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All 1 Shaba National Reserve hotels

Sarova Shaba Game Lodge

5.0 of 5 Hotel   |   Shaba National Reserve, Kenya
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  • Reviews (165)
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165 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Do not let my title mislead you in regards to the location. This game lodge is set in the most tranquil setting with 84 chalets that all seat on the bank of river Ewaso Ngiro, it is an ideal place to unwind from the busy humdrum of life. Services though are dismal and greatly subtract from the great setting. This... More

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Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We Spent the weekend with a group of 16 friends.Absolutely amazing time.the drive to Shaba is on perfect Tarmac road and amazing scenery of lush vegetation and mountain peaks in the highlands and hot,bare land as you descend into northern Kenya ,the murram into Shaba Reserve and the lodge is quite good as well,the contrast of the location from the... More

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RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for taking time to share your feedback on your recent stay with us. We are happy to hear that you enjoyed your stay with us and you had a great experience. Our commitment to our guests is to meet and exceed their expectations. We look forward to your visit to Sarova Shaba soon. Kind regards More

Berrien Springs, Michigan
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 15, 2014

My husband and I enjoyed every minute of our stay at Sarova Shaba. We already had experienced staying at Sarova Mara before and loved it! The place is gorgeous, surrounded by streams of water. It is truly an Oasis in the middle of the Semi Arid vegetation surrounding it. The rooms are exotic, comfortable facing the river and you can... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, We are delighted to note that you enjoyed your holiday in our Sarova properties more so Sarova Shaba. My team is glad to note that our services were beyond your expectations. We are glad to note that we made your stay memorable, We trust we shall have the pleasure of staying with us in the near future. Kind... More

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

I took my dad and father in law two nights for a fathers day treat and this was the right place. They had an owe some experience, the staff were very welcoming, and the buffet was great we loved everything. I also appreciate the bush dinner whereby I will visit this place again..

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, On behalf of the team at Sarova Shaba, we thank you for taking time to give us feedback on your stay with us. It's worthwhile to note it's was indeed a memorable vacation considering both your dads were vacationing with you. We are happy to learn that our services and hospitality exceeded your expectations. The Sarova Shaba team... More

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

very fantastic place, imagine an 8km drive into the desert and all over a sudden you come to a hidden lodge in the green woods,the birds, monkeys and not forgetting the view of the nearby river...then the staff make everything soo homely...Mr.Mathenge,Mr.mwanzia,Ashley,you guys are the set pacers in this service industry. exellent!!

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, We thank you for taking time to share your experience during your recent stay with us. On behalf of the entire team at Sarova Shaba, we are pleased to note that you enjoyed your stay and pleased with our services. It's encouraging to note and I applaud some of my team members who you have mentioned as stars... More

Wimbish, Essex, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 23, 2014

Great destination, personally i would stay a weekend and immerse yourself in the nature and wildlife in and around the lodge. Service was excellent from all staff. Food was great with a wide selection of choice, drinks prices were fair too. After a long day out the pool and surroundings would completely unwind and relax you. Would i go again... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Allow me to take this opportunity to thank you for taking time to give us your feedback. My team is happy to hear that your stay was outstanding within the serenity of nature and wildlife. I note our food, service and pricing was to your expectations. Am glad we made your stay more than memorable and look forward... More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

Everything was fantastic, it is on the river and the lodge grounds are teeming with wildlife before you even go to the reserve. The restaurant was on the first floor with lovely views, the staff are amazing. The food is unbelievably varied and delicious even for us veggies. The staff are amazing, the pool was lovely, Kenya is the best... More

Was this review helpful? Yes 1
Memphis, Tennessee
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 18, 2014

My hubbie and I stayed here two nights while with a "Trips" group doing a Kenyan Safari. The property itself is lush... like an oasis that appears in the middle of a rocky desert. It has a wonderful meandering pool, and a great buffet .... and the best thing about the buffet is the cheerful "Magic Salad Chef, Stephen" who... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear. Guest, We are humbled to note that your stay at Shaba was more than memorable. Shaba is a hidden secret on an Oasis with natural springs meandering through the lodge serenity. We do appreciate your recognition on Stephen who was able to charm you with his salads throughout your stay. The Management and I take this opportunity to thank... More

Nairobi, Kenya
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 6, 2014

Sarova Shaba is great. However I would recommend anyone who is big on service to go during the off peak season. Having visited the beautiful Sarova Shaba when it was low season I could tell that the staff were really struggling over the Madaraka day break to make all their guests comfortable. At one point our waiter forgot that she... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, We take this opportunity to thank you for taking time off to visit us during the Madaraka weekend celebrations. We appreciate your feedback and note your concerns where we fell short of our service delivery hence my team has since addressed the same. We are delighted to note your room experience and the opportunity to see the crocodiles... More

Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

We had a problem with our booking when we got to the lodge, but one kind and ever smiling gentleman, Mr. Moses, took care of us in a matter of minutes. He would walk around greeting guests and enquiring on their wellbeing. His professionalism in customer care with a smile is what would have me visit Sarova Shaba again. Remember,... More

Was this review helpful? Yes 1
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for having visited us and taking time to give us feedback. My apologies for your booking reservations though I note our very own Moses was at hand to meet you and resolve the issue promptly. We are glad you enjoyed your stay in Shaba and Hope to host you again in the not so distant future.... More

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Additional Information about Sarova Shaba Game Lodge

Address: Shaba National Reserve, Kenya
Location: Kenya > Eastern Province > Shaba National Reserve
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sarova Shaba Game Lodge 5*
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Also Known As:
Sarova Shaba Game Hotel Shaba National Reserve
Sarova Shaba Game Lodge Kenya/Shaba National Reserve

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Amenities

Free Breakfast Free Parking Restaurant Suites Swimming Pool
Hotel Class
Number of rooms
85

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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