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Marco Polo Hotel

Avda Sant Antoni 36, La Massana AD400, Andorra
Hotel amenities
Marco Polo Hotel
Best prices for: 1 room 1 guest
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127 reviews from our community

Traveler rating
    7
    13
    51
    27
    29
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26
50
Solo
0
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 3 weeks ago

An alternative description of the hotel and amenities: Marco Polo is 547yds from the cable car to Vallnord Ski Resort along an incredibly busy road with narrow pavements (if at all). Each functional room (there is a hard bed with threadbare sheets and my size 12 body could just about move around it) includes a satellite TV (which is mounted... More 

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Weymouth, United Kingdom
Top Contributor
75 reviews 75 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed April 19, 2015

Our school party was placed here by a uk school ski company at the last minute. We were changed from another local hotel as we had queried the lack of English speaking staff there. Staff at Marco Polo are marginally better but on a few occasions we were unable to get ourselves understood. The Hotel itself is a bit of... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 10, 2015

We recently stayed at this hotel with 34 school children. This hotel is very tired, the mattresses are extremely hard and worn. The shower head fitting was broken and would not stay in place during showering and would fall off as soon as you turned the shower off. The evening meals were generally okay with good choice for children and... More 

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England
Top Contributor
59 reviews 59 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed February 9, 2015

This hotel has a car park opposite which is convenient. The hotel itself has average size basic rooms which are difficult to get warm. The hotel has no soundproofing and is very noisy at times as guests move their furniture or meet up to go to breakfast. Speaking of breakfast, except for a hot beverage and patisseries there is not... More 

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Marco_Polo_And, Guest Experience Manager at Marco Polo Hotel, responded to this review

Dear Pablo, I am sorry to read that you did not fully enjoy your stay with us. We would have happily assisted upon your reporting of any concerns during your visit. I am sorry that we did not meet your expectations. Regards, Guest Experience Manager Hotel Marco Polo More 

Honolulu, Hawaii
Top Contributor
62 reviews 62 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed October 22, 2014

it was a very old hotel. rooms and lobby areas were old and old feeling. although it was probably cleaned--the hotel did not feel clean. chose it for price and was not very pleased. Although, i had a pretty good sleep that night.

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Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 25, 2014

We stayed here for one night while driving through Europe. We were outside the main ski season so the town and hotel were very quiet but even so the hotel was pretty disappointing. The main issue was that our room had incredibly ineffectively glazed windows. We faced onto the main road and traffic was noisy most of the night; the... More 

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Cambridge, United Kingdom
1 review
2 of 5 stars Reviewed April 12, 2014

Rude staff, rooms really not good, food okay if you got to restaurant early. Booked with Direct ski big mistake as they knew the problems with this hotel and did nothing before or after even when we complained.

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Newcastle upon Tyne, England, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 28, 2013

Typical winter hotel set in La massana in Andorra. A lovely town with nice shops, bars and restaurants. The hotel was very dated but had everything you needed including wifi in lobby areas. The pool is situated outside about 300m from he hotel. The food was adequate. Parking was limited so book it in advance a t €6.50 a day.... More 

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Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 30, 2013

We stayed at Marco Polo for a week with half board. Everything about this place was average in my opinion, and the food was not really worth paying for. Pretty noisy with the main road right there, and seems like a lot of families stay there. No Air conditioning. wifi in the lobby, not in rooms. This hotel had everything... More 

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London, United Kingdom
Top Contributor
108 reviews 108 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 16, 2013

As a place to sleep, this hotel is satisfactory. Our room was clean but small, and the whicker furniture which is omnipresent in this establishment also includes the bed, which creaked and groaned every time one of us moved. There is no air conditioning in the rooms - fine for the winter ski season, but uncomfortable in the humid summer... More 

Was this review helpful? Yes 1
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Amenities