Thank you for staying with us and for taking time to post a review of our property. I’m pleased with your positive feedback regarding food served at our restaurant. However, it is regrettable that some amenities in our rooms fell below your standards and I sincerely apologize if these may have caused you any inconvenience. Please be assured... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Had guaranteed booking for 2 nights but told no room available when we arrived as they were overbooked. Terrible service. Booked us into another hotel 9 miles away Left up to us to sort 2nd night. No offer of compensation or even a genuine apology

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Colchester, responded to this review

Dear Pltrips, Thank you for staying with us and leaving feedback about your experience. It is regretful that this stay was not 100% satisfactory. I have sent you a private message to obtain more details about your experience. Sincerely, Pam G Case Manager IHGCare More

Stafford, United Kingdom
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed at Holiday Express's before, but this one seemed to get worse as the week progressed, First we had asked for a quiet room and the room we were allocated you could hear the traffic from the road very clearly, which kept us awake most nights. We were in a small group on a coach, the room was... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Colchester, responded to this review

Dear Patricia B, We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your... More

London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 14, 2014

nice hotel, usual holiday inn, however 1 bad point, do not get a room at the end of the hotel as you will be up all night if you are a light sleeper like me. the A12 is behind the hotel which as you know is a busy road, so when i visited i was up most of the night.... More

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Ipswich, Suffolk
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 12, 2014

We were a little anxious about our stay as this was our first time staying in a hotel with our 2 year old daughter. We needn't have worried! The staff were fantastic and every member of staff we encountered made a point of talking to our daughter. We used the swimming pool and the childrens play area both of which... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Colchester

Address: Abbotts Lane, Eight Ash Green, Colchester CO6 3QL, England
Phone Number:
Location: United Kingdom > England > Essex > Colchester > Eight Ash Green
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Colchester 3*
Number of rooms: 110
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Also Known As:
Holiday Inn Colchester Hotel Eight Ash Green
Colchester Holiday Inn
Holiday Inn Colchester Eight Ash Green

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