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Hotel Magic Canillo

4.0 of 5
Ctra Del Forn s/n Urb Riba Grossa, Canillo AD100, Andorra
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Hotel Magic Canillo
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Ranked #7 of 10 Hotels in Canillo
A recent review
4 of 5 stars reviewed 4 weeks ago
Henrique M Coimbra, Portugal
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161 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Coimbra, Portugal
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

WiFi in the room, the hotel provides transportation from 10 in 10 minutes to the Canillo gondola and also to return to the hotel, excellent swimming pool and jacuzzi, great staff. Breakfast and dinner more than enough.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2014

Could not use wifi in the rooms and reception wifi speed was poor, couldn't park the car in the parking because it was full.it snowed and we couldn't use it at all because it was surrounded by a lot of snow. the food was very mediocre, specially the dinner and the water in the spa was so cold. The hotel... More 

Was this review helpful? Yes 1
Adriana I, Director General at Hotel Magic Canillo, responded to this review

Dear clients al_mgp26, I would like to thank you very much for your comments about your recent stay at our Hotel. We are working hard to achieve the highest guest satisfaction posible and your comments help us to improve our services every day. We have taken good note regarding the comments about the WIFI problems and we are working to... More 

Nottingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2014

DO NOT walk up the hill it's bigger than the slope. You defiantly need a car unless your fit because it's only about 400 metres from the ski lift but it's about 2 mile by road because of all of the zig zags. The restraunt is fine quite a lot of English food. There is a few English in the... More 

Was this review helpful? Yes 4
Antwerp, Belgium
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 28, 2013

Just back from the hotel. There is parking available for free in the streets, you can also park in the garage which costs 10,43 euro's per night. The people at the reception don't speak English or French very well, Spanish is the language. The rooms are big enough (for 2) and are decorated in a neutral style. The only thing... More 

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Rosh ha'ayin,Israel
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 30, 2013

we stayed two nights at this hotel (couple and 15 years old boy), breakfast and dinner included are OK, rooms are clean, and ask for a room with a view to the city. The only thing we did not like was that we had to pay for using the pool and the spa and also buying swimming hats to go... More 

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Sopot, Poland
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 12, 2013

We were skiing a week, we were living in apartment (not in hotel room), a week you can stand especially when skiing, so you spend a small amount of time in the room. The apartments are equipped with everything you need but quite tight. Especially a bedroom. Kitchen-dining room with place to sleep quite comfortable but not intimate. A well... More 

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Senior Contributor
22 reviews 22 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 13, 2010

Stayed five nights in the hotel with my wife and two children (12/15y). Rooms were OK. Madras was very hard and noise from people leaving their rooms could be heard. Had half-board. Good breakfast with many different choices. Dinner was OK but would have preferred more choices at the buffet. Ski bus service worked very well. Max waiting time we... More 

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2010

The price of the hotel was already high and we were having "half-pension" which means breakfasts and dinners included; but we had to pay for our drinks (including water)! during the dinner time. Although the hotel has Spa facilities, we also had to pay extra for that, but the scam was that we were also obliged to purchase a pair... More 

Was this review helpful? Yes 4
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 16, 2009

I went for Holidays February 2009. Not a skier but for relaxation. Well, great hotel for its price first of all. It is located on a hill to the right, over Canillo, very pretty and within close range 1km driving to the Ski lifts to the Ski resort (can't walk-steep uphill climb). Very close to paths for walks up the... More 

Was this review helpful? Yes 2
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 23, 2009

This hotel is set up the mountain from the village of Canillo. They only have 2 small buses to take people down to the gondola every day and they don't start until 8:45 so the queue was huge. There was lots of pushing and shoving going on when the buses arrived and we didn't get up to the mountain until... More 

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