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All 1 Shaba National Reserve hotels

Sarova Shaba Game Lodge

5.0 of 5 Hotel   |   Shaba National Reserve, Kenya
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Sarova Shaba Game Lodge
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A recent review
5 of 5 stars Reviewed June 19, 2014
karenannawhite Norwich, United Kingdom
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171 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sarova Shaba Game Lodge
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Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014

Everything was fantastic, it is on the river and the lodge grounds are teeming with wildlife before you even go to the reserve. The restaurant was on the first floor with lovely views, the staff are amazing. The food is unbelievably varied and delicious even for us veggies. The staff are amazing, the pool was lovely, Kenya is the best... More

Was this review helpful? Yes 2
Memphis, Tennessee
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 18, 2014

My hubbie and I stayed here two nights while with a "Trips" group doing a Kenyan Safari. The property itself is lush... like an oasis that appears in the middle of a rocky desert. It has a wonderful meandering pool, and a great buffet .... and the best thing about the buffet is the cheerful "Magic Salad Chef, Stephen" who... More

Was this review helpful? Yes 2
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear. Guest, We are humbled to note that your stay at Shaba was more than memorable. Shaba is a hidden secret on an Oasis with natural springs meandering through the lodge serenity. We do appreciate your recognition on Stephen who was able to charm you with his salads throughout your stay. The Management and I take this opportunity to thank... More

Nairobi, Kenya
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 6, 2014

Sarova Shaba is great. However I would recommend anyone who is big on service to go during the off peak season. Having visited the beautiful Sarova Shaba when it was low season I could tell that the staff were really struggling over the Madaraka day break to make all their guests comfortable. At one point our waiter forgot that she... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, We take this opportunity to thank you for taking time off to visit us during the Madaraka weekend celebrations. We appreciate your feedback and note your concerns where we fell short of our service delivery hence my team has since addressed the same. We are delighted to note your room experience and the opportunity to see the crocodiles... More

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

We had a problem with our booking when we got to the lodge, but one kind and ever smiling gentleman, Mr. Moses, took care of us in a matter of minutes. He would walk around greeting guests and enquiring on their wellbeing. His professionalism in customer care with a smile is what would have me visit Sarova Shaba again. Remember,... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for having visited us and taking time to give us feedback. My apologies for your booking reservations though I note our very own Moses was at hand to meet you and resolve the issue promptly. We are glad you enjoyed your stay in Shaba and Hope to host you again in the not so distant future.... More

Redlands, California
Top Contributor
221 reviews 221 reviews
43 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed June 3, 2014

After driving through small towns in northern Kenya with nothing that appeared habitable, then driving a number of miles down a so-so dirt road in what appeared to be a nearly lifeless desert, we arrived at an oasis called the Sarova Shaba Lodge and it is almost unbelievable what is there, compared to anything else around it. The area is... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Sir, My team and I take are glad to note that your entire stay was hospitable and refreshing. Despite the location being semi arid, we appreciate there is a lot to offer in game and the ever inquisitive monkeys. Am happy to note that Stanley did exceed your expectations. We take great pride in our staff and shall recognize... More

Nairobi, Kenya
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2014

visited this place in Christmas 2012. as soon as we walked the receptionist and the concierge welcome you warmly. i loved the cottage like rooms right by the river and so calm. i had the rooms on the upper floor which was better as the view is undisturbed. food buffet had a lot of variety.. i loved the massage areas... More

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RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for your wonderful comments on our hospitality, ambience, food service. Am glad that my entire team made your stay memorable and we shall have the opportunity to host you again during this festive season 2014. Thank you. Best regards More

mpls
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed at the Sarova Shaba Game Lodge for 2 nights while on a trip to the area in May 2014. Unfortunately, tourism in down in Kenya for a variety of reasons so the lodge was not full. However, we had friendly staff and great service at the Sarova. I have stayed here a few times before and it is... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, My team and I take this opportunity to thank you for taking time again to visit your preferred Lodge Shaba. We feel honored that we do make a difference in ensuring our guests are delighted more so yourself where your experience was exceptional. We note your valuable good feedback on Food, service, room ambience and general atmosphere- Asante... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed May 14, 2014

My wife and I had a great time here. Friendly and helpful staff, efficient service, clean facilities and surroundings ... great experience overall. We especially enjoyed the Bush Dinner, coupled with game drives to the nearby reserves (once you pay the conservation fees at Shaba, you have access to Samburu & Buffalo Springs). Travelling here by road accords you the... More

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RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guests, Many thanks for taking time to give us feedback. We are glad we put a smile on you both. Am happy to note you do realize the infrastructure to Shaba is perfect and the scenery is amazing. The road to the lodge is so easily accessible hence an opportunity to come see what we offer. I hope we... More

London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2014

During 18 days in Keyna I stayed at 5 x Sarova hotels. All are unique in their style but have consistent staff commitment and efficiency. Had a wonderful stay at this hotel: Rooms are superb.....a great introduction to safari living with style! All members of staff exuded genuine professionalism and excellent customer interaction and service. Thank-you to everyone!

Was this review helpful? Yes
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you very much for taking time to give us feedback. We are delighted to note that your holiday was more than memorable and enjoyable. It is good to note our staff exceeded your expectations, the rooms and general ambience which you found unique. We appreciate your feedback and will definitely share with my team. I look forward... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed April 25, 2014

Sarova Shaba was lovely and the staff was so hospitable.Thanks to Bonfire Adventures ,our travel Agent,the whole package was beyond our expectations. Sarova is definitely a first!Make Samburu your next destination!

Was this review helpful? Yes
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Ms Nduta, The Shaba team takes this opportunity to thank you for your feedback. We are glad to have hosted you and look forward to welcoming you back. Kind regards More

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Additional Information about Sarova Shaba Game Lodge

Address: Shaba National Reserve, Kenya
Location: Kenya > Eastern Province > Shaba National Reserve
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sarova Shaba Game Lodge 5*
Number of rooms: 85
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Also Known As:
Sarova Shaba Game Hotel Shaba National Reserve
Sarova Shaba Game Lodge Kenya/Shaba National Reserve

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